About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2025 Assisted Living Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Brookdale West Hartford

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22 Simsbury Road, West Hartford, CT 06117

For pricing & availability:
(866) 374-4058
9.1
Review score
60 reviews
Add review
9.1
Review score
60 reviews
5 star
40%
4 star
38%
3 star
17%
2 star
3%
1 star
2%
See all reviews
8.8
Review score
32642 reviews
644 facilities
Brookdale West Hartford
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Brookdale West Hartford community exterior
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Brookdale West Hartford in google map
street view of Brookdale West Hartford

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Anonymous
-
Child of resident/client
4.0
overall nice community
They have plenty of activities for the residents . Dad says the food is good , no complaints from him . Rooms are a good size w/ fridge .

About the facility
Brookdale West Hartford

With more than 70 apartments, you are encouraged to make yourself at home at Brookdale West Hartford. Tucked away in West Hartford, Connecticut, the area includes a mix of residential and commercial neighborhoods. West Hartford is also home to the American School for the Deaf, the University of Hartford, and St. Joseph's College. At this community, residents receive personalized memory care and assisted living services. Staff will work closely with each individual to develop a comprehensive plan which outlines care services and costs, to eliminate surprises.

Whether you need assisted living services, such as assistance with bathing, dressing, medication management, or memory care, the skilled team is there for you when you need it. With two levels of care on one campus, aging in place can feel much easier.

Rest assured, safety is a high priority here. Staff is available 24-hours a day, seven days a week to be alerted to an emergency, and a 24-hour security system, as well as keypad entries, are used to provide additional monitoring and peace of mind. Plus, air ionization purification technology has been installed in a community effort to better protect residents and visitors from potentially dangerous and contagious viral infections.

Those in memory care...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale West Hartford

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale West Hartford

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Brookdale West Hartford community exterior
Brookdale West Hartford

22 Simsbury Road, West Hartford, CT 06117

The Residence at Glastonbury patio
The Residence at Glastonbury

281 Western Blvd, Glastonbury, CT 06033

The Residence at Brookside community exterior
The Residence at Brookside

117 Simsbury Road, Avon, CT 06001

9.1
Review score
60 reviews
9.1
Review score
60 reviews
5 star
40%
4 star
38%
3 star
17%
2 star
3%
1 star
2%
9.7
Review score
34 reviews
9.7
Review score
34 reviews
5 star
76%
4 star
24%
3 star
0%
2 star
0%
1 star
0%
9.7
Review score
50 reviews
9.7
Review score
50 reviews
5 star
56%
4 star
26%
3 star
10%
2 star
4%
1 star
4%
9.6
Review score
28 reviews
9.6
Review score
28 reviews
5 star
57%
4 star
32%
3 star
7%
2 star
0%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Brookdale West Hartford

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Diabetic Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Low / No Sodium
  • Meals Provided
  • Guest Meals
  • Professional Chef
  • Gluten-free
  • No Sugar
  • Room Service
  • Special Dining Programs
  • Restaurant Style Dining
  • Pureed Meals

Room Amenities

  • Air Conditioned
  • Ground Floor Units
  • Kitchenette

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Indoor Common Areas
  • Outside Patio
  • Central Fireplace
  • Library
  • Outdoor Common Areas
  • TV Lounge
  • Private Bath
  • Beauty Salon

Recreational areas

  • Raised Garden Beds
  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Catholic Services
  • Walking Club
  • Forever Fit
  • Visiting Rabbi
  • Brain fitness / Dakim
  • Gardening Club
  • Live Musical Performances
  • BBQs or Picnics
  • Holiday Parties
  • Activities On-site
  • Yoga / Chair Yoga
  • Happy Hour
  • Devotional Activities Offsite
  • Visiting Chaplain or Priest
  • Educational Speakers / Life Long Learning
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Day Trips and Outings
  • Birthday Parties
  • Other Religious Services
  • Wii Bowling
  • Reminiscence Programs
  • Activities Off-site
  • Art Classes
  • Book Club

