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Brookdale Medical Center Whitby

5996 Whitby Road, San Antonio, TX 78240

For pricing & availability:
(866) 374-4058
8.6
Review score
53 reviews
Add review
8.6
Review score
53 reviews
  • 5 star
    54%
  • 4 star
    28%
  • 3 star
    6%
  • 2 star
    8%
  • 1 star
    4%
See all reviews
8.7
Review score
36473 reviews
644 facilities
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Brookdale Medical Center Whitby
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Brookdale Medical Center Whitby
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Cindy B

Child of resident/client

5.0 out of 5 stars

Best place for your loved one

My father enjoyed living at Whitby point before he passed. The staff took very good care of all his needs. We appreciate it all that they did for him. I have recommend to others. My aunt and uncle did a tour as well. Loved it

Read all reviews

Brookdale Medical Center Whitby

About the facility

Explore your hobbies, develop new relationships, and find the one-on-one support you need to live an easygoing, yet fulfilling retirement at Brookdale Medical Center Whitby.

Here, each resident receives an individualized care plan, along with nutritious meals, housekeeping services, and assistance with transportation and errands. Would you or your loved one like a helping hand managing medications, coordinating care with outside healthcare professionals, getting dressed, or with something more specific? As residents’ needs or goals change, the staff monitors their care plans to help ensure that the proper services are provided. For those concerned about safety, you can find relief knowing the staff is available 24 hours a day, seven days a week to be alerted to any emergencies. Additionally, keypad entries and an emergency alert system are also used to promote security.

With less chores and more peace of mind, you are encouraged to spend your days here doing what you love. Plan a workout in the fitness center, book an appointment at the beauty/barber shop, spend your afternoon gardening, or simply read in the library. As a family-friendly community, residents are welcome to invite their loved ones over for meals and activities. Reserve the community room for a...

Senior living options offered

  • Assisted Living

Brookdale Medical Center Whitby

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlocked
    StudioGet a quote from your local advisor
  • Unlocked
    1 BedroomGet a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Brookdale Medical Center Whitby
Select tour type
Select preferred date

Amenities

at Brookdale Medical Center Whitby

Healthcare Services

  • Diabetic Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management

Meals & Dining

  • Guest Meals
  • Pureed Meals
  • Meals Provided
  • No Sugar

Room Amenities

  • Air Conditioned
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Kitchenette
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available
  • Weight Limit (lbs)

Common areas

  • Private Bath
  • Indoor Common Areas
  • Library
  • Outside Patio

Recreational areas

  • Piano or Organ
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Birthday Parties
  • Live Musical Performances
  • Walking Club
  • Catholic Services

Compare

Brookdale Medical Center WhitbyBrookdale Medical Center Whitby

5996 Whitby Road,
San Antonio, TX 78240

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8.6 out of 10
Review Score53 reviews
9.9 out of 10
Review Score86 reviews
9.8 out of 10
Review Score118 reviews
9.8 out of 10
Review Score70 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

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View map

View map

Download brochure

Download brochure

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Call Now

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Reviews

for Brookdale Medical Center Whitby

8.6 out of 10
Review Score53 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.5
Care Services
4.3
Staff
4.6
Meals & Dining
4.4
Activities
4.4
Value for Cost
4.3

A Place for Mom has scored Brookdale Medical Center Whitby with 8.6 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Brookdale Medical Center Whitby has 53 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 53 reviews

Last Updated: 10/20/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

David

Assisted Living

Toured community

October 20, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

I recently toured Whitby Point Senior Living facility. I was impressed with the friendliness of the staff and the cleanliness of the facility. They seem to go out of their way the keep the residents active and involved in activities. A family member of a resident noticed I was touring and offered her opinion of the place since her father had been there for a while. She had only good things to say.

Cindy B

Assisted Living

Family/friend

September 24, 2026

5.0 out of 5 stars
Verified Review

Best place for your loved one

My father enjoyed living at Whitby point before he passed. The staff took very good care of all his needs. We appreciate it all that they did for him. I have recommend to others. My aunt and uncle did a tour as well. Loved it

Anonymous

Assisted Living

Resident/client

August 13, 2026

5.0 out of 5 stars
Verified Review

Whitby Pointe Senior Living

Everything has been great. We had an air conditioner problem and a new one was installed immediately. The food is good and always fresh. The people are always very nice.

Patricia A

Assisted Living

Family/friend

July 15, 2026

5.0 out of 5 stars
Verified Review

Mom's best life

The staff is wonderful. caring attentive and professional. they keep the facility near and clean at all times very welcoming and homey feel. mom has never complained about the food so that says volumes. we are extremely happy and confident mom is living her best life in their care.

Annamarie M

Assisted Living

Family/friend

June 17, 2026

2.0 out of 5 stars
Verified Review

Beautiful facility, can be incredibly difficult to actually get in!

It's a beautiful, clean place with lots of things for the residence to do, I'm sure [name removed] would've LOVED it there. Unfortunately they made it so difficult for us to actually get in for our one month respite stay that I was never able to get him in. I ended up under twice as much stress as I was before when this was supposed to be a respite for me. He ended up being stuck 45 minutes away from home in a different house while we were waiting to get him in into Whitby and then when we finally got the greenlight to get them into Whitby he left the house and then we couldn't get him in again because this because that and we had to put him in a hotel for three weeks! We finally just gave up and took him home! All in all this little venture with Whitby Pointe cost me MORE stress, I got no respite, and paid THOUSANDS of dollars in hotel fees.

