Promise Pointe at Tampa Oaks

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Promise Pointe at Tampa Oaks

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They genuinely care for the residents. Although it's a bit pricey, the care and staff make it well worth it. Extremely happy my Mom is in their care.","reviewerDisplayName":"Lisa K","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"[name removed] , the Community Relations Director, has been very responsive and helpful.\n\nThe other residents I meet seem happy. Dad participates in many of the community activities and has made a lot of new friends.\n\nAlternate \"always available\" menu is appreciated. Dad has reported some difficulties communicating with the dining room staff, because many of the servers speak very little English. \n\nOn several occasions, there has been no one at the front desk to admit us (family) when we arrived at the front door of the facility. I feel someone should be there at all times, for a number of reasons. Sometimes residents sitting outside have opened the door for us, but other times they are (understandably) reluctant to do so.\n\nDad's apartment is quiet and has a beautiful view.\n\nIt took a month for me to get my dad's phone number ported. I was told to disconnect his previous service, which took half a day to get done. About a week later, I found out that the number couldn't be ported because it wasn't in service! I then had to go replace the equipment I had returned, reconnect it at my dad's previous residence, have the service restored, and pay a [fee removed] connection fee before the porting process could begin. \n\nIt took several weeks of back and forth between the PP staff, me, my dad, and my dad's doctor to get my dad's medication administration working smoothly.\n\nOverall Dad is safe, clean, fed, happy, and has a better life than he did at his house at this stage of his life.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Atmosphere","reviewContent":"The staff is excellent in treatment of us. The people are very contented and happy to talk with each other. The entertainment is well thought out and provide ways to meet and greet. 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12110 Morris Bridge Rd, Temple Terrace, FL 33637

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Promise Pointe at Tampa Oaks is a fusion of cutting-edge expertise in assisted living and memory care, high-end hospitality and a sincere commitment to enriching the lives of the individuals that we serve. <br>We are located in a prime location - convenient for visitation purposes, close to many healthcare organizations, shopping centers and restaurants. Promise Pointe at Tampa Oaks offers genuine care and spacious, yet cozy apartment homes so that residents can truly enjoy their lifestyle!

Promise Pointe at Tampa Oaks is a fusion of cutting-edge expertise in assisted living and memory care, high-end hospitality and a sincere commitment to enriching the lives of the individuals that we serve. <br>We are located in a prime location - convenient for visitation purposes, close to many healthcare organizations, shopping centers and restaurants. Promise Pointe at Tampa Oaks offers genuine care and spacious, yet cozy apartment homes so that residents can truly enjoy their lifestyle!

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