110 Monastery Ave, West Springfield, MA 01089
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Patricia R
Loved one of resident/client
Activities staff great ! Personal care poor !!!
The manager and activities staff was very good. The only issue I had was that his hygiene was totally ignored. His clothes were never changed; no showers at all.
Read all reviewsProsper at Monastery Height
Our community was created with family in mind and offers assisted living services with quality, personalized, and compassionate care services. Situated on 18 acres of magnificent grounds, we’re a true landmark of Western Massachusetts. Even more, Prosper at Monastery Heights was voted “Best Assisted Living Community” in the Springfield area eight years in a row!
We value the unique stories and health of every person in our community and aim to accommodate them as best we can. Seniors have lived historical, meaningful lives and shown us the gracious nature of life and love — and at Prosper at Monastery Height, we show our gratitude and devotion by providing residents in our community the best care and support possible.
While there are many opportunities to live an active lifestyle around our local area, Monastery Heights’ campus offers a variety of programs that residents can delight in, as well as important daily services. Staff schedules social, educational, and spiritual programs for residents to participate in, and meals are provided in our elegant, restaurant-style dining room. Residents also enjoy our lovely common areas and outdoor landscaped courtyards with gardens.
Check out some more of our lovely community features:
Prosper at Monastery Height
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
7 out of 10 Review Score39 reviews | 9.7 out of 10 Review Score62 reviews | 9.5 out of 10 Review Score209 reviews | 9.2 out of 10 Review Score39 reviews |
Studio Starting at $X,XXX/moStarting at $3,460/mo | Studio Starting at $X,XXX/moStarting at $4,400/mo | Studio Starting at $X,XXX/moStarting at $3,300/mo | Studio Starting at $X,XXX/moStarting at $5,980/mo |
1 Bedroom Starting at $X,XXX/moStarting at $3,980/mo | 1 Bedroom Starting at $X,XXX/moStarting at $3,800/mo | 1 Bedroom Starting at $X,XXX/moStarting at $3,800/mo | 1 Bedroom Starting at $X,XXX/moStarting at $7,030/mo |
2 Bedrooms Starting at $X,XXX/moStarting at $6,000/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $4,300/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $6,625/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $7,560/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Assisted Living, Independent Living | Care types offered 3 Assisted Living, Memory Care, Independent Living | Care types offered 3 Assisted Living, Memory Care, Independent Living |
for Prosper at Monastery Height
A Place for Mom has scored Prosper at Monastery Height with 7 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Prosper at Monastery Height has 39 reviews with an average "overall experience" of 4.1 out of 5.
Patricia R
Assisted LivingFamily/friend
October 2, 2025
The manager and activities staff was very good. The only issue I had was that his hygiene was totally ignored. His clothes were never changed; no showers at all.
Gail B
Assisted LivingFamily/friend
September 20, 2024
My 100 year old father needed a 4week respite stay while my husband & I were each having major surgeries. The Prosper environment was casual & laid back, just what he needed. The Admissions/Marketing Director was a pleasure to work with & took time to make dad feel welcome. The staff was very attentive & accommodating to his needs. On the 11th day of his 4 week stay he had a health issue which necessitated an ER visit & hospitalization. His reevaluation determined he did not qualify to return for the rest of his stay. The one dis’s appointment was that he was not reimbursed for any of the remaining unused days.
Anonymous
Assisted LivingFamily/friend
July 29, 2024
Staff is very considerate and helpful. Before submitting an application confirm there is working heating and a/c in each unit. There has been no a/c since June. And not expected to be up and running until some time in August. My sister just received a window a/c unit just last week! I would recommend this facility as long as the applicant is not fragile and would become ill without a/c.
Anonymous
Independent LivingFamily/friend
November 14, 2023
My loved one's apartment was painted prior to move in, but never cleaned. I had to clean it myself, especially the bathroom and kitchen. The first or second day of move in, the cleaner came in and took a bin full of tools, extension cords, tape, command hooks etc. but never took the actual trash. We never got the items back, but did get a $150 refund from the facility. They do respond very quickly if someone presses their alert button and communication with the family is good. Despite my disappointments in the beginning, my sister and her husband like it there and are comfortable and feel safe. So, in the end, that's all that matters. I would recommend Prosper at Monastery Height to others.
