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Oaks at Charleston

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2333 Ashley River Rd, Charleston, SC 29414

9.2
Review score
43 reviews
Add review
9.2
Review score
43 reviews
5 star
56%
4 star
23%
3 star
7%
2 star
5%
1 star
9%
See all reviews
8.5
Review score
979 reviews
38 facilities
For pricing & availability:
(866) 374-4058
Oaks at Charleston
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Oaks at Charleston indoor common area
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66 Floor plans available
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Anonymous
-
Family/friend
5.0
Oaks at Charleston Review
The staff is wonderful, as well as the caregivers. For the most part, my family has a great rapport with the caregivers, and they are very attentive to our sister. We also have a great rapport with the residents, as we are a part of that community as well .

About
Oaks at Charleston

Choice of companion or private studio, one-and two- bedroom accommodations

Weekly housekeeping and laundry

All utilities except for telephone

Delicious, well balanced meals, three times per day

Snacks available around the clock

Care staff on duty 24 hours per day

Emergency Call System

Assistance with daily living activities(dressing, bathing, grooming, etc)

Full time licensed nurse

Scheduled transportation for physicians visits, activities, and shopping

Extensive array of activity/program offerings with events seven days a week

Specialized Seasons Program for Memory Care

Beauty Shop

Senior living options offered

Assisted Living

Pricing
for Oaks at Charleston

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Oaks at Charleston indoor common area
Oaks at Charleston

2333 Ashley River Rd, Charleston, SC 29414

Ashley Gardens Transitional Assisted Living and Memory Care community exterior
Ashley Gardens Transitional Assisted Living and Memory Care

2290 Henry Tecklenburg Dr, Charleston, SC 29414

Palms of Mt. Pleasant outdoor common area
Palms of Mt. Pleasant

937 Bowman Road, Mount Pleasant, SC 29464

Atria Mount Pleasant community exterior
Atria Mount Pleasant

601 Solana Way, Mount Pleasant, SC 29464

9.2
Review score
43 reviews
9.2
Review score
43 reviews
5 star
56%
4 star
23%
3 star
7%
2 star
5%
1 star
9%
9.7
Review score
27 reviews
9.7
Review score
27 reviews
5 star
77%
4 star
19%
3 star
0%
2 star
0%
1 star
4%
9.4
Review score
46 reviews
9.4
Review score
46 reviews
5 star
55%
4 star
39%
3 star
4%
2 star
0%
1 star
2%
9.1
Review score
36 reviews
9.1
Review score
36 reviews
5 star
58%
4 star
22%
3 star
11%
2 star
3%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Bathing/dressing

No

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

No

Household chores

No

Household chores

Yes

Household chores

Yes

Household chores

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Oaks at Charleston

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Guest Meals
  • Low / No Sodium
  • Anytime Dining
  • Professional Chef
  • International Cuisine
  • Vegetarian
  • Special Dining Programs
  • Meals Provided
  • No Sugar
  • Room Service
  • Restaurant Style Dining
  • Gluten-free

Room Amenities

  • Ground Floor Units
  • Kitchenette
  • Handicap Accessible
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Outdoor Common Areas
  • Computer or Media Center
  • Beauty Salon
  • Library
  • Central Fireplace
  • Indoor Common Areas
  • Private Bath
  • TV Lounge
  • Meeting Room
  • Outside Patio
  • Barber Shop

Recreational areas

  • Raised Garden Beds
  • Movie or Theater Room
  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Art Classes
  • Birthday Parties
  • Pet-focused Programs
  • Karaoke
  • Holiday Parties
  • Live Dance or Theater Performances
  • Devotional Activities Offsite
  • Brain fitness / Dakim
  • Gardening Club
  • Day Trips and Outings
  • Cooking Classes
  • Sensory-based Programs
  • Happy Hour
  • Trivia Games
  • Protestant Services
  • BBQs or Picnics
  • Montessori Programs
  • Live Musical Performances
  • Devotional Activities On-Site
  • Activities On-site
  • Visiting Chaplain or Priest
  • Catholic Services
  • Stretching Classes