Arthur J Trejo

Assisted Living

Toured community

April 29, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

My mom is 83 years old and needing more attention of care but at the same time she's still independent. She has always lived alone for a very long time and we wanted her to to still feel that way. We choose Whitby Point because of what they are able to offer and that is independent living and at the same time assit her with her needs. Being honest most of us live very fast paced life's and need some help with the care of our parents. Sounds selfish but is true. I'm glad we found Whitby Point because they cab assist with all that from the attention, meals, exercise, activities, clinical and pharmacy needs. Outings for the residents. It's an all in one location. Don't have to worry about taking Mom for appointments getting her room attended to, laundry , meds its all here. So great full we took the time to look around and found the right place for Mom. Staff is very professional and straightforward.. Most of all she is still feeling independent and hope it continues. Thank you Whitby

Luz V

Assisted Living

Toured community

January 21, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

All staff members gave and offered the best of them. Explaining, helping in getting smooth transition. They help us to see it as a normal but supported system to transition to. Am very grateful for each one, surely will the place when time comes. Thank you so much!

Anonymous

Assisted Living

Family/friend

August 26, 2025

4.0 out of 5 stars
Verified Review

Wonderful Caregiver Staff!

Activities, food, dining were all fantastic. And all the staff was amazing and they were so good to Mom, until May when they brought in a new executive director. Her name was [name removed]. She was horrible to the staff and didn't care about the residents. All she cared about was nickel and diming my mother along with other residents. The staff started putting in reports about her and one day she just didn't show up. Shes gone now but please beware of her name. She should not be working with seniors. She is not a nice person. I would also like to note that the nursing director, [name removed], is FABULOUS!! She was so good to Mom and visited her in the hospital, took her things she needed and even took her dog up to visit her

Anonymous

Assisted Living

Family/friend

August 26, 2025

1.0 out of 5 stars
Verified Review

Our family's experience

Unfortunately our experience at Brookdale Whitby was not good. The facility itself was dirty and hallways smelled like urine, there were roaches in the bedrooms, and short staffed. In ever facility we went to the management always changed and made it difficult to communicate with anyone.

Anonymous

Assisted Living

Family/friend

July 7, 2025

2.0 out of 5 stars
Verified Review

Disappointed

Check your billing statements!! They were trying to grossly over charge us with care costs. Plus the food is awful and they don't even have stocked ready respite rooms

Lilly

Assisted Living

Family/friend

April 1, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend if you are looking for a tight knit community.

My brother and I are so happy with Brookedale Whitby. The community is small and tight knit. We chose this location over the other assisted living facilities because of its homey feel and welcoming staff. We are so thankful for the Whiby team and residents for welcoming my brother with open arms.

Anonymous

Assisted Living

Family/friend

March 5, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
2.0
Meals & Dining
4.0

Review for Brookdale Medical Center Whitby

It had a great staff (almost all gone) and the price was better than some others. They have had a rate increase. I am paying for services that I am not getting...miscommunication due to constant turnover.

Anonymous

Assisted Living

Family/friend

February 26, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

[name removed] experience

Brookdale on Whitby is awful!!! We had to get her out of their quickly. Its like a prison for those sweet patients. They do not take care of them and didn't clean her room for 3 weeks! When I was leaving I heard other patients begging for attention! The state needs to look into that place

Sondra H

Assisted Living

Resident/client

January 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My experience has been seeing a positive impact being displayed

The cleanliness is always 100%. The residents are always clean. The staff are always very helpful, and kind to residents and family. The facility is very well kept, the landscaping, as well as the decor. The activities provided for the residents are ones that keep them active. This is a great location if one is looking for an assisted living facility for a family member.

Mark M

Assisted Living

Resident/client

January 13, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and professianl

The residents are friendly, the staff is professional, and the food is good.

Kathy W

Assisted Living

December 26, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Satisfied Especially with [name removed]

Staff is very helpful and so nurses and med techs. Questions answered in a timely manner. Dislike PA system calling out residence room numbers when assistance is needed. Every resident us disrupted by this day and night. Don't always get the right clothes back from the laundry.

Anonymous

Assisted Living

Family/friend

December 24, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale has fulfilled all our needs for our daughter

Everyone of the employees is Brookdale/Whitby care about their residents.

Rick Ramos

Assisted Living

Family/friend

December 17, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Holly - Excellent Customer Service!

I am thrilled to share my positive experiences with [name removed], who played a crucial role in my friend [name removed] transition from rehab to assisted living. From the moment we started this process, [name removed] demonstrated exceptional professionalism and genuine care. Her follow-up skills were impressive, ensuring that every detail was attended to and that [name removed] felt supported every step of the way. She took the time to address all of our concerns and made sure that [name removed] needs were met, making the transition seamless and stress-free. [name removed] compassionate approach truly made a difference during this significant change in [name removed] Life. I can't thank her enough for her dedication and continued support. I highly recommend her services to anyone looking for assistance in similar situations. Best, [name removed]~

Daniel B

Assisted Living

Resident/client

October 22, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Thoughty Pleased

My wife and I moved to this Brookdale Community about four months ago. We sold our home and down sized to a smaller rental home a couple of years ago. It was difficult providing care for my wife. While at the same time cooking meals and keeping up the home. We used home health care 2 days a week. Then 3 days per wee. It was expensive and insufficient. Even the rental became too much. We love this community. Everyone here is caring, while at the same time efficient. We couldn't be happier.

Anonymous

Assisted Living

Resident/client

October 15, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Super terrific, Its a good place to live

The food is good. The people are friendly. The staff is professional. I was having in another Brookdale communication that sold I knew that I wanted to stay with Brookdale and I transferred to Brookdale Medicare Center Whitby the activities are great!

Brookdale Medical Center Whitby

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Medical Center Whitby

Tips for evaluating your community options.

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.

Frequently Asked Questions about Brookdale Medical Center Whitby

  • Call (210) 561-9500 to reach a resident at Brookdale Medical Center Whitby.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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