About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2025 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2025 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2025 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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StoryPoint Knoxville West

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8501 S Northshore Dr, Knoxville, TN 37922

For pricing & availability:
(866) 374-4058
9.6
Review score
88 reviews
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9.6
Review score
88 reviews
5 star
82%
4 star
8%
3 star
5%
2 star
2%
1 star
3%
See all reviews
9.5
Review score
11077 reviews
117 facilities
StoryPoint Knoxville West
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StoryPoint Knoxville West
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Karen H
-
Child of resident/client
5.0
Truly blessed to have found this place
My Mother has been at StoryPoint for 11 months. I can't say enough about this facility. We needed a place ASAP and we were so blessed they had one room open. Since she has been there I don't have to worry about her. She is getting great care and she loves the staff there. They really go a

About the facility
StoryPoint Knoxville West

Welcome to StoryPoint Knoxville West, a senior living community that offers assisted living and memory care in Knoxville, Tennessee. Residents can experience a wide range of services that allow them to fully enjoy their retirement.

Residents of Knoxville West can explore community amenities including a variety of grocery stores, banks, pharmacies, and more. With shopping centers, restaurants, parks, and more, seniors at StoryPoint Knoxville West have many opportunities to socialize and pursue their passions.

Assisted living residents have access to 24 hour care as well as assistance with daily living activities including bathing, dressing, and grooming. Memory care programming offers specialized care and activities with accommodating community features.

Residents at StoryPoint Knoxville West will have a variety of floorplan options to choose from to best their lifestyle needs. Apartments feature open wheelchair-accessible spaces, kitchens, and private outdoor spaces.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the Tennessee Health Care Facilities Directory.

Related Links

Memory Care Activities: How Communities Engage Seniors With Dementia

Friendship, Food, and Peace of Mind: 5 Top Assisted Living Benefits

Assisted Living vs. Memory Care: What’s the Difference?

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2025 award winners

Senior living options offered

Assisted Living

Memory Care

Pricing
for StoryPoint Knoxville West

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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StoryPoint Knoxville West
StoryPoint Knoxville West

8501 S Northshore Dr, Knoxville, TN 37922

Atria Weston Place
Atria Weston Place

2900 Lake Brook Boulevard, Knoxville, TN 37909

Windsor Ridge
Windsor Ridge

5611 Central Ave Pike, Knoxville, TN 37912

Trinity Hills of Knoxville community exterior
Trinity Hills of Knoxville

4611 Asheville Hwy, Knoxville, TN 37914

9.6
Review score
88 reviews
9.6
Review score
88 reviews
5 star
82%
4 star
8%
3 star
5%
2 star
2%
1 star
3%
9.7
Review score
70 reviews
9.7
Review score
70 reviews
5 star
69%
4 star
23%
3 star
7%
2 star
1%
1 star
0%
9.5
Review score
20 reviews
9.5
Review score
20 reviews
5 star
70%
4 star
25%
3 star
5%
2 star
0%
1 star
0%
9.2
Review score
63 reviews
9.2
Review score
63 reviews
5 star
65%
4 star
24%
3 star
6%
2 star
0%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at StoryPoint Knoxville West

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • No Sugar
  • Low / No Sodium
  • Meals Provided
  • Guest Meals
  • Professional Chef
  • Special Dining Programs
  • Restaurant Style Dining
  • Vegetarian
  • Vegan

Room Amenities

  • Kitchenette
  • Handicap Accessible
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Computer or Media Center
  • Central Fireplace
  • Library
  • Meeting Room
  • Butterfly garden / Hummingbird garden
  • Outside Patio
  • Indoor Common Areas
  • Beauty Salon
  • Outdoor Common Areas
  • Barber Shop
  • TV Lounge
  • Private Bath

