20302 Bulverde Road, San Antonio, TX 78259
Anonymous
Friend of resident/client
Emerald Oaks Retirement Resort
what we like the most about the community is that their staff is very responsive and caring. Kitchen staff is also very caring and will cheerfully cook something for a resident in a heartbeat
Read all reviewsEmerald Oaks Retirement Resort
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Emerald Oaks Retirement Resort
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.5 out of 10 Review Score55 reviews | 9.9 out of 10 Review Score158 reviews | 9.8 out of 10 Review Score191 reviews | 9.8 out of 10 Review Score68 reviews |
Studio Starting at $X,XXX/moStarting at $3,574/mo | Studio Starting at $X,XXX/moStarting at $2,200/mo | Studio Starting at $X,XXX/moStarting at $2,075/mo | Studio Starting at $X,XXX/moStarting at $3,899/mo |
1 Bedroom Starting at $X,XXX/moStarting at $3,446/mo | 1 Bedroom Starting at $X,XXX/moStarting at $2,900/mo | 1 Bedroom Starting at $X,XXX/moStarting at $2,550/mo | 1 Bedroom Starting at $X,XXX/moStarting at $4,299/mo |
2 Bedrooms Starting at $X,XXX/moStarting at $5,165/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $3,200/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $3,195/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $5,200/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 1 Independent Living | Care types offered 1 Independent Living | Care types offered 1 Independent Living | Care types offered 2 Assisted Living, Memory Care |
for Emerald Oaks Retirement Resort
A Place for Mom has scored Emerald Oaks Retirement Resort with 9.5 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Emerald Oaks Retirement Resort has 55 reviews with an average "overall experience" of 4.5 out of 5.
Anonymous
Independent LivingFamily/friend
February 19, 2026
what we like the most about the community is that their staff is very responsive and caring. Kitchen staff is also very caring and will cheerfully cook something for a resident in a heartbeat
Anonymous
Independent LivingFamily/friend
November 24, 2025
Friendly staff, clean, balanced meals Rooms are adequate. They are in one of the smaller 1 bed 1 bath about 920 sq foot.
Rev. Prof Dr John Andrewartha
Independent LivingResident/client
November 19, 2025
I took two weeks and shopped eight places. I found that the less expensive were not very good, and the more expensive were no better; some were actually worse. Lived here seven years and still very happy. Would not consider moving elsewhere! Beautiful and clean with great fun daily activities, food, and staff. Residents are respected and encouraged to be active and participate in as many activities as they are able. I cannot say enough! If you’re looking for the best place to retire in San Antonio, you’ve found it!
Anonymous
Independent LivingFamily/friend
June 24, 2025
[name removed] are enjoying their time at Emerald Oaks. Everyone is so pleasant and makes it look so easy. We would definitely recommend Emerald Oaks.
Rowina K
Independent LivingResident/client
June 16, 2025
Emerald Oaks is a wonderful place to live. The staff are wonderful and the residents are very friendly and welcoming. The food is delicious and beautifully presented. There are more fun things to do than you have time.
Sandra W
Independent LivingResident/client
January 15, 2025
I appreciate having a washer/dryer and a fully equipped kitchen in my apartment. Also, I like the independent living situation but know if I need help I will receive it immediately. I have an emergency call button that I wear around my neck. I've fallen twice and help showed practically immediately. Meals can be delivered if requested and they have 24/7 snack bar. Also, in-house PT is available. I'm happy with the size of my one bedroom unit. The kitchen cabinets are more than I need. A little more storage space for miscellaneous stuff would be nice. They do provide a pantry closet, which I definitely use. They provide van service to within 15 mile radius. This includes all the medical facilities in the Stone Oak vicinity.This is not something I require, but they also have individual garages. Not sure of availability. Plenty of parking though. There is a nice view on the backside, not so much on the front side, but ok.
Anonymous
Independent LivingResident/client
July 22, 2024
The fact that the price goes up every year and being on a fixed income, the future did not look like golden years, but perhaps homeless, but I truly was happy. The food was just ok because leftovers were used as another meal with different name. Staff were all wonderful. Anything you need you just had to ask!