Reviews

for Oaks at Charleston

9.2Review score43 reviews
9.2
Review score
43 reviews
5 star
56%
4 star
23%
3 star
7%
2 star
5%
1 star
9%
Oaks Senior Living
8.5
Review score977 reviews38 communities
Write a review
A Place for Mom has scored Oaks at Charleston with 9.2 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, Oaks at Charleston has 43 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
4.2
Staff
4.6
Meals & Dining
4.2
Activities
4.3
Value for Cost
4.0
A Place for Mom has scored Oaks at Charleston with 9.2 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, Oaks at Charleston has 43 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Oaks Senior Living
8.5
Review score977 reviews38 communities
Logo for Oaks Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 43 reviews
Anonymous - Family/friend
Assisted Living
June 27, 2024
5.0
Verified Review
Oaks at Charleston Review
The staff is wonderful, as well as the caregivers. For the most part, my family has a great rapport with the caregivers, and they are very attentive to our sister. We also have a great rapport with the residents, as we are a part of that community as well .
Cleanliness
1
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
1
Activities
5
Anonymous - Family/friend
Assisted Living
June 11, 2024
1.0
Verified Review
Our families experience
Some of these I can't answer accurately such as the friendliness of staff. There is a small handful of aids who are the sweetest most caring people you will ever meet but there are some who are plain nasty and border on abusiveness. Quality of care is poor unless you happen to have one of the good aids. We gave the activities a 3, but the activities director is FABULOUS.
Meals & Dining
2
Activities
3
Value for Cost
1
Response from Oaks at Charleston
June 17, 2024
Thank you for taking the time to leave a review and share your experience of our community. If you would like to have further discussions regarding any concerns you have, please call (770) 796-5871, and we will be glad to speak with you.
Cindy - Family/friend
Assisted Living
June 11, 2024
5.0
Verified Review
A wonderful place!
The Oaks at Charleston is a wonderful place. The staff is always friendly and willing to assist my mom when needed! They are ALWAYS doing things for the residents. Whether it be weekly outings or indoor activities! The food is wonderful and they offer many options. My mind is at peace knowing that my mom is in a wonderful facility!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Oaks at Charleston
June 17, 2024
Cindy - Thank you for taking the time to leave a five star review. It is a pleasure to serve your mother. Thank you for entrusting us with her care.
Anonymous - Family/friend
Assisted Living
May 31, 2024
5.0
Verified Review
Our families experience works.
The friendliness of the staff gets a 5+. I just want to say that every one is just so incredibly nice and loving to our father. Me and my brother are visiting now and we just see how well he is looked after. It helps us feel comfortable living in VA and MD. [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], and [name removed] gosh I can't remember the others names but all sooo nice. Also we were impressed when his wife [name removed] died they did a ceremony for him. Very impressed with the staff
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
4
Response from Oaks at Charleston
June 4, 2024
Thank you for taking the time to leave a five star review of our community and team.
Anonymous - Family/friend
Memory Care
May 17, 2024
5.0
Verified Review
home away from home
The Oaks at Charleston facility is a nice one, but sometimes the repairs are a little slower. We did run into an issue but they were very accommodating. Based on the experience we have had with the Oaks, we would recommend this community to other families.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Oaks at Charleston
May 23, 2024
Thank you for the five star review and recommending our community.
Jennifer - Family/friend
Assisted Living
May 10, 2024
5.0
Verified Review
Would recommend works!
All 5's except meals, the only complaint my dad ever has there is sometimes the food is so great, some of the other residents agree. Although they have a new chef so we'll see what happens. I really like that it is a smaller facility, and they have even started a little gardening club since my dad told them how much he likes to garden.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Oaks at Charleston
May 16, 2024
Jennifer - Thank you for the five star review. We are grateful for the opportunity to care for your father.
Mathew C - Family/friend
Memory Care
May 2, 2024
5.0
Great company
The oaks of Charleston is a one of kind company, the staff are truly amazing, and the care they have for residents there is truly wonderful, words can’t explain how pleased I am with having my mom in they’re memory care unit.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Oaks at Charleston
May 7, 2024
