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Brookdale West Hartford

22 Simsbury Road, West Hartford, CT 06117

For pricing & availability:
(866) 374-4058
8.8
Review score
68 reviews
Add review
8.8
Review score
68 reviews
  • 5 star
    37%
  • 4 star
    40%
  • 3 star
    15%
  • 2 star
    4%
  • 1 star
    4%
See all reviews
8.7
Review score
36341 reviews
644 facilities
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Brookdale West Hartford
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Brookdale West Hartford community exterior
12 photos
Brookdale West Hartford in google map
street view of Brookdale West Hartford

Anonymous

Child of resident/client

5.0 out of 5 stars

I would definitely recommend to those searching.

I would rate them all except food. That I would give a 4. My parents are picky. The staff is very accommodating. Our flight was later in the day/evening. They had staff held later to check my parents in and provide much needed meal. Both my parents got an appointment with their primary onsite doc. They are going to be using their onsite, dental, PT, and hair salon. Both seem happier than when they were in Port Orange FL at the Gallery. It's very homey, with way less residents. I would strongly recommend. They've even met some friend. They also have planned daily activities.

Read all reviews

Brookdale West Hartford

About the facility

With more than 70 apartments, you are encouraged to make yourself at home at Brookdale West Hartford. Tucked away in West Hartford, Connecticut, the area includes a mix of residential and commercial neighborhoods. West Hartford is also home to the American School for the Deaf, the University of Hartford, and St. Joseph's College. At this community, residents receive personalized memory care and assisted living services. Staff will work closely with each individual to develop a comprehensive plan which outlines care services and costs, to eliminate surprises.

Whether you need assisted living services, such as assistance with bathing, dressing, medication management, or memory care, the skilled team is there for you when you need it. With two levels of care on one campus, aging in place can feel much easier.

Rest assured, safety is a high priority here. Staff is available 24-hours a day, seven days a week to be alerted to an emergency, and a 24-hour security system, as well as keypad entries, are used to provide additional monitoring and peace of mind. Plus, air ionization purification technology has been installed in a community effort to better protect residents and visitors from potentially dangerous and contagious viral infections.

Those in memory care...

Senior living options offered

  • Assisted Living
  • Memory Care

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Brookdale West Hartford

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • StudioGet a quote from your local advisor
  • 1 BedroomGet a quote from your local advisor
  • 2 BedroomsGet a quote from your local advisor

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • StudioGet a quote from your local advisor
  • 1 BedroomGet a quote from your local advisor
  • Semi-PrivateGet a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Brookdale West Hartford
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Amenities

at Brookdale West Hartford

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • High Acuity Care

Meals & Dining

  • Meals Provided
  • Room Service
  • Guest Meals
  • Restaurant Style Dining

Room Amenities

  • Kitchenette
  • Air Conditioned
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Beauty Salon
  • Outside Patio
  • Library
  • Outdoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Piano or Organ

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Book Club
  • Yoga / Chair Yoga
  • Live Musical Performances
  • Sensory-based Programs

Compare

Brookdale West Hartford community exteriorBrookdale West Hartford

22 Simsbury Road,
West Hartford, CT 06117

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8.8 out of 10
Review Score68 reviews
9.9 out of 10
Review Score46 reviews
9.5 out of 10
Review Score55 reviews
9.5 out of 10
Review Score15 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

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Call Now

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Reviews

for Brookdale West Hartford

8.8 out of 10
Review Score1-20 of 68 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.3
Friendliness
4.3
Care Services
4.0
Staff
4.0
Meals & Dining
3.8
Activities
4.1
Value for Cost
4.0

A Place for Mom has scored Brookdale West Hartford with 8.8 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Brookdale West Hartford has 68 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 68 reviews

Last Updated: 9/11/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 11, 2026

5.0 out of 5 stars
Verified Review

I would definitely recommend to those searching.

