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Holiday Emerald Pond

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205 Emerald Pond Lane, Durham, NC 27705

For pricing & availability:
(866) 374-4058
8.8
Review score
80 reviews
Add review
8.8
Review score
80 reviews
5 star
40%
4 star
34%
3 star
11%
2 star
6%
1 star
9%
See all reviews
9.0
Review score
9243 reviews
133 facilities
Holiday Emerald Pond
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Holiday Emerald Pond
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Stacy
-
Child of resident/client
5.0
Solista Durham Review
Everything is a 5 except for activities. There has been no activity director and no activities for most of the year. For someone like my mother, that ruins the place because she says she just sits alone in her room all day. She has bad eyesight and can't drive so onsite activities is a

About the facility
Holiday Emerald Pond

Escape the bustle of the city, and retreat to the tranquility of Holiday Emerald Pond — a Holiday Retirement community offering diverse living options, chef-inspired meals, and exceptional independent living services in Durham, North Carolina.

This craftsman-style community is located on a 150-acre nature preserve, which is filled with quiet ponds and weaving hiking trails. So whether you like to stay active and explore or simply prefer to soak in the sunshine with your favorite four-legged friend, this community is perfect for you!

Great Place to Work Institute has honored Holiday Emerald Pond with certification as a Great Place to Work® for their 2022-2023 awards.

Community Services and Amenities

Professional and compassionate associates provide regular housekeeping, linen, maintenance, and scheduled transportation services. Three delicious and nutritious meals are prepared every day and are served in the elegant dining hall. Multiple menu options are available to accommodate various preferences and dietary needs.

Rest easy at night knowing that trained associates are available on-site 24 hours a day, seven days a week to provide emergency response services. Customizable personal and health care services are available through a third party provider for an additional fee.

Staff puts together a robust calendar of recreational, educational, and social activities for...

Read more

Senior living options offered

Independent Living

Pricing
for Holiday Emerald Pond

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Independent Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Holiday Emerald Pond
Holiday Emerald Pond

205 Emerald Pond Lane, Durham, NC 27705

Bartlett Reserve Indoor Common Area
Bartlett Reserve

300 Meredith Dr, Durham, NC 27713

Holiday Durham Regent
Holiday Durham Regent

3007 Pickett Road, Durham, NC 27705

Atria Southpoint Walk community exterior
Atria Southpoint Walk

5705 Fayetteville Road, Durham, NC 27713

8.8
Review score
80 reviews
8.8
Review score
80 reviews
5 star
40%
4 star
34%
3 star
11%
2 star
6%
1 star
9%
9.6
Review score
93 reviews
9.6
Review score
93 reviews
5 star
88%
4 star
10%
3 star
2%
2 star
0%
1 star
0%
9.3
Review score
73 reviews
9.3
Review score
73 reviews
5 star
48%
4 star
37%
3 star
8%
2 star
4%
1 star
3%
9.2
Review score
46 reviews
9.2
Review score
46 reviews
5 star
76%
4 star
20%
3 star
0%
2 star
4%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

1

Independent Living

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at Holiday Emerald Pond

Healthcare Services

  • Staffing & Ancillary Services

Meals & Dining

  • Guest Meals
  • Meals Provided
  • Restaurant Style Dining

Room Amenities

  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Kitchenette
  • Ground Floor Units
  • Air Conditioned
  • Bath Tubs
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Covered Parking
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Computer or Media Center
  • Indoor Common Areas
  • Library
  • Beauty Salon
  • Meeting Room
  • Outside Patio
  • Outdoor Common Areas
  • TV Lounge
  • Barber Shop
  • Central Fireplace

Recreational areas

  • Fitness Center
  • Game Room
  • Billiards Lounge

Services

  • Housekeeping
  • Beautician

Languages spoken

  • English
  • American Sign Language

Activities

  • BBQs or Picnics
  • Activities On-site
  • Holiday Parties
  • Activities Off-site
  • Yoga / Chair Yoga
  • Trivia Games
  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Stretching Classes
  • Educational Speakers / Life Long Learning
  • Wii Bowling
  • Day Trips and Outings
  • Live Musical Performances
  • Community Service Programs
  • Birthday Parties
  • Karaoke

