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Preferred Care at Home of Tucson, AZ

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2910 N Swan Rd Suite 203, Tucson, AZ 85712

For services offered:
(866) 374-4058
14 reviews
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Preferred Care at Home of Tucson, AZ
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Gail
-
Child of resident/client
4.0
Positive experience
The reason for the 4 is the caregiver was young, and didn't cook. So she would always ask me if she could go get food here or there, so it was ok. She was a gentle young woman. I would say that it would be nice if someone could do some light cooking,making coffee tee toast. I believe ther

About the facility
Preferred Care at Home of Tucson, AZ

Preferred Care at Home Tucson makes it possible for you or your loved one to stay in your familiar, comfortable surroundings, instead of moving into a new surrounding. Our goal is to give you or your loved one a high quality of life in one of their favorite places — their home.

We serve the greater Tucson area and provide several levels of non-medical care. Whether you want a companion for a few hours a week, or need live-in care, we can accommodate you. Our caregivers are screened and chosen to give you access to outstanding care at affordable prices.

Our Services

Preferred Care at Home offers multiple levels of care to suit your needs, as well as a “virtual transparency room,” an interactive online portal that collects patient data, so that family members can check in on the care their loved one is receiving. In this private space, you’ll be able to view messages from your loved one’s caregiver about how they are doing and what tasks have been completed for the day. For those with Alzheimer’s or dementia, our specialized caregivers will offer your loved one mental stimulation through games, conversation, and encouragement in activities that they enjoy, such as a...

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Senior living options offered

Home Care

Pricing
for Preferred Care at Home of Tucson, AZ

Total costs depend on select services and the level of care needed.

Base fees

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Starting rate
Starting at $XX/hr
*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

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Preferred Care at Home of Tucson, AZ undefined
Preferred Care at Home of Tucson, AZ

2910 N Swan Rd Suite 203, Tucson, AZ 85712

Senior Helpers of Southeast Tucson, AZ
Senior Helpers of Southeast Tucson, AZ

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HomeWell Care Services of Tucson, AZ
HomeWell Care Services of Tucson, AZ

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SYNERGY HomeCare of Tucson, AZ
SYNERGY HomeCare of Tucson, AZ

1050 E River Rd, Ste 100, Tucson, AZ 85718

14 reviews
1 review
10 reviews
No reviews
Starting rate
Starting at $XX/hr
Starting rate
Starting at $XX/hr
Starting rate
Starting at $XX/hr
Starting rate
--
Overnight rate
--
Overnight rate
Starting at $XX/hr
Overnight rate
Starting at $XX/hr
Overnight rate
--
Weekend rate
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Weekend rate
Starting at $XX/hr
Weekend rate
Starting at $XX/hr
Weekend rate
--

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

No

Household chores

Yes

Household chores

Yes

Household chores

Yes

Household chores

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Brochure not available
Brochure not available
Brochure not available

Services
at Preferred Care at Home of Tucson, AZ

Home Care

Services Offered

  • Bathing/Dressing
  • Companion Care
  • Doctor Visits
  • Errands/Shopping
  • Housekeeping
  • Incontinence Care
  • Laundry
  • Light Exercise
  • Live-In Care
  • Meal Preparation
  • Medication Reminders
  • Mobility Assistance
  • Personal Care
  • Respite Care
  • Socialization/Emotional Support
  • Toileting
  • Transfer Assistance
  • Transportation

Caregiver Certifications

  • Certified Nursing Assistant (CNA)
  • First Aid and Emergency Care
  • Home Health Aide license (HHA)
  • Licensed Practical Nurse (LPN)
  • Proprietary Certification
  • Registered Nurse (RN)