I would rate them all except food. That I would give a 4. My parents are picky. The staff is very accommodating. Our flight was later in the day/evening. They had staff held later to check my parents in and provide much needed meal. Both my parents got an appointment with their primary onsite doc. They are going to be using their onsite, dental, PT, and hair salon. Both seem happier than when they were in Port Orange FL at the Gallery. It's very homey, with way less residents. I would strongly recommend. They've even met some friend. They also have planned daily activities.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

September 10, 2026

4.0 out of 5 stars
Verified Review

Yes I would recommend to others

The facility is kept clean and with the exception of the Air Conditioning well maintained. This past summer issues with the AC were slow to be addressed. It remains to be seen if the temporary window unit becomes the permanent solution. Food has been a challenge. When my folks first moved it was excellent. The chef quit and it's been hit or miss ever since. Overall care has been very good. They're attentive and respond for assistance in a timely manner.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Anonymous

Assisted Living

Family/friend

August 6, 2026

1.0 out of 5 stars
Verified Review

Our family's experience - would never recommend

The staff (nurses, aids, chefs, front desk) were all so sweet to my mom. Otherwise the whole place felt like a sales job. "If you commit now we will lower the admin fees. You better make a decision quickly or the room will go to somebody else" When my mother wasn't the "easiest" resident, they literally pushed us out the door. The last time was she was sent to Hartford Hospital for noncompliance (from the memory care unit) because she didn't want to go to bed. She had dementia. I'm sure she wasn't the only person who didn't follow instructions all the time. Brookdale ignored my phone calls and it wasn't until a social worker called me from Hartford Hospital, to tell me that Brookdale wasn't "allowing" my mom to move back. She was not physically there for seven weeks until I finally moved all of her stuff out and they are sending me a $[removed] bill for what? I would never recommend Brookdale to anybody.

Dave J

Assisted Living

Family/friend

April 8, 2026

4.0 out of 5 stars
Verified Review

Very homey- perfect for a couple.

Quality of care is good, available activities are good, food was great but they've changed chefs, so now it's declined. The facility is clean and well maintained - it's great. The apartment is very spacious and bright. Perfect for a couple.

Cleanliness
5.0
Care Services
4.0
Activities
4.0
Meals & Dining
2.0

Anonymous

Memory Care

Family/friend

March 11, 2026

4.0 out of 5 stars
Verified Review

Brookdale West Hartford

It was very attractive & homey, however, the dinning room was not very nice. The care was c -plus. The outside was very nice, had a lovely porch. The rooms were quite nice. As a memory care facility , it's better than most.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

March 5, 2026

2.0 out of 5 stars
Verified Review

Things to know

sale pitch seemed too pushy. if i wanted a "discount" i had only a few days to commit. I felt like i was pushed to make a decision too quickly. My mom was evaluated and lived in the assisted living facility for only 3 weeks before being sent to memory care which then increased her monthly bill from [Amount Removed] to [Amount Removed]. The activities fee is ridiculously expensive and my mom didn't get to do any of the activities. She was sent out to the hospital many times and the last time was for "non compliance" She has dementia, and I was told they could handle it, which they can't. She was only there for 2 days in the entire month of [Date Removed] yet I still had to pay. I would never recommend Brookdale to anyone.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
1.0
Care Services
3.0
Activities
3.0
Staff
2.0
Meals & Dining
4.0

Kathy S

Memory Care

Family/friend

February 16, 2026

1.0 out of 5 stars

Don’t do it!

This place was horrible. The residents were walking around with dirty depends. Laundry was always missing. Residents were sleeping in other residents beds. Nothing we were asking them to do actually got done. They severely lack enough staff and the ones that are there don’t want to be. It was a nightmare! If you are considering this place for a loved one…please don’t do it!

Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
2.0

Anonymous

Memory Care

Family/friend

December 2, 2025

4.0 out of 5 stars
Verified Review

I would say I would recommend. My loved ones are well taken care of.....

Good: They have a lot of activities and keep my aunt involved - even if she isn't sure about it. They make sure she isn't sitting in her room all day. The place is very clean. And the food is good. Improve: They are not always responsive. Both to my aunt and also when I call. It is very difficult to get ahold of someone. I usually get voicemail and don't get a call back. The initial billing process was a nightmare. It's been 4 months and it is still not right. We were being incorrectly billed and it still isn't straightened out. I would say I would recommend. My loved ones are well taken care of and enjoy living there. You do have to stay on top of the staff and that can be a bit difficult. They just increased their cost by 8%. That is a huge jump and makes them more expensive than other places we looked at

Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
3.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

November 14, 2025

4.0 out of 5 stars
Verified Review

overall nice community

They have plenty of activities for the residents . Dad says the food is good , no complaints from him . Rooms are a good size w/ fridge .