Recreational areas

  • Piano or Organ
  • Raised Garden Beds
  • Jacuzzi

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Live Well Programs
  • Brain fitness / Dakim
  • Gardening Club
  • Live Musical Performances
  • BBQs or Picnics
  • Trivia Games
  • Intergenerational Programs
  • Cooking Classes
  • Devotional Activities On-Site
  • Day Trips and Outings
  • Birthday Parties
  • Activities Off-site
  • Wii Bowling
  • Art Classes
  • Live Dance or Theater Performances
  • Activities On-site
  • Holiday Parties
  • Yoga / Chair Yoga
  • Pet-focused Programs
  • Devotional Activities Offsite
  • Karaoke
  • Stretching Classes
  • Happy Hour
  • Educational Speakers / Life Long Learning
  • Dances

Reviews

for StoryPoint Knoxville West

9.6Review score88 reviews
9.6
Review score
88 reviews
5 star
82%
4 star
8%
3 star
5%
2 star
2%
1 star
3%
StoryPoint Group, LLC
9.5
Review score11077 reviews117 communities
Write a review
A Place for Mom has scored StoryPoint Knoxville West with 9.6 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, StoryPoint Knoxville West has 88 reviews with an average "overall experience" of 4.6 out of 5.
Overall Experience
4.6
Cleanliness
4.6
Friendliness
4.7
Care Services
4.6
Staff
4.8
Meals & Dining
4.7
Activities
4.7
Value for Cost
4.5
A Place for Mom has scored StoryPoint Knoxville West with 9.6 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, StoryPoint Knoxville West has 88 reviews with an average "overall experience" of 4.6 out of 5.
Parent company
Best of Senior Living 2023
StoryPoint Group, LLC
9.5
Review score11077 reviews117 communities
Logo for StoryPoint Group, LLC
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 88 reviews
Karen H - Family/friend
Assisted Living
September 8, 2025
5.0
Truly blessed to have found this place
My Mother has been at StoryPoint for 11 months. I can't say enough about this facility. We needed a place ASAP and we were so blessed they had one room open. Since she has been there I don't have to worry about her. She is getting great care and she loves the staff there. They really go above and beyond everyday!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from StoryPoint Knoxville West
September 9, 2025
Hello Karen, It’s heartwarming to hear that your mother has felt so cared for during her time with our community. We're glad we could provide a safe and welcoming home for her when you needed it most. Peace of mind is so important, and the dedication of our team to go above and beyond each day truly makes a difference. Thank you for sharing your experience with us!
Anonymous - Family/friend
Memory Care
August 15, 2025
5.0
Verified Review
StoryPoint Knoxville West
Everyone I encountered was compassionate and professional. Great place to have your love one.
Response from StoryPoint Knoxville West
August 20, 2025
Hello, We’re so glad to hear that you found our community to be compassionate and professional. It’s wonderful to know that you feel confident in the care we provide for your loved one. Thank you for your kind feedback!
Anonymous - Family/friend
Memory Care
July 11, 2025
3.0
Verified Review
Review for StoryPoint Knoxville West
I think the biggest thing to know is that at certain times of day it is really hard to find nursing staff available on the floors. The staff that is there is very caring and supportive, even when patients are having behavioral issues. However, like most facilities they are understaffed. The nurses are very caring though and even gave me personal contact information so that I could call them for updates. However it became confusing when I didn't want to call someone's cell phone directly and off hours and wanted to just call a general nurse's line which was often hard to reach and receive callbacks from. It also wasn't clear going into it how the process is for moving in would be and what specifically we'd be responsible for versus what the facility would provide so some of that was learning as I go for example laundry service versus taking stuff home to wash. I also did not know anything about hospice until after Dad had to go to the hospital for pneumonia and came back in a pretty rapid decline. I probably would have started them out in hospice had I understood what that was for and how it worked. In the end, I guess I would say that I wish my dad could have been at home but I have grown to understand the importance of people who have the skill to manage care for elderly people especially when dementia and behavioral issues are present and cognitive decline is growing. I'm so thankful for their help and I believe that my dad had a peaceful and supportive end to his life which was very important to me.
Response from StoryPoint Knoxville West
July 17, 2025
