275 South Peace Haven Road, Winston-Salem, NC 27104
Anonymous
Loved one of resident/client
Our experience
I love the fact that the environment is inviting and does not "look like" a community. I like the fact that the residents are encouraged to not sit in their rooms. I like the activity plan. [name removed], the Executive Director, listens to the concerns of the resident's family and addresses the concerns quickly. The staff meets regularly to address concerns that have been noted. Yes I would recommend
Read all reviewsBrookdale Winston-Salem
At Brookdale Winston-Salem, seniors in need of memory care are able to thrive in a safe and familiar environment. With easy-to-navigate floor plans, soothing colors, and even more dementia-friendly details, you can rest easier in this calm and supportive community. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency. The dementia-trained team understands the ins and outs of memory care and assists residents with varying abilities and cognitive levels. Brookdale Winston-Salem utilizes the Clare Bridge program to help residents thrive. The program encompasses a person-centered and structured approach to memory care. Through gentle guidance and reminders, residents find support in daily activities such as gardening, kitchen work, and other activities that help them flourish and allow them to use their skills and talents. In addition to care, many residents look forward to freshly prepared meals each day and assistance with housekeeping, as well as lawn and home maintenance.
Less chores to do means more time for you! Book an appointment at the on-site beauty and barber shop or enjoy your favorite beverage in the cozy fireside living room. The surrounding area also includes some beautiful views to soak in. Located in...
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Brookdale Winston-Salem
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.6 out of 10 Review Score39 reviews | 8.9 out of 10 Review Score105 reviews | 8.9 out of 10 Review Score20 reviews | 8.8 out of 10 Review Score88 reviews |
Studio Starting at $X,XXX/moContact an advisor | Studio Starting at $X,XXX/moStarting at $3,222/mo | Studio Not available | Studio Starting at $X,XXX/moStarting at $3,000/mo |
1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $3,800/mo | 1 Bedroom Starting at $X,XXX/moStarting at $7,229/mo | 1 Bedroom Starting at $X,XXX/moStarting at $4,800/mo |
2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $5,259/mo | 2 Bedrooms Not available | 2 Bedrooms Not available |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly No | Pet friendly Yes | Pet friendly No | Pet friendly Yes |
Care types offered 1 Memory Care | Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Assisted Living, Memory Care |
for Brookdale Winston-Salem
A Place for Mom has scored Brookdale Winston-Salem with 8.6 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Winston-Salem has 39 reviews with an average "overall experience" of 3.8 out of 5.
Peter L
Memory CareToured community
May 5, 2026
A very nice facility and staff. Cost was the highest compared to other facilities I visited particularly for the nursing portion of the bill. The property is well maintained and updated. A very friendly staff. No question that excellent care will be delivered.
Anonymous
Memory CareFamily/friend
January 26, 2026
I love the fact that the environment is inviting and does not "look like" a community. I like the fact that the residents are encouraged to not sit in their rooms. I like the activity plan. [name removed], the Executive Director, listens to the concerns of the resident's family and addresses the concerns quickly. The staff meets regularly to address concerns that have been noted. Yes I would recommend
Anonymous
Memory CareFamily/friend
August 27, 2025
It was a great fit for us. There is a lot of staff turnover but the care we received was great. It's a small community so there is familiarity among residents and staff as well as the families of the residents. My mom was treated with kindness and respect by all of the staff. I would highly recommend Brookdale Peace Haven to anyone looking for memory care.
Anne
Memory CareFamily/friend
June 22, 2025
My mom has been at Brookdale Winston-Salem for several years. Her Alzheimer’s has progressed and is now severe. Throughout her illness, Brookdale has taken excellent care of her. The staff there truly cares about the residents, learning their personalities and caring for them. We are thankful that they get them up, dressed and out of their rooms for the day and keep them busy with activities.. We are so incredibly thankful for Brookdale.
Jackie W
Memory CareFamily/friend
July 25, 2024
Throughout the process of trying to find the right place for my father, the Staff at Brookdale was amazing! From explaining the processes, answering our concerns and questions to move-in day, the staff out us at ease and gave us peace of mind. It’s a hard decision to make, and after visiting so many facilities, I knew when I left after my first visit, that Brookdale WS was the place!
Barbara
Memory CareFamily/friend
July 22, 2024
Overall my experience has been positive. I typically get a prompt response to any issues I raise. The staff always seems very gentle/compassionate/patient when interacting with the residents. I will always wish my mom could be at home, but since she can't, I think this is an excellent facility. I am very satisfied that she is receiving very good care there.
Anonymous
Memory CareFamily/friend
July 1, 2024
I think Brookdale turned out not to be the best fit for my Mom because after her fall, she needed more medical attention than they were prepared to give.
