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6551 Knight Arnold Rd, Memphis, TN 38115
31 reviews
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Anonymous
-
Family/friend
4.0
We decided to relocate my brother here from another community in the area and so far things are going well. The staff is very friendly and attentive. The community and housekeeping is kept up. My brother enjoys the food. They offer many activities. My brother seems to be much happier and so am I.
About the facility Legacy Assisted Living and Memory Care at Lenox
Legacy Assisted Living and Memory Care at Lenox in Memphis, TN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
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Amenities at Legacy Assisted Living and Memory Care at Lenox
Healthcare Services
- Staffing & Ancillary Services
- Incontinence Care
- Memory Care
- Medication Management
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Low / No Sodium
- No Sugar
- Vegetarian
- Professional Chef
- Special Dining Programs
- Room Service
- Meals Provided
- Guest Meals
- Restaurant Style Dining
Room Amenities
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Air Conditioned
- Handicap Accessible
- Ground Floor Units
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Uncovered Parking
- Property Convenient to Public Transit
- Resident Parking Available
- Transportation at Cost
- Complimentary Transportation
Pets
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
Common areas
- Main Street Shops
- TV Lounge
- Library
- Indoor Common Areas
- Beauty Salon
- Barber Shop
- Outside Patio
- Indoor Atrium
- Outdoor Common Areas
Recreational areas
- Arts and Crafts Center
- Piano or Organ
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- Spanish
- English
Activities
- Gardening Club
- Live Musical Performances
- BBQs or Picnics
- Wii Bowling
- Dances
- Reminiscence Programs
- Pet-focused Programs
- Forever Fit
- Karaoke
- Live Dance or Theater Performances
- Other Religious Services
- Yoga / Chair Yoga
- Live Well Programs
- Holiday Parties
- Protestant Services
- Wine Tasting
- Educational Speakers / Life Long Learning
- Day Trips and Outings
- Community Service Programs
- Devotional Activities Offsite
- Birthday Parties
- Art Classes
- Trivia Games
- Happy Hour
- Activities Off-site
- Activities On-site
- Devotional Activities On-Site
- Light Therapy Programs
Compare
Legacy Assisted Living and Memory Care at Lenox
6551 Knight Arnold Rd, Memphis, TN 38115
Village at Primacy Place
6015 Primacy Pkwy, Memphis, TN 38119
Heritage at Irene Woods
4580 Forest Hill Irene Rd, Memphis, TN 38125
Royal Retreat Assisted Living
6551 Knight Arnold Rd, Memphis, TN 38115
Review score not available
9.1
Review score
45 reviews
9.1
Review score
45 reviews
5 star
52%
4 star
33%
3 star
11%
2 star
4%
1 star
0%
9.0
Review score
13 reviews
9.0
Review score
13 reviews
5 star
85%
4 star
15%
3 star
0%
2 star
0%
1 star
0%
9.0
Review score
14 reviews
9.0
Review score
14 reviews
5 star
57%
4 star
7%
3 star
29%
2 star
7%
1 star
0%
Studio
--Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Reviews
for Legacy Assisted Living and Memory Care at Lenox
31 reviews
Write a reviewA Place for Mom has scored Legacy Assisted Living and Memory Care at Lenox with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Legacy Assisted Living and Memory Care at Lenox has 31 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.9
Friendliness
3.9
Care Services
3.9
Staff
Meals & Dining
Activities
3.8
Value for Cost
3.9
A Place for Mom has scored Legacy Assisted Living and Memory Care at Lenox with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Legacy Assisted Living and Memory Care at Lenox has 31 reviews with an average "overall experience" of 3.7 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 31 reviews
Anonymous - Family/friend
Memory Care
October 7, 2020
Go to other places before you decide on this place.
