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Northlake House

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9108 Reames Rd, Charlotte, NC 28216

For more information about senior living options:
(866) 374-4058
8.5
Review score
10 reviews
Add review
8.5
Review score
10 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
See all reviews
Northlake House
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Northlake House
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Northlake House in google map
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Anonymous
-
Spouse or partner of resident/client
5.0
Review for Northlake House
I have been quite pleased with the facility as a whole. The caregivers are knowledgeable and so very kind to my husband. My husband is dealing with a debilitating form of dementia, he feels very insecure and is quite paranoid and has episodes of delirium. The caregivers give him one on one

About the facility
Northlake House

Northlake House in Charlotte, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Memory Care

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Amenities
at Northlake House

Healthcare Services

  • Non-Ambulatory Care
  • Diabetic Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care

Meals & Dining

  • Low / No Sodium
  • Meals Provided
  • Professional Chef
  • Guest Meals
  • Restaurant Style Dining
  • No Sugar

Room Amenities

  • Wheelchair Accessible Showers
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Cable or Satellite TV
  • Handicap Accessible

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Complimentary Transportation

Common areas

  • Barber Shop
  • Central Fireplace
  • TV Lounge
  • Outdoor Common Areas
  • Beauty Salon
  • Indoor Common Areas
  • Indoor Atrium
  • Main Street Shops
  • Outside Patio

Recreational areas

  • Fitness Center
  • Movie or Theater Room

Services

  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Live Dance or Theater Performances
  • Birthday Parties
  • Art Classes
  • Trivia Games
  • Activities On-site
  • Holiday Parties
  • Gardening Club
  • Cooking Classes
  • Pet-focused Programs
  • Stretching Classes
  • Light Therapy Programs
  • Devotional Activities Offsite
  • Live Musical Performances
  • Activities Off-site

Compare

Northlake House
Northlake House

9108 Reames Rd, Charlotte, NC 28216

Legacy Heights Senior Living Community community exterior
Legacy Heights Senior Living Community

11230 Ballantyne Trace Ct, Charlotte, NC 28277

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Sunrise of Providence

5114 Providence Road, Charlotte, NC 28226

Brookdale Carriage Club Providence
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5800 Old Providence Road, Charlotte, NC 28226

8.5
Review score
10 reviews
8.5
Review score
10 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
9.6
Review score
75 reviews
9.6
Review score
75 reviews
5 star
61%
4 star
29%
3 star
8%
2 star
1%
1 star
1%
9.6
Review score
75 reviews
9.6
Review score
75 reviews
5 star
45%
4 star
31%
3 star
15%
2 star
0%
1 star
9%
9.1
Review score
100 reviews
9.1
Review score
100 reviews
5 star
43%
4 star
40%
3 star
10%
2 star
4%
1 star
3%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Northlake House