Keri
Independent LivingFamily/friend
June 13, 2024
They could have had better organization and communication. They initially where conducting some pretty heavy repairs, a few safety issues that were addressed once brought to their attention. Based on the experience we have had so far, I would recommend this community to other families. They have new managers who had just started when we came on board so I think they have done well through the transition as changes always hard. Overall a nice community with friendly staff, wonderful / active lifestyle with opportunities to be as active as one would like. Staff is caring and attentive - quickly becoming extended family to the residents
Anonymous
Independent LivingFamily/friend
April 23, 2024
Emerald Oaks Retirement has been a great place for my dad. He has been there for two months and enjoys living there. He has made friends and is active.
Sandra
Independent LivingResident/client
March 20, 2024
I have no regrets with my decision to live here! The staff is great. They are very pleasant when I have a question or need help. Once a week, a housekeeper comes into my unit to mop/vacuum the floors, clean the bathroom & kitchen, change the bed linens and dust the furniture. I especially like the meals, they are healthy & tasty. The chef has monthly meetings with the residents to address their requests and needs. There are card games almost every day. There is also a theater that shows movies and hosts religious services. They also have a gym with lots of exercising equipment. There is a in-house pharmacy and small store. Needless to say, there are many amenities available, too. I would definitely recommend Emerald Oaks. I have spoken to many of the residents who have lived here a long time and are still happy with their experience.
Anonymous
Independent LivingToured community
March 1, 2023
Emerald Oaks didn't have any availability for our loved one.
Stefanie M
Independent LivingFamily/friend
January 17, 2023
We really love Emerald Oaks. My father-in-law has really enjoyed it and has embraced the social aspect of it, despite going there saying he wasn't going to make friends and wanted to keep to himself. It has really helped his mental sharpness to stay engaged with people - playing games, going on outings, etc. It has been a really good experience for him. We love the apartment. It's roomy, so he can fit a great deal of furniture in it. He's very comfortable there. As far as the food, some of the dishes are good. But the vegetables tend to be bland and mushy, and the food in general is lacking in flavor. While it's not great, It's not terrible either.
Mark
Independent LivingResident/client
July 12, 2022
It's been a very positive experience. The food here is great, but the menu needs to be tweaked. For example: they had a Spanish meal the other day that had broccoli, but you typically don't see broccoli with traditional Spanish meals. They have an older clientele and they need to be concerned about their health, salt intake, and how they're eating overall. Emerald oaks shouldn't be responsible for that, but the resident themselves should take more of an initiative. Some of their activities include different card games like hearts & bridge, as well as bingo. My apartment is one of the smaller apartments, but we do have a front room, a kitchen, and a bedroom. If and when we have visitors, they have common areas where we can sit and talk, like the library. They have couches and chairs that are out of the way from everyone else. The community allows pets; they also offer transportation to appointments and their weekly store runs with a 24hr notice, as the bus only holds 14. I would certainly recommend Emerald Oaks to others, it's one of the best.
Elva C
Independent LivingToured community
May 5, 2022
We toured Emerald Oaks Retirement Resort and it was a good tour experience. We ultimately chose another community because of their various floor plans, the ability to be on the ground floor since I have a grand piano in my apartment, and a closer proximity to family members.
anonymous
Independent LivingResident/client
April 7, 2021
The community is a good place. Communication is good between the staff and myself. They return calls in a timely manner. The food could be better, it lacks seasoning, variety, and the portions are small. I would recommend this community to others.
Earl Sonnemaker
Independent LivingResident/client
September 25, 2020
The food is great and the staff could not be friendlier and more helpful if they tried. We only moved here because our family insisted and now we are very glad we did. They have done an outstanding job of protecting all of us from the corona virus. Now that things are opening up somewhat, we are finding out about all of the activities and entertainment that they normally have, Our apartment is very comfortable and nicely laid out. We have also found all of the residents to be very friendly. There is a very happy group of people here, probably because they are treated well. They are very responsive to our needs. They are very pet friendly and because of that there are a lot of pets here. If our little dog could talk, I am sure he would give a 5 star rating. Their name is very appropriate, Resort Style Communities. It is not cheap but a great value for what you get living here. I would give it an unconditional recommendation to anyone.
Anonymous
Independent LivingFamily/friend
July 7, 2020
In the midst of a global pandemic, the facility will not have residents wear a mask when in common spaces, despite advice from the CDC and direction from the Governor. The straw man argument that the "entire facility" is their home is jeopardizing the lives of hundreds of people in a high-risk population. Humanity aside, it endangers the profits and reputation of the facility and the company that owns it. They don't seem to care about either. Requiring masks when in the public spaces is the most caring, compassionate, and sensible thing a place could do. They are neglecting to do the bare minimum and it's shameful.