Hello, Thank you so much for your heartfelt review. We’re truly grateful for your kind review about our caring team—it means the world to us to know your father felt supported and at peace in his final days! We also appreciate your honest feedback regarding communication and the move-in process. We understand how important clear information and timely updates are, and we’re actively working to improve in these areas—including exploring the addition of a dedicated phone line for our Memory Care neighborhood to better support families. Currently, We would really value the opportunity to learn more about your experience so we can continue to enhance our communication strategy. Since your review is anonymous, we’re unable to reach out directly—but we would love to hear from you. Please feel free to call our community and ask to speak with our Executive Director. Thank you again for your trust, your feedback, and for allowing us the honor of caring for your father!
Rick Olsen - Family/friend
Assisted Living
May 14, 2025
5.0
Great Care
The staff is wonderful and amazing! I completely trust with my aunt’s care. The food is amazing and it’s always clean. Would highly recommend anyone putting their loved one here!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from StoryPoint Knoxville West
May 15, 2025
Hello Rick, Thank you for your thoughtful review! We're glad to hear that you trust our community with your aunt’s care. It's great to know you enjoyed the amazing food and cleanliness we strive for. Your recommendation means a lot to us!
Anonymous - Family/friend
Memory Care
April 25, 2025
2.0
Verified Review
Would NOT recommend
The memory care floor always smells like urine, the floor in her room isn't cleaned well or often, her bathroom isn't cleaned properly, they never dust. The food is truly awful. The executive director isn't accessible or engaged in the daily operations. The receptionists are wonderful, kind and compassionate; as is the maintenance supervisor, he's been so good to us.
Cleanliness
2
Friendliness
3
Value for Cost
1
Care Services
2
Activities
3
Staff
2
Meals & Dining
1
Response from StoryPoint Knoxville West
May 1, 2025
Hello, Thank you for sharing your feedback. We’re disappointed to hear about your concerns and would like to connect with you directly to learn more and address any issues. We have a dedicated housekeeping team that strives to provide excellent service, and we want to ensure your loved one is receiving the care they need. Regarding our meals, we offer a variety of culinary options, including citrus balsamic glazed salmon, summer pesto shrimp pasta, angel food cake with berries, peaches, and Chantilly cream, as well as our delicious L'Orange Napoleon. If any resident doesn’t prefer a menu option, we also offer a substitute menu for more choices. We take all feedback seriously and want to work together to ensure we are meeting your expectations. Since your review is anonymous, we encourage you to connect directly with our Executive Director so we can set up a care conference and work through these concerns. Thank you again for your valuable feedback.
Jeffrey Dell - Family/friend
Assisted Living
March 6, 2025
5.0
Excellent Care
StoryPoint is a facility that provides excellent care overall. The administration oversees day to day operations and addresses issues that arise promptly and always with the resident's wellbeing as the primary focus! It has been a wonderful experience for our family and loved one who is a resident!
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Response from StoryPoint Knoxville West
March 10, 2025
Hi Jeffrey, We're glad to hear that you feel the community prioritizes the wellbeing of residents. It's wonderful to know that your experience has been positive for both your loved one and your family. Your feedback means a lot to us! Thank you.
Anonymous - Family/friend
Memory Care
March 6, 2025
5.0
Amazing place and Amazing people
I have a very good friend that lives there in memory care and I have to tell you that place is amazing , the staff there is very kind and even the management is there is on the floor helping taking care of the residents. They all work so good together. I would highly recommend this place.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from StoryPoint Knoxville West
March 10, 2025
Hello, Thank you for your review! It’s wonderful to hear about your positive experience with our team and the care provided in the community. We appreciate your recommendation and are glad to know that our efforts are making a difference.
Alexa - Family/friend
Assisted Living
March 4, 2025
5.0
Story Point is great
The staff is wonderful . They all really go above and beyond to care for my loved one. Clean facility and well maintained. I can’t say enough about how great everyone is and the level of care is truly the best.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Response from StoryPoint Knoxville West
March 6, 2025
Hello Alexa, Thank you for your kind words! We’re thrilled to hear that our team has made such a positive impact on your loved one’s care. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience.
Anonymous - Family/friend
Memory Care
February 26, 2025
2.0
Verified Review
How much care is too much to ask for
Advocate for your family members!!! Visit and go often! Things such as not dressed for appropriate weather, toothbrushing, and hand washing are daily skills. One would think for as much as you pay, those very very simple things would be taken care of. I honestly would discontinue recommending them.
Cleanliness
2
Friendliness
4
Value for Cost
1
Care Services
