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The Waterford at Shavano Park

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4096 De Zavala Road, San Antonio, TX 78249

9.3
Review score
36 reviews
Add review
9.3
Review score
36 reviews
5 star
61%
4 star
25%
3 star
11%
2 star
0%
1 star
3%
See all reviews
9.2
Review score
6022 reviews
82 facilities
For pricing & availability:
(866) 374-4058
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The Waterford at Shavano Park
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The Waterford at Shavano Park outdoor common area
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Karen James
-
Child of resident/client
5.0
Best of Bad Situation
Having to put your Mom or Dad in a place to be cared for is always a difficult situation. We have been in a few facilities before Aventine at The Etta and I have to say this place is far above our past experiences. The facility is clean and does not "stink". It is open and airy and sits in

About the facility
The Waterford at Shavano Park

The Etta at Shavano Park is a pet-friendly community with a homelike yet modern atmosphere. Seniors in need of assisted living or memory care are invited into this safe environment located in San Antonio, Texas.

Residents at The Etta at Shavano Park can receive quality care and living accommodations. Customizable care plans are created according to residents' needs. The services may include assistance with activities of daily living, coordinating medical appointments, and facilitate home health visits. These plans are fulfilled by round-the-clock professional caregivers and licensed nurses. In addition to receiving quality care, seniors can choose to reside in a private suite, semi-private suite, or one-bedroom apartment.

When residing at The Etta at Shavano Park, residents have access to a full-schedule of activities and homelike amenities. Common daily pastimes include yoga exercises, religious services, manicures, games, happy hours, and more. When residents are not participating in activities, they can enjoy the three chef-prepared meals served daily in the restaurant-style dining room. Between a luxurious patio and a TV lounge, there are various common areas for residents to socialize and relax. Feel at home with tailored care at The Etta at Shavano Park.

State licensing information

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Senior living options offered

Assisted Living

Memory Care

Pricing
for The Waterford at Shavano Park

Total monthly costs depend on room type, select services, and the level of care needed.

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Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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The Waterford at Shavano Park outdoor common area
The Waterford at Shavano Park

4096 De Zavala Road, San Antonio, TX 78249

The Waterford at Westover Hills community exterior
The Waterford at Westover Hills

4315 Rogers Rd, San Antonio, TX 78251

Carol Ann's Home - Chambers
Carol Ann's Home - Chambers

8005 Chambers Rd, San Antonio, TX 78229

9.3
Review score
36 reviews
9.3
Review score
36 reviews
5 star
61%
4 star
25%
3 star
11%
2 star
0%
1 star
3%
9.9
Review score
41 reviews
9.9
Review score
41 reviews
5 star
61%
4 star
22%
3 star
7%
2 star
5%
1 star
5%
9.8
Review score
72 reviews
9.8
Review score
72 reviews
5 star
92%
4 star
4%
3 star
1%
2 star
3%
1 star
0%
9.8
Review score
13 reviews
9.8
Review score
13 reviews
5 star
46%
4 star
46%
3 star
8%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
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Active promotion

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Reduces entrance fees required upon move in

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Memory Care, Residential Care Home

Amenities
at The Waterford at Shavano Park

Healthcare Services

  • Staffing & Ancillary Services
  • Diabetic Care
  • Memory Care
  • Incontinence Care
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • No Sugar
  • Low / No Sodium
  • Professional Chef
  • Guest Meals
  • Room Service
  • Meals Provided
  • Restaurant Style Dining

Room Amenities

  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Ground Floor Units
  • Air Conditioned
  • Handicap Accessible

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Central Fireplace
  • Beauty Salon
  • Library
  • TV Lounge
  • Indoor Common Areas
  • Outdoor Common Areas
  • Barber Shop
  • Outside Patio
  • Indoor Atrium

Recreational areas

  • Raised Garden Beds
  • Piano or Organ

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • American Sign Language
  • Spanish
  • English
  • German

Activities

  • Visiting Chaplain or Priest
  • Pet-focused Programs
  • Dances
  • Reminiscence Programs
  • Forever Fit
  • Gardening Club
  • Live Musical Performances
  • Stretching Classes
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Community Service Programs
  • Day Trips and Outings
  • Activities Off-site
  • Art Classes
  • Happy Hour
  • Trivia Games
  • Birthday Parties
  • Brain fitness / Dakim
  • Devotional Activities On-Site
  • Activities On-site
  • Yoga / Chair Yoga
  • Other Religious Services
  • Live Well Programs
  • Holiday Parties