KL
Memory CareFamily/friend
May 14, 2024
I would say that overall, the community has great staff, but some staff try harder than others. Also, they had problems with staff not showing up, being short staffed like everywhere else. Sometimes you had to ask staff to do obvious things that needed done. Also, you have to watch your loved one for medical issues as sometimes staff did not notice or report it to the nurse. Meals are good. Activities were great in the facility, but no outside the facility activities were done while my dad lived there. I would recommend the place to others, but I would say you still need to visit often to make sure things for your loved one are being done.
Nann D
Memory CareFamily/friend
February 16, 2024
Mom lived at Brookdale Peacehaven for the last 2 years. Our experience with the staff and the residents was a good one. I went almost everyday and they became like an extended family to us. Alzheimer's is such a a difficult disease and without their help, kindness and care, it would have been a very different life for us. My mother was treated with kindness and respect. The staff does the best they can each day. They are special humans that do this kind of work. We are thankful for each one of them that showed up and cared for my Mom.
Susan J
Memory CareFamily/friend
February 15, 2024
The way I describe Brookdale to people, is that it is staffed by a group of angels. Everyone is so kind and caring to the residents. You can tell that they are genuinely interested by the way they patiently listen and interact with them. It is always bright, cheerful and clean! I’m at ease knowing that I don’t have to worry about my mother when I’m not there, because I know that she is cared for with love.
Anonymous
Memory CareFamily/friend
June 23, 2023
They looked good all dressed up!! Since Covid, they can't keep staff, the ones they do hire are not experienced and the services they offer are not followed through with. We are constantly saddened by the care. I'm told this is happening everywhere. I think they are doing their best under circumstances. We have recommended the facility to an acquaintance.
Kathy L
Memory CareFamily/friend
February 17, 2023
The staff is friendly overall. Most of them are trying to do the best that they can with the residents. The facility itself is nice and clean. The meals are very well done. They offer plenty of activities (crafts, music, food, etc.). Overall it has been a good experience.
BD
Memory CareFamily/friend
February 9, 2023
My mother arrived and was distressed. They charged us extra fees because she was an escape risk. Two days later they asked us to get a 24 hour nurse because she was aggressive. Five days after we moved in, she was admitted to the hospital with a UTI (partially the cause of the aggression) and we were asked not to come back. The fee was $XX,XXX [amount removed] for 5 days. When we went to pick up my mother's stuff, they acted angry at us. I was excited about my mom being at the community for the remainder of her life. Now I can't drive by the place without getting a stomach ache. If your loved one has any difficult transitions issues, this is not the place for you - even though it is lovely on the surface.
Anonymous
Memory CareFamily/friend
February 2, 2023
We really like the smaller scale of the community, it worked out well for our loved one. The staff members were amazing to us, everyone was always very friendly and very caring. Based on our experience we would absolutely recommend Brookdale Winston-Salem to other families.
Amanda G
Memory CareFamily/friend
December 28, 2022
We paid more than [amount removed] a month, housekeeping was sporadic,, food left on my mom’s floor in her room for weeks. I would wait sometimes 10 minutes to get buzzed in, nobody would know where my mom was. My mom’s clothing was gone, she’d be wearing other residents clothing. She didn’t have her hair washed for at least 3 weeks. Several residents begged for water from visitors, very sad.
Barbara
Memory CareFamily/friend
December 6, 2022
I find that the staff is very attentive to the patients. They're very friendly to visitors coming in, and they know who you are typically. I see the same faces there among the staff, which is reassuring to me. My mother seems as happy as a person can be when they're in a community such as that. It's not the ideal living arrangement for anyone, but she's relatively happy all things considered since she can't be at home. I've been very pleased with what has happened at Brookdale in terms of her care.
KV
Memory CareFamily/friend
September 21, 2022
I wouldn't recommend this community to anyone for their loved one's. They sent my loved on to the hospital the first day. The staff member called me from their home during the day, to let me know they were sending my loved one to the hospital due to being combative. The administrator stated that they were doing an emergency discharge, and then I wasn't able to get my money back for over a month.
anonymous
Memory CareFamily/friend
April 7, 2022
The administration team and the executive team are all very consciousness with their own staff team and the residents living there. The staff and the community itself is very well designed and even with current circumstance making things more difficult at times the staff are doing they best that they can. The activities that they list and what they follow through with don't always match up. We understand the activities depend on the number of participates but we would to see more engaging activities. However the staff are still very attentive to the resident's and are very loving and kind. Based on our experience so far we would recommend this community to others.
E.S.
Memory CareToured community
February 17, 2022
we toured this community and liked it a lot. we loved the people there, but it was just too far away for our loved one and other family members.
N S
Memory CareFamily/friend
October 11, 2021
The community is friendly, willing to help the residents, and they are concerned as well. Some of the activities available are dance, walking, art classes, bingo, and more are available for the residents to choose from.
Brookdale Winston-Salem
Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know North Carolina’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about North Carolina’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
