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The new Executive Director is a [profanity removed] to the staff and they have recently lost a lot of key people. I've even called her boss. My mom fell forward out of her wheelchair twice because it wasn't locked. She blamed my mom who's 102 and only her one are works. Luckily I know all the residents and they saw what happened. I don't know if I would recommend them. It takes forever to get things done by maintenance. And there is nothing for the residents to do on Saturday since the new social director. I don't like my loved one sitting in her room all day. The nursing staff is lovely. My mom is happy there. And it's right around the corner from my house.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Highly recommend","reviewContent":"Beautiful facility. Very helpful and kind staff. The level of Mom's care needs pretty low right now, so we find that certain things might be overlooked by staff, e.g. laxative needs, room temperature controls, how to work the tv, etc. She has memory issues and might forget things and not say anything about it. A little more inquiry and observation would be good even though she performs all of her adls. Would really like to see two things...add the tv channel that plays Cubs games (Mom is a diehard fan) and some outings away from the facility. \n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"compassionate care, great experience, genuine staff","reviewContent":"They took excellent, comprehensive and compassionate care of my mother. I would recommend them to anyone. I would choose them again for care of any member of my family. I have nothing to say except that I am very happy that they were there for my mother every step of the way. The facility was always be clean, never smelled. The added touch of a resident house dog was truly lovely. My mother loved that dog and I believe it stretched out the quality of her days. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Short but amazing stay!!","reviewContent":"Excellent care and staff! So caring to every detail and understanding of the entire family needs. Excellent food! The team was amazing helping us long distance with all the details and our final move. ","reviewerDisplayName":"Karline P","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Sunrise Review","reviewContent":"Wonderful Assisted Living facility. GREAT SERVICE, FOOD and ASSISTANCE.\nKipley Peal (my wife) completely agrees with total review. There were never any unsolved problems or issues. \nAll of the Sunrise staff were very responsive to all of our needs.we \n","reviewerDisplayName":"Ronald Peal","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Sunrise of Schaumburg review ","reviewContent":"He needed some additional reminders with some daily hygiene things and location/times for activities due to his dementia, so that could have been a little more consistent. I had to stay on top of that piece. But otherwise the staff and other residence were excellent. Activities could have been more varied. They didn’t change up much during the week. But overall he was able to participate without having to be on memory care yet. Especially because he is so physically able and strong still. It’s a beautiful homey facility.\n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Sunrise of Schaumburg","reviewContent":"We picked this community because the facility was impressive and the staff were delightful. Highly recommend to others. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Mom Loves It Which Is All That Matters","reviewContent":"One of the problems I have is getting things done. There is a lot of pass the buck here. I also think they are short on staff. My mom seems to wait a long time to get assistance to the bathroom. Like 30 minutes sometimes. \n\nThe biggest problem though is the billing system. They do not have a cut and dry billing. They have a point system. They told me she needed the next care level but I have no clue what I am getting for $99 a day of care. \n\nI thought the state required a menu of charges. I don't care for this. At all. ","reviewerDisplayName":"AS","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Sunrise of Schaumburg","reviewContent":"They have been very patient with my mom. She is actually not there anymore. She needs to move to a nursing home. The Apartment was fine, and they kept it clean. I would recommend this place to other families.","reviewerDisplayName":"Mary ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Sunrise Senior Living","slug":"sunrise-senior-living-88","averageReviewScoreDisplay":9.2,"communityCount":230,"reviewCount":11700}},"communityName":"Sunrise of Schaumburg","leadgenCompleted":false}
95102
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790 North Plum Grove Road, Schaumburg, IL 60173
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60173
Schaumburg
IL
null
2024
<p>In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home. At Sunrise, we encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.</p>
<p>In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home. At Sunrise, we encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.</p>
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