Reviews

for The Waterford at Shavano Park

9.3Review score36 reviews
9.3
Review score
36 reviews
5 star
61%
4 star
25%
3 star
11%
2 star
0%
1 star
3%
Sonida Senior Living
9.2
Review score6022 reviews82 communities
Write a review
A Place for Mom has scored The Waterford at Shavano Park with 9.3 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, The Waterford at Shavano Park has 36 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.6
Friendliness
4.6
Care Services
4.4
Staff
4.6
Meals & Dining
4.1
Activities
4.6
Value for Cost
4.1
A Place for Mom has scored The Waterford at Shavano Park with 9.3 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, The Waterford at Shavano Park has 36 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Best of Senior Living 2023
Sonida Senior Living
9.2
Review score6022 reviews82 communities
Logo for Sonida Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 36 reviews
Pauly Tamez - Family/friend
Memory Care
June 15, 2024
3.0
Average or sometimes below
There are some very nice people there - both staff and assistants. However, the services we were told would be provided are not always delivered. There have been periods of up to 14 hours that my mother has been left in bed without an opportunity to go to the bathroom. To be unattended that long is never an acceptable or kind way to take care of and maintain the dignity of someone who cannot take care of their own basic needs. We were promised that staff would provide a minimum of 2 hour rounds in the night where they would have eyes on the residents. Often it doesn't happen. I believe the management at The Etta could improve by providing more intense staff training - setting standards and protocols, and and insisting on staff compliance and excellence. There are many issues that could be improved and better goodwill made (hence higher star reviews) by implementing a better customer-centric service approach. The dignity of the residents should come first, and all to often, it is not.
Cleanliness
4
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
2
Response from The Waterford at Shavano Park
August 30, 2024
Thank you for the honest feedback! We have taken your concerns and shared with the team so that we can absolutely improve our daily operations. You are correct - it is never acceptable, and we can assure you this has been addressed.
Karen James - Family/friend
Memory Care
June 14, 2024
5.0
Best of Bad Situation
Having to put your Mom or Dad in a place to be cared for is always a difficult situation. We have been in a few facilities before Aventine at The Etta and I have to say this place is far above our past experiences. The facility is clean and does not "stink". It is open and airy and sits in the middle of a grove of trees. The staff here is truly wonderful. They really care about my mom. If your family has to choose this option for your parent, Aventine at The Etta is a good choice.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from The Waterford at Shavano Park
August 30, 2024
Thank you for such a wonderful review about our community and we are grateful you chose us!
Anonymous - Family/friend
Assisted Living
June 13, 2024
5.0
Verified Review
Review for The Etta at Shavano Park
I am completely confident and content that the Etta is taking excellent care of my Mom. The amount of activities available for her to be involved in is Great! Turning 92 in August, she is still able to do a lot of things. I am thrilled she has choices!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Shavano Park
August 30, 2024
WE LOVE having your mother here and we are so honored you have chosen us for mom's life journey!
Anonymous - Family/friend
Assisted Living
June 7, 2024
1.0
Verified Review
Would not recommend Etta at Shavano Park
I would not recommend the Etta to anyone. Honestly, I have nothing good to say about them. Medication (or lack of) and cleanliness was always an issue. Every couple of months they recommended/implemented extra levels of care for additional money each time a concern was raised. Lost clothes and blankets constantly, meds on the floor frequently. Just all around an awful experience and place.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
2
Value for Cost
1
Response from The Waterford at Shavano Park
June 11, 2024
Thank you for your feedback on your experience. We strive to provide the best possible care and service to our residents. We invite you to contact our Executive Director, Jack Vincent, at jvincent@aventinehc.com to share more about your experience. Again, thank you for being a valued part of the Etta family.
Sharon H - Resident/client
Assisted Living
May 25, 2024
4.0
I am having fun at the Etta
The food is good. I love the activities going on, they keep me active. The medtechs are really great and nice. I am glad they brought [name removed] and [name removed] to the Etta. I had some problems in my rooms but they have fixed them already.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from The Waterford at Shavano Park
August 15, 2024
Thank you for taking the time to give us a review! I am confident that you will see more positive changes happening at Shavano Park and will love it even more.
DB - Family/friend
Assisted Living
May 6, 2024
4.0
Verified Review
Review for The Etta at Shavano Park
Great place & my Mom is very happy there. Made lots of friends
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Terry S - Family/friend
Memory Care
April 23, 2024
5.0
Good care for mom.
The Etta had been very accommodating for mom. They keep her busy with activities and the care is good. The staff had been very helpful to me and keeps me informed. Mom started out in the AL and has moved to the Memory Care because of extra care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Shavano Park
July 30, 2024
Hi Terry, thank you for taking the time to leave a review for us at The Waterford at Shavano Park. We're happy we could meet your expectations!
Elizabeth C - Resident/client
Assisted Living
April 23, 2024
4.0
Community
Living at the Etta has made me feel at peace , the employees are helpful and they care for me , the resident are friendly and I have made a few friends . The best part is playing Bingo .The food can be a little bit less salty neither the less it’s good .
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
3
Elbert - Family/friend
Assisted Living
March 21, 2024
5.0
Verified Review
Recommended
The staff was very friendly and the place appeared very clean. They worked overtime to get mom's place ready on sort of short notice as she changed which room she wanted to stay in. My mom seemed to like her food, but I did notice that they would get a little backed up at meal time. I would recommend this facility. The people are very friendly and helpful.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Response from The Waterford at Shavano Park
