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11889 Skyline Boulevard, Oakland, CA 94619
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Darlene S
-
Spouse or partner of resident/client
5.0
The KINDNESS OF OTHERs …
Dear [name removed]
I highly recommend Ivy Park Oakland Hills
The staff are kind, compassionate and competent . They become a family..
Very positive experience in
making a very difficult decision.
About the facility Ivy Park at Oakland Hills
Ivy Park at Oakland Hills is a vibrant senior living community nestled in a the picturesque region of the eastern part of Oakland, California. Situated near Interstate 580, Ivy Park is just minutes from Highland Hospital, charming commercial districts, gourmet restaurants and boutique shops . Whether you’re exploring the city’s farmers’ markets, hopping on the community bus for a scenic drive through the towering redwood trees, or enjoying a delightful meal with friends at Vine at Ivy Restaurant, at Ivy Park at Oakland Hills, every day brings a fresh and fulfilling experience. At Ivy Park our seniors are empowered to maximize their independence and personal growth. We partner with our residents to provide customized care and support. In doing so, we find new ways to bring joy, wellness, and ease to the lives of our residents and their families. No matter what age, no matter what season, our focus is on the whole person. Delicious food, great conversation with friends, and a warm environment is what you can expect while dining at our restaurant, Vine at Ivy. Our culinary team makes food that is simple, seasonal and delicious, made with whole ingredients and cooked just for you. Our menus change...
Read more
Senior living options offered
Assisted Living
Memory Care
Pricing for Ivy Park at Oakland Hills
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
Memory Care
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Ivy Park at Oakland Hills
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Ivy Park at Oakland Hills
11889 Skyline Boulevard, Oakland, CA 94619
Lake Park Senior Living
1850 Alice St, Oakland, CA 94612
Mercy Retirement and Care Center
3431 Foothill Blvd, Oakland, CA 94601
Elder Ashram
3121 Fruitvale Ave, Oakland, CA 94602
6.9
Review score
24 reviews
6.9
Review score
24 reviews
5 star
58%
4 star
17%
3 star
17%
2 star
0%
1 star
8%
8.7
Review score
13 reviews
8.7
Review score
13 reviews
5 star
54%
4 star
23%
3 star
15%
2 star
0%
1 star
8%
8.5
Review score
13 reviews
8.5
Review score
13 reviews
5 star
54%
4 star
31%
3 star
15%
2 star
0%
1 star
0%
8.0
Review score
8 reviews
8.0
Review score
8 reviews
5 star
37%
4 star
25%
3 star
0%
2 star
25%
1 star
13%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Ivy Park at Oakland Hills
Healthcare Services
- Medication Management
- Diabetic Care
- Memory Care
- Staffing & Ancillary Services
- Incontinence Care
- Non-Ambulatory Care
Meals & Dining
- International Cuisine
- Room Service
- Low / No Sodium
- Anytime Dining
- No Sugar
- Guest Meals
- Restaurant Style Dining
- Pureed Meals
- Vegan
- Vegetarian
- Meals Provided
- Special Dining Programs
- Professional Chef
Room Amenities
- Wheelchair Accessible Showers
- Air Conditioned
- Wi-Fi/high-speed internet
- Respite or Short Term Stays Offered
- Handicap Accessible
- Kitchenette
- Ground Floor Units
- Bath Tubs
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Transportation at Cost
- Property Convenient to Public Transit
- Resident Parking Available
- Complimentary Transportation
- Uncovered Parking
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Indoor Atrium
- Main Street Shops
- Meeting Room
- Indoor Common Areas
- Barber Shop
- Library
- Central Fireplace
- TV Lounge
- Beauty Salon
- Outdoor Common Areas
- Computer or Media Center
- Outside Patio
Recreational areas
- Game Room
- Arts and Crafts Center
- Movie or Theater Room
- Piano or Organ
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- Italian
- French
- Spanish
- Filipino
- English
Activities
- Brain fitness / Dakim
- Art Classes
- Resident Band or Musicians
- Holiday Parties
- Devotional Activities On-Site
- Community Service Organizations
- Current Events Club
- Walking Club
- Other Religious Services
- Happy Hour
- Wine Tasting
- Choir / Singing Club
- Men's Club
- Gardening Club
- Educational Speakers / Life Long Learning
- BBQs or Picnics
- Dances
- Mormon/LDS Services
- Karaoke
- Catholic Services
- Protestant Services
- Devotional Activities Offsite
- Reminiscence Programs
- Stretching Classes
- Christian Services
- Jewish Services
- Day Trips and Outings
- Live Musical Performances
- Tai Chi
- Wii Bowling
- Visiting Chaplain or Priest
- Quilting or Sewing Club
- Birthday Parties
- Intergenerational Programs
- Forever Fit
- Trivia Games
- Live Dance or Theater Performances
- Activities On-site
- Pet-focused Programs
- Visiting Rabbi
- Activities Off-site
- Cooking Classes
- Community Service Programs
- Yoga / Chair Yoga
- Sensory-based Programs
Reviews
for Ivy Park at Oakland Hills
Write a review
A Place for Mom has scored Ivy Park at Oakland Hills with 6.9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Ivy Park at Oakland Hills has 24 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.2
Care Services
4.0
Staff
3.4
Meals & Dining
2.7
Activities
3.9
Value for Cost
4.0
A Place for Mom has scored Ivy Park at Oakland Hills with 6.9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Ivy Park at Oakland Hills has 24 reviews with an average "overall experience" of 4.1 out of 5.
