5438 Presidio Pkwy, San Antonio, TX 78249
Anonymous
Spouse or partner of resident/client
Great choice with quality care
Caring and attentive staff who truly seem dedicated to the residents’ well-being. The activities offered help keep residents engaged, active, and socially connected, creating a welcoming and positive environment.
Read all reviewsPoet's Walk San Antonio
For memory care in San Antonio, Texas, discover the difference of a specialized setting at Poet’s Walk San Antonio. This community focuses exclusively on caring for seniors with Alzheimer’s and other forms of dementia using a holistic approach and innovative programming. It’s easily accessible to visiting family and friends just off Interstate 10 and the Charles William Anderson Loop.
Poet’s Walk San Antonio uses the Along the Journey holistic approach to build strong relationships through individualized care and family participation. Additionally, specially trained caregivers in the Life Experience department create activities to engage residents at their cognitive and physical ability level.
Some of the amenities and services at Poet’s Walk San Antonio include:
Plus, residents of Poet’s Walk San Antonio can enjoy the outdoors by visiting two inner courtyards and an outdoor courtyard. Meanwhile, private apartments with individual bathrooms and personal heating and cooling enable them to find privacy.
Poet’s Walk San Antonio is a Type B assisted living facility. In the state of Texas, these terms are defined as follows:
A facility that provides personal care services and administration of medication...
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Poet's Walk San Antonio
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
 Arden Courts A ProMedica Memory Care Community in San Antonio15290 Huebner Rd., | |||
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8.5 out of 10 Review Score59 reviews | 9.9 out of 10 Review Score86 reviews | 9.8 out of 10 Review Score114 reviews | 9.8 out of 10 Review Score68 reviews |
Studio Starting at $X,XXX/moStarting at $6,471/mo | Studio Starting at $X,XXX/moStarting at $6,300/mo | Studio Starting at $X,XXX/moStarting at $6,300/mo | Studio Starting at $X,XXX/moStarting at $3,899/mo |
1 Bedroom Not available | 1 Bedroom Not available | 1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $4,299/mo |
2 Bedrooms Not available | 2 Bedrooms Not available | 2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $5,200/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly No | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 1 Memory Care | Care types offered 1 Memory Care | Care types offered 1 Memory Care | Care types offered 2 Assisted Living, Memory Care |
for Poet's Walk San Antonio
A Place for Mom has scored Poet's Walk San Antonio with 8.5 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, Poet's Walk San Antonio has 59 reviews with an average "overall experience" of 4 out of 5.
Lisa L
Memory CareToured community
October 6, 2026
The staff was very compassionate and kind. The facility was immaculate—clean, cheery, well maintained. The activities for the residents were wonderful. My mom was not yet ready for memory care, but Poet’s Walk is a great place.
Anonymous
Memory CareFamily/friend
August 13, 2026
It is hard because there’s very many good things about poets Walk. We just loved, but there was a change in management that had a negative effect on the staff as far as a lot of the very good people left, and they were shorthanded, but prior to that and not associated with that, it is a very nice location. As far as the appearance is clean the staff well the staff was very friendly even afterwards there was some good ones left the room is very good size. The negative part for us was that our relative was prone to falling, and we often could not get someone into the room when that happened as we had cameras and could see that it happened and would call and that was difficult getting someone at night specifically that continued before, and it was after the administration change Our relative was no longer able to stay there due to their inability to care for her at that point.
Anonymous
Memory CareFamily/friend
May 22, 2026
Caring and attentive staff who truly seem dedicated to the residents’ well-being. The activities offered help keep residents engaged, active, and socially connected, creating a welcoming and positive environment.
Anonymous
Memory CareFamily/friend
May 15, 2026
The facility was very big and spread out. So everyone was lumped together. My husband was upset with his neighbor yelling out loud Help! day and night. Also the place was not very clean. He had ants in his room for awhile, the laundry was not done until I told someone and it smelled, and the room and bathroom were not cleaned often enough. There was a danger in that my husband would take showers by himself and end up in a pool of water all over the floor with no towel or clothes to put on. He did fall and hit his head once and had to go to the ER. I ended up moving him to Freedom House at Blue Skies. I would recommend Freedom House to anyone. It's top notch. I feel very comfortable having him there. Laundry is done every day. Showers are given 3 times a week. The shower room is locked so the caregiver must be with the patient for showers. I will say that most of the staff at Poets Walk were extremely nice and very caring. I feel like something may have been going on there because the staff began to turn over so much. Even the director changed. We were on the third director in 7 months. The Primary Doctor at Poets Walk was very distant and I only saw her upon arrival and never again. The Freedom House PCP is from UTHSC and he and his Nurse Practitioner come regularly. I had to have hospice while he was at Poets Walk only so he would get more attention.
Ellen T
Memory CareResident/client
May 12, 2026
We had enough and moved to a lovely new facility. Between the missed medications doses, violent behavior of residents, screaming at night of residents, and issues with cleanliness and hygine, I had concerns about my mothers safety to the extent I contacted HHs and the ombudsman. In my opinion, until the management team can envision the facility free of these issues, nothing will improve. Im hopeful the new company will review the old grevience complaints and make the appropriate staffing and policy changes necessary to correct these issues.
