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New Horizons at Marlborough LLC

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400 Hemenway St, Marlborough, MA 01752

For pricing & availability:
(866) 374-4058
8.8
Review score
52 reviews
Add review
8.8
Review score
52 reviews
5 star
61%
4 star
27%
3 star
8%
2 star
4%
1 star
0%
See all reviews
New Horizons at Marlborough LLC
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New Horizons at Marlborough LLC
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Anonymous
-
Child of resident/client
5.0
Active life at New Horizons
It has a nice community feel. It's also a larger size so there are more people and activities. It large interior allows my mother to get long walks in the winter months. They also have a church and my mother goes to Mass almost daily. She loves the exercise classes and the food is generall

About the facility
New Horizons at Marlborough LLC

Passion, purpose, and possibilities is the value system we foster at New Horizons at Marlborough. Our not-for-profit assisted living retirement community is dedicated to serving our elderly community the best way we can, to help ensure that residents’ reliability, comfort, and moments complement their golden years.

For nearly 30 years we’ve established and maintained a quality of living in Marlborough, Massachusetts that is unmatched. Through our dedicated service, we’ve gained recognition and awards for our quality care services. In 2015 we were awarded “Best of Assisted Living in Marlborough” for consistently high ratings on Senior Advisor. We’ve also been ranked as a “top-tier” independent and assisted living community nationally.

New Horizons cultivates an encouraging community, so residents may look forward to the newness of each day — a new horizon around every corner. We’re not like your typical senior living community, we’re a community that spends continuous moments with residents that we see as close friends and extended family. We deeply care and respect everyone we attend to and always guarantee to provide the best.

But, you don’t have to take our word for it. Check out a review from a satisfied family member: “I would like to thank you...

Read more

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for New Horizons at Marlborough LLC

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Independent Living

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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at New Horizons at Marlborough LLC

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Compare

New Horizons at Marlborough LLC
New Horizons at Marlborough LLC

400 Hemenway St, Marlborough, MA 01752

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Artisan at Hudson

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The Residence at Orchard Grove community exterior
The Residence at Orchard Grove

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Whitney Place at Westborough outdoor common area
Whitney Place at Westborough

5 Lyman St, Westborough, MA 01581

8.8
Review score
52 reviews
8.8
Review score
52 reviews
5 star
61%
4 star
27%
3 star
8%
2 star
4%
1 star
0%
9.8
Review score
34 reviews
9.8
Review score
34 reviews
5 star
79%
4 star
3%
3 star
9%
2 star
6%
1 star
3%
9.7
Review score
51 reviews
9.7
Review score
51 reviews
5 star
76%
4 star
16%
3 star
6%
2 star
2%
1 star
0%
9.5
Review score
28 reviews
9.5
Review score
28 reviews
5 star
56%
4 star
29%
3 star
4%
2 star
0%
1 star
11%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at New Horizons at Marlborough LLC

Healthcare Services

  • Incontinence Care
  • Medication Management
  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • No Sugar
  • Low / No Sodium
  • Professional Chef
  • Restaurant Style Dining
  • Gluten-free
  • Meals Provided
  • Guest Meals
  • International Cuisine
  • Special Dining Programs
  • Pureed Meals
  • Vegetarian
  • Room Service

Room Amenities

  • Handicap Accessible
  • Bath Tubs
  • Private patio, deck, or balcony
  • Wheelchair Accessible Showers
  • Full kitchen
  • Ground Floor Units
  • Air Conditioned
  • Fireplaces
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Central Fireplace
  • Indoor Atrium
  • Indoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Main Street Shops
  • Outdoor Common Areas
  • Computer or Media Center
  • Library
  • Meeting Room
  • Outside Patio
  • Beauty Salon
  • Barber Shop
  • TV Lounge
  • Private Bath

Recreational areas

  • Billiards Lounge
  • Piano or Organ
  • Movie or Theater Room
  • Game Room
  • Fitness Center
  • Swimming Pool
  • Golf Course or Putting Green
  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • Spanish
  • English
  • Portuguese

Activities

  • Forever Fit
  • Live Musical Performances
  • Protestant Services
  • Bible Study Group
  • Catholic Services
  • Cooking Classes
  • Walking Club
  • Current Events Club
  • Day Trips and Outings
  • Men's Club
  • Wii Bowling
  • Jewish Services
  • Live Dance or Theater Performances
  • Tai Chi
  • Holiday Parties
  • Community Service Programs
  • Happy Hour
  • Stretching Classes
  • Visiting Chaplain or Priest
  • Educational Speakers / Life Long Learning
  • Choir / Singing Club
  • Live Well Programs
  • Gardening Club
  • BBQs or Picnics
  • Bridge Club
  • Trivia Games
  • Intergenerational Programs
  • Water Aerobics
  • Devotional Activities On-Site
  • Wine Tasting
  • Resident Band or Musicians
  • Birthday Parties
  • Cards / Pinochle Club
  • Activities Off-site
  • Art Classes
  • Book Club
  • Activities On-site
  • Yoga / Chair Yoga
  • Community Service Organizations
  • Pet-focused Programs
  • Karaoke
  • Montessori Programs
  • Devotional Activities Offsite

