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Matthews of Neenah

990 W American Dr, Neenah, WI 54956

For more information about senior living options:
(866) 374-4058
1.0
Review score
9 reviews
Add review
1.0
Review score
9 reviews
  • 5 star
    45%
  • 4 star
    33%
  • 3 star
    0%
  • 2 star
    11%
  • 1 star
    11%
See all reviews
8.0
Review score
1006 reviews
44 facilities
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Matthews of Neenah
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Matthews of Neenah community entrance
1 photo
Matthews of Neenah in google map
street view of Matthews of Neenah

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Anonymous

Family/friend

4.0 out of 5 stars

Great Location

The have a great location. The staff is good. The food is pretty good. The layout of the community is good and the room sizes are good. The do not have much outdoor for the memory care. They have a seciure memory care.

Read all reviews

Matthews of Neenah

About the facility

Located in a peaceful neighborhood of Neenah, Wisconsin — this cozy, single-story community is where residents can enjoy a peaceful and engaging lifestyle. To help ensure residents receive the best care for their unique needs, staff creates personalized care plans for each resident. With compassionate caregivers and licensed nurses available 24 hours a day, residents can rest easy knowing assistance is readily available.

The secure, on-site memory care unit is staffed by team members who are specially trained to care for those with memory loss. Caregivers monitor residents’ medical and behavioral needs regularly and help ensure care plans are kept up-to-date. This community was also recently named deficiency-free by the Wisconsin Department of Health Services.

Residents stay healthy and energized with tasty, chef-inspired meals prepared fresh daily by the culinary team. Transportation, housekeeping, and laundry services are also provided, relieving the stresses of home maintenance. Matthews of Neenah also offers a robust calendar of recreational, educational, and social activities for residents to enjoy. Common areas are the perfect backdrop for creating new memories with other residents and loved ones.

Each resident receives their own private studio apartment to make their own. With a variety of amenities and safety features, residents can rest easy...

Senior living options offered

  • Assisted Living
  • Memory Care

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Amenities

at Matthews of Neenah

Healthcare Services

  • Non-Ambulatory Care
  • Diabetic Care
  • Medication Management
  • Memory Care

Meals & Dining

  • Meals Provided
  • Vegetarian

Room Amenities

  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Transportation at Cost
  • Complimentary Transportation

Pets

  • Cats Allowed

Common areas

  • Outdoor Common Areas
  • Indoor Common Areas

Services

  • Beautician

Languages spoken

  • English

Activities

  • Devotional Activities Offsite
  • Activities Off-site
  • Devotional Activities On-Site
  • Activities On-site

Compare

Matthews of Neenah community entranceMatthews of Neenah

990 W American Dr,
Neenah, WI 54956

New Perspective Island ShoresNew Perspective Island Shores

131 E North Water St,
Neenah, WI 54956

Dimensions Living Appleton community exteriorDimensions Living Appleton

5800 Pennsylvania Ave,
Appleton, WI 54914

Oak Park Place Menasha community exteriorOak Park Place Menasha

2205 Midway Rd,
Menasha, WI 54952

1 out of 10
Review Score9 reviews
8.6 out of 10
Review Score18 reviews
8.5 out of 10
Review Score56 reviews
8.2 out of 10
Review Score34 reviews

Studio

Not available

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Matthews of Neenah

1 out of 10
Review Score9 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.1
Friendliness
3.9
Care Services
3.5
Staff
3.0
Meals & Dining
1.0
Activities
3.3
Value for Cost
3.8

A Place for Mom has scored Matthews of Neenah with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Matthews of Neenah has 9 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-9 of 9 reviews

Last Updated: 9/27/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Diane Baugh

Memory Care

Family/friend

September 27, 2026

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
3.0
Meals & Dining
1.0

We have our mother there now. Omg! What a nightmare!

This place is horrible! Don’t bring your loved one here! It has changed ownership and management since the good reviews. There is almost nothing they say about the place that is true!! We are actively trying to fix it or move our loved one from this establishment!

Anonymous

Memory Care

Toured community

April 9, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Our visit was wonderful. [name removed] did a very good job answering our questions. She is definitely built for her job. We are going to try and place my mom here.

Anonymous

Memory Care

Family/friend

June 16, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.5
Activities
3.0

Great Location

The have a great location. The staff is good. The food is pretty good. The layout of the community is good and the room sizes are good. The do not have much outdoor for the memory care. They have a seciure memory care.

Dan Brantmeier

Memory Care

Family/friend

December 11, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0

Love Matthews

The staff at Matthews of Neenah, dementia unit do a great job of taking care of their patients. While at times it seems they are a bit short staffed, reality is they do a wonderful job. The place is clean, accommodating and a place that gives family members a level of comfort knowing their loved ones are being cared for. [Removed] is amazing and does a great job of running the show. While my father has been a handful, they are doing their best and always communicating their plans for his care. It is very tough seeing your parent going through this illness, Matthews provides a high level of comfort to the family. Highly recommend Matthews of Neenah.

Anonymous

Memory Care

Family/friend

November 2, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The staff are always smiling!!

The entire staff is attentive, incredibly caring and get to know each resident individually. They do their best to make everyone feel comfortable. They offer a variety of activities including bingo and singalongs. They offer a lockdown memory care unit. This is a very clean beautiful community. Her room looks like a small hotel room as it is warm and inviting. I would recommend this community.

Anonymous

Memory Care

Family/friend

September 7, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Caring Enviroment

My husband is very happy here at this community. The staff is very nice and helpful. The food is good and a nice variety available to choose from. They offer him a alot of activities that he enjoys quite often. We would recommend this community for a good value with great care for family and loved ones.

jean jedlicka

Memory Care

Family/friend

August 27, 2015

4.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Activities
5.0

rate 5+

My mom has been a resident at Matthews for 15 months. I can not say enough good about the care she receives there. They truly make this house a home atmosphere. The activities are awesome...exercise, crafts, bingo, current events, devotion time, lots of music/sing alongs and special events...etc. The rooms are decent size and you can make it their own with their own belongings. The facility is safe and alarmed for the alzhtimers/dementia patient's. Hairstylist in weekly.... the facility for being mostly carpeted is odor free... it's comfortable and my mom is comfortable and that is what is most important to us, her children. We are grateful we found Matthews of Neenah/memory care for our mom!

Anonymous

Memory Care

Family/friend

July 1, 2015

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
2.0
Value for Cost
2.0
Care Services
1.0
Activities
2.0

It was a nightmare.

They are a nice place, physically. I feel like they are accepting people that they aren't qualified to handle. It seems like they were just trying to fill a bed. It was a nightmare. The food wasn't good either.

Anonymous

Memory Care

Toured community

June 19, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

We liked this place very much. Had to rate it a four as this location is a bit far from where we prefer to be. Also green carpet seemed odd. Got a good feeling about the care provided here. Rooms are not all the same. Some bathrooms only have a pedestal sink. Counter space is desired. This is actually our second choice at the moment.

Matthews of Neenah

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Matthews of Neenah

Tips for evaluating your community options.

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Wisconsin’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Wisconsin’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Matthews of Neenah

  • Call (920) 886-0491 to reach a resident at Matthews of Neenah.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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