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Heritage at Deer Creek

3585 South 147th Street, New Berlin, WI 53151

For pricing & availability:
(866) 374-4058
8.6
Review score
49 reviews
Add review
8.6
Review score
49 reviews
  • 5 star
    37%
  • 4 star
    37%
  • 3 star
    16%
  • 2 star
    4%
  • 1 star
    6%
See all reviews
7.6
Review score
513 reviews
15 facilities
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Heritage at Deer Creek
CompareSaveShare
Heritage at Deer Creek community exterior
21 photos2 floor plans
Heritage at Deer Creek in google map
street view of Heritage at Deer Creek

Anonymous

Child of resident/client

4.0 out of 5 stars

Our great experience

I would say a 41/2 because nothing is perfect but pretty darn good. Very clean place , staff is helpful and always say hello. The room size was very nice and private. Activities are everyday which is nice for people and gives them different choices if you don't like one try another. Dad lived with us for 6 months , we realize with a place like heritage it would have been better for him to go there. It was a really good choice for us.

Read all reviews

Heritage at Deer Creek

About the facility

Welcome to Heritage at Deer Creek! This community provides assisted living and memory care services to residents in their 43-unit community home in New Berlin, Wisconsin. The town of New Berlin is one of the newer suburbs of Milwaukee, with historic old-town charm, where beautiful natural areas abound. Check out Whitnall and Minooka parks to get some fresh air and stretch your legs. This beautiful community is located near area shopping, restaurants, and parks to keep residents connected to the community.

Community Amenities and Services

Heritage at Deer Creek specializes in providing memory care, diabetic care, personal care, and medication management. Staff are specially trained in memory care. A variety of specialists are also available to provide additional care as needed.

All meals are provided for by the on-staff professional chef. Residents enjoy restaurant-style dining and various dietary accommodations can be made as necessary. In between meals, residents can take advantage of the indoor and outdoor common spaces. Curl up with a good book near the fireplace, soak in the sunshine and fresh air on the enclosed walking path, or get your blood pumping at the fitness center. If you’re looking for more structure, get involved in the community events. Everything...

Senior living options offered

  • Assisted Living
  • Memory Care

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Heritage at Deer Creek

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • StudioStarting at $4,795/mo
  • 1 BedroomStarting at $5,195/mo
  • 2 BedroomsStarting at $6,595/mo

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • StudioStarting at $6,395/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Heritage at Deer Creek
Select tour type
Select preferred date

Amenities

at Heritage at Deer Creek

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Gluten-free
  • Low / No Sodium
  • Vegetarian

Room Amenities

  • Ground Floor Units
  • Kitchenette
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Transportation at Cost
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Computer or Media Center
  • Central Fireplace
  • Indoor Common Areas
  • TV Lounge

Recreational areas

  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds
  • Jacuzzi

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Art Classes
  • Live Dance or Theater Performances
  • Birthday Parties
  • Devotional Activities On-Site

Compare

Heritage at Deer Creek community exteriorHeritage at Deer Creek

3585 South 147th Street,
New Berlin, WI 53151

Library SquareLibrary Square

1820 South 75th Street,
West Allis, WI 53214

Oak Hill TerraceOak Hill Terrace

1805 Kensington Dr.,
Waukesha, WI 53188

The Auberge at Brookfield community exteriorThe Auberge at Brookfield

1105 Davidson Road,
Brookfield, WI 53045

8.6 out of 10
Review Score49 reviews
9.8 out of 10
Review Score70 reviews
9.6 out of 10
Review Score112 reviews
9.5 out of 10
Review Score58 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Heritage at Deer Creek

8.6 out of 10
Review Score1-20 of 49 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.0
Friendliness
3.9
Care Services
3.8
Staff
4.4
Meals & Dining
4.1
Activities
3.7
Value for Cost
3.8

A Place for Mom has scored Heritage at Deer Creek with 8.6 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Heritage at Deer Creek has 49 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 49 reviews

Last Updated: 4/7/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

April 7, 2026

4.0 out of 5 stars
Verified Review

Heritage at Deer Creek

The place is clean and pretty and the staff is always nice Seems short on help sometimes

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

November 19, 2025

3.0 out of 5 stars
Verified Review

Review for Heritage at Deer Creek

I would not recommend and feel like they told us what we wanted to hear and then once we were in the door things changed. Close to family and allowed pets.