Reviews

for New Horizons at Marlborough LLC

8.8Review score52 reviews
8.8
Review score
52 reviews
5 star
61%
4 star
27%
3 star
8%
2 star
4%
1 star
0%
New Horizons at Marlborough LLC
8.8
Review score52 reviews1 communities
Write a review
A Place for Mom has scored New Horizons at Marlborough LLC with 8.8 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, New Horizons at Marlborough LLC has 52 reviews with an average "overall experience" of 4.4 out of 5.
Overall Experience
4.4
Cleanliness
4.5
Friendliness
4.5
Care Services
4.3
Staff
4.6
Meals & Dining
4.2
Activities
4.5
Value for Cost
4.4
A Place for Mom has scored New Horizons at Marlborough LLC with 8.8 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, New Horizons at Marlborough LLC has 52 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 52 reviews
Kathie O - Toured community
Not Sure
October 15, 2025
5.0
What a wonderful place!
My husband and I were looking for an assisted living place for his sister and her partner. Both had health issues and his sister had definite opinions as to what she wanted and where she wanted to live. We toured many places and nothing made her happy. Once she stepped into New Horizons, she felt at home. Everyone was warm and inviting and the facilities are beautiful. She has lived there for over two months and couldn’t be happier. The care she has received is excellent. People go out of their way to accommodate her needs from the director down to “the red shirts”. Their only concern is her well being and happiness. We live out of state and feel comfortable knowing that she is well taken care of.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Anonymous - Family/friend
Assisted Living
October 2, 2025
5.0
Verified Review
Active life at New Horizons
It has a nice community feel. It's also a larger size so there are more people and activities. It large interior allows my mother to get long walks in the winter months. They also have a church and my mother goes to Mass almost daily. She loves the exercise classes and the food is generally good
Elizabeth W - Family/friend
Assisted Living
September 24, 2025
5.0
Verified Review
A great next chapter
New Horizons has been really great for my parents. They continue to rave about the food. My mom is really enjoying the activities and my dad attends the occasional event and really enjoys it as well. From our perspective, it is always clean and well kept. The residents we have interacted with seem happy. Hope this is helpful.
Anonymous - Family/friend
Assisted Living
March 31, 2025
4.0
Verified Review
One family's experience - recommend.
I like that they have helpers. They walk around in red shirts and help if people get lost or need help with their tech or any other small thing. I wish they had online billing. You can pay online, but all communication is through the post mail. I wish there was more digital support.
Cleanliness
5
Friendliness
4
Value for Cost
5
Care Services
3
Activities
4
Staff
4
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
December 17, 2024
5.0
Verified Review
A pleasant, active community
It's independent living so she doesn't need extra care. She mostly raves about the food. She's takes in 2 to 3 activities a day. She seems pretty busy and staying involved. I think the cost is reasonable especially in comparison with other facilities I contacted
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
November 6, 2024
2.0
Verified Review
Buyer Beware - Awful Memory Care Facility
The cleanliness on the memory care side gets a 2 and if we could give the value for cost a 0 on the memory care side, we would. Whenever I visited dad in memory care- it didn't seem like anyone was paying attention to the residents. Once my father was put into memory care- costs skyrocketed. My parents couldn't afford it. Memory care allowed my dad to GET OUT at one point. We have moved both mom and dad into different facilities. It was a total pain. And NH is holding onto the deposit until January so they still have the [fee removed] they owe my parents. It's infuriating.
Cleanliness
5
Friendliness
2
Value for Cost
3
Care Services
1
Activities
3
Staff
2
Meals & Dining
2
Gale - Family/friend
Assisted Living
October 10, 2024
3.0
Verified Review
Review for New Horizons at Marlborough LLC
It wasn't for me, but it may suit you just fine. We picked this community because it was cheap buy in with return and close to family.
Cleanliness
1
Friendliness
4
Value for Cost
4
Activities
3
Staff
4
Meals & Dining
2
Anonymous - Family/friend
Assisted Living
July 19, 2024
5.0
Verified Review
New Horizons Review
The place always smells clean, not at all like "old people" smell! Staff very friendly and helpful if asked. Nice apartments; all of them slightly different and unique like the individuals who live in them!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
5
Liz - Family/friend
Assisted Living
June 7, 2024
5.0
Verified Review
Recommended
The staff is always friendly and accommodating. Anything that Dad needs, they make sure to take care of him. He loves it there. The move-in process was easy. There is constant communication with the family whether it is through a newsletter or a telephone call, if needed. His meals are amazing. The quality of the food is delicious and he loves it. We would 10 out of 10 recommend New Horizons at Marlborough to others.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Jess - Family/friend
Assisted Living
March 22, 2024
4.0
Verified Review
Review for New Horizons at Marlborough LLC
I would recommend their memory care.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
3
Staff
5
Meals & Dining
3
LIz - Family/friend
Assisted Living
July 26, 2023
5.0
Verified Review
Dad was brought back to life moving here
The staff at New Horizon's at Marlborough is amazing, from the front desk staff to the maintenance and cleaning staff. Everyone is friendly, helpful, and kind. The move in process was simple and seamless and they even let us borrow carts to bring in furniture! I ate dinner there once with my father and the food was delicious. Dad is always saying how great it is and the variety is good, too. We would and do recommend New Horizons at Marlborough to anyone that we can!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