Reviews

for Preferred Care at Home of Tucson, AZ

Overall Rating
3.8
Cleanliness
4.0
Friendliness
4.2
Care Services
4.0
Staff
3.4
Meals & Dining
4.0
Activities
4.0
Value for Cost
3.6
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-14 of 14 reviews
Gail - Family/friend
Home Care
July 15, 2024
4.0
Verified Review
Positive experience
The reason for the 4 is the caregiver was young, and didn't cook. So she would always ask me if she could go get food here or there, so it was ok. She was a gentle young woman. I would say that it would be nice if someone could do some light cooking,making coffee tee toast. I believe there was a generational gap. I also believe the company was honest. In addition I would have liked to meet the caregivers, maybe that is impractical.
Friendliness
5
Care Services
5
Value for Cost
5
John - Family/friend
Home Care
May 30, 2024
3.0
Verified Review
Outside Distant Family Perspective
Sometimes it is hard to contact management initially; once contacted, very helpful. My son says my parent's house is very clean. Mom's personal assistant is very friendly, maybe to the point my dad may intimidate her to provide help for him (The contract is for my mom only). Mom is pleased with the care services. Mom's long-term care insurance pays
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Value for Cost
3
Sherri - Family/friend
Home Care
May 21, 2024
5.0
Verified Review
Review for Preferred Care at Home of Tucson, AZ
They were very caring and strives to meet the special needs of my father. They were willing to send a few different care giver till we found a good match. I would recommend their services to others looking for care giving services.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Family/friend
Home Care
January 22, 2024
4.0
Verified Review
Preferred Care at Home Review
Don't know the owners but my recommendation is to call out an underperforming resource earlier rather later. The first one we had was good for the first couple weeks then started missing days and always had an excuse. We were happy with the replacement. Unfortunately, these groups turn over people quickly. Perhaps a good question on the front end is "what is your staff longevity and retention rate.
Friendliness
5
Care Services
4
Staff
5
Value for Cost
4
Maryann
Home Care
January 24, 2023
1.0
Absolutely thee worst company.
Management and staff is very unprofessional, rude and just plain does not care. They are only out for one thing and that is your loved ones money. If I knew what I knew now I definitely would not have gone through them. Luckily we are able to cancel our contract with them and proceed with a much better agency, one who actually cares they hire people who have no idea what they are doing completely baffled by this you have to repeatedly tell some of them what to do some just want to sit and do absolutely nothing. Long story short save yourself some money or spend a little extra going somewhere else Would not and do not ever recommend this company to anyone
Cleanliness
3
Friendliness
1
Care Services
1
Staff
1
Value for Cost
1
James G - Resident/client
Home Care
April 29, 2022
5.0
Verified Review
My review of Preferred care at home
This service was okay for the needs I had at the time.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
2
Value for Cost
3
Cindy - Family/friend
Home Care
April 8, 2022
4.5
Verified Review
Service Hours Need Flexibility
I liked the lady they sent out but canceling them was hard. The staff member we had was great and accommodating. This service was needed for a few months. They did take her a doctors appointment for me. They require a minimum of 12 hours a week in 4 hour segments. The staff member was mostly there for companionship and encouragement for ADLS. I think they could improve on placing non smoking staff with non smoking clients as well as lowering the 4 hour segments to 2 hours.
anonymous - Family/friend
Home Care
February 11, 2022
4.0
Verified Review
Friendliness
5
Care Services
4
Staff
5
Value for Cost
4
anonymous - Family/friend
Home Care
September 24, 2021
1.0
Verified Review
Would not hire them again.
Our mom was in the hospital and needed 24/7 care. We had asked Preferred Care at Home for CNAs only, and we negotiated a rate. At times, the person they sent would show up an hour late, and they would still charge us for that hour. They would sometimes leave an hour to an hour and a half early. We asked for some money back, and they refused. I would never hire them again. It doesn't matter if it's in your home or in the hospital, it's not okay to just leave a patient that requires 24/7 care. Our mother was not safe with them.
Friendliness
1
Care Services
2
Staff
2
Value for Cost
1
anonymous - Family/friend
Home Care
June 1, 2021
4.0
Verified Review
I would use them again if needed
