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The Reserve at East Longmeadow

741 Parker Street, East Longmeadow, MA 01028

For pricing & availability:
(866) 374-4058
8.7
Review score
93 reviews
Add review
8.7
Review score
93 reviews
  • 5 star
    49%
  • 4 star
    30%
  • 3 star
    3%
  • 2 star
    9%
  • 1 star
    9%
See all reviews
8.3
Review score
1471 reviews
41 facilities
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The Reserve at East Longmeadow
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The Reserve at East Longmeadow community exterior
16 photos
The Reserve at East Longmeadow in google map
street view of The Reserve at East Longmeadow

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KM

Child of resident/client

5.0 out of 5 stars

Warm and Welcoming

The staff has been pretty good and responsive. They do tons of activities with the residents. Yesterday was a fondue party. The place is very clean. I can't complain.

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The Reserve at East Longmeadow

About the facility

The Reserve at East Longmeadow is a new and exceptional assisted living and memory care community in East Longmeadow, Massachusetts. East Longmeadow is a beautiful city just outside of Springfield, one of the 'greenest' cities in the country with over 2,400 acres of parks. Springfield is also the site for the Big E, one of the largest state fairs in the U.S. Our town has a rich history, settled in 1720, and boasts a strong sense of community that honors the past while looking forward to the future.

Our community provides premiere services for seniors who would like assistance with activities of daily living and seniors who have Alzheimer's or a related form of dementia. We carefully select our staff and rest assured that they treat each resident like the family they are. Residents choose from a range of apartment floor plans to find one that will make them most comfortable while our community features several spacious common areas such as a living room with a fireplace for cooler New England nights, library with computers and elegant dining room with full-service dining.

Our services and amenities help residents to engage in our community, develop lasting relationships and age well. They...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Reserve at East Longmeadow

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $4,590/mo
  • Unlocked
    1 BedroomStarting at $6,975/mo
  • Unlocked
    2 BedroomsStarting at $7,710/mo

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $7,645/mo
  • Unlocked
    1 BedroomStarting at $10,000/mo
  • Unlocked
    Semi-PrivateStarting at $5,650/mo

Independent Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $4,590/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at The Reserve at East Longmeadow
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Amenities

at The Reserve at East Longmeadow

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • High Acuity Care

Meals & Dining

  • No Sugar
  • Vegan
  • Gluten-free
  • Guest Meals

Room Amenities

  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Kitchenette
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Café or Bistro
  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Outside Patio
  • Central Fireplace
  • Computer or Media Center
  • Indoor Common Areas

Recreational areas

  • Game Room
  • Jacuzzi
  • Piano or Organ
  • Fitness Center

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • Armenian
  • Spanish
  • English

Activities

  • Community Service Programs
  • Live Well Programs
  • Day Trips and Outings
  • Stretching Classes

Compare

The Reserve at East Longmeadow community exteriorThe Reserve at East Longmeadow

741 Parker Street,
East Longmeadow, MA 01028

Orchard Valley At WilbrahamOrchard Valley At Wilbraham

2387 Boston Rd,
Wilbraham, MA 01095

The Wellington at Springfield community exteriorThe Wellington at Springfield

942 Grayson Dr,
Springfield, MA 01119

Keystone Commons community exteriorKeystone Commons

460 West Street,
Ludlow, MA 01056

8.7 out of 10
Review Score93 reviews
9.7 out of 10
Review Score46 reviews
9.5 out of 10
Review Score209 reviews
9.2 out of 10
Review Score39 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for The Reserve at East Longmeadow

8.7 out of 10
Review Score93 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.2
Friendliness
4.2
Care Services
3.7
Staff
4.3
Meals & Dining
4.0
Activities
3.9
Value for Cost
3.9

A Place for Mom has scored The Reserve at East Longmeadow with 8.7 out of 10 using our proprietary review score based on 37 reviews in the last 2 years. Over all time, The Reserve at East Longmeadow has 93 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 93 reviews

Last Updated: 9/11/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

KM

Assisted Living

Family/friend

September 11, 2026

5.0 out of 5 stars
Verified Review

Warm and Welcoming

The staff has been pretty good and responsive. They do tons of activities with the residents. Yesterday was a fondue party. The place is very clean. I can't complain.

Sandy L

Not Sure

Toured community

August 25, 2026

5.0 out of 5 stars
Cleanliness
5.0
Value for Cost
4.0

Beautiful grounds...apartments are very bright with natural light...the access to meals are 7am to 7pm which is very convenient. Rent is month to month which could work in favor of tenants or management. This community is definitely on my list.

Serenity G

Independent Living

Family/friend

July 24, 2026

5.0 out of 5 stars
Verified Review

Great Experience

So far the accommodations have been great. The Staff is wonderful and the activities they offer have my mother more active than she has been in a very long time.

Anonymous

Assisted Living

Family/friend

July 22, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0
Meals & Dining
5.0

I would absolutely recommend

He was only there for a week and his exposure was limited. Cleanliness five Friendliness five Quality of care -we anticipated for Care, but never had the chance to really experience it. Admin.- five folks were very helpful Food- five but it was really breakfast only due to his choice Activities- he chose not to participate Value for the money- since he was only there one week out of the four it's very hard to say except during that one week everything was a five

Bob

Assisted Living

Resident/client

July 8, 2026

4.0 out of 5 stars
Verified Review

Almost Home

Clean and friendly and the employees go out of their way to ensure you have plenty to do and encourage you to participate in things. The food is very good and a good variety. I would recommend this place to others.

