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Brookdale Torbett

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221 Torbett St, Richland, WA 99354

For pricing & availability:
(866) 374-4058
9.4
Review score
59 reviews
Add review
9.4
Review score
59 reviews
5 star
62%
4 star
20%
3 star
12%
2 star
3%
1 star
3%
See all reviews
8.8
Review score
32325 reviews
644 facilities
Brookdale Torbett
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Brookdale Torbett community exterior
77 Photos available
22 Floor plans available
Brookdale Torbett in google map

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Alix R
-
Child of resident/client
5.0
Very good care
My mom has been here for about 4 years she's 91 and I love it they take very good care of her staff is amazing friendly attentive and clean I would recommend this place for anybody who has a family member with memory issues!

About the facility
Brookdale Torbett

Our one-story community features a peaceful garden, an enclosed courtyard, and a home-like environment. At Brookdale Torbett, residents receive person-centered memory care services that help to maintain their identity and provide a sense of purpose. Our community was built for the safety of residents with dementia-related memory loss. With a 24-hour security system and enclosed walking areas, residents can feel a strong sense of independence while safely exploring the grounds.

Residents and visiting family members will love Richland, Washington for the abundance of parks, outdoor recreation, its rich cultural community, and plenty of local shopping and dining. For any immediate medical needs, you’ll find peace of mind knowing that we’re only minutes away from Kadlec Regional Medical Center Main Hospital. Our staff is also available on-site 24 hours a day, seven days a week to be alerted to an emergency.

Community Services and Amenities

Through the Clare Bridge program, you will live amongst residents with similar cognitive abilities. Staff encourages social interaction and engagement through activities and events. Residents can enjoy memory-friendly exercise classes like chair yoga or bean bag toss, art projects, puzzles, and live music performances. Residents can also participate in music therapy, spa days, sing-a-longs, dementia-friendly dining, and more.

Our community...

Read more

Senior living options offered

Memory Care

Pricing
for Brookdale Torbett

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Memory Care

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Torbett

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Brookdale Torbett community exterior
Brookdale Torbett

221 Torbett St, Richland, WA 99354

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Callaway Gardens Alzheimer's Special Care Center

5505 W Skagit Ct, Kennewick, WA 99336

Parkview Estates community exterior
Parkview Estates

7820 West 6th Avenue, Kennewick, WA 99336

Bonaventure Tri Cities community exterior
Bonaventure Tri Cities

1800 Bellerive Dr, Richland, WA 99352

9.4
Review score
59 reviews
9.4
Review score
59 reviews
5 star
62%
4 star
20%
3 star
12%
2 star
3%
1 star
3%
9.4
Review score
26 reviews
9.4
Review score
26 reviews
5 star
77%
4 star
19%
3 star
0%
2 star
0%
1 star
4%
9.4
Review score
54 reviews
9.4
Review score
54 reviews
5 star
59%
4 star
35%
3 star
0%
2 star
4%
1 star
2%
8.9
Review score
34 reviews
8.9
Review score
34 reviews
5 star
53%
4 star
38%
3 star
3%
2 star
0%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at Brookdale Torbett

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Kosher
  • Gluten-free
  • Special Dining Programs
  • Low / No Sodium
  • Guest Meals
  • No Sugar
  • Vegetarian
  • Vegan
  • Pureed Meals
  • Anytime Dining
  • International Cuisine
  • Meals Provided

Room Amenities

  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Garden View
  • Cable or Satellite TV
  • Handicap Accessible

Community Amenities

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Cats Allowed
  • Pet Care Available

Common areas

  • Indoor Common Areas
  • Barber Shop
  • Central Fireplace
  • TV Lounge
  • Private Bath
  • Outside Patio
  • Outdoor Common Areas
  • Main Street Shops
  • Beauty Salon
  • Meeting Room

Recreational areas

  • Movie or Theater Room
  • Raised Garden Beds
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English
  • Spanish

Activities

  • Mormon/LDS Services
  • Yoga / Chair Yoga
  • Birthday Parties
  • Stretching Classes
  • Reminiscence Programs
  • Karaoke
  • Forever Fit
  • Cooking Classes
  • Light Therapy Programs
  • Catholic Services
  • Islamic Services
  • Live Well Programs
  • Wii Bowling
  • BBQs or Picnics
  • Tai Chi
  • Adventist Services
  • Brain fitness / Dakim
  • Bible Study Group
  • Other Religious Services
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Live Dance or Theater Performances
  • Activities On-site
  • Visiting Rabbi
  • Day Trips and Outings
  • Devotional Activities On-Site
  • Jewish Services
  • Visiting Chaplain or Priest
  • Walking Club
  • Live Musical Performances
  • Holiday Parties
  • Trivia Games
  • Buddhist Services
  • Art Classes
  • Quilting or Sewing Club
  • Pet-focused Programs
  • Current Events Club
  • Cooking Club
  • Protestant Services
  • Christian Services
  • Devotional Activities Offsite
  • Dances
  • Sensory-based Programs
  • Activities Off-site