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Verified Review
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1-20 of 24 reviews
Elizabeth S
Assisted Living
September 11, 2024
Horrible experience
This facility never should have accepted my mom. She was too acute with too high needs and her life was at risk being at this facility. She had a terrible stroke and could not feed herself, move, in diaper. I would come see her and realize nobody had changed her / moved her in 24 hours, food was left for her but never fed to her, and I overhead an aid saying crude comments to her when I arrived one day. I don’t trust them. I had to move my mom immediately to a skilled nursing facility and Ivy park oakland hills didn’t give me all her meds which we took a week to discover. After I realized she was given meds incorrectly (ie- crushed when should not be). I moved my mom immediately when I realized what was happening. I would never ever recommend this place. After I verbalized my feelings I had an Ivy Park employee agree with me - saying I was not wrong about my observations and if it were their mom they also would move her also. Then they wanted to charge us for the full month.
Response from Ivy Park at Oakland Hills
September 23, 2024
Dear Elizabeth,
We value your feedback and regret that your mom’s residency at our community did not work out. As you know, I joined the team shortly after your mom moved out and have worked diligently to identify and correct any service concerns that have been discovered. I appreciated the opportunity to work with you and your family in July to review your concerns and provide you with the refund owed. Thank you for sharing your comments.
Sincerely,
Yolanda Harrell
Executive Director
Darlene S - Family/friend
Assisted Living
September 5, 2024
The KINDNESS OF OTHERs …
Dear [name removed]
I highly recommend Ivy Park Oakland Hills
The staff are kind, compassionate and competent . They become a family..
Very positive experience in
making a very difficult decision.
Response from Ivy Park at Oakland Hills
September 17, 2024
Hi Darlene S, thank you so much for leaving us this wonderful review! It is our pleasure to care for you and we are so happy you decided that Ivy Park at Oakland Hills was the best option.
Anonymous - Family/friend
Assisted Living
May 9, 2024
Ivy Park at Oakland Hills review
Our loved one moved there in [date removed] when it was Sunrise. Ivy Park took over last July and Dad passed away last month. He'd been on hospice for a year so didn't leave his room so I can't speak to activities or meals. The apartments and spaces are very nice - clean and updated recently. Staff in person are wonderful but with a constant turnover of leadership (before and after the transition) there were some issues around billing and health assessment that no one was managing. So that resulted in constant frustration when I would reach out with questions and no one would respond. For months on end.
Response from Ivy Park at Oakland Hills
May 17, 2024
Hi there, thank you for taking the time to leave a review for us at Ivy Park at Oakland Hills. We're so pleased that you were satisfied with our community and team members and we appreciate your feedback regarding the billing, assessments, and communication.
Anonymous - Family/friend
Assisted Living
June 28, 2023
Anticipating improvement!
Everyone is nice but communication and follow through has been an issue. They are clearly understaffed and not well managed. sunrise is changing management next week - July 1 - to the Oakmont group so hoping these things may change. The facility is nice and clean but often things don't happen when they are supposed to (laundry, showers, etc) and I've stepped in to alert staff to the missed / delayed service but with no systemic changes.