8.5Review score10 reviews
8.5
Review score
10 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
ALG Senior
5.3
Review score281 reviews83 communities
Write a review
A Place for Mom has scored Northlake House with 8.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Northlake House has 10 reviews with an average "overall experience" of 4.8 out of 5.
Overall Rating
4.8
Cleanliness
4.8
Friendliness
4.8
Care Services
4.8
Staff
5.0
Meals & Dining
4.3
Activities
4.7
Value for Cost
4.8
A Place for Mom has scored Northlake House with 8.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Northlake House has 10 reviews with an average "overall experience" of 4.8 out of 5.
Parent company
ALG Senior
5.3
Review score281 reviews83 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-10 of 10 reviews
Anonymous - Family/friend
Memory Care
March 6, 2025
5.0
Verified Review
Review for Northlake House
I have been quite pleased with the facility as a whole. The caregivers are knowledgeable and so very kind to my husband. My husband is dealing with a debilitating form of dementia, he feels very insecure and is quite paranoid and has episodes of delirium. The caregivers give him one on one attention and stay with him until he is calm. He has repeatedly told me how very kind everyone is. The facility is always clean and the residents look well kempt. My husband enjoys the meals and tells me there are snacks out if you want more. The administrative staff is always available whenever I have questions or just need to talk. I highly recommend Northlake House to families who need placement for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from Northlake House
March 10, 2025
Thank you for taking the time to review our community. Your kind words and 5-star rating mean a lot; we appreciate it!
Anonymous - Family/friend
Memory Care
June 20, 2024
5.0
Verified Review
Northlake House review
Northlake House will give a tour if you just show up. The activity director, [name removed] , is terrific. She has manicure days, bingo, balloon play. She takes them apple picking, to farms with petting, a dance, and even takes small groups to the beach. They had dinners for resident families on holidays. The regular caregivers are interacting with residents all the time. Lots of hugs and encouragement. It is not perfect, but it is very good. Administrators are receptive.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
KV - Family/friend
Memory Care
September 21, 2022
5.0
Verified Review
Come Visit If You Don't Believe Me
Northlake House's staff has been amazing. My loved one feels very happy here. I see my loved one enjoying the activities. Each resident has their own room and bathroom. This allows the resident's to feel independent. This is a beautiful and clean community. The residents are able to roam the hallways and feel comfortable doing as they wish, as long as they are not harming anyone else. My loved one loves it here. I would recommend the community to others for their loved ones. Some of the activities the community offers includes: outings, games, arts and crafts, and more for the residents to participate in.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Dawn Wilson - Family/friend
Memory Care
September 24, 2020
4.5
Mom feels at home
My mother has dementia and NorthLake House has been very good to her. She gets good care and seems to feel "at home" there.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Anonymous - Toured community
Memory Care
September 7, 2017
4.0
Verified Review
Would have been one of our 1st choices
I was very impressed with this community and it would have been one of my first choices for my mom's care. The staff did a great job showing me around and answering my questions as well. Unfortunately, they were not able to address some of my mom's specialized medical needs.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Memory Care
August 15, 2017
4.0
Verified Review
Some Medication Issues, But Overall A Nice Community
My parents are doing pretty well with their move to this community. It has been rough adjustment process, but I do feel they are in good hands. The only thing I would recommend is that you continue to use the pharmacy you are originally with. We have had some issues with medication management. Other than that issue everything else is fine. The community looks beautiful, and the staff is awesome. I would recommend this community, but just keep our own pharmacy.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Memory Care
July 10, 2017
5.0
Verified Review
Mom's Care
We like this community for good care. The staff is outstanding and caring. We like the menu and it is very good. The community is clean and always maintained. We like that the chef is caring and nice to the residents. We like knowing that she is active with the residents with activities. We would highly recommend this community for the great care and value for other
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
July 9, 2017
5.0
Verified Review
Very good care!!
My father is no longer at Northlake, but we had a good experience with them. We were not used to the Alzheimer and dementia unit, and it was a little difficult for my father because at the time, he was fine so he was overwhelmed with other patients behavior. It was nothing against the place or the staff. They were all kind and professional and the people in the front office were great. They all did everything they could to keep my father comfortable. It is a good place, the facility was just excellent. They were taking care of medications and ordered him what he needed.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
May 31, 2017
5.0
Verified Review
Care and Comfort for mom
This is a nice community for care. We were happy with the staff and care takers. My mom was happy there and she seemed to like the meals. They offer my mom activities that she did participate. I would recommend this community for the good care and the value to other families.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Marcelo - Family/friend
Memory Care
March 24, 2017
5.0
Verified Review
Memory care for Mom
Very happy with the Northlake House. The staff is dedicated and professional in all respects. We feel strongly that mom is being cared for 24/7. It's a great feeling to know she is safe.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-10 out of 10 reviews

Neighborhoods
around Northlake House

See what the neighborhood has to offer and what’s nearby:
Northlake House in google map

Frequently Asked Questions
about Northlake House

Northlake House offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Northlake House 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (980) 859-6000 to reach a resident at Northlake House.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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