Reviews

for Brookdale Torbett

9.4Review score59 reviews
9.4
Review score
59 reviews
5 star
62%
4 star
20%
3 star
12%
2 star
3%
1 star
3%
Brookdale
8.8
Review score32325 reviews644 communities
Write a review
A Place for Mom has scored Brookdale Torbett with 9.4 out of 10 using our proprietary review score based on 29 reviews in the last 2 years. Over all time, Brookdale Torbett has 59 reviews with an average "overall experience" of 4.3 out of 5.
Overall Experience
4.3
Cleanliness
4.3
Friendliness
4.6
Care Services
4.1
Staff
4.6
Meals & Dining
4.2
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored Brookdale Torbett with 9.4 out of 10 using our proprietary review score based on 29 reviews in the last 2 years. Over all time, Brookdale Torbett has 59 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Brookdale
8.8
Review score32325 reviews644 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 59 reviews
Alix R - Family/friend
Memory Care
July 18, 2025
5.0
Very good care
My mom has been here for about 4 years she's 91 and I love it they take very good care of her staff is amazing friendly attentive and clean I would recommend this place for anybody who has a family member with memory issues!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Cathy - Resident/client
Memory Care
July 16, 2025
5.0
Verified Review
My stepdad moved her into Brookdale last month and is settling in quite nicely! The staff is very kind to my mom, she told me everyone she has talk to has been so nice. Love that they have a bus to take residents out to the Mall or wherever, so great! Everything is clean and updated, it's such a nice place! My Mom is doing so well at Brookdale! [name removed].
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Memory Care
July 16, 2025
4.0
Verified Review
Friendly staff
They are friendly and very responsive. They seem to care. I would recommend this community to other families based on the experience so far.
Cleanliness
3
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Staff
4
Rob H - Family/friend
Memory Care
July 7, 2025
5.0
compassion and caring
My mother, now 96, has spent 8 years at [community removed] when she needed assisted living, and now perhaps 10 years at Brookdale Torbett just 1/4 mile away, where they helped to move her when her dementia caused her to need to be in a more controlled memory care environment. I cannot say enough for the management and staff of these facilities. Over this many years there have been plenty of opportunities for me to see any indication of a lack of care or caring, and I've seen none of that. Its unusual in such a small facility, but it isn't often that they don't have 3-4 caregivers on the floor working with the residents just on my mom's side of this relatively small facility. And my mother is in love with everyone who works there: caregivers, administrative staff, nursing & health & wellness staff, and management. Through the coronavirus, lots of other illnesses that routinely attack elder facilities, and normal day-to-day living, these people really care for their residents.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Mary F - Family/friend
Memory Care
June 5, 2025
5.0
Impressed by the staff
Our mom lives at this community, and I am impressed with the compassion and dedication of the staff. You can tell they have great leadership in place and genuinely care about the residents. Their teamwork and warmth we appreciate.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Harp T - Family/friend
Memory Care
May 10, 2025
5.0
Warm and friendly
From day one, the team made us feel welcome. They engage residents with music, crafts, outings, and personalized attention. My dad is happier and more relaxed than he’s been in years. We’re so grateful!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Mike - Toured community
Memory Care
May 7, 2025
5.0
Warm Welcome
The community was clean and well-kept, staff were courteous and helpful, and the experience was great! I appreciated the tour and felt confident in the level of care offered. Thanks again for the warm welcome.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Anonymous - Family/friend
Memory Care
April 1, 2025
4.0
Verified Review
Overall a nice place
Brookdale was a nice place but I think they charged to much for advanced care.
Cleanliness
5
Friendliness
5
Value for Cost
3
Care Services
4
Activities
5
Staff
4
Meals & Dining
5
B M - Family/friend
Memory Care
March 11, 2025
5.0
Great benefit
Making decisions of these kind are most difficult, but I left your facility with a peace of mind, knowing thar with the involvement of family and friends, we will be able to help make Dad’s transition a little more sustainable.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Toured community
Memory Care
February 26, 2025
5.0
Nice community
The community is very clean. The staff is friendly and is always willing to help. The staffing ratio is very good compared to similar properties, and the residents are well taken care of. I would recommend.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Erin - Family/friend
Memory Care
February 12, 2025
1.0
Verified Review
Very disappointed
