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Promise Pointe at Tampa Oaks

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12110 Morris Bridge Rd, Temple Terrace, FL 33637

For more information about senior living options:
(866) 374-4058
8.1
Review score
39 reviews
Add review
8.1
Review score
39 reviews
5 star
58%
4 star
26%
3 star
3%
2 star
3%
1 star
10%
See all reviews
Promise Pointe at Tampa Oaks
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Promise Pointe at Tampa Oaks
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Tina C
-
Child of resident/client
5.0
Warm and welcoming
Everyone is so welcoming when you first walk in the door. I'm familiar with several staff members and they always greet me with a smile. I'm just so happy my mom is in a loving environment. As long as she's happy, I'm happy.

About the facility
Promise Pointe at Tampa Oaks

Promise Pointe at Tampa Oaks in Temple Terrace, FL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Promise Pointe at Tampa Oaks

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Vegetarian
  • Meals Provided
  • Low / No Sodium
  • Room Service
  • Special Dining Programs
  • International Cuisine
  • Gluten-free
  • Restaurant Style Dining
  • Guest Meals
  • No Sugar
  • Professional Chef

Room Amenities

  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Bath Tubs
  • Ground Floor Units
  • Handicap Accessible

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Transportation at Cost
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Main Street Shops
  • Indoor Common Areas
  • Meeting Room
  • Central Fireplace
  • Barber Shop
  • Outdoor Common Areas
  • TV Lounge
  • Beauty Salon
  • Computer or Media Center
  • Library
  • Outside Patio

Recreational areas

  • Fitness Center
  • Raised Garden Beds
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • English

Activities

  • Wine Tasting
  • Catholic Services
  • Live Dance or Theater Performances
  • Community Service Programs
  • Visiting Chaplain or Priest
  • Devotional Activities Offsite
  • Happy Hour
  • Trivia Games
  • Forever Fit
  • Brain fitness / Dakim
  • Gardening Club
  • Day Trips and Outings
  • Devotional Activities On-Site
  • Cooking Classes
  • Activities Off-site
  • BBQs or Picnics
  • Art Classes
  • Live Well Programs
  • Birthday Parties
  • Live Musical Performances
  • Tai Chi
  • Wii Bowling
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Karaoke
  • Stretching Classes
  • Yoga / Chair Yoga
  • Pet-focused Programs
  • Intergenerational Programs
  • Holiday Parties

Compare

Promise Pointe at Tampa Oaks
Promise Pointe at Tampa Oaks

12110 Morris Bridge Rd, Temple Terrace, FL 33637

Legacy at Highwoods Preserve
Legacy at Highwoods Preserve

18600 Highwoods Preserve Pkwy, Tampa, FL 33647

The Meridian at Brandon community exterior
The Meridian at Brandon

9215 Causeway Blvd, Tampa, FL 33619

Renaissance North Tampa
Renaissance North Tampa

16001 Lakeshore Villa Dr, Tampa, FL 33613

8.1
Review score
39 reviews
8.1
Review score
39 reviews
5 star
58%
4 star
26%
3 star
3%
2 star
3%
1 star
10%
9.8
Review score
42 reviews
9.8
Review score
42 reviews
5 star
70%
4 star
21%
3 star
5%
2 star
2%
1 star
2%
9.7
Review score
26 reviews
9.7
Review score
26 reviews
5 star
84%
4 star
12%
3 star
0%
2 star
0%
1 star
4%
9.5
Review score
89 reviews
9.5
Review score
89 reviews
5 star
57%
4 star
28%
3 star
10%
2 star
3%
1 star
2%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Promise Pointe at Tampa Oaks