Karen Cruz
Independent LivingFamily/friend
January 16, 2020
My parents moved to Emerald Oaks just a little over a week ago. I cannot possibly say enough in this review to give credit to this amazing place. When the word “resort” is used, it is not an exaggeration. Emerald Oaks is beautiful and perfectly maintained. The staff is extraordinary. [Name removed] was so welcoming and helpful, [names removed] are obviously a great choice for resident managers. Everything was done to ensure that my parents were making a good decision. I have not encountered a single staff member who has been less than helpful. As I have opportunity to meet the residents, they are obviously happy to be there. That speaks highly of this wonderful place. The meals are exceptional and there are many activities. There is even an actual movie theater!!! My parents are very happy to have found Emerald Oaks, and that is the best endorsement of all. [Name removed]
Anonymous
Independent LivingToured community
January 9, 2020
This is a newer facility and very nice on the in side. Outside offers nothing, no swim pool, poor landscaping, loud traffic, and no place for residents to enjoy the outdoors. Our host was new and could not or would not answer some questions. Lunch was excellent and had many choices. The activities calendar did offer as much as other communities we visited. They do not offer assisted living, or memory care, which we would like to have available.
Anonymous
Independent LivingResident/client
December 5, 2019
Emerald Oaks Retirement Community (Senior Living) used misleading marketing techniques to promote 24/7 onsite doctor/ nurse medical team services. In fact their website states: "...We always have a doctor on call to handle adjustments in medication, continued consultation, and urgent medical needs when they arise." Emerald Oaks promoted these services as essential for them and the medical team to process the application for Long-term Health Care on our behalf. When in fact, Emerald Oaks is "NOT" a licensed Long-Term Care Facility. First alert... When I had a little trouble getting out of the car and asked for some help the front desk concierge told us to "Call EMS (911)!" When asked; "can you get someone from the medical team? The response was; "the medical team does not work on the weekend." Not long thereafter, I was subjected to the lack of medical assistance again, for a COPD breathing treatment and they called 911! An ambulance paramedic gave a breathing treatment - returning breathing to normal - but took me to Baptist Hospital where I was admitted without any records as a 'new patient' with 'new doctors.' Beware, this can happen to the best of us. I am a retired Professor and Physician, MD, DRPH, MPH. When it comes to trust in health care providers, reliability and proficiency are vital. As you will see elderly health care comes at a high price. Published Elderly Patient Medical Studies have resulted in new standard protocols to avoid unnecessary expose of elderly patients to hospitalization, repeated assessments, or changes to medications, needless testing procedures and exposure to hospital contagions. A team of 'Unfamiliar New Cardiologist' gave their 'New Patient (Me) a 'Beta Blocker', whose heart rate went down to 30 and stopped! After reviving me two cardiologist informed their new patient of repeated heart-stopping caused by the Beta Blocker and recommended surgery to insert a "pacemaker!" While heart-stopping episodes continued on a daily basis, Tramadol, an opioid which contains codeine and morphine; resulted in a near medically induced comatose state, the inability to speak, to concentrate, confusion, unusual weakness, plus loss of control of bodily functions. Codeine and morphine are listed as drug allergies on patients' medical records for nearly 30 years. In summary, 1. Patient remained in speech therapy for about 6 weeks, even after hospital discharge. 2. Patient's right arm and hand became dysfunctional, inflamed, burgundy in color, edematous with severe pain due to prolonged IV insertion. The damage appears permanent and disabling. 3. Patient's bed sores were painful and perplexing throughout hospital stay. 4. Patient developed pneumonia the last week of extended 30 day hospital exposure. Emerald Oaks and the medical team failed to provide 24/7 service as originally promoted and promised. As for 3 meals per day... I missed them too. Additionally Emerald Oaks kept our deposit. Emerald Oaks management and the Regional Director of the Medical Team readily admitted to the use of 911 Public EMS as essential for their risk mitigation strategy to avoid liability. Further stating it is a common practice throughout the industry. Emerald Oaks Staff uses the Medical Team to promote Emerald Oaks Long-term Health Care Services; when it is in fact "NOT a licensed Long-Term Facility, providing 24/ 7 Doctor and Registered Nursing Services?" At the very least, it also appears to be an exploitation of San Antonio's public Emergency Medical Services (EMS) by corporate health care providers and its improper abuse of taxpayer's public funds to avoid responsibility.
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