My grandma is no longer at this facility as she did not receive the care she needed. I would not recommend it to anyone. The staff appeared to have no direction or accountability. Every time I would show up it smelled so strong of urine, the residents were wondering on their own with staff no where to be seen. My grandma went weeks without showers or her bedding changed wearing the same dirty clothes. Do not put your loved ones here.
Cleanliness
3
Friendliness
3
Value for Cost
2
Care Services
1
Staff
2
Meals & Dining
3
Response from Brookdale Torbett
February 13, 2025
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
Cathy - Family/friend
Memory Care
December 28, 2024
5.0
Beautiful facility
Beautiful facility...very patient with all my many questions...they really take the time to learn everything about my mother to make her feel accepted and comfortable. Very clean and I know she will be well cared for.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Memory Care
October 31, 2024
3.0
Verified Review
Not what I hoped for.
My experience with Brookdale was not what I expected. My mother passed away there and every time I went to visit her especially during hospice no one from the facility checked on her. Staff was supposed to check on her every 15 minutes but no one showed up in her room while I was there. Her room on several visits required cleaning. The food was terrible, often times cold. My mother was very upset being there. If I had to do it again I would hire in home care for her.
Cleanliness
3
Friendliness
3
Value for Cost
1
Care Services
2
Activities
2
Staff
4
Meals & Dining
1
Response from Brookdale Torbett
November 4, 2024
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
Anonymous - Family/friend
Memory Care
October 30, 2024
4.0
Verified Review
Review for Brookdale Torbett
I might recommend it. When we first went there there was a lot of staff turnover. It was not clean and the care was not good, but after that overhaul it got better.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
3
Activities
5
Staff
5
Meals & Dining
5
B. P. - Toured community
Memory Care
October 1, 2024
5.0
Great Community
I enjoyed my tour of the community, and I'm pleased with what they have to offer. It's a great place, and everyone seems to be happy and engaged. I like that they have an exercise class and are clean.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Anonymous - Family/friend
Memory Care
August 21, 2024
4.0
Verified Review
Overall nice facility
The overall experience is fine - we are still struggling with staff finding ways on their own to get her to shower. With the care services, same thing, it takes my mom or I being present to get her to shower and it feels like staff thinks it's easier so they just wait until we show up to attempt. They say they "prompt" her but she refuses. It is frustrating.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Memory Care
August 20, 2024
3.0
Verified Review
a nice community with room for improvements
There is too much staff turnover even at executive director level, internal communications and coordination between staff members could use improvement. The common areas smell at times, Room cleanliness OK, but not great. The staff are friendly even though staff turnover is a problem. I feel like issues noted above with internal communication and coordination and staff turnover impacts quality of care. [name removed] has very few complaints about his meals. The activities are hard to judge. I don't think [name removed] participates in many of the activities, if any. [name removed] is on Medicaid, so cost is not an issue at this time.
Cleanliness
2
Friendliness
5
Value for Cost
4
Care Services
3
Activities
3
Staff
5
Meals & Dining
4
Response from Brookdale Torbett
August 22, 2024
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
Anonymous - Toured community
Memory Care
July 10, 2024
5.0
The place to be
I toured this facility a couple of weeks ago, I was very impressed with the staff members and the facility itself. The staff members were knowledgeable,The food looked very appetizing, the facility was nice and clean and the assortment of activities being provided was fun and engaging to all the residents. Happy smiling faces all around. Overall loved it. Very pleased.
Cleanliness
5
Friendliness
5
Staff
5
Marivel E - Family/friend
Memory Care
June 25, 2024
5.0
Smooth Experience
It was a better experience than I expected with how smooth everything was. The coordination with care and speed of help with getting mother situated was excellent. They accommodated my families needs very well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Jim - Toured community
Memory Care
June 4, 2024
5.0
Good as it gets
I had a friend who moved his wife into Brookdale, and that's why I chose to tour with them. No one else is as good as Brookdale, and I won't be going anywhere else for my wife's care. I had the best experience on my tour and they were super helpful.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Viewing 1-20 out of 59 reviews

Neighborhoods
around Brookdale Torbett

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Washington’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Washington’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Brookdale Torbett

Brookdale Torbett offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Torbett 9.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (509) 943-5353 to reach a resident at Brookdale Torbett.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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