If it was someone who could advocate for themselves and didn't have much need for extra support, I would give them maybe a 3 or 4 rating. With my loved one I have to advocate for them so constantly have to be involved and try to sort out what is accurate info (I live 5 minutes away) so I'd say a 2-3 overall. He is mostly safe and comfortable, but current response times to the buzzer are often 1-2 hours. Hoping for a change with new management.
Patricia - Family/friend
Assisted Living
January 27, 2023
A wonderful place
My loved one was a resident here. It was a wonderful place for her, very clean, staff was very friendly.
Response from Ivy Park at Oakland Hills
January 31, 2023
Hi Patricia, Thank you for the wonderful things you said about Sunrise of Oakland Hills and the dedicated care givers and team members. Our residents are part of the Sunrise family and we take enormous pride in having the privilege to take care of them.
Pirie H - Toured community
Assisted Living
March 7, 2022
My tour review
This was my first choice for a community but did not have the staff to offer the level of care that my loved one needed.
anonymous - Family/friend
Assisted Living
February 28, 2022
My review of Sunrise Oakland Hills
This community is an option however, there may be better options for your loved one to pick from. They do not have many activities due to covid at this time. However, I have seen some music and art activities for the residents to do. The food is very slow in coming to the residents and often times it is cold by the time that it makes it to my loved one.
Anonymous - Family/friend
Memory Care
June 15, 2021
It's a Nice place to Put Someone Who can't Take Care of Themselves
I would tell others it is a nice place. The staff seems to be very caring towards the residents.
Anonymous - Family/friend
Memory Care
November 9, 2020
Caring staff through trying times
We chose Sunrise of Oakland Hills because we needed a place that would offer more care that she needed and they were able to offer that as well as offer up to hospice care so you do not have to move your loved one around based on care needed. It was also a very nice facility and we liked all of the staff members. The best part about the community was the caregivers, they were wonderful and we appreciated all of their care and they really got to know her and grow a relationship with her. I would recommend.
Anonymous - Toured community
Memory Care
December 31, 2018
Location not convenient......but the facilities are excellent and staffing program is excellent.
Anonymous - Family/friend
Memory Care
April 28, 2017
A good experience!
My loved one had a good experience at Sunrise at Oakland Hills. For the most part, the staff did a great job while he was there and they took good care of him. He decided to move out because it was just not where he wanted to be, but he did not have a bad experience at Sunrise.
Anonymous - Family/friend
Memory Care
January 5, 2017
The task of choosing an assisted living facility for one’s parent is an awesome responsibility and can be very traumatic. Therefore, I find it imperative that I write a review of Sunrise Oakland Hills so you know it is one of the best elder care places in the East Bay.
The staff of Sunrise Oakland Hills is amazing. From the very beginning Cheryl, the Director of Sales, made us feel welcome and was so friendly to our family. Most notable is that she maintains her relationship with the families during their whole stay, not just until you “sign up”. The leadership team is always available to me and communicates regularly, especially Justyne the nurse, Graciella the Assisted Living Coordinator and my dad’s primary Care Manager Marcella. It is a well-organized place with protocol in place for every situation.
Their staff training is outstanding, including for their volunteers. Respect for their residents is primary, but additionally every staff member is full of love, patience, kindness, thoughtfulness, compassion and enthusiasm.
The affection they all show to my 101 year old dad warms my heart and makes me feel confident that he’s in the perfect place, even though he’s far away from me. I may only be able to visit once a month, but in between I know that he’s being well taken care of and treated with the upmost respect. I am so appreciative of everything the care managers do for him: repeating themselves until he hears and understands, spending time sitting with him
and letting him tell stories of his past (his greatest pleasure, long before his dementia began), encouraging him to be as independent as possible by doing as much for himself as reasonable, knowing what he prefers to eat and never hurrying him when he takes a long time to finish, checking on him often to be sure he hasn’t fallen, making sure he is shaven, clean and well dressed, etc etc etc.
Knowing my dad is safe and that his twilight years are the best they can be means the world to me. I feel like he is respected for the awesome man he is, even though his true “self” is now somewhat hidden. It seems like the Sunrise staff recognizes what an amazing man he is, full of integrity, intelligence, tolerance, open-mindedness, humor and love. I highly recommend you consider Sunrise Oakland Hills when it is time for you to make this heart-wrenching decision.