8.1Review score39 reviews
8.1
Review score
39 reviews
5 star
58%
4 star
26%
3 star
3%
2 star
3%
1 star
10%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Promise Pointe at Tampa Oaks with 8.1 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Promise Pointe at Tampa Oaks has 39 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.1
Friendliness
4.2
Care Services
4.0
Staff
4.0
Meals & Dining
3.9
Activities
4.1
Value for Cost
4.0
A Place for Mom has scored Promise Pointe at Tampa Oaks with 8.1 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Promise Pointe at Tampa Oaks has 39 reviews with an average "overall experience" of 4.2 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 39 reviews
Tina C - Family/friend
Assisted Living
December 17, 2024
5.0
Warm and welcoming
Everyone is so welcoming when you first walk in the door. I'm familiar with several staff members and they always greet me with a smile. I'm just so happy my mom is in a loving environment. As long as she's happy, I'm happy.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Promise Pointe at Tampa Oaks
December 20, 2024
Thank you for the 5 star review! We know the transition to senior living can be tough and are honored to have your mother as a part of the Promise Pointe family!
Tracy U - Industry reviewer
Assisted Living
December 17, 2024
5.0
Tremendous Welcome to a Beautiful Community
Recently, I visited Promise Pointe in Temple Terrace. First, it was a great and convenient location since you can get there off of Fletcher or Fowler as they connect to Morris Bridge. This is a huge plus for visiting residents coming north or south on I-75. The community is spacious and beautifully decorated. The daytime concierge is so friendly and welcoming that she makes you feel immediately at home. The high ceilings and large windows make everything well-lit, as you ease into the living area and bistro. There was fresh fruit and cookies on the island there. The lovely dining room has an all-day dining program with specials that change daily for all three meals plus a mouth-watering regular menu. I saw several residents laughing together at the tables as they were served plates of steaming food. Great therapy on-site and the apartments are spacious. Having both assisted living and a memory care neighborhood that transitions is such a bonus. I highly recommend a tour!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Paula K - Industry reviewer
Assisted Living
December 17, 2024
5.0
An over the top senior experience at a lovely community.
Promise Pointe is a beautiful community. It is nestled on a preserve with lots of trees and wildlife. They have a walking path, where you can enjoy it all. The building inside is just as breathtaking. There are high ceilings throughout, even in the apartments. There are several screened patios on each floor of the Assisted Living portion. They also have lovely common areas on each floor that include fireplaces and activity areas available to all residents and their families. They have 3 Memory Care neighborhoods including a high functioning, transition neighborhood. There are spacious private studio apartments with large private bathrooms. The staff throughout the building is exceptional. The residents rave about the meals everyday. Chef [name removed] is a master chef and takes pride in every dish that comes out of his kitchen. The residents all appear to be living their best lives. The building and lifestyle at Promise Pointe will exceed your expectations.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Promise Pointe at Tampa Oaks
December 20, 2024
Thank you for the 5 star review! Our team takes a great deal of pride in our community, the care we provide, and the family feeling we foster. It is an honor to work with you as we provide the best of the best for our residents!
GR - Family/friend
Assisted Living
September 4, 2024
1.0
Verified Review
Review for Promise Pointe at Tampa Oaks
We found it to be understaffed and I would not recommend it to anyone. It was not a pleasant experience to say the least -
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Lisa K - Family/friend
Assisted Living
June 27, 2024
5.0
Verified Review
Promise Pointe
The staff is super friendly. They genuinely care for the residents. Although it's a bit pricey, the care and staff make it well worth it. Extremely happy my Mom is in their care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
November 7, 2023
1.0
Verified Review
Review for Promise Pointe at Tampa Oaks
Our experience with Promise Pointe was as bad as it could be. They are unethical, dishonest and do not care for a second about their residents.Stay away dishonest with no integrity.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
September 29, 2023
4.0
Verified Review