1
Staff
1
Meals & Dining
1
Response from StoryPoint Knoxville West
March 3, 2025
Hello, We always encourage family members and friends to visit their loved ones. We would like to learn more about your experience with us and any concerns you may have. Since we cannot identify you based on your anonymous review, we encourage you to call us directly. Please reach out at (865) 670-0504 and ask to speak with our Executive Director. Thank you.
Anonymous - Family/friend
Assisted Living
December 26, 2024
5.0
StoryPoint was the BEST! I looked at a bunch of places I found this one, The staff was very supportive. When he was passing they all held me up. I was a mess. They gave me hugs and kept me standing.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Staff
5
Meals & Dining
5
Response from StoryPoint Knoxville West
January 7, 2025
Hello, Thank you for your review! It’s heartwarming to know that our team was able to provide the support you needed during such a difficult time.
Mark - Family/friend
Memory Care
December 19, 2024
5.0
Verified Review
friendly and caring staff
I've been very happy with them. I rate 5 on all of those items. Yes, I would recommend StoryPoint Knoxville West to other families who may need a place for their loved ones
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from StoryPoint Knoxville West
January 7, 2025
Hi Mark, Thank you for your review and 5-star rating! We're glad to hear that you’ve had a positive experience and appreciate your recommendation for others in the community. Your feedback means a lot to the team.
Ann W - Resident/client
Assisted Living
December 12, 2024
5.0
Great Place !
The staff is friendly, facility is clean and well cared for. [name removed] at the front desk, always is there with a warm welcome.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from StoryPoint Knoxville West
December 19, 2024
Hi Ann, It's great to hear you had such a positive experience with our team. A clean community and friendly faces are what we strive for, and we're glad to know that our team made you feel welcomed! Your feedback means a lot to us. Thank you.
Karen H - Family/friend
Assisted Living
December 10, 2024
5.0
Overall experience better than expected
We were not looking for an assisted living facility but my Mother fell and broke her leg and we found ourselves needing a facility immediately. We live just 1 mile from StoreyPoint so they were our first appointment. We took a tour of the facility, and we were very surprised, not like other places we had been to. We were there at dinner time and the food smelled wonderful. Everyone was welcoming and a very pleasant environment. We were really lucky they had one room available and could be ready when we needed it. Several staff members have gone above and beyond. I had so many questions but no one ever made me feel like I was a bother. My Mother is happy and really enjoys the other residents and the staff that takes care of her.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from StoryPoint Knoxville West
December 19, 2024
Hi Karen, Thank you for your review! It’s wonderful to hear that your experience exceeded expectations during such a challenging time. Our team strives to create a welcoming atmosphere and provide exceptional care, so it’s great to know that your mother is happy and enjoying her new surroundings in our community. Thank you!
Emma D - Toured community
Memory Care
December 4, 2024
5.0
It made a sad situation so much easier
My great-grandfather had late stage Alzheimer’s and he needed a memory care facility but the place he was staying at said he had aggressive behavior but that wasn’t the case they just couldn’t handle it like he needed. He had been rejected from a home that same day that I called a place for mom. My Mamaw was so distraught about not finding a place for him… but I called and talked to [name removed] and she gave me 5 places that would work for him. One of the called me while I was still on the phone with her. We set up a visit to that same memory care place the next day and we got him in in less than a week! I will forever be grateful for a place for mom because they make a hard stuff a little bit easier!! I would highly recommend to anyone looking for a memory care, assisted living, or nursing home!
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Response from StoryPoint Knoxville West
December 9, 2024
Hi Emma, Thank you for your review! It’s heartwarming to hear that our team was able to assist you during such a challenging time. We strive to make the process smoother for families, and your recommendation means a lot to us. Wishing you and your family all the best!
Melissa L - Resident/client
Assisted Living
November 14, 2024
5.0
Thankful for this community
My father moved into assisted living in [date removed] and then up to memory care in [date removed]. He is now on hospice. So thankful he is here with good care and comfortable. So is here with good care and is comfortable. So thankful he will stay here the remainder of his days.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from StoryPoint Knoxville West
November 15, 2024