Anonymous

Assisted Living

Family/friend

October 28, 2025

4.0 out of 5 stars
Verified Review

Our great experience

I would say a 41/2 because nothing is perfect but pretty darn good. Very clean place , staff is helpful and always say hello. The room size was very nice and private. Activities are everyday which is nice for people and gives them different choices if you don't like one try another. Dad lived with us for 6 months , we realize with a place like heritage it would have been better for him to go there. It was a really good choice for us.

Diane S

Assisted Living

Resident/client

July 30, 2025

4.0 out of 5 stars
Verified Review

Nice community to have for my home.

Was some lack of communication initially as when shower day and wash days are from staff. Many activities and good staff to initiate. Housekeeping every week does good. Food 75%. Monthly meeting for complimentary and complaining. Replacing some furniture that is necessary. Accepts requests. Showers would be better if larger. Content to live here.

Anonymous

Assisted Living

Family/friend

July 11, 2025

4.0 out of 5 stars
Verified Review

Review for Heritage at Deer Creek

Quality of the meals has been an issue! Staff has been awesome! I would recommend this facility to others! Just try to get the meals to a higher standard!

Karen

Assisted Living

Family/friend

February 11, 2025

5.0 out of 5 stars
Verified Review

Heritage at Deer Creek

My mother made it there. My father never did. While my mom was there she contracted covid and was quarantined. While quarantined, we discovered she was in dementia and had to move her. All happened within one month. We loved most of the staff. I am still in contact with a few. Place was designed well. Food good! The only think I did not like was that I could not put a camera in her room. It was for my family abroad. They wanted to see her.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

February 3, 2025

5.0 out of 5 stars
Verified Review

Amazing staff

The staff was amazing, everyone really seemed to care about my mom. [name removed] the admin was so nice and caring. My mom actually passed away and everyone was so compassionate.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Smith

Assisted Living

Resident/client

October 4, 2024

4.0 out of 5 stars

Communication issues

Took several weeks before knowledge off when house keeping, laundry, garbage is picked up. Was told rides to Dr appt. was given but not true. Never met primary physician with Blue stone and how to get RX Some meals are bad. I do like it here but there’s communication problems with employees. Need better orientation

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Anonymous

Assisted Living

Family/friend

April 11, 2024

5.0 out of 5 stars
Verified Review

A great place for a loved one, you will know they are safe and being taken care of.

We chose Heritage at Deer Creek because of the staff and the newness of the building as far as updates. And location especially. You do have to make sure things are getting done, sometimes things can slip through the cracks. Such as getting her bed made everyday. But they really are accommodating and helpful as well as friendly. As a family member just be mindful to check that those tasks are being followed through for them. Things can get miscommunicated from time to time.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

March 19, 2024

2.5 out of 5 stars
Verified Review

Improvement needed, Inconsistent care

This is not our first time in respite care. The location was convenient for our family, but I would not take him back there again. Response to call button was not timely. They were understaffed, and the quality and experience of the staff was often lacking. Lack of communication or miscommunication was another issue that was quite frustrating.

Cleanliness
5.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
1.0
Staff
3.0
Meals & Dining
4.0

Anonymous

Assisted Living

Toured community

June 28, 2023

5.0 out of 5 stars
Verified Review

We toured Heritage at Deer Creek when searching for an Assisted Living facility for our loved one. This was a nice facility. Our tour guide was very good. The atmosphere, cleanliness, and friendliness was also good. We also toured the Memory Care unit. I noticed that they didn't have an activity calendar and that it didn't seem to be a priority.

Anonymous

Assisted Living

Toured community

June 23, 2022

4.0 out of 5 stars
Verified Review

Good community, it was too far for family to visit.