[name removed] , the Community Relations Director, has been very responsive and helpful. The other residents I meet seem happy. Dad participates in many of the community activities and has made a lot of new friends. Alternate "always available" menu is appreciated. Dad has reported some difficulties communicating with the dining room staff, because many of the servers speak very little English. On several occasions, there has been no one at the front desk to admit us (family) when we arrived at the front door of the facility. I feel someone should be there at all times, for a number of reasons. Sometimes residents sitting outside have opened the door for us, but other times they are (understandably) reluctant to do so. Dad's apartment is quiet and has a beautiful view. It took a month for me to get my dad's phone number ported. I was told to disconnect his previous service, which took half a day to get done. About a week later, I found out that the number couldn't be ported because it wasn't in service! I then had to go replace the equipment I had returned, reconnect it at my dad's previous residence, have the service restored, and pay a [fee removed] connection fee before the porting process could begin. It took several weeks of back and forth between the PP staff, me, my dad, and my dad's doctor to get my dad's medication administration working smoothly. Overall Dad is safe, clean, fed, happy, and has a better life than he did at his house at this stage of his life.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Lenny T - Toured community
Assisted Living
December 6, 2022
5.0
Impressive
Very knowledgeable and the areas were clean. The staff was very understanding to my issues and did their best to either give an answer or find the answer . The common area were very clean and appeared to be new
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
November 15, 2022
2.0
Verified Review
Tour experience
Promise Pointe at Tampa Oaks was a lovely facility. At first we were working with [name removed] and he was amazing. He was happy, welcoming, positive and just had a great attitude. He gave us so many details and helpful information. Unfortunately he left and the person that they replaced him with, [name removed], was the complete opposite. That ended up being the reason we did not choose Promise Pointe.
Shields C - Resident/client
Assisted Living
October 28, 2022
5.0
Atmosphere
The staff is excellent in treatment of us. The people are very contented and happy to talk with each other. The entertainment is well thought out and provide ways to meet and greet. Games are pleasant, Exercise classes Keep us fit and healthy, Food is very good and tasty!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Lisa - Family/friend
Assisted Living
October 19, 2022
4.0
Verified Review
Promise Point at Tampa Oaks review
Our loved one has recently moved in from a previous community and it already has been such a better experience. This facility, the staff members and the quality of care is so much better. The director [name removed] is always present. Every time we come to visit she always says hi and knows our names.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Pam K - Family/friend
Assisted Living
June 29, 2022
4.0
From the first interview, the staff was concerned, caring and compassionate. They are always friendly and concerned about my mom's wellbeing. Also helpful to the family! Did not give a 5 as I have nothing to compare it to.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Toured community
Memory Care
May 20, 2022
3.5
Verified Review
Community Tour
The people I dealt with at Promise Pointe of Tampa Oaks were very nice. And the tour was a positive experience. We just preferred a different community. Size and number of residents was the determining factor - we were looking for a place that was not too big but not too small.
Lafonda O - Industry reviewer
Assisted Living
May 5, 2022
4.0
Very nice facility, friendly staff.
Rhea G - Family/friend
Assisted Living
May 5, 2022
4.0
[name removed] likes living here. It is very clean and she has her privacy while still getting help when she needs it.
Charles H - Family/friend
Assisted Living
May 5, 2022
4.0
Clean, staff are nice and treats mom very well.
David M - Family/friend
Assisted Living
May 5, 2022
5.0
I really do like PP. The staff is friendly, and caring. The management is very responsive.
Karen F - Family/friend
Assisted Living
May 5, 2022
5.0
anonymous - Family/friend
Assisted Living
March 29, 2022
3.0
Verified Review
The staff are extremely helpful and friendly. The facility is beautiful and resort like. They have many activities and amenities provided for the residents. They are dealing with staffing shortages just like everyone else in the industry. The staffing shortages is what leads to the lack of care services. I would recommend them to others with that caveat.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
P R H - Family/friend
Assisted Living
March 7, 2022
5.0
Verified Review
Peace of Mind
It has been a positive experience for us. Your loved one will be clean, dressed, and taken care of has been the best part of the experience for us. Some of the activities include bingo, hydrations, and more for the residents to do in memory care. The food is good for my loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
5
Viewing 1-20 out of 39 reviews

Neighborhoods
around Promise Pointe at Tampa Oaks

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Florida regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Florida regulations for Assisted Living.

Frequently Asked Questions
about Promise Pointe at Tampa Oaks

Promise Pointe at Tampa Oaks offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Promise Pointe at Tampa Oaks 8.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (813) 694-2153 to reach a resident at Promise Pointe at Tampa Oaks.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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