Chandra Craven

Not Sure

Toured community

July 7, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Loved it! We are aiming to utilize this facility - working on the paperwork! The staff person I spoke to was knowledgeable and understood our needs.

Patrick

Not Sure

Toured community

June 23, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

[name removed], the marketing director, was attentive and informative. She has a stellar product to sell: ease and comfort in one's golden years. The facility is tops and amenities are plentiful.

Joan Cl

Not Sure

Toured community

June 1, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

The tour was great. It’s a beautiful place. [Name Removed] was very friendly and informative. We enjoyed it.

Cindy Berthiaume

Not Sure

Toured community

May 28, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

I had a very nice visit the other day. The facility was clean, with lots of space. I appreciated that there were lots of questions about my mom, her needs and her interests.

Pam P

Not Sure

Toured community

May 20, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Very friendly and engaging staff. Wonderful facility, clean, spacious. Great schedule of activities for residents. Food options are top notch.

Donna Warnock

Not Sure

Toured community

May 15, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

I recently helped my sister who was in immediate need of assisted living. Both A Place for Mom and The Reserve at East Long meadow were miracle workers. I was supposed to tour 3 places and once I got to The Reserve, I knew it was home. Everyone we met, is the best in their field. They took turns showing me around, answered all 102 questions on my list. The facility is beautiful, her room is lovely, safe and just the right size. They had an immediate opening and my sister is so happy.

Anonymous

Memory Care

Family/friend

May 1, 2026

4.0 out of 5 stars
Verified Review

The Reserve at East Longmeadow

Ask about how they communicate - falls, staff changes and how do they check on patients during the day and night - do they have attentive staff? Best foot forward on the tour, but not sure that is what we are seeing.

Pam P

Not Sure

Toured community

April 13, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

This place has it all if you want a safe comunity for your parents. Well worth the tour. Gold star place….

Bonnie C

Assisted Living

Family/friend

March 2, 2026

4.0 out of 5 stars
Verified Review

Definitely recommend!

The only complaint my mother had was the food, but she is very used to fine dining. The facility itself is very nice, clean, well maintained. Her apartment was bright and well furnished. The staff was always friendly and helpful. I would highly recommend it!

Mary Campbell

Not Sure

Toured community

February 10, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Lovely exterior with enough parking. Inside the main lobby you are welcomed by a reception desk where you need to sign in and give information about who you are visiting. Everything looked very clean and well maintained. The person I met for the tour was easy to talk to and gave me all the details I needed.

Anonymous

Assisted Living

Family/friend

January 22, 2026

2.0 out of 5 stars
Verified Review

Review for The Reserve at East Longmeadow

Overall experience with the Reserve has been fair. My dad became a resident on [date removed], and my mom on [date removed],. Mom was on ALF side and dad is in memory care. They have a high turnover of staff, the food is fair and at times the cleanliness of the rooms is pretty bad. I had a face-to Fave meetings with the Ex Director ([name removed],) who by the way has resigned and with the cook and maintenance worker and it's all lip service. My mother returned in late November because dint feel like it was a good value for what you are spending. Honestly would pull my dad out if I don't think it would be upsetting to his routine. They also increase his care plan by $[removed]k which is a total money grab. I would not recommend this place to anyone.

Katherine Thomas

Not Sure

Toured community

January 6, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Met with [removed name], she was very informative, friendly and helpful. Was impressed with the facility, we all got a very good feeling about the place. This has been very stressful looking for a place for Dad.

Ana Maria Thompson

Not Sure

Toured community

December 18, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

We visited the Reserve in anticipation of moving our mother there soon. It is a beautiful and very well maintained place. The costs are very reasonable and they are offering a great deal right now. I encourage people to visit it soon if they are looking for a facility for their loved one.

Anonymous

Independent Living

Resident/client

November 12, 2025

1.0 out of 5 stars
Verified Review

Review for The Reserve at East Longmeadow

I would not recommend this place to anyone. When you have to wait an hour to get a meal When the kitchen is always running out of basic foods you tell me.

O Q

Memory Care

Family/friend

October 28, 2025

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Lovely facility

The facility is beautiful, the tour really sells it nicely. Unfortunately the circumstances around my grandmas stay at the reserve weren’t as planned. Their care levels originally placed her at a level 5 meaning moderate assistance in the memory care, but a few days later they reevaluated her as a level 10 meaning maximum assistance and an increase in cost of $[removed]k without warning. Through minimal fault of the facility she declined and ended got up to a level 12 which is essentially hospice and cost $[removed]k per month. Some of the aides were very nice but at that cost I wish we would’ve gotten more assistance. Her room wasn’t clean, everything was strewn about, the clothes in her closet weren’t hers (and I meticulously labeled everything). Bottom line, if there’s any indication your loved one may need more than a level 2-3 of care it’s not the deal they market it as. And once they’re there they can increase the care level and charge you more at any time.

The Reserve at East Longmeadow

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Reserve at East Longmeadow

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Massachusetts’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Massachusetts’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about The Reserve at East Longmeadow

  • The Reserve at East Longmeadow offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
  • Call (413) 224-2200 to reach a resident at The Reserve at East Longmeadow.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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