Reviews

for Holiday Emerald Pond

8.8Review score80 reviews
8.8
Review score
80 reviews
5 star
40%
4 star
34%
3 star
11%
2 star
6%
1 star
9%
Holiday by Atria
9
Review score9240 reviews133 communities
Write a review
A Place for Mom has scored Holiday Emerald Pond with 8.8 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Holiday Emerald Pond has 80 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.9
Friendliness
4.1
Care Services
3.7
Staff
4.4
Meals & Dining
3.9
Activities
3.7
Value for Cost
3.8
A Place for Mom has scored Holiday Emerald Pond with 8.8 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Holiday Emerald Pond has 80 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Holiday by Atria
9
Review score9240 reviews133 communities
Logo for Holiday by Atria
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 80 reviews
Stacy - Family/friend
Independent Living
September 20, 2024
5.0
Verified Review
Solista Durham Review
Everything is a 5 except for activities. There has been no activity director and no activities for most of the year. For someone like my mother, that ruins the place because she says she just sits alone in her room all day. She has bad eyesight and can't drive so onsite activities is a critical component of her well being. The staff are great. Very patient and understanding with my mom who really struggled having to leave the independence of her own apartment.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
Leann N - Family/friend
Independent Living
September 11, 2024
3.0
Management change: reserving judgment
1 week after mom moved in the activity director resigned It has been months and I know of no replacement. Then the place was bought out and Mom says all the housekeepers quit. I informed management about 3 months ago that a blind needed to be replaced ( defective upon move in) and no replacement yet. The landscaping is overgrown by vines and dead shrubs are not replaced. The apartment is lovely. Mom likes the food a lot and seems to be making friends.
Cleanliness
4
Friendliness
5
Staff
4
Meals & Dining
4
Activities
1
Value for Cost
3
M. Patk - Family/friend
Independent Living
August 29, 2024
3.0
Overall but was hoping for more organized activities
As above - would be nice for bingo to be in bigger room-. Facility needs an additional elevator. Better ways to announce events, etc. Needs an activities director. More meal variety. More games. Back up genre for power loss. Emergency procedure drill needed.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
3
Activities
1
Value for Cost
4
Anonymous - Family/friend
Independent Living
June 18, 2024
4.0
Verified Review
Happy with our choice
[name removed] and the entire staff at Emerald Pond genuinely care about the residents. I would recommend this place to anyone looking for a community for their parents. My Mom likes it there.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Independent Living
June 12, 2024
4.0
Verified Review
Things to know before moving in
They did a major overhaul/ remodel about 7 months in , it took 3 months to complete which was a big inconvenience and confusing for mom at times with so much construction. Overall the project is an outstanding improvement of the facility. Would give a 5 but the yearly increase caught me off guard additional $200 .The food is a hit and miss most days..
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Debbie - Family/friend
Independent Living
April 29, 2024
4.0
Verified Review
Friendly Community with some improvement needed. Would recommend for less active individuals.
The staff did not always clean apartment on a weekly basis as was advertised. [name removed] was great. The food was just okay. Lots of starches. They are very limited when it comes to activities, which was very disappointing. The cost too high for level of amenities. We have since moved [name removed] to a different facility which offers lots of different activities.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
Ken G - Resident/client
Independent Living
April 10, 2024
1.0
Check other places. Buyer be Ware
This company markets to a specific demographic. Statistically around 30% of that population is diabetic. Unfortunately, their menu is heavily weighted towards pasta and other starchy, simple carbohydrates. Due to excessive self-interest corporate policies and an Executive Director who aggressively punctuates the corporate disregard for customer service. Look at the NC Dept. of Health & Human Services. Understand that this company clings to the Independent Living designation because it frees them from almost all governmental oversight.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Holiday Emerald Pond
April 22, 2024
Ken, thank you for reaching out. I have shared your concerns with the Senior Vice President, and he would be happy to discuss your concerns further. Please email me at CustomerService@AtriaSeniorLiving.com if you would like to be put in touch with him.
Anonymous - Family/friend
Independent Living
January 25, 2024
4.0
Verified Review
Review for Holiday Emerald Pond
I would say be realistic about what your family member needs. This is a good community for someone who likes to be involved with others and make friends. It won't fix isolation issues (we found out the hard way). We chose this community over others because it was smaller and more homey feeling than some of the larger places but also big enough to have the community activities for residents and the staff is very friendly. Every time we have come to visit we see the staff speaking with residents.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
Stacy - Family/friend
Independent Living
October 13, 2023
5.0
Verified Review
Review for Holiday Emerald Pond
The woman from your agency highly recommended it for our price point. The staff are angels. My mom isn't easy and really needs a lot of care. They've done amazing with her over the past few months.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