Matthew - Thank you for leaving a five star review. We are grateful for the opportunity to care for your mother.
Michael T - Family/friend
Assisted Living
April 17, 2024
5.0
Verified Review
Great place all around
I would have to say "5" for each category. We have moved [name removed] to memory care building and he seems content and happy which is all we can hope for. My only concern is turnover of staff but that probably happens at all such facilities. We are happy with the staff and their care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Oaks at Charleston
April 22, 2024
Michael - Thank you for taking the time to leave a five star review. We are grateful you have entrusted us with your loved ones care.
Monique - Family/friend
Memory Care
April 10, 2024
4.0
Verified Review
Recommended
My loved one was previously a resident at Oaks at Charleston and most everything was very good for her! The experience was good. The Oaks was wonderful to us. I would, and have, recommended this facility to others.
Cleanliness
4
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
3
Response from Oaks at Charleston
April 14, 2024
Monique - Thank you for the recommendation and for taking the time to leave a review.
Anonymous - Family/friend
Assisted Living
March 6, 2024
5.0
Verified Review
Recommended
I would recommend the facility to others. There is a Bible study and a church, my loved one loves that.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Oaks at Charleston
March 7, 2024
Thank you for taking the time to leave a five star review.
Marsha - Family/friend
Assisted Living
December 28, 2023
5.0
Verified Review
We would not have found the Oaks without A Place for Mom We're grateful
My stepfather was a difficult resident and his adjustment to the move made him a challenge. The staff regularly reassured us that they were prepared and able to help him. I say 4 only because it is an older facility. The housekeeping staff was excellent and many times had extra duties in his room. They also cared about him as much as the other staff. The staff went above and beyond to help us feel welcomed. We were there almost every other day at different times each visit and all the staff was friendly. He was cared for as much as he would allow. He declined very quickly and required more and more care. If my stepfather didn't show up for dinner the kitchen staff left 2 PB&J sandwiches for him because that was his favorite and he would come out to eat around 9. They would send me photos so I knew he was eating. I'm sure they were good but because my stepfather wouldn't participate I can only speak to what I saw with others. The residents would be waiting excitedly for activities to start. Without question, the value we received for the cost we paid was high.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Oaks at Charleston
January 2, 2024
Marsha - Thank you for the five star review and kind words. We are grateful to have the opportunity to offer care to your stepfather.
Anonymous - Family/friend
Assisted Living
October 4, 2023
5.0
Verified Review
A great place for your love ones
My loved one was previously a resident at Oaks at Charleston and everything was great for him at this facility. It was a good experience. The staff was loving and caring. Communication with the family was great. The housekeeping did a great job. The meals were good. They made the move in process easy. I highly recommend Oaks at Charleston to others! This facility really is a great place.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Oaks at Charleston
October 9, 2023
Thank you for taking the time to leave a five star review. We are grateful for the opportunity to care for your loved one.
Anonymous - Family/friend
Assisted Living
October 2, 2023
5.0
Verified Review
Review for Oaks at Charleston
It's a great place for failing memory of your loved one. The staff is great.... failing memory is not a pleasant situation regardless. Great value given this balance.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Oaks at Charleston
October 3, 2023
Thank you for leaving a five star review of our community.
Anonymous - Family/friend
Assisted Living
July 28, 2023
4.0
Verified Review
Overall a nice community with areas of improvement but with very attentive and quick response to concerns.
There have been some aids who were very rude, don't want to help residents and have even said to a resident, "you don't need help." Every single time I bring any issue such as this to the attention of [name removed] or [name removed] they have been 100% excellent in trying to address the issue by weeding out the poor workers or by having a meeting. I could not ask for them to be more attentive and eager to address issues and to listen to complaints. They are A-1 at what they do and really do care. I do have concerns about no longer having a bus driver to take residents to Drs appointments. The deciding factor for us choosing The Oaks was because they had transportation to appointments. There is a rumor that they do not know if they will replace the bus driver who recently left and whether or not they would even continue transportation for Drs appointments and also, there is word that later this year transportation to appointments will stop completely. It seems in order to stay in competition with other assisted living fax they would need to continue with transportation to Drs appointments.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Response from Oaks at Charleston