July 27, 2024
Hi Elbert, thank you for taking the time to leave a review for us at The Waterford at Shavano Park. We're happy we could meet your expectations and we appreciate your recommendation!
Anonymous - Family/friend
Memory Care
March 7, 2024
5.0
Verified Review
Small intimate facility that feels like family
They have taken excellent care of my parents in Memory Care. We love how small the Memory Care Unit is. It has a very large family feel to it in Memory Care among the residents and caregivers. I have recommended it to many friends .& family. I am not sure how the price compares to others but we loved how few residents to caregiver ratio it has. My mother passed on [date removed] after a short illness and they were very caring and compassionate through all we r going through. My dad is still living there with dementia and everyone from [name removed] the director over Assisted Living & Memory Care to the newest hired caregiver has given 110% to help him adjust to being without my mom. They were together 79 years
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Ken S - Family/friend
Memory Care
February 27, 2024
5.0
Excellent facility; caring staff
My mom is 102 years old and has been at the ETTA for just over two months now. The staff have been valuable partners in transitioning my mother from her home to memory care. Throughout this difficult transition, the staff have been flexible, compassionate, available and receptive to family involvement, and proactive in identifying needs and offering solutions or helpful resources.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Eddie C - Family/friend
Memory Care
February 12, 2024
5.0
A great place
mom has been at THE ETTA memory care facility for six months now. I have nothing but praise for this place and I’ve seen the caretakers be so kind and sweet with not only my mom, but with all of the residents there. I’ve gotten to know several of the caretakers fairly well over the last six months and I’m in awe of how much they care for the people that they are taking care of. Taking care of somebody who has a memory problem is at best difficult, And they seem to go above and beyond all the time. hopefully, you’ll never be in a position to have to find a facility for memory care for somebody you love, but if you do, I would place it at the top of the list.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Linda F - Family/friend
Assisted Living
February 8, 2024
5.0
The staff at The Etta is AMAZING!!
The staff at The Etta is fantastic!! They’re always available to help us. They respond to every email/text and go above and beyond for my Mom. The nursing staff [name removed] are always so incredibly helpful and knowledgeable. [name removed], always greets you with a warm hello. [name removed] makes sure that every day my Mom stays active. [name removed] and [name removed] are always in good spirits and helpful to all the residence The Etta is filled with kind and loving people. The Executive Director at The Etta at Shavano Park is [name removed]. [name removed] always answers his phone or calls you back if you leave him a msg. He always does his best to get you an answer or attend to any problems you may be having. Every Friday [name removed] writes a wonderful email with what went on that week and attaches beautify pictures of the residents. That’s something I always look forward to. We’re very happy with The Etta but most importantly my Mom is very loves it there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
February 6, 2024
4.0
You can betta on the Etta
The facilities are clean, safe and well maintained. The staff is warm and very caring. The residents are generally welcoming and moderately active. There are opportunities for arts and crafts, game playing (bingo, Uno, etc.), and group movie watching. Because of the different level of care options, residents are able to receive the assistance they need / want while maintaining their independence. Frankly, the food fell into the category of "needs improvement" for the better part of the past 18 months. That said, there has been a significant, sustained improvement over the past 60 days.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
3
Anonymous - Family/friend
Assisted Living
January 26, 2024
3.0
Verified Review
Etta Review
They need to do a better job of cleaning rooms and getting to the patient a little quicker when they need help with something. It is a beautiful facility that overall I would recommend
Cleanliness
3
Friendliness
4
Care Services
3
Staff
2
Meals & Dining
3
Value for Cost
3
Martha N - Resident/client
Assisted Living
January 22, 2024
3.0
Happiness
The staff take very good care of you , they try to listen to you when your having a bad day , I love [name removed] the RCC she always was good at listening to our problem or always tried to help us in any question we had , They try to encourage us to do activities . The activities are always different .
Cleanliness
4
Friendliness
3
Care Services
3
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Rose M - Resident/client
Assisted Living
January 22, 2024
5.0
Community
I love the staff , I enjoy engaging with the residents and staff I enjoy the happy hours I enjoy that the community is clean housekeeping does a good job I am able to make friends I also enjoying going to all activities
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Edna V - Resident/client
Assisted Living
December 20, 2023
5.0
The experience I had has been good
I have been very happy here I enjoy the meals and also the activities we have they have helped me keep myself busy . The people have been very kind and helpful . Everyone has been very helpful to me when I needed something .
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Virginia G - Resident/client
Assisted Living
December 20, 2023
3.0
The Etta
I would like for my cabinets to be fix a little faster.But [name removed] did a good job in fixing my TV super quickly .Overall they gave treated me kindly and are helpful,people here are understanding ,attentive and giving.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
1
Activities
5
Value for Cost
2
Juanita R - Resident/client
Assisted Living
December 5, 2023
4.0
A Good Place
It's a comfortable place to live and it's a place that keep us very busy with different activities and the food is as good as can be, I have felt comfortable and the residents are friendly and you get to meet new people
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
2
Response from The Waterford at Shavano Park
August 29, 2024
Thank you for your review! We are pleased to hear you feel right at home at The Waterford at Shavano Park.
Viewing 1-20 out of 36 reviews