Ned

Assisted Living

Family/friend

April 7, 2022

5.0 out of 5 stars
Verified Review

Fairly Easy Transition For My Loved One and Felt Comfortable Moving In

This is a nice place in a nice area. I would highly recommend Heritage at Deer Creek to others for their loved ones. The staff have always been able to get answers to me about my questions or concerns. Concerts, group meetings, games, and more are some of the activities available for the residents to choose from. The community will deliver my loved one's meals to them, if they don't want to eat in the dining room. The community is able to have physical therapy come assist my loved one. Heritage is able to provide housekeeping, laundry service, and the room for the monthly fee. There is a separate fee for internet and cable.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

anonymous

Assisted Living

Toured community

July 9, 2021

5.0 out of 5 stars
Verified Review

Our family was able to do an in person tour before the pandemic so we got to see a lot of what the community had to offer and it was really nice.

anonymous

Assisted Living

Toured community

April 19, 2021

3.0 out of 5 stars
Verified Review

We toured this community and it was very elegant and inviting. The tour was good and the staff was very friendly. The price was on the high end of our scale so unfortunately, it didn't meet our needs at the time.

Denise

Memory Care

Family/friend

August 18, 2020

4.0 out of 5 stars
Verified Review

A Nice Place

The staff is very good. They are very genuine. They got to know the residents and their needs. I met with the Chef, he was very accommodating with allergies and food preferences. The room sizes were of a good size. They have walking paths and outdoor space for the residents to use.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Holly Koch

Memory Care

Family/friend

December 10, 2019

0.5 out of 5 stars

Loved one

My brother in law was there in Enhanced assisted living and all I can say is DON'T but your loved here. The director of nursing was very rude. He would ring because he needed to be changed, they'd come in turn off his necklace that would let them know he needed something and then say they had to get someone to help. Hed sit in his dirty diaper for 20 minutes. If it was almost lunch he'd have to wait till after lunch. They are very short staffed. He ended up with a bedsore!!! This place was a nightmare. I could go on and on how bad it was. Please dont put your loved one here.

Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Sarah Kulas

Memory Care

Family/friend

August 18, 2019

0.5 out of 5 stars

Are you sure?

I would be remiss if I did not warn others about this “assisted care” facility. Be warned it is beautiful, rooms well maintained, eating areas are open, and it is easy to envision the one that you love living there. I get it when your parents or significant other is at that stage where assisted living is the only option all you want is a place that you can trust and is beautiful. However, if you are considering this facility again be warned. Money does not buy good care when the facility mismanaged. Check out this little gem about the facility that you are considering – news. We had great plans for my Dad when he moved in after rehab. It is true that we did not know that he was very close to death. It is true that the clothes my Dad wore on Easter Sunday were still on him and soaked straight through on that following Monday, found by my Mom. It is true that I had no words of comfort for my Mom, except this facility is [language removed] and it is true that after my father had passed this facility was going to charge my Mom for a care bracelet that was only used at their facility, they had apparently forgotten to remove it in their rush to ship out my Dad’s body. Are there good caregivers there? Possibly but the negative outweighs the positive. If you read the above and are still considering this facility as an option, I will pray for you and your loved one so that your experience is not the same.

Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Sarah Kulas

Memory Care

Family/friend

August 18, 2019

0.5 out of 5 stars
Verified Review

Are you sure?

I would be remiss if I did not warn others about this “assisted care” facility. Be warned it is beautiful, rooms well maintained, eating areas are open, and it is easy to envision the one that you love living there. I get it when your parents or significant other is at that stage where assisted living is the only option all you want is a place that you can trust and is beautiful. However, if you are considering this facility again be warned. Money does not buy good care when the facility mismanaged. Check out this little gem about the facility that you are considering – news. We had great plans for my Dad when he moved in after rehab. It is true that we did not know that he was very close to death. It is true that the clothes my Dad wore on Easter Sunday were still on him and soaked straight through on that following Monday, found by my Mom. It is true that I had no words of comfort for my Mom, except this facility is [language removed] and it is true that after my father had passed this facility was going to charge my Mom for a care bracelet that was only used at their facility, they had apparently forgotten to remove it in their rush to ship out my Dad’s body. Are there good caregivers there? Possibly but the negative outweighs the positive. If you read the above and are still considering this facility as an option, I will pray for you and your loved one so that your experience is not the same.

Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Anonymous

Memory Care

Toured community

July 20, 2019

4.0 out of 5 stars

Facility is soon to be remodeling quite a bit to rearrange service areas to larger accommodations. May be disruptive. Staff seems pleasant.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Heritage at Deer Creek

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Heritage at Deer Creek

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Wisconsin’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Wisconsin’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Heritage at Deer Creek

  • Heritage at Deer Creek offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
  • Call (262) 789-6600 to reach a resident at Heritage at Deer Creek.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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