Reviews

for Brookdale West Hartford

9.1Review score60 reviews
9.1
Review score
60 reviews
5 star
40%
4 star
38%
3 star
17%
2 star
3%
1 star
2%
Brookdale
8.8
Review score32642 reviews644 communities
Write a review
A Place for Mom has scored Brookdale West Hartford with 9.1 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Brookdale West Hartford has 60 reviews with an average "overall experience" of 4.1 out of 5.
Overall Experience
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
4.1
Staff
4.3
Meals & Dining
3.9
Activities
4.1
Value for Cost
4.1
A Place for Mom has scored Brookdale West Hartford with 9.1 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Brookdale West Hartford has 60 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Brookdale
8.8
Review score32642 reviews644 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 60 reviews
Anonymous - Family/friend
Memory Care
November 14, 2025
4.0
Verified Review
overall nice community
They have plenty of activities for the residents . Dad says the food is good , no complaints from him . Rooms are a good size w/ fridge .
Jim and Erin - Family/friend
Assisted Living
November 13, 2025
5.0
Verified Review
Brookdale West Hartford is a wonderful facility and a warm and friendly environment
Recent concern that it feels there is a decrease in staffing which causes longer wait times, especially at meals. It is a beautiful facility and well maintained. The ability to access the outdoors is wonderful. The ability to make friends has been very special and important to the transition to a new home. Also, having her own quiet space allows for down time as needed. We are very pleased with how this new opportunity for someone who is 100+ has gone. Very accommodating and friendly people.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
October 6, 2025
5.0
Verified Review
Review for Brookdale West Hartford
The staff were extremely welcoming. They understand the transition process can be stressful and make every effort to make it easy.
Anonymous - Family/friend
Memory Care
September 30, 2025
5.0
Verified Review
Overall a nice community
The transition for my aunt from another facility went extremely well. She seems happier at Brookdale. Although my aunt's illness has deteriorated...it gives us comfort knowing she seems happy and content. [name removed], the Clare Bridge Program Manager is wonderful and very caring...Brookdale, the residents and their families are very lucky to have her!
Andre G - Family/friend
Memory Care
September 18, 2025
4.0
Verified Review
Brookdale West Hartford
The staff is great. I would recommend Brookdale West Hartford to others who are searching for care for their loved one.
Anonymous - Family/friend
Memory Care
August 26, 2025
3.0
Verified Review
Brookdale West Hartford
Is very nice the staff is well equipped for the needs of the residents. I do had / have issues with their billing which admittedly was all over the place and I'm still not sure what I paying for. They need to have on their patent portal a list of invoices and details for those invoices. I also think that bathing and dressing brings the price up substantially.
Response from Brookdale West Hartford
August 26, 2025
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
Anonymous - Family/friend
Memory Care
August 11, 2025
2.0
Verified Review
nice people. Some improvements needed
The clinical staff turned over in January. Since then, things have not been as good. The staff is wonderful, but their morale is very low. There seems to be a lot of turnover, and they end up doing multiple double shifts because they care about the residents. My dad overpaid, and we've been waiting months for a refund. I think there are lots of good people there, but ultimately it was not a good place for my mother.
Cleanliness
3
Friendliness
4
Value for Cost
2
Care Services
3
Activities
3
Staff
2
Meals & Dining
1
Response from Brookdale West Hartford
August 13, 2025
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
Anonymous - Family/friend
Memory Care
July 1, 2025
4.0
Verified Review
Informative staff
In fairness, my father was only there a week. I can tell you what it was like for that week seven and eight are questionable as he wasn't there long enough for me to say the activities were great and the money that was being spent was worth it They answered questions with information versus giving me websites and or catalogs. Whatever staff I requested to meet, they called them and I was able to speak to them directly versus waiting for a phone call from someone when I was there to look at Brookdale in West Hartford. The staff was there.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
April 1, 2025
4.0
Verified Review
Review for Brookdale West Hartford
Brookdale has been a great experience for us. My best advice would be to ask tons of questions. They're very knowledgeable. They're very willing to share and they want you to feel comfortable with your decision.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
March 17, 2025
4.0
Verified Review
Frequent Visits = Better Care