August 17, 2023
3.0
Verified Review
our families experience
We have been going through several adjustments to the move. Overall meeting all expectations and more. Mom has very few complaints: Lots of active remodeling of the interior facility causing inconvenience of services. The meals are lacking in taste and flavor. With the completion of remodeling and fully staffing a 9-10 is achievable.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Independent Living
July 12, 2023
5.0
Verified Review
Great place, but needs better food
My loved one is a resident at Holiday Emerald Pond. I love everything about the facility, although I wish the personal Aides weren't an extra cost and that the food was better. Most of the food that is served is tough and they serve a lot of pork, which can't be good for any older person's diet. The cleanliness and friendliness are great. The value for the cost is pretty good.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
2
Activities
5
Value for Cost
3
Debbie - Family/friend
Independent Living
June 26, 2023
5.0
Verified Review
Peace of Mind
Things are going very well for my loved one and family. This is a great place for independent living. My loved one has made friends here. I would highly recommend the community to others. There are three meals a day served and snacks available as well. There are a lot of activities available for the residents to participate in, and my loved one is enjoying their time here.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Holiday Emerald Pond
June 29, 2023
Thank you for sharing your kind compliment of Holiday Emerald Pond. We value your feedback, and it is our pleasure to serve our residents and their families.
BW - Family/friend
Independent Living
April 12, 2023
5.0
Verified Review
Wonderful Community
The staff at Holiday Emerald Pond are fabulous - truly engaged in what they do, and kind. Food is excellent. Sweet members of the community. Pretty location.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Holiday Emerald Pond
July 11, 2023
We are thrilled to have you as part of the Holiday by Atria family! Thank you for sharing your kind words with us. It means the world to us and to our team!
anonymous - Family/friend
Independent Living
February 23, 2023
5.0
Verified Review
Family-Like Environment
Holiday Emerald Pond is a very good family-like environment.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anne - Family/friend
Independent Living
November 2, 2022
5.0
Verified Review
Comfortable and Affordable Community
Everyone has been great. So far, my loved one seems to like the food, and is invloved with the activites. It's pretty good value for the money. We picked this community because, of the location and cost. It was the most affordable out of other place. We liked the size of the apartment, and the value for the money was the top reason we chose this community. The General Manager, has been really good and quite responsive. The new maintenance guy is really nice. Getting things repaired in a timely manner could improve.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
anonymous - Family/friend
Independent Living
June 2, 2022
3.5
Verified Review
Cleanliness
4
Friendliness
4.5
Staff
4.5
Meals & Dining
4
Activities
4
Value for Cost
3.5
anonymous - Family/friend
Independent Living
March 25, 2022
4.0
Verified Review
Helpful and friendly staff
We love the area this community is in, as well as the pond. It is really a great place and the price is reasonable. The staff and residents there are very friendly. Any issues our loved one has no matter what the staff are they to help out. Super attentive and accommodating. We like all the activities they have going on, especially the music they put on for the residents. It gets them out and dancing with one another. It is also a pet friendly community. We would recommend Emerald Pond to other families.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Independent Living
March 7, 2022
4.0
Verified Review
A Good Value, Peace of Mind
I would recommend you check out Emerald Pond to see if it would be a good fit for your loved one. The people are nice, the community is affordable, and a good value for the money. There is not a big selection of food available for the residents. The taste is also bland for some. There are quite a few activities for the residents to participate in. There is even a happy hour.
Cleanliness
4
Friendliness
4
Staff
4
Meals & Dining
3
Activities
3.5
Value for Cost
4
Marie R - Family/friend
Independent Living
February 9, 2022
4.0
Verified Review
Affordable and nice
For the value and for what we get for the cost it was worth it to us. My loved one has a good value for the cost that he is paying. The staff have all been really helpful and nice. Anytime I have a question they always get back to me.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Maria Z - Family/friend
Independent Living
August 27, 2021
5.0
Verified Review
Holistically an excellent place to live and be happy with a fulfilling life.
It's a great sense of comfort to our family that our loved one is in great hands. He's so well taken care of, and that makes us very happy. The staff are amazing. They love what they do, and you can really tell. Our loved one loves the food, maybe too much! It's very well balanced and has a great variety.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 80 reviews

Neighborhoods
around Holiday Emerald Pond

See what the neighborhood has to offer and what’s nearby:
Holiday Emerald Pond in google map

Frequently Asked Questions
about Holiday Emerald Pond

Holiday Emerald Pond offers 2 Bedrooms, Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Holiday Emerald Pond 8.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (919) 629-0373 to reach a resident at Holiday Emerald Pond.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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