What room types does The Courtyard at Bellevue offer?

The Courtyard at Bellevue offers Studio. Learn more.

What is the phone number for The Courtyard at Bellevue?

Call (920) 939-5139 to reach a resident at The Courtyard at Bellevue.

The Courtyard at Bellevue | Assisted Living & Memory Care | Green Bay, WI 54311

Compare

The Courtyard at Bellevue 1600 Hoffman Road, Green Bay, WI 54311	Dimensions Living Green Bay 246 Berger St, Green Bay, WI 54302	Bellevue Senior Living 1660 Hoffman Road, Green Bay, WI 54311	New Perspective Howard 2790 Elm Tree Hill, Howard, WI 54303
Review Score Not available	9.5 out of 10 Review Score45 reviews	8.6 out of 10 Review Score66 reviews	8 out of 10 Review Score29 reviews
Studio Starting at $X,XXX/mo	Studio Not available	Studio Starting at $X,XXX/mo	Studio Starting at $X,XXX/mo
1 Bedroom Not available	1 Bedroom Starting at $X,XXX/mo	1 Bedroom Starting at $X,XXX/mo	1 Bedroom Starting at $X,XXX/mo
2 Bedrooms Not available	2 Bedrooms Starting at $X,XXX/mo	2 Bedrooms Starting at $X,XXX/mo	2 Bedrooms Starting at $X,XXX/mo
Active promotion No	Active promotion No	Active promotion No	Active promotion No
Pet friendly Yes	Pet friendly Yes	Pet friendly Yes	Pet friendly Yes
Care types offered 2 Assisted Living, Memory Care	Care types offered 1 Assisted Living	Care types offered 2 Assisted Living, Independent Living	Care types offered 3 Assisted Living, Memory Care, Independent Living
Schedule Tour	Schedule Tour	Schedule Tour	Schedule Tour
Share With Family	Share With Family	Share With Family	Share With Family

View map	View map	View map	View map
Download brochure	Download brochure	Download brochure	Download brochure
Call Now	Call Now	Call Now	Call Now

2.0 out of 5 stars

Verified Review

Disappointed, not at all what we expected

The staffing is terrible - there are hardly any staff still here that were here when she first moved in. She does not like the food. There are always leftovers because she does not eat them. Residents wear alert buttons - her button was not even working for the longest time. That is the only way to get staff to come to the room for help so that was a big issue. The stealing that goes on is ridiculous. A lot of things that I sent with mom disappeared. The billing has been terrible. When you get an invoice there is no invoice # or any way to track it. We have been very disappointed and would not recommend them to other families.

Cleanliness

3.0

Friendliness

1.0

Value for Cost

1.0

Care Services

2.0

Activities

3.0

Staff

1.0

Meals & Dining

2.0

Response from The Courtyard at Bellevue

March 6, 2023

To whom this may concern: We are happy to address and explain the concerns you have listed here: - The staffing at the Courtyard at Bellevue is held at 4 to 5 floor staff: this is adequate staffing ratios for our current acuity levels in our Memory Care and Assisted Living. Our meal program provides 3 meals per day, prepared daily, and managed by our nutritionist/dieticians through our food vendor. In addition to our meal program we provide a snack and hydration pass 3x per day in between meals. Residents are provided with pendants to be worn as a monitoring system which allows them to alert staff for their needs. However, residents need to physically press the button on the pendant for the alert to take place. Staff is then able to respond to alert and their need. If a resident can't make their needs met, we can adhere a plan with our staff so that we are checking in on them periodically, such as in our memory care. In review, we show no reports of stealing have been brought to the attention of the community Administrator/staff. The Courtyard at Bellevue takes this concern seriously and holds a strict protocol on theft once reported. In Memory Care it is common that things are misplaced or shuffled around from time to time, we do our best to keep things in order and look for items that we are aware of that could be misplaced on a regular basis. If there are items are missing, we are asking that you make staff aware, so we know the need to look for said items. Billing: Billing happens monthly, ACH is available – we also work with Long Term Care Insurance and submit insurance requests monthly. Thank you for sharing your concerns.

1.0 out of 5 stars

Stay Away!

My mother-in-law was one of the first residents when the facility opened. It was a great place with caring staff, BUT over time, staff turnover was horrible and the COMPLETE lack of care, concern and communication towards the end of her life was UNSPEAKABLE! She suffered so much in the end with them forgetting to give her her morphine multiple times. Nurse was so rude to both our family and staff. No one ever seemed to know if meds had been given or not. The hospice company Courtyard recommended was the worst (Heartland). Heartland was to drop off a hospital bed they did, in pieces! My husband had to put it together and it wasn't easy. Courtyard refused to prorate the final bill and charged us for a full month but was sure to call the day of the funeral to find out how soon we could move her things out even though we had paid thru the month. THEN they over billed the ins policy and it took several attempts to speak to the billing person to get things straightened out.

Cleanliness

1.0

Friendliness

2.0

Value for Cost

1.0

Care Services

1.0

Activities

3.0

Staff

1.0

Meals & Dining

2.0

5.0 out of 5 stars

Gorgeous place! It's a retirement community and Assisted Living but not Memory Care/lock down. Very nice full size 1 bedroom apartments, can accommodate a queen size bed, full kitchen if the resident chooses to cook for themselves. They are private pay only.

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

3.0 out of 5 stars

Verified Review

Courtyard at Bellevue, a calm quiet place for care

The community is kept very clean, however that is due to the care givers cleaning the main areas. At present, they do not seem to have consistent housecleaning services available for individual resident rooms. They also had care givers serving meals as they hired more personnel to staff the kitchen. As a result of the lack of kitchen staff, the meals were bulk prepared and then warmed later and served by care giving staff. This is very unsanitary and results in lacking food experience. With that said, recently they have hired some new nutritionist staff, which has resulted in slightly higher quality food, however still poorly served.

Cleanliness

4.0

Friendliness

3.5

Value for Cost

2.0

Care Services

4.0

Activities

3.0

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

Know Wisconsin’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Wisconsin’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.