July 31, 2023
Thank you for leaving a review of Oaks at Charleston. Your insight into your experience of our community is vital as we continue to improve how we serve residents and families.
Anonymous - Family/friend
Assisted Living
June 27, 2023
2.0
Verified Review
Review of Oaks at Charleston
I would tell a friend to keep looking. We picked this community, because of the price, and everything looked great. I am happy with the service that I received from the Rep at A Place for Mom. Other than that, they need to improve on a few things, as it relates to medication mangement, and their payment processes.
Cleanliness
5
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
3
Activities
4
Value for Cost
1
Response from Oaks at Charleston
June 28, 2023
Thank you for taking the time to leave a review. If you would like to discuss any concerns you have, lease contact, (770) 796-5871, and a member of our management team will be happy to speak with you.
Anonymous - Family/friend
Assisted Living
May 19, 2023
5.0
Verified Review
Caring Facility
We have had an overall great experience at Oaks at Charleston. It's a caring facility, the staff are friendly, and my family member feels safe there.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Response from Oaks at Charleston
May 22, 2023
Thank you for your five star review and kind words.
Monique - Family/friend
Memory Care
March 21, 2023
4.0
Verified Review
Would recommend
Oaks at Charleston is a nice facility, the facility is clean, and is in a convenient location as well. I think communication from the staffing could use some improvement, especially when your loved ones are ill.
Cleanliness
4
Friendliness
3
Care Services
4
Staff
4
Activities
4
Value for Cost
4
Response from Oaks at Charleston
March 21, 2023
Monique - Thank you for taking the time to leave a review of our community.
Anonymous - Family/friend
Memory Care
February 22, 2023
4.0
Verified Review
Right Place At The Right Time
This has been a pleasant experience for the family and our loved one. The staff have been helpful. The staff communication could use some improvement as there are times it is hard to get ahold of the memory care side when the family has questions. There are three meals a day provided to the residents. Some of the care available includes: medication management and hygiene assistance.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Value for Cost
4
BM - Family/friend
Memory Care
February 10, 2023
4.0
Verified Review
Awesome Environment-Dedicated Staff
We picked this community because I felt like this was the place. [name removed] from A Place for Mom, helped to find a facility that was in my loved ones price range. Everyone seems so happy to be there, if they are not dealing with memory loss. Everyone was so friendly. They answered any questions that I had. I woud highy recommend.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Response from Oaks at Charleston
February 10, 2023
Thank you for taking the time to leave a review.
Anonymous - Family/friend
Assisted Living
February 9, 2023
2.0
Verified Review
Disappointing
The staff are unresponsive to the family's emails, calls, or voicemails. The family is receiving no response from anyone from management to caregivers.
Response from Oaks at Charleston
February 10, 2023
Thank you for leaving a review. Your opinion of our community is very valuable to us. Please contact (770) 796-5871, in order to further discuss these concerns with a member of our management team.
Viewing 1-20 out of 43 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the South Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about South Carolina regulations for Assisted Living.

Frequently Asked Questions
about Oaks at Charleston

Oaks at Charleston offers Studio, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Oaks at Charleston 9.2 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (843) 766-9898 to reach a resident at Oaks at Charleston.

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0%
Studio, 1bd
Harmony at West Ashley community exterior

Harmony at West Ashley

1925 Essex Farms Dr, Charleston, SC 29414
Starting at $X,XXX+ monthly
8.7
Review score
31 reviews
8.7
Review score
31 reviews
5 star
42%
4 star
32%
3 star
10%
2 star
6%
1 star
10%
Studio, 1bd, 2bd, Semi-Private
Welcome to Harmony at West AshleyIndependent Living | Assisted Living | Memory CareIn our continued effort to meet the demand of seniors in Charleston, South Carolina, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support, services...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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