Staff is slow to respond to my husband's calls. I find that going to the facility often gets him better results. I feel I have to make sure things happen. Examples: showers, therapy, podiatrist, walking, applying cream to prevent sores.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
3
Activities
4
Staff
4
Meals & Dining
3
Lynn B - Family/friend
Assisted Living
March 7, 2025
5.0
Verified Review
Dedicated staff
I would rate them at a 5 for all of those. It was an amazing experience there for her as well as for us. The manager and staff were exemplary before she moved in during her stay there and even after she passed! I cannot say enough nice things about her stay there!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
J.M. - Family/friend
Memory Care
January 23, 2025
5.0
Verified Review
Overall a lovely community
The director [name removed] was very pleasant to work with . He made the move in process easy and quick . All the staff is very friendly /seems to know who you are . The building itself is very nice /clean.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
Staff
5
Meals & Dining
5
Rose S - Family/friend
Memory Care
October 24, 2024
4.0
Verified Review
Brookdale West review
I have had a number of concerns over the course of the past few months. They have all been resolved to my satisfaction. The management and the clinical staff at Brookdale West Hartford are good.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
3
Bridget - Family/friend
Assisted Living
May 29, 2024
5.0
Verified Review
Review for Brookdale West Hartford
Wonderful people, very helpful and knowledgeable at Brookdale. All questions were answered and the staff was friendly and always willing to help.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
May 15, 2024
3.0
Verified Review
More communication
Lately there doesn't seem to be records of what my mother in law is doing or not, showering or not and no one she says comes to look for her if she doesn't show up for meals. We hoped there would be at least bimonthly meetings regarding her status from her care team.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
3
Activities
5
Staff
4
Meals & Dining
5
Response from Brookdale West Hartford
May 22, 2024
We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting all of your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our management team.
Helen N - Resident/client
Memory Care
May 1, 2024
3.0
I was a little disappointed my last visit
Evidently, no one helped my husband get dressed as his shirt was inside out & he had pajamas on. When I asked him why he said he couldn't find any pants. His room was very dirty & messy. When my son and I were there at dinner time we noticed the floor was quite dirty.
Cleanliness
3
Friendliness
4
Value for Cost
2
Care Services
2
Activities
2
Staff
2
Meals & Dining
2
Response from Brookdale West Hartford
February 7, 2025
Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
Lynn - Family/friend
Assisted Living
April 2, 2024
5.0
Just like home
Brookdale is a comfortable, friendly and welcoming community. Start to finish it has been an amazing experience. Always something to do and someone to talk to! We are very happy with Brookdale, West Hartford and highly recommend them!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
January 10, 2024
4.0
Verified Review
Recommended
I get calls from the nursing staff very frequently. My loved one likes the food-loves the ice cream! Housekeeping appears to be good. When I visit, which is frequently, his room and bathroom are clean and garbage is removed frequently. I would recommend the facility to others.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
December 5, 2023
4.0
Verified Review
Review for Brookdale West Hartford
I knew the marketing person from my husbands long term care facility. She couldn't have made my mother's transition any easier. The two activity directors were wonderful and caring. The nursing staff was helpful. My mother had been at assisted living for 12 years living independently, but she needed help and it was expensive to do it a la carte. Brookdale was close to her children and all the other reasons I stated above. They made a difficult situation manageable.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
RP - Toured community
Assisted Living
May 5, 2023
4.0
Verified Review
My Tour Experience at Brookdale West Hartford
Didn't care for Brookdale. Although aesthetically pleasing, the atmosphere seemed dreary almost. Figured that maybe the vast majority of residents receive a high level of care. My aunt's not "there" - yet.
Viewing 1-20 out of 60 reviews

Neighborhoods
around Brookdale West Hartford

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Connecticut’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Connecticut’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Brookdale West Hartford

Brookdale West Hartford offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Brookdale West Hartford 9.1 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (860) 523-9899 to reach a resident at Brookdale West Hartford.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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