Anonymous - Toured community
Memory Care
December 12, 2016
Had a wonderful tour, and had planned to bring my parents in for a "trial run" for a permanent stay. However, at some point the sales associate who gave me the tour disappeared, and was replaced by a terrible woman who was rude, dismissive and said they didn't do respite care after all. I am so disappointed, as this place seemed like a slam-dunk for my parents.
Response from Ivy Park at Oakland Hills
December 29, 2016
We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email information (at) sunriseseniorliving (dot) com with your contact information so that we can reach out to you. Thank you, The Sunrise Team
Anonymous - Toured community
Memory Care
October 5, 2016
Knowledgeable Staff !!
The meals that they where serving during our tour looked delightful and the residents seemed happy. The community was kept clean and had many beautiful features.I have no complaints about our tour and would defiantly recommend this place to any family or relatives.
Anonymous - Family/friend
Memory Care
January 15, 2016
love the home feeling
I like the overall home feeling you get when going to the facility. The staff is also friendly. I like how the staff is with your loved one, they seem to really care about them.
Anonymous - Family/friend
Memory Care
August 26, 2015
cant say enough good
We are very pleased with how they are taking care of my father-in-law at Sunrise at Oakland Hills. We aren't able to visit to often due to where we live but we we do visit we walk in and staff knows us immediately. They assign certain staff members to the residents. So you know who is working with them. This facility is run extremely well. It was a hard transition for my father-in-law but he has adapted so well. He is very happy there and the views are incredible at this facility. What is beautiful about this facility is the homeyness of it. The architectural design is so cozy and it is appointed so beautifully. The only thing is the layout of plugs in the room, there is only one plug in the center of the wall. Also the bathroom doors can clash with the room door. But these are such very minor things. Overall I just cant say enough good things about this facility!
Anonymous - Toured community
Memory Care
July 27, 2015
Fantastic residence, residents appear to be well cared for..the property is well maintained and the stall to resident ratio seems to be very good. My tour was extensive, Dana was informative and answered all my questions before I ask them. Many activities, good food and an animal friendly community. Memory care unit was clean, comfortable and no one left alone. Staff managed to keep residents engaged.
This community has the priciest move in fee of my recent community tours. The apartments seem a little larger and some have fantastic views. May be priced out of range I'm working with. It has not been ruled out yet.
Anonymous - Family/friend
Memory Care
June 2, 2014
Great care, a beautiful retreat
My mother's nurse and care needs became too great for her at home, and when she was discharged from a local skilled nursing facility we decided to find someplace that had a good, high level of nursing staff and hands-on care while also offering a retreat-like environment for her, so that she could enjoy entering a new comfortable lifestyle gently as she recovered. The care team there is superb - the staff is knowledgeable , reliable and compassionate. The place itself is gorgeous. Bravo!
Milt - Toured community
Memory Care
May 25, 2014
Beautiful and serene
The interior was very clean, and we were greeted in a friendly manner. They also offer a fairly wide range of activities, though it was slightly expensive.
I was most impressed by the garden and surrounding outside areas. It is beautiful, and the atmosphere had an air of serenity. It was peaceful and quiet.
Overall, this seems like a nice place to live. I would suggest visiting and making the decision for yourself.
Sandra D. - Family/friend
Memory Care
September 27, 2013
I am very impressed with Sunrise at O...
I am very impressed with Sunrise at Oakland Hills and their staff. The environment is welcoming, calming and well maintained. The entire staff is dedicated to the residents, their needs and the family's needs. From the first visit, I felt very comfortable, supported and assured that my Mother would be well cared for. Their sense of urgency around my needs, their support during the move-in and assimilation period have been incredible.
I am so happy we found Sunrise at Oakland Hills. Our experience has surpassed Mom's previous care she received at a competitor. I highly recommend this facility if you are seeking a location that is well staffed with professional, experienced, competent staff who love their residents and it shows when you enter the community.
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Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the California regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about California regulations for Assisted Living.
Frequently Asked Questions about Ivy Park at Oakland Hills
Ivy Park at Oakland Hills offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Ivy Park at Oakland Hills 6.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (510) 531-7190 to reach a resident at Ivy Park at Oakland Hills.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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