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Sunrise at Bon Air

2105 Cranbeck Road, Richmond, VA 23235

For pricing & availability:
(866) 374-4058
8.1
Review score
61 reviews
Add review
8.1
Review score
61 reviews
  • 5 star
    42%
  • 4 star
    26%
  • 3 star
    18%
  • 2 star
    7%
  • 1 star
    7%
See all reviews
8.8
Review score
14219 reviews
230 facilities
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Sunrise at Bon Air
CompareSaveShare
Sunrise at Bon Air community exterior
17 photos4 floor plans
Sunrise at Bon Air in google map
street view of Sunrise at Bon Air

Mary H

Friend of resident/client

5.0 out of 5 stars

Review for Sunrise at Bon Air

They have helpful and friendly staff. The food is great and the room size is sufficient. I would recommend the community to others.

Read all reviews

Sunrise at Bon Air

About the facility

In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home. At Sunrise, we encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.

Senior living options offered

  • Assisted Living
  • Memory Care

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Sunrise at Bon Air

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • StudioStarting at $3,496/mo
  • 1 BedroomStarting at $4,469/mo
  • 2 BedroomsStarting at $4,834/mo
  • Semi-PrivateStarting at $2,614/mo

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • StudioStarting at $6,931/mo
  • 1 BedroomStarting at $7,782/mo
  • Semi-PrivateStarting at $6,080/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Sunrise at Bon Air
Select tour type
Select preferred date

Amenities

at Sunrise at Bon Air

Healthcare Services

  • Memory Care
  • Medication Management
  • Diabetic Care
  • Incontinence Care

Meals & Dining

  • Meals Provided
  • Special Dining Programs
  • Restaurant Style Dining
  • No Sugar

Room Amenities

  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Kitchenette
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room

Common areas

  • TV Lounge
  • Indoor Common Areas
  • Library
  • Outdoor Common Areas

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Happy Hour
  • Live Well Programs

Compare

Sunrise at Bon Air community exteriorSunrise at Bon Air

2105 Cranbeck Road,
Richmond, VA 23235

Commonwealth Senior Living of Bon AirCommonwealth Senior Living of Bon Air

1000 Twinridge Ln,
Richmond, VA 23235

The Crossroads at Bon Air community exteriorThe Crossroads at Bon Air

9100 Bon Air Crossings Dr,
Richmond, VA 23235

The Barrington at HioaksThe Barrington at Hioaks

350 Hioaks Rd,
Richmond, VA 23225

8.1 out of 10
Review Score61 reviews
9.3 out of 10
Review Score86 reviews
9.2 out of 10
Review Score67 reviews
8.7 out of 10
Review Score250 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Sunrise at Bon Air

8.1 out of 10
Review Score1-20 of 61 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.2
Friendliness
4.3
Care Services
4.2
Staff
4.7
Meals & Dining
4.7
Activities
4.4
Value for Cost
4.0

A Place for Mom has scored Sunrise at Bon Air with 8.1 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Sunrise at Bon Air has 61 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 61 reviews

Last Updated: 9/22/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Mary H

Assisted Living

Family/friend

September 22, 2026

5.0 out of 5 stars
Verified Review

Review for Sunrise at Bon Air

They have helpful and friendly staff. The food is great and the room size is sufficient. I would recommend the community to others.

Nannette Motley

Not Sure

Toured community

September 21, 2026

5.0 out of 5 stars

This is a very warm, homey feeling place. My parents enjoyed the tour. They like the feel of the suites and felt like they would enjoy living there. Even the memory unit was better than I expected. I thought it would be more like a hospital setting but it was like home.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Thelma K

Assisted Living

Family/friend

September 11, 2026

5.0 out of 5 stars
Verified Review

Review for Sunrise at Bon Air

The nurses were awesome. They made mom comfortable especially her last few days. Nurses were very caring. I would recommend them to others who are searching for senior living for their loved one.

Anonymous

Assisted Living

Family/friend

September 8, 2026

2.0 out of 5 stars
Verified Review

Sunrise at Bon Air

They should not be in business It is all about money and they don't pay any attention to the residents. Many of the call bells do not work and they have been aware for months. Finding an aide when you need one is ridiculous. Falls go unnoticed or ignored. Only nurse at site is never there when needed and has office so far away from residents that it is impossible to know what is going on. Staff has the worst attitude I have ever seen and freely tells families and residents how bad things are. We went days without chux and wipes. Staff was told to use towels. I received a refund check but the company stopped payment on it without advising me and my back had to inform me. Shady place. One day they will be exposed for the substandard care but I suspect the financial practices of pretending to provide a refund and then stopping payment makes it all worth it to them. I assume it appears that I was refunded in their books Some nice people work there - it is unfortunate that the local administration and corporate executives short staff them into burnout. And only worry about money. Money isn't going to help when they lose their licensure. I guess you can tell I don't like Sunrise.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
3.0
Staff
1.0
Meals & Dining
4.0

Helen U

Not Sure

Toured community

July 14, 2026

5.0 out of 5 stars

I was not able to tour the facility, but the staff member I spoke with was very kind, welcoming, and accommodating. The reason I did not take the tour was because my aunt needs a place to live in Hampton, Virginia, rather than Richmond, Virginia. Although the location was not the right fit for her needs, I appreciated the time, kindness, and assistance that were provided.

Anonymous

Assisted Living

Family/friend

April 22, 2026

3.0 out of 5 stars
Verified Review

Care doesn't match the high cost

The price is ridiculous and should be looked at. The room size is small. Some staff are wonderful. There is much discontent and unhappiness among the staff, and there is large turnover. The activities were great. The current leadership is new but clueless and will not be able to cure the toxicity that is causing patient care to suffer, and it needs a shake up from the top.