Jim and Erin

Assisted Living

Family/friend

November 13, 2025

5.0 out of 5 stars
Verified Review

Brookdale West Hartford is a wonderful facility and a warm and friendly environment

Recent concern that it feels there is a decrease in staffing which causes longer wait times, especially at meals. It is a beautiful facility and well maintained. The ability to access the outdoors is wonderful. The ability to make friends has been very special and important to the transition to a new home. Also, having her own quiet space allows for down time as needed. We are very pleased with how this new opportunity for someone who is 100+ has gone. Very accommodating and friendly people.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

October 6, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale West Hartford

The staff were extremely welcoming. They understand the transition process can be stressful and make every effort to make it easy.

Anonymous

Memory Care

Family/friend

September 30, 2025

5.0 out of 5 stars
Verified Review

Overall a nice community

The transition for my aunt from another facility went extremely well. She seems happier at Brookdale. Although my aunt's illness has deteriorated...it gives us comfort knowing she seems happy and content. [name removed], the Clare Bridge Program Manager is wonderful and very caring...Brookdale, the residents and their families are very lucky to have her!

Andre G

Memory Care

Family/friend

September 18, 2025

4.0 out of 5 stars
Verified Review

Brookdale West Hartford

The staff is great. I would recommend Brookdale West Hartford to others who are searching for care for their loved one.

Anonymous

Memory Care

Family/friend

August 26, 2025

3.0 out of 5 stars
Verified Review

Brookdale West Hartford

Is very nice the staff is well equipped for the needs of the residents. I do had / have issues with their billing which admittedly was all over the place and I'm still not sure what I paying for. They need to have on their patent portal a list of invoices and details for those invoices. I also think that bathing and dressing brings the price up substantially.

Anonymous

Memory Care

Family/friend

August 11, 2025

2.0 out of 5 stars
Verified Review

nice people. Some improvements needed

The clinical staff turned over in January. Since then, things have not been as good. The staff is wonderful, but their morale is very low. There seems to be a lot of turnover, and they end up doing multiple double shifts because they care about the residents. My dad overpaid, and we've been waiting months for a refund. I think there are lots of good people there, but ultimately it was not a good place for my mother.

Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
2.0
Meals & Dining
1.0

Anonymous

Memory Care

Family/friend

July 1, 2025

4.0 out of 5 stars
Verified Review

Informative staff

In fairness, my father was only there a week. I can tell you what it was like for that week seven and eight are questionable as he wasn't there long enough for me to say the activities were great and the money that was being spent was worth it They answered questions with information versus giving me websites and or catalogs. Whatever staff I requested to meet, they called them and I was able to speak to them directly versus waiting for a phone call from someone when I was there to look at Brookdale in West Hartford. The staff was there.

Cleanliness
4.0
Friendliness
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

April 1, 2025

4.0 out of 5 stars
Verified Review

Review for Brookdale West Hartford

Brookdale has been a great experience for us. My best advice would be to ask tons of questions. They're very knowledgeable. They're very willing to share and they want you to feel comfortable with your decision.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

March 17, 2025

4.0 out of 5 stars
Verified Review

Frequent Visits = Better Care

Staff is slow to respond to my husband's calls. I find that going to the facility often gets him better results. I feel I have to make sure things happen. Examples: showers, therapy, podiatrist, walking, applying cream to prevent sores.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Lynn B

Assisted Living

Family/friend

March 7, 2025

5.0 out of 5 stars
Verified Review

Dedicated staff

I would rate them at a 5 for all of those. It was an amazing experience there for her as well as for us. The manager and staff were exemplary before she moved in during her stay there and even after she passed! I cannot say enough nice things about her stay there!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

J.M.

Memory Care

Family/friend

January 23, 2025

5.0 out of 5 stars
Verified Review

Overall a lovely community

The director [name removed] was very pleasant to work with . He made the move in process easy and quick . All the staff is very friendly /seems to know who you are . The building itself is very nice /clean.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale West Hartford

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale West Hartford

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Connecticut’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Connecticut’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Brookdale West Hartford

  • Brookdale West Hartford offers 1 Bedroom, 2 Bedrooms and Studio. Learn more.
  • Call (860) 523-9899 to reach a resident at Brookdale West Hartford.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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