I'm not sure how this place got anything other than 1 star. Ask them about their State of Tennessee audit. Ask them about having to hire a lawyer. Ask them about finally having to get buttons in every room because they didn't until they were audited. Hopefully it doesn't still reek of sewage outside, because it sure did for over a year. By what I could tell online, their resident number has gone down dramatically. Overpriced for what you get, that's for sure. I won't go in to detail of what my father dealt with there, but getting him out was the best thing we could have done.
If you do put your loved one here, you best visit them on a regular basis.
Good luck with that.
Anonymous - Family/friend
Memory Care
January 12, 2018
Review
This place is very unorganized and understaffed. The staff is friendly, but not on top of things. I moved my mom her in December and it was not a month before all of these things start happening. Very unprofessional. My mother medicine was stolen. Later I had my mother land line turned on so went to plug in her phone, the phone was gone. Her telephone was stolen as well. This place also stinks. The meals are pitiful. After work when I go to check on my mother she is always hunger. Please do not put your loved one here, You pay for what you get and the service is unacceptable. They advertise activities, but there are none. No interaction with the residents at all.
Anonymous - Family/friend
Memory Care
February 10, 2017
We decided to relocate my brother here from another community in the area and so far things are going well. The staff is very friendly and attentive. The community and housekeeping is kept up. My brother enjoys the food. They offer many activities. My brother seems to be much happier and so am I.
Anonymous - Family/friend
Memory Care
September 7, 2016
Loving Care
This community is out standing for my mom. She is very happy with the care that she is receiving. The food is very good and she is pleased with the variety of choices that are served everyday. . They offer alot of activities and my mom is very happy with participating in so many of them. the rooms and the community is well kept and very clean. I would highly recommend this community for the great care and value that they give here for anyone who needs loving care.
Jackson family - Family/friend
Memory Care
August 22, 2016
Poor service/medication problems
Last Sunday the nurse on duty refused to give my mom her medicine I contact the state department caused she put her hand on me push me and slam the door not only that the state just had step in caused the book were not in contact they had just fine legency estate then one of the work witness them swapped memory care medicine with other assist living attending contact the state department on that issue as well today at 6:55 pm they still haven't gave my mom her night time medicine ms [removed] said thank you for the reviews ms [removed] told mom she will not give her any more medicine as long as she on duty one nurse on the assist side one nurse on the memory care side then the issue at ten o'clock at night contact the state on issues and took pictures of mom room mom were inform that state will deal with this matter first hand
Katie nolden - Family/friend
Memory Care
July 21, 2016
Poor service
I thank a place for mom very much it's not you all its the home for mom that is not up to standard with what you all say. Legacy has very poor service, the food is very bad, the caretaker and nurse are of poor service. Legacy have a bad reputation don't take my word I noticed the abuse center just to go in there thru the week day doing the afternoon shift and on weekends its poor quality service they don't wash my moms clothes or clean the room I had to change my mom bed on several occasions and sweep the floor everyday I go out there better business don't have good services on this company they give these moms ham sandwiches cold cold cold food
Donna - Family/friend
Memory Care
June 30, 2016
Legacy at Lenox Park Assisted Living
We have been very pleased with the care my Father is receiving at Legacy at Lenox Park Assisted Living. The Staff is attentive and caring. I feel good knowing my Dad is safe, and being taken care of. He loves the food and tells me how good the Staff is to him. They have made his transition to assisted living less stressful.
Anonymous - Family/friend
Memory Care
December 28, 2015
Friendly and caring
The posted activities in dementia care facility are not real, have asked 4 times for them to wash my husbands hair and I can only hope they have today. I will check.
Kem Pritchett - Family/friend
Memory Care
October 6, 2015
My loved one is new to the facility but so far our experience has been fine.
Kem Pritchett - Family/friend
Memory Care
September 23, 2015
New to the facility but so far my loved one has been pleased with the facility.
Anonymous - Family/friend
Memory Care
August 3, 2015
They were very helpful and very professional with me.
They were very helpful and very professional with me. My father had a major stroke. He is not able to walk, talk, and do most things. They take very good care of him. One day I told them I was going to pick him up early to go to church. They had him ready to go. They gave him his medications. I would recommend this facility. They were there when I needed them. This was the only place that had resperate care.