Anonymous

Assisted Living

Family/friend

April 9, 2026

3.0 out of 5 stars
Verified Review

Review for Sunrise at Bon Air

The quality of care here has been inconsistent and seems to depend on which staff member is on duty. While some caregivers are attentive and do an excellent job, others fall short in meeting basic needs. There have been ongoing concerns with accessibility and responsiveness. At times, essential items like the call button, bed controls, and medical equipment have not been within reach, which can be distressing for someone who requires full assistance. Because of this inconsistency, I feel the need to visit frequently just to ensure everything is as it should be. With more consistent attention to detail and care, this could be a much more reassuring environment.

Anonymous

Assisted Living

Family/friend

March 11, 2026

1.0 out of 5 stars
Verified Review

Do a tour and get the care plan in writing

Overall, my POV is during the sales process. Things were oversold and ultimately under delivered. I repeatedly escalated for clarity on the timing and frequency of the things that were discussed and was given the runaround and ultimately never given the information. We asked simple questions like when will bathing be for this week and how often will it be? I spent over two hours on the phone escalating for over a week and was never given an answer.

Anonymous

Assisted Living

Family/friend

March 11, 2025

4.0 out of 5 stars
Verified Review

We would recommend Sunrise

Friendly atmosphere, felt like a family, other residents were so nice to Dad and us, the staff was with us to the end - some staff came in to pay their respects when Dad passed away. We appreciated their kindness. They would stop in just to say hi to Dad and visit with him. Yes, overall we would recommend Sunrise. But we would not recommend them if your family member is in Hospice. We had big communication problems between them and Hospice. We ended up being in the middle to get things taken care of quite a bit.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Lisa

Assisted Living

Family/friend

March 5, 2025

5.0 out of 5 stars
Verified Review

Families experience

I would rate them all 5. I could not be more pleased. What we like the most about Sunrise at Bon Air is their service and the staff. Very attentive. We would highly recommend this community to other families.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Massie

Memory Care

Family/friend

October 22, 2024

5.0 out of 5 stars
Verified Review

Just like home.

I would give them a 5 on all questions. My father was happy and extremely well taken care of. The folks there were amazing. He was in memory care so activities were more limited to in house but he enjoyed them. He and I toured 8 facilities and this was the one he really liked. It's more like home. He did so well there.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Carolyn

Assisted Living

Resident/client

May 15, 2024

4.0 out of 5 stars
Verified Review

Looks, acts, and feels like "home".

The friendliness of the staff gets a 5+. Quality of care rating is less than perfect because of the QUANTITY of it … (short staffed). Meals offer variety but occasionally over-cooked vegetables.. Activities are also varied but often spaced too close together time-wise so you don’t have a lot of time between them.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Michelle S

Assisted Living

Family/friend

April 22, 2024

4.0 out of 5 stars

Very impressed with how well the staff is aware of the resident's needs, they seem to care about the residents well being and made sure they are at meals and if t not they do and get them. The staff knows my mom's name and always pleased to her and myself. I love that it is a small community.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Cindy N

Assisted Living

Family/friend

April 8, 2024

5.0 out of 5 stars

God Bless Sunrise

The people at Sunrise have been a blessing to our family from the very first day of meeting with their wonderful sales director. The staff is genuine, caring, helpful, and knowledgeable. We are so thankful for sunrise!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Laura D

Assisted Living

Toured community

February 27, 2024

5.0 out of 5 stars

Warm inviting employees, large rooms for residents, memory care is bright and friendly.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

James

Memory Care

December 7, 2023

5.0 out of 5 stars

Wonderful care in a home-like environment

This is my eighth year referring clients to [name removed] at Sunrise Bon Air. The customer communication and the follow-up are outstanding. All of my placement at Sunrise have had a wonderful experience with care and socialization. I consider Sunrise the best of the best in assisted living and memory care.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Rebecca I

Assisted Living

Industry reviewer

November 30, 2023

5.0 out of 5 stars

Wonderful care in a home-like environment

I have worked with Sunrise of Bon Air for many years, and have always found this to be a caring community, filled with compassionate staff, in a warm and welcoming environment. I would encourage you to tour this community if you are looking for assisted living care in the greater Richmond area.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Megan E

Memory Care

Family/friend

November 30, 2023

5.0 out of 5 stars

Very caring and loving place

We love having our family member here at Sunrise because of the community vibe it offers. It feels like home and the staff members feel like family. There are always activities going on and something new happening. We highly recommend Sunrise to anyone who's looking for a warm, welcoming environment.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Robin S

Assisted Living

Industry reviewer

November 30, 2023

5.0 out of 5 stars

caring competent and engaging

I have found the staff to be caring and competent. They always try to engage the residents and make their "home" a pleasant place to be. A true community that works to provide for the needs of the residents physically, emotionally, socially and spiritually. There are few places I would recommend, and this is definitely one of them. Thank you for all you do every day!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Susan M

Assisted Living

Family/friend

November 30, 2023

5.0 out of 5 stars

Excellent family environment

The community provides excellent care for my mother, she is 89 and she loves the staff and they are so patient with her. I feel like I have an additional family. I am so grateful for the passionate staff.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Sunrise at Bon Air

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Sunrise at Bon Air

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Virginia’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Virginia’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Sunrise at Bon Air

  • Sunrise at Bon Air offers 1 Bedroom, 2 Bedrooms, Semi-Private and Studio. Learn more.
  • Call (804) 560-7707 to reach a resident at Sunrise at Bon Air.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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