Hello Melissa, Thank you for sharing your heartfelt experience. We're honored to provide comfort and quality care for your father during this time. Your trust in us means a lot, and we're committed to supporting your family every step of the way.
Bart L - Family/friend
Assisted Living
November 13, 2024
5.0
Fantastic care
The entire staff is so caring and nice. They are very attentive to the patient's needs. The director is fantastic, and they are all very flexible. The cafeteria food is excellent for the patients and also their families. There are plenty of activities for the patients to participate in. There is a beauty salon on site.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from StoryPoint Knoxville West
November 26, 2024
Hi Bart, It’s great to know that you found our team to be caring and attentive. We're glad you enjoyed the cafeteria food and the activities we offer. Thank you for your review!
Wendy Eden - Family/friend
Memory Care
November 12, 2024
5.0
Beautifully renovated, full service, senior living facility
After spending several days interviewing 10 senior assistant living/memory care facilities in the Metro Knoxville area, (StoryPoint Knoxville West Senior Living Facility) was by far the BEST! From the moment I walked in the front lobby door I knew this would be my Mom’s new home. The staff and caregivers are exceptional, they are kind, compassionate and seem to really care about my Mother’s needs. They are knowlegeable and attentive and I know my mother is getting excellent care by skilled professionals. The beautifully renovated building also boasts attractive landscaped and spacious outdoor leisure areas. I recently moved my Mother into the Memory Care floor a couple of weeks ago and she has already settled in nicely and has not said one negative thing about StoryPoint! If you knew my mother, that is a HUGE compliment! It really does feel like a quaint, homey environment and I know I made the right decision!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
Staff
5
Meals & Dining
4
Response from StoryPoint Knoxville West
November 26, 2024
Hi Wendy, Our team is dedicated to providing compassionate care, and it’s rewarding to know that your mother is settling in so well. We appreciate your kind words about our community and the environment we've created! Thank you for your review. We truly appreciate you!
Sharon Fleming - Toured community
Assisted Living
November 7, 2024
5.0
Check it out, was treated with respect a
Went to see, it was clean and well maintained, people who live there was friendly and very well cared for and they all loved it and I like the people that worked there and answered my questions and concerns
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Response from StoryPoint Knoxville West
November 14, 2024
Hi Sharon, It's wonderful to know that you found the community clean and well-maintained, and that our team was able to assist you with your questions and concerns. We appreciate your kind words about the residents and look forward to welcoming you back! If you have any questions, please call our community and ask to speak with our Executive Director. Thank you.
Anonymous - Family/friend
Assisted Living
October 21, 2024
5.0
Verified Review
Positive experience
Good experience. Small facility. Kind and caring staff. My Family member was able to be discharged after properly therapeutic on meds. Home with assistance for now.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from StoryPoint Knoxville West
October 22, 2024
Hello, We’re glad to hear that your loved one had a positive experience with our team and community! Your feedback is greatly appreciated. We hope he is doing well!
Anonymous - Family/friend
Assisted Living
August 23, 2024
5.0
Verified Review
Review for StoryPoint Knoxville West
I would say that even though my Mom had a ( normal ) adjustment period to her move, as a family we have been extremely happy with entrusting her to Storypoint. It is a clean, bright, warm community & certain staff in particular seem to go out of their way to make Mom feel welcome & be so kind to her. I would highly recommend Storypoint to a family looking for excellent care & new home for their loved ones.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Staff
5
Meals & Dining
4
Response from StoryPoint Knoxville West
August 28, 2024
Hello, Thank you for your review! We understand that transitions can be challenging, but our dedicated team is here to ensure that residents are well cared for and feel comfortable in their new home, surrounded by warmth and a welcoming environment. If there’s anything we can do to assist further, please let our Executive Director know. Thank you!
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Tennessee’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Tennessee’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about StoryPoint Knoxville West

StoryPoint Knoxville West offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored StoryPoint Knoxville West 9.6 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (865) 670-0504 to reach a resident at StoryPoint Knoxville West.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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