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See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.

Frequently Asked Questions
about The Waterford at Shavano Park

The Waterford at Shavano Park offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored The Waterford at Shavano Park 9.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (210) 806-7398 to reach a resident at The Waterford at Shavano Park.

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1 star
3%
Studio, 1bd, 2bd, Semi-Private
HEARTIS San Antonio is an assisted living and memory care community offering high quality, personalized care services in San Antonio, Texas. San Antonio is a thriving city highly regarded for its high quality of life, fine shopping and world-class dining and cultural opportunities. Home to...
The Westmark indoor common area

The Westmark

9505 Fredericksburg Road, San Antonio, TX 78240
Starting at $X,XXX+ monthly
9.5
Review score
102 reviews
9.5
Review score
102 reviews
5 star
41%
4 star
32%
3 star
21%
2 star
1%
1 star
5%
Studio, 1bd
Retirement is the time to indulge yourself and re-ignite some of those passions that got left by the wayside throughout the years. Our community, located in a quiet residential neighborhood just 20 minutes from the historic and culture-rich downtown of San Antonio, Texas, offers assisted living...
Brookdale Medical Center Kingsley community exterior

Brookdale Medical Center Kingsley

9000 Floyd Curl Drive, San Antonio, TX 78240
Starting at $X,XXX+ monthly
7.7
Review score
54 reviews
7.7
Review score
54 reviews
5 star
38%
4 star
28%
3 star
19%
2 star
4%
1 star
11%
Studio, 1bd
Your life can be as engaging, enjoyable and seamless when you join our upscale assisted living community that also offers Alzheimer’s and dementia care services. As an assisted living resident in our home-like San Antonio, Texas, community, you’ll enjoy a busy social calendar, both on and off...
Adante Assisted Living and Memory Care community exterior

Adante Assisted Living and Memory Care

2739 Cembalo Blvd, San Antonio, TX 78230
Starting at $X,XXX+ monthly
8.0
Review score
64 reviews
8.0
Review score
64 reviews
5 star
73%
4 star
22%
3 star
2%
2 star
0%
1 star
3%
Studio, 1bd, 2bd
Life at Adante Assisted Living & Memory Care revolves around modest luxury, personal freedom, and optimal health. Comfortable surroundings, social activity, delicious meals, accommodating staff, and a prime location come together on this unique campus to form a fresh and vivacious lifestyle....

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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