June 20, 2023
4.0
Verified Review
New Horizons Review
There seems to be not enough staff for [name removed]. The aids don't come at the appointed time consistently. The red shirts are amazing, the dinner staff is amazing, the front door staff is amazing so pretty much. It's a great place I would recommend it.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
3
Activities
5
Staff
5
Meals & Dining
4
Anonymous - Resident/client
Assisted Living
June 13, 2023
5.0
Verified Review
We like it here!
My spouse and I are currently residents at New Horizons at Marlborough and the experience has been great so far. The staff at this facility are all wonderful and attentive. The facility and our one bedroom apartment are both very nice. The food is good. There are lots of places to walk around outside. We like it here very much. I would recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
J M - Family/friend
Independent Living
May 3, 2023
5.0
Verified Review
Warm Community to Join
Everyone there (residents and staff) are kind and cheerful. The amenities are very impressive for the price. I've had a little trouble getting some questions answered / issues addressed but am attributing this mostly to just the start up/phase where I'm learning who to talk to, when and by what means. My parents feel pretty happy there, and lucky - they are 2 months into their residency now.
Cleanliness
5
Friendliness
5
Value for Cost
5
Activities
5
Staff
4
Meals & Dining
4
anonymous - Family/friend
Assisted Living
November 3, 2022
4.0
Verified Review
A good place overall, nice facility.
It is a nice, well kept facility with friendly staff and good meals, a good value. They were sub contracting care to [removed], which was poor. They have since switched providers. Sadly my father died at the end of September so I can not comment on the new care provider [name removed].
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
3
Activities
3
Staff
4
Meals & Dining
4
anonymous - Family/friend
Assisted Living
August 11, 2022
5.0
Verified Review
A great community
Our loved one has not moved in yet so we have had no experience with the meals and dining or the activities - but the reason why we picked New Horizons at Marlborough was because it was the most suitable for our loved ones needs. It really made a great first impression
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Staff
5
anonymous - Family/friend
Assisted Living
March 22, 2022
4.5
Verified Review
Almost as good as I thought it would be.
My loved one is in the assisted living building. It's important to know going in what that entails. So there is no emergency medical care, and you have to have your own doctor. They do provide some medical services, including a podiatrist. Just be aware that if an emergency happens, they call 911 and are not able to do anything for your loved one. The service staff is a little pushy. They want things to be done the way they want them done. Outside of those parameters, they still do things but might be a little grumpy about it. They do seem very caring, but just a bit pushy. Basically they keep really good track of the residents. The activities are good. The food is fabulous. And ultimately my loved one is doing really well there. Also, they have a low vision group and some related equipment, which is great if your loved one has vision problems.
Cleanliness
3.5
Friendliness
4
Value for Cost
3
Care Services
3.5
Activities
4
Staff
4
Meals & Dining
4.5
anonymous - Toured community
Assisted Living
January 11, 2022
5.0
Verified Review
tour review
Our family had an in person tour and its a nice facility, but a little far away. It is a little bit older but still nice - just not as sparkly as others we looked at.
anonymous - Family/friend
Assisted Living
October 26, 2021
5.0
Verified Review
So far so good
Our loved one have not been there for very long but so far everything seems to be going really well. The cleanliness was a huge thing that stood out to us. We were so impressed by how fresh everything was, and its very well decorated with fresh flowers. We haven't been able to eat meals there with our parents because of the restrictions but overall the meals are good. Sometimes they say the portion sizes are two small but they do get a three course meal. Another thing that we loved is how it has a pool, garden and greenhouse. It is like a mini vacation for your loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Susan - Toured community
Independent Living
October 21, 2021
4.0
Verified Review
My tour review
I felt that this community was really nice it just felt too big for my loved one. It was somewhat overwhelming for me so I knew it would be for her, it was nice just too big.
Viewing 1-20 out of 52 reviews

Neighborhoods
around New Horizons at Marlborough LLC

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Massachusetts’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Massachusetts’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about New Horizons at Marlborough LLC

New Horizons at Marlborough LLC offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored New Horizons at Marlborough LLC 8.8 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (508) 460-5200 to reach a resident at New Horizons at Marlborough LLC.
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3%
3 star
9%
2 star
6%
1 star
3%
Studio, 1bd, 2bd
Artisan at Hudson - a great place to live the good life.We are owned and operated by SageLife. Our founders were pioneers in senior living; they helped define the companies that have defined the industry.Sage’s mission is to create the best home for each member of the SageLife family every day by...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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