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Heritage Place

325 N Cool Spring St, Fayetteville, NC 28301

For pricing & availability:
(866) 374-4058
9.1
Review score
55 reviews
Add review
9.1
Review score
55 reviews
  • 5 star
    58%
  • 4 star
    22%
  • 3 star
    11%
  • 2 star
    2%
  • 1 star
    7%
See all reviews
8.4
Review score
1704 reviews
32 facilities
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Heritage Place
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Heritage Place
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Anonymous

Child of resident/client

5.0 out of 5 stars

Unbridled Living of Fayetteville

My father is healthy and thriving at Unbridled Living. I appreciate the dedication and care they have for his wellbeing. Yes, we would recommend this community to other families.

Read all reviews

Heritage Place

About the facility

Around here, we say that Heritage Place is Full of Life. It’s true. Keeping our Resident engaged, socially, physically and spiritually makes all the difference. It’s why the people who live and who work here seem to have a special SPARK every day. Programming and events range from lectures and classes to fitness and health training to Happy Hours and special celebrations. Our restaurant is also very much the centerpiece for the companionship and connection that comes from dining together in beautiful surroundings.

Senior living options offered

  • Assisted Living
  • Independent Living

Heritage Place

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $3,895/mo
  • Unlocked
    1 BedroomStarting at $4,195/mo

Independent Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $2,495/mo
  • Unlocked
    1 BedroomStarting at $2,695/mo
  • Unlocked
    2 BedroomsStarting at $3,495/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Heritage Place
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Compare

Heritage PlaceHeritage Place

325 N Cool Spring St,
Fayetteville, NC 28301

The Carolina InnThe Carolina Inn

400 Forsythe St,
Fayetteville, NC 28303

Wickshire Creeks Crossing community exteriorWickshire Creeks Crossing

8398 Fayetteville Road,
Raeford, NC 28376

Hope Mills Retirement CenterHope Mills Retirement Center

4217 Elk Rd,
Hope Mills, NC 28348

9.1 out of 10
Review Score55 reviews
9 out of 10
Review Score17 reviews
8.1 out of 10
Review Score34 reviews
8 out of 10
Review Score1 review

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

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Share With Family

Share With Family

Share With Family

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View map

View map

View map

Download brochure

Download brochure

Download brochure

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Call Now

Call Now

Call Now

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Amenities

at Heritage Place

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Room Service
  • Guest Meals
  • Restaurant Style Dining
  • Gluten-free

Room Amenities

  • Private patio, deck, or balcony
  • Handicap Accessible
  • Kitchenette
  • Cable or Satellite TV
  • Ground Floor Units
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outdoor Common Areas
  • Beauty Salon
  • TV Lounge
  • Meeting Room

Recreational areas

  • Game Room
  • Fitness Center
  • Movie or Theater Room
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • Korean
  • Spanish
  • German
  • English

Activities

  • Stretching Classes
  • Community Service Programs
  • Trivia Games
  • Art Classes

Reviews

for Heritage Place

9.1 out of 10
Review Score55 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.5
Friendliness
4.6
Care Services
4.0
Staff
4.1
Meals & Dining
3.9
Activities
3.8
Value for Cost
4.0

A Place for Mom has scored Heritage Place with 9.1 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Heritage Place has 55 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 55 reviews

Last Updated: 10/14/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Lisa M

Assisted Living

Family/friend

October 14, 2026

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
4.0

Sadly understaffed

Unread notes from doctor caused incorrect administration of insulin!!! Repeatedly turnover of staff, so no consistency. Good people quit and the management is invisible! Laundry piled up. Uncle left in wet undergarments causing constant UTI’s. Absolutely no excuse for the medical mishaps either administration of his meds. He’s not been able to stay a full month without going back to the hospital.

Anonymous

Independent Living

Family/friend

September 21, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Unbridled Living of Fayetteville

My father is healthy and thriving at Unbridled Living. I appreciate the dedication and care they have for his wellbeing. Yes, we would recommend this community to other families.

Anonymous

Independent Living

Resident/client

August 7, 2026

5.0 out of 5 stars
Verified Review

Review for Unbridled Living of Fayetteville

I am happy with everything here. The room size is just right for a single person. I would recommend the community to others who are searching for one.

Anonymous

Independent Living

Family/friend

July 9, 2026

5.0 out of 5 stars
Verified Review

Our family's experience

It's been great so far. People are very helpful and very friendly. Staff is very responsive and helpful in helping her learn her way around, activities available, maintenance issues, etc. food is great and the facility is very clean. Her 1 bedroom apartment is not huge but it is enough. She uses a walker and has room to maneuver except in the bathroom. The kitchen and bath are small but adequate for what she needs at this point. I feel much better knowing she does not have to cook or clean or change her own sheets. The residents are also very friendly and welcoming to her as a new person. Best of all she likes it there.

Lisa M

Assisted Living

Family/friend

May 22, 2026

3.0 out of 5 stars
Verified Review

Needs more staff and medical assistance.

