Serene Gardens of Hartland

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Serene Gardens of Hartland

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The staff from top to bottom worked well with my brother, my wife and me. I highly recommend this facility and thankful for the wonderful service and support.","reviewerDisplayName":"Bill Philip","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Mostly good","reviewContent":"Very clean facility. Staff overall is very caring. Had a few issues with nurse Aids. I feel they could use more training when it comes to patient safety and care. Most Nurses Aids very pleasant and really cared for the residents. However, they pass meds and I do not feel that some have enough knowledge to do so. Some med errors/misinformation were made on behalf of my mother. There are no RN's/LPN's on staff after hours and on weekends. The administration/ director addressed issues as I brought to their attention. Food was good and plentiful. Because I am an an RN, I was there every day and my mom had a nurse from hospice, it worked for us. I would not recommend for patients that need advanced medical needs.","reviewerDisplayName":"Susan Elizabeth Zaborowski","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Serene Gardens a Peaceful Place","reviewContent":"We moved our parents to Serene Gardens of Hartland about 3 months ago. They were living in an Independent Living facility before this. The administration at SG has been very accommodating to meeting our parents’ needs. They strive to listen and have addressed any concerns we’ve had. The meals are very tasty and nutritious. The faculty is clean and well taken care of.\nThere does seem to be a lot of turn over of staff but I imagen this is normal in these facilities. The staff do call our parents by name and quickly learn their needs. Although they sometimes seem short-staffed, I’ve never felt it was unsafe. Our parents are well fed, clean and content. Overall, SG feels like home to our them and we especially like the small size of the facility.","reviewerDisplayName":"Karen W","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Serene Gardens of Hartland review","reviewContent":"They are short staffed and there have been some highs and lows. My mom has several issues they are learning. There are days I wish we could afford better care, but I know nobody can take care of her like I can so I have to learn to trust them. I have high standards. She likes her space. They don't clean to my standards but I'm ocd. The outside grounds need a little tlc. There are some staff that go above and beyond, they are amazing! Some that do what they have to. Right now with the staff shortage they are busy, I wish they could spend more one on one time. Some meals have been less desirable. It's not home cooking but she has options. The activity staff are so nice. I wish they had activities on the weekends or some evenings. It's a lot of money but I know for everything we get it's not in the world of assisted living. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Serene Gardens of Hartland","reviewContent":"My aunt is holding her own still. She is on hospice. Serene Gardens is absolutely wonderful. \nStaff is very helpful and attentive! ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Recommended","reviewContent":"My loved one is currently a resident at Serene Gardens of Hartland and everything has been great for her at this facility, so far. The cleanliness and friendliness are excellent. The staff, care services, meals and value for cost are excellent as well. I would recommend Serene Gardens of Hartland to others. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great Staff, Wonderful Facility","reviewContent":"The compassion of the staff and how they help residents and family is comforting.\n\nFollow through on certain issues has not been stellar. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Serene Gardens of Heartland","reviewContent":"My only \"complaints\" are we didn't know that Bella Vita was sold until the day it happened. They are understaffed, but they are really trying to make it work. There have been issues with medication being given because it has run out. But, I have been told that they are switching pharmaceutical companies to resolve the issues. Meals were poor during the transition but are great now. I would like to see more activities or day trips or getting involved in the local senior citizen center.","reviewerDisplayName":"KC","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Give It A Moment, As Time Goes On This Is The Best Place You Can Imagine for Your Loved One","reviewContent":"This is a newer community. Bella Vita bills the pharmacy for my loved one's medications, and then the pharmacy bills me.\n\nThe community caters to each resident's dietary needs and this is wonderful to see. \n\nThis is a wonderful place. The community and staff follow guidelines and this is fabulous.","reviewerDisplayName":"Tom Lucier","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Bella Vita of Hartland","reviewContent":"My family highly recommends Bella Vita,our experience was excellent.Our mother was well cared for by an amazing staff and property owner.They exceeded our expectations with what they provide the residents for the price compared to other facilities we reviewed.But the real story is the Bella Vita employees,they are truly special people.","reviewerDisplayName":"Jim C","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Serene Gardens","slug":"serene-gardens-1459132","averageReviewScoreDisplay":8,"communityCount":9,"reviewCount":101}},"communityName":"Serene Gardens of Hartland","leadgenCompleted":false}

1453894

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2799 Bella Vita Dr, Hartland, MI 48353

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48353

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2024

Discover the perfect blend of comfort and care at Serene Gardens of Grand Hartland. Our Assisted Living and Memory Care community offers all-inclusive pricing, ensuring peace of mind for families. With a focus on individualized care, our dedicated team provides tailored support for each resident's unique needs. Enjoy a vibrant lifestyle with engaging activities, and savor delicious home-cooked meals that make every day special. Welcome to a place where your loved one can thrive and find a home that truly cares.

Discover the perfect blend of comfort and care at Serene Gardens of Grand Hartland. Our Assisted Living and Memory Care community offers all-inclusive pricing, ensuring peace of mind for families. With a focus on individualized care, our dedicated team provides tailored support for each resident's unique needs. Enjoy a vibrant lifestyle with engaging activities, and savor delicious home-cooked meals that make every day special. Welcome to a place where your loved one can thrive and find a home that truly cares.

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