Anonymous
Memory CareFamily/friend
November 7, 2023
What our family has found to be lacking at Prosper at Monastery Heights is the building maintenance. Our loved one certainly wouldn't notice something like that. The quality of care there is excellent.
Tom
Memory CareFamily/friend
March 17, 2022
I would highly recommend this community. They have activities like baking, art projects, they take them out to lunches, when the weather is nicer they go outside and also musical entertainment to keep the residents busy in the community. The staff I am very comfortable with taking care of my loved one.
Dana S
Assisted LivingResident/client
December 28, 2021
They have good ideas. She likes french toast. She likes her room.
Gail M
Assisted LivingResident/client
November 1, 2021
I love everything about my community.
Ester B
Assisted LivingResident/client
November 1, 2021
Best in the area.
Cynthia W
Assisted LivingResident/client
November 1, 2021
Beautiful community! [Name removed] The Marketing Director, goes out of her way to may you feel welcome. The entire Staff, Health Aides and Dining Room Staff are exceptional. I would highly recommend Prosper At Monastery Heights if you're looking for assisted living. There are lots of fun activities during the day and the food is pretty good too.
Fred P
Assisted LivingToured community
November 1, 2021
Great
Beatrice C
Assisted LivingResident/client
October 28, 2021
It's my home! I love the residence and people that help us enjoy it!
Anonymous
Memory CareToured community
October 29, 2020
Nice place, friendly people, but out of mom & dad's price range.
Paula Murphy
Memory CareFamily/friend
May 29, 2020
They were always very thorough with cleaning the community. We never had to ask them to come clean. The staff was all very wonderful. My mother started in independent living, but moved to memory care for a short time. We thought they did a good job with the transition and kept her safe. Very caring people. They had good activities available for the residents as well.
Stephen
Memory CareFamily/friend
May 29, 2020
The community has been clean. The staff is very attentive to the residents and respond to any requests or needs they may have. We feel my mother is in good hands and the care is very good. The staff is very cooperative. The activity director sends me photos a couple times of week of my mother participating in activities. Overall, the experience has been very good for my mother and once she moved in, we knew this is the place she needed to be.
Anonymous
Memory CareFamily/friend
May 29, 2020
My dad moved into this community and fell several times, one time fracturing his skull. He was transported to the hospital at least five times. We gave notice after the last fall and hospitalization, but they have continued to bill us and take an additional two months rent, although, my father has passed away. We paid for extra care services but I am not confident that he was receiving that care. I also believe that his medications were missed sometimes. I was kind to the staff and they were very nice to me. I especially felt that the caregivers, cleaning staff, dining staff, and front desk staff were very nice. I visited four communities, and we chose this community because it was an old monastery and my dad felt comfortable because it was Catholic and they offered mass. I would say to other families to be careful with the documents your sign before placing your loved one here.
Anonymous
Memory CareToured community
May 31, 2019
Very nice residence. People were professional, kind and friendly. The place was very nicely kept. Only thing to share is watch when touring any place that rents may not be all inclusive. This way you are aware of full pricing.
Ellen Guyer
Memory CareFamily/friend
February 4, 2019
My brother and I were so lucky to find this community for my mother. It is such a comfort to know she is living in such a wonderful place. [Name removed] raves about the food and always looks forward to dessert. Thank you so much for everything you do.
Frederick Pelletier
Memory CareResident/client
January 30, 2019
Very Nice
Pat Guillemette
Memory CareFamily/friend
January 29, 2019
My mom has been there since 2012. She's happy and cared for. My sister and I are satisfied with her being there and knowing she is safe and being care for. Very friendly staff and always willing to help.
Prosper at Monastery Height
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know Massachusetts’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Massachusetts’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