They are understaffed. My Uncle seems to enjoy the food. The room is a comfortable size. Needs more cleaning than offered. Find laundry is always stacked up dirty.

Anonymous

Independent Living

Family/friend

May 4, 2026

5.0 out of 5 stars
Verified Review

New Resident experience

All the staff are very friendly, it seems very clean, the meals are served restaurant style, (very nice). My brother is in a studio, it is a bit small...I did see a 1 bedroom that looked quite large.

Ella W

Independent Living

Family/friend

April 17, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our family's experience

[Name Removed] has a wonderful staff that treats her like family. They are friendly & informative if anything arises that family needs to know. Unbridled is very clean facility & I would recommend them.

Anonymous

Independent Living

Family/friend

April 13, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and Welcoming Environment

The front desk is always friendly and helpful. The residents all seem very happy and engaged with each other. When the host family events, they are fun too.

Anonymous

Assisted Living

Family/friend

February 5, 2026

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
5.0
Value for Cost
1.0
Care Services
3.0
Activities
1.0
Staff
5.0
Meals & Dining
1.0

Improvements needed

Ways to improve: 1. Have better menu options 2. Have different activities for them to do 3. Stop charging for everything (. ie Cleaning Carpet, to-go meals)

Ella W

Independent Living

Family/friend

October 8, 2025

5.0 out of 5 stars
Verified Review

Review for Heritage Place

Heritage place is a great place for Mom. The rooms are clean, the hallways are roomy and wide, the staff are friendly and accommodating. The food needs to have more variety, but it is nutritious.

Justin D

Independent Living

Family/friend

September 19, 2025

5.0 out of 5 stars
Verified Review

A great place with great people

So far so good. He likes the food, they have a great activity roster. I'd say dad is thriving. I would recommend this community to others.

Anonymous

Assisted Living

Family/friend

June 5, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Highly recommended

Great and friendly staff, exceptionally clean, administrative personnel are very professional and client friendly, a wonderful place to live when you can no longer live alone.

DW.

Assisted Living

Family/friend

June 2, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
2.0
Meals & Dining
4.0

Living with dementia

I can only speak to the assisted living side. It's great if the resident is still with it cognitively. They are not trained or equipped to deal with severe dementia.

Anonymous

Independent Living

Family/friend

May 30, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
1.0
Meals & Dining
4.0

I would not recommend

The contract is written by lawyers and it doesn't have what is best for their loved ones one. Don't give any money or sign it if they are unsure about a full commitment to that facility. If they are able never let the facility rush you into a giving money and/or signing the agreement until your love ones meet the county regulations and ready to move in.

JT

Assisted Living

Family/friend

May 1, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Found a great place to care for my dad

The administrative staff, working with [name removed] to get my dad into the facility was a great process. She was very helpful. We've been very happy with the staff; however, they just lost their lead nurse who was excellent. The building he is in is great, very quiet, peaceful which he enjoys.

Anonymous

Assisted Living

Family/friend

April 9, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

My family's experience at Heritage Place, overall is pretty good just a few things that they could improve

My mother really likes her friends that's she made. 1. They could improve on the meals, because whatever they have for lunch they also have for dinner. 2. Keep the transportation van working, it's always broken. 3. The rent was raised without proper notice ( at least 30 days), not knowing what people's needs were. 4. Most of the staff are really nice.

Maria B

Independent Living

Resident/client

December 14, 2024

5.0 out of 5 stars
Verified Review

Very thorough and friendly

That the patient gets a relationship with the staff and they feel like family would be treated Very professional, Good references all around

Reba D

Independent Living

Resident/client

December 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Totally am Happy

I am happy and it could not be any better unless it was a little less costly for the residents !! Everything else is super great!! The staff is super nice and friendly and accommodating !! One thing that would make it better is more bingo !! Otherwise it’s super !! Never been happier since I’ve been on my own !!

Lennard W

Assisted Living

Family/friend

August 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Professional stall, pleasant and caring people.

Heritage Place is a clean, well staffed and managed assisted living facility that has professional and caring people taking care of our loved one. Activities, in-house haircuts, and good meals make for an enjoyable environment. Charges are reasonable, and billing is handled very simply.

Anonymous

Assisted Living

Family/friend

June 27, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Heritage Place review

I would NOT recommend Heritage Place to anyone again. Up to about 2 months ago I sang their praises. Since then I have tried turning things into anyone who will listen! They do not do what they say as far as making calls and checking on the residents. Simply.... they are lazy and hire crappy, lazy, ignorant staff. The management does not own any part of what happens at the facility. Blame game of it wasn't me.... terrible leadership so I guess it makes sense the staff follows right? Lead from the top?!!

Heritage Place

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Heritage Place

Tips for evaluating your community options.

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the North Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about North Carolina regulations for Assisted Living.

Frequently Asked Questions about Heritage Place

  • Call (910) 323-4925 to reach a resident at Heritage Place.

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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