Beverly M
Memory CareFamily/friend
April 8, 2026
They are sneaky. My dad died on [date removed] and they are still sending my mom a death bill. We struggled to pay that bill and they are still asking for money. The staff while there was lovely!
Anonymous
Memory CareFamily/friend
March 16, 2026
Well, the staff was very friendly. They're smiling and you know and and approachable, but we really like the layout of the facility in that the rooms are around and not directly in the common area so we just liked that a lot. It's very different from other memory care facilities, and so that common area was specifically for gatherings, and that sort of thing as opposed to the room is being right off of it
Martha R
Memory CareResident/client
March 11, 2026
Seems like 3 director changes in 7 months has created chaos. That coupled with cuts to nursing hours have made us decide to leave. Lots of staff turnover and no remediation for issues that yeild compliance. Is sad because the place has potential.
Judith L
Memory CareToured community
February 23, 2026
Very nicely decorated, Valentine themed. Bright and sunny. Residents involved in activities and/or watching TV.
Rob G
Memory CareToured community
January 26, 2026
Beautiful grand hall entry way, where most of the residents spend their time. The bistro is a nice touch. Hallways and residence rooms are quite large and spacious. Each room has a shower. [name removed] was very thorough in his tour and his explanation of the day to day. The menu was especially appealing and had everyday favorites like French Toast and hamburgers. Caregiver to resident ration could be more favorable, but that is the same with any facility. You wish they had one more helper. Wish they had 24 hour code entry for family. All in all it was an extremely nice place hidden away in a very busy and sought after area of town.
Anonymous
Memory CareFamily/friend
January 21, 2026
I had gotten a list of 5 or so places. Poet’s Walk is the first one I visited and the one I signed up with. It's a beautiful place. The staff is friendly, helpful, and knowledgeable. They call and text anytime there is an issue. [name removed] at Poet's Walk worked with me on payment. There are a large number of veterans living at PW, which my Dad love to talk about his stent in the Army. [name removed] - makes yummy meals while following nutritional guidelines. It's not just mush. My Dad eats well and enjoys the food.
Denise Williams
Memory CareToured community
January 6, 2026
We noticed as staff were encountered they made eye contact, smiled most greeted us. We especially liked the layout of the facility. The rooms are spacious and clean, and importantly, the price is all inclusive!
Bob G
Memory CareToured community
November 25, 2025
Had a terrific discussion with the sales manager and then toured the facility. In the course of seeing several patient rooms I casually asked if the furnishings we were seeing were standard for a room. The guide surprisingly informed us that furniture was the patient's responsibility, as were all linens. Had I not asked this question that important information would not have been disclosed. Later I asked about other excluded items and was told a complete list would be provided when the contract was signed. We were expected to make a decision without key non-included components being disclosed. There was a complete lack of transparency and disclosure. Additionally we felt the large, central, chaotic community room was not a good fit for our prospective patient.
Anonymous
Memory CareFamily/friend
November 17, 2025
The rooms are a good size. The staff are friendly and very helpful. There are activities of some sort every day and they periodically bring in entertainment... guitarists, singers, etc. My husband is very happy with the food and the dining staff are helpful and considerate. Overall we are both happy with everything and [name removed] has settled in nicely.
Anonymous
Memory CareFamily/friend
November 13, 2025
The laundry both clothes, towels and sheets have not been done since she arrived 1.5 weeks ago. All the staff has been pleasant and caring.
Anonymous
Memory CareFamily/friend
November 5, 2025
Though my mother’s rapidly declining health prevented her from taking full advantage of all the facility had to offer, I was impressed from the very beginning at what a nice place it was, which she even commented on when she first arrived. From front desk, to dining to the care team, the staff is very caring, compassionate and dedicated in the care of residents, and as a family member dealing with a very difficult time, I experienced that compassion as well. Morningstar clearly strives to accommodate the varied needs and care levels. Communication could have been better at times but, overall, the staff did what they could to take care of my mother, despite the challenges she presented, and I feel this facility was a good choice.
Anonymous
Memory CareFamily/friend
October 10, 2025
I'm happy with Poets Walk but my husband is in hospice so he gets more personal attention. Otherwise he would not. But the staff is friendly, and knowledgeable. I like that we have frequent meetings for caregivers.
Anonymous
Memory CareFamily/friend
September 8, 2025
The resident is on their own a lot. Everyone working there is very nice!! Love them but I think they are understaffed.
Anonymous
Memory CareFamily/friend
July 23, 2025
Good because memory only facility. Others don't function as well because they have assisted living also. I would. Manager not usually around and didn't seem active. Absolute opposite from [community removed] where manager was very active and involved.
Misty K
Memory CareToured community
July 10, 2025
I was not impressed at all. The building was filthy, residents were unkept, courtyards are not appealing, and the dining rooms are nasty! I spoke with another family member while there and they said the food needs more nutritional value which is so important for those with dementia. They sit the residents in front of empty tables or the TV. This was my second time visiting this year and everyone I met isn’t there anymore. I really liked the sales girl I spoke to and when I called her she said she parted ways with the building after 5 years there. I cannot see my mom living there and being cared for.
Poet's Walk San Antonio
Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know Texas’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Texas’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