Anonymous - Family/friend
Memory Care
July 7, 2015
A little disappointed
The location for Greenfield has worked for me; although maintenance needs work; they don't fix things. Around six weeks after we moved in, they said they'd put grab-bars in the showers which hasn't happened and I've put in two requests. The toilet runs, and I've put in two requests for that as well, still nothing; there's also a ceiling fan in the dining room that wobbles so much you can't use it, again I made a request for it to be worked on with no results.
Anonymous - Family/friend
Memory Care
June 12, 2015
A very good experience
The only concern I have is that they don't send me a bill. I have to call up there each month to see how much I owe. Other than that, It has been a pretty good experience. The facility is really clean. There aren't any odors. Everyone is very friendly. The staff is really nice and caring. The value and the care services are excellent. I can't rate the activities because I am not sure about that. My mother doesn't participate in them.
Anonymous - Family/friend
Memory Care
June 5, 2015
They are doing fine so far.
They are doing fine so far. The management is changing, but I think it will be okay. They have some really nice staff there, and some of them are staying after the change. I haven't had any major concerns up to this point though.
Anonymous - Family/friend
Memory Care
April 10, 2015
The facility is neat inside it has a nice touch like a home would. I am happy about it and so is my family member. The staff here are very caring and opening and always happy to be there. If I ever have a question about my family member they are their to answer. If there something isnt right then they come to me which is great.
Anonymous - Toured community
Memory Care
March 3, 2015
Our (my granddaughter & I)visit to Greenfield was very good. The atmosphere, the residents, the staff were all welcoming. We loved the fact that mom would be able to continue her daily cup of coffee on her very own, screened in patio during the warm months. This will be one of our deciding features while touring. The rooms were spacious enough. The amenities provided by this community seem to be good as well.
Anonymous - Toured community
Memory Care
January 9, 2015
Friendly staff. Facility and court yard laid out nicely. Staffing level seemed a bit light ...possibly due to holidays. Facility certainly appeared adequate but was not our number one choice.
Anonymous - Family/friend
Memory Care
December 26, 2014
great
Greenfield Assisted Living at Lenox Park has been great. They take really good care of my aunt and she loves it. If ever there is any issue needing attention they are right on top of it. They have been great.
Loved one - Family/friend
Memory Care
June 11, 2014
Very nice community!
We really couldn't be happier with how things are going here, the staff have all been wonderful. It's a lovely facility, she is in the independent living section, Greenfield Senior Residences. The apartments are very nice, and the facility it all one floor. My loved one really liked that each unit has a screened in porch, so she can sit outside in privacy. The staff are all very friendly, and they really care about the residents and know everyone by name. They also have a lot of safety features that I like. There are emergency call button necklaces available, and all of the staff are CPR trained and can assist residents until emergency personnel arrive. They have a maintenance person who lives on-site, and takes care of any requests right away. I would highly recommend them to anyone looking into senior living for their loved one!
Response from Legacy Assisted Living and Memory Care at Lenox
December 7, 2014
Thank you so much for your lovely review.
Anonymous - Toured community
Memory Care
May 19, 2014
The 2nd tour was great. Ms....
The 2nd tour was great. Ms. Emma Holliman gave us a great tour, she was very nice and informative. The rooms were big with private bathrooms, this community also had a separate area for Memory care residence. It has security, home-like, clean and friendly environment. I would love for my Mom to live there. Our tour was May 16, 2014 at 1:00 p.m.
Neighborhoods around Legacy Assisted Living and Memory Care at Lenox
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.
Frequently Asked Questions about Legacy Assisted Living and Memory Care at Lenox
Legacy Assisted Living and Memory Care at Lenox offers Studio and Semi-Private. Learn more.
Call (901) 692-9260 to reach a resident at Legacy Assisted Living and Memory Care at Lenox.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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