The people who are in charge of sales will tell you things that they don't really do to get you to sign on the line . So don't rely on them to do things like contact insurance companies and see that through, because they won't do that kind of stuff. The tell you do they do, and then they sort of do, but they just don't follow through. It took a while to find a caretaker who was a good fit, but we kept trying until we found the right one, and she's been doing a good job. My loved one is very particular and has taken care of her own house for 60 years. So it's very hard for her to find somebody who will do the cleaning and things the way she wants it done. A lot of people when they clean have the mindset that as long as it's clean, what difference does it make how it's cleaned? But to my loved one, it really does matter. Our current caretaker is doing a marvelous job and wants to learn. She gets a list of things to do from my loved one, and then does them exactly how she's been asked to do them. It's expensive paying for the service AND the admin. Right now they're helping with relatively basic tasks like taking a bath, but not fixing meals unless my loved one doesn't feel up to it. If I were more able myself, I would be doing these things for her so we wouldn't have to spend the money on it. But I would and actually have already recommended them to several people who were in much more serious situations than we are.
Friendliness
5
Care Services
4
Staff
4
Value for Cost
3
Pamela B - Family/friend
Home Care
May 26, 2021
5.0
Verified Review
Highly recommend
We chose Preferred Care at Home because of the location and I just really liked what I saw when I was looking at everything and talking to staff. They have been great with scheduling. They are all really friendly and amazing and taking wonderful care of my dad. I would recommend to others looking.
Friendliness
5
Care Services
5
Value for Cost
5
anonymous - Resident/client
Home Care
May 14, 2021
4.0
Verified Review
Good experience
We had a good experience with Preferred Care at Home but we stopped using them because the minimum was 4 hours a day 3 days a week so it was just more than what we needed. The caregivers were all friendly and helpful and I would recommend them to others who are looking as long as you need 4 hours minimum.
Friendliness
5
Care Services
5
Value for Cost
4
anonymous - Family/friend
Home Care
April 2, 2021
3.0
Verified Review
Disappointing
We had two different experiences with them, with two different caregivers. One woman did an amazing job. She was incredibly caring and kind, and was always on time. She would look for something to do when my mom was occupying herself -reading, etc. This caregiver was amazing. However, the other woman was always late. She took off her mask while she was here, and then told the company that my loved one said it was okay. Which she definitely did not say. We were worried about our loved one falling, yet we were trying to encourage her mobility by going on walks. One evening my loved one was ready to go on her walk, and the caregiver said "You go ahead. My hip is hurting me." This woman left early one night and said my loved one had sent her home because she wanted to go to bed early. When I addressed these issues with the agency, they said she had been a good caregiver for them, and they had talked to her and found no issue. I told them we shouldn't have to pay for the time she wasn't there when she left early, and they said it was at the direction of my loved one. So they charged me as if she had stayed the whole time, which I thought was ridiculous. I was really disappointed in their response. The first caregiver was wonderful, and had that been my only experience, I would have told you they were the greatest. After the second experience, I would say the exact opposite. I would say they were the worst.
Jerry - Family/friend
Home Care
March 10, 2021
5.0
Verified Review
I praise God for the ability these people have
We were extremely pleased with Preferred Care at Home Tucson, our family sings their praises. The caregivers that we had were extremely friendly and helpful. They were gracious enough that when we had to put him in a care center, they didn't charge us for the rest of the days in our contract. We were very satisfied, they seemed to seek what your needs are and accommodate those. I would highly recommend them, when they come to do the interview just be open and honest with them.
Friendliness
5
Care Services
5
Value for Cost
5
Viewing 1-14 out of 14 reviews

Frequently Asked Questions
about Preferred Care at Home of Tucson, AZ

A Place for Mom has scored Preferred Care at Home of Tucson, AZ 7.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (520) 333-4933 to reach a resident at Preferred Care at Home of Tucson, AZ.

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