6701 Ironbridge Pkwy, Chester, VA 23831
Anonymous
Child of resident/client
The Crossings at Ironbridge
My father passed away recently. They were very helpful with getting my family in touch with hospice. The nurses were excellent. Everyone was wonderful to my father and family.
Read all reviewsThe Crossings at Ironbridge
Aging well is living your best life each day. The Crossings at Ironbridge provides assisted living and memory care services in quiet Chester, Virginia. Our blooming courtyard and wooded, country setting offers a most exceptional experience in retirement living. With spacious accommodations, unique common areas, lively activities, and convenient services, The Crossings is an ideal place to dive into your golden years.
Our seasoned staff works hard to deliver discreet and effective personal and medical services that leave residents feeling valued and understood. Whether you need transportation assistance or simply a compassionate ear, we’re around to offer our support.
Staff is also well-versed in the challenges that may arise from Alzheimer’s and dementia-related symptoms, and our community is designed to prioritize safety, security, and comfort of those with memory care needs.
Our community is near a variety of shopping, dining, and entertainment venues unique to Chester. Visit Howlett’s Restaurant and Tavern, golf at Ironbridge Sports Park, or simply relax at Chester Club Lake. The choice is yours!
Whatever your needs may be, concierge services are there around the clock to assist residents. Our community amenities provide living experiences centered around fun, leisure, and wellness. Scheduled activities keep residents...
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The Crossings at Ironbridge
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.9 out of 10 Review Score36 reviews | 8.5 out of 10 Review Score10 reviews | 8.4 out of 10 Review Score30 reviews | Review Score Not available |
Studio Starting at $X,XXX/moStarting at $4,745/mo | Studio Starting at $X,XXX/moStarting at $5,462/mo | Studio Starting at $X,XXX/moStarting at $5,887/mo | Studio Not available |
1 Bedroom Starting at $X,XXX/moStarting at $6,470/mo | 1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $6,375/mo | 1 Bedroom Not available |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Assisted Living, Memory Care | Care types offered 1 Memory Care |
for The Crossings at Ironbridge
A Place for Mom has scored The Crossings at Ironbridge with 8.9 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Crossings at Ironbridge has 36 reviews with an average "overall experience" of 4.2 out of 5.
Anonymous
Assisted LivingFamily/friend
July 22, 2026
My father passed away recently. They were very helpful with getting my family in touch with hospice. The nurses were excellent. Everyone was wonderful to my father and family.
Wanda H
Assisted LivingFamily/friend
February 19, 2026
Daddy enjoys the food. They have a prepared meals and also a menu they can order from. All the employees in the dining area are very helpful and they care that the residents eat. Dad has a courtyard room, he enjoys looking out at the birds and the snow. The nurses and aides are great. They look after the residents and let you know what kind of day they are having. The doctor comes twice a week and orders new medication and any test they need. We had a problem with getting the medication right but that was fixed and now it is great. The residents are checked on every two hours. They have activities each day. They have Bible study once a week and church service on Sunday. The rehabilitation staff are very good. They work with your family member and let you know how they are doing. Everyone is very nice and helpful there. The management over all is good but some are great. [name removed] is the executive director, she showed me around and always there to help when you have a problem. [name removed] director of Harmony Square, always there to help- with anything. [name removed] office manager, went to her about a hospital visit , she fixed it so it will not happen again. [name removed] director of Dining, always talking to the residents about there meals. Once a month he does a special demo for them. A believe this was a good move for my dad. He enjoys being there. He interacted more with the staff and residents then he did before.
Barbara T
Assisted LivingFamily/friend
January 7, 2026
The staff was informed and willing to help with answering questions to make the transition as easy as possible. My niece has been engaging it activities and enjoying them. Thanks for referring us.
Anonymous
Assisted LivingFamily/friend
September 10, 2025
The management and staff were very accommodating to our situation. It was a bit of rush for us to get in there and it worked out really well. They were upfront about the costs and their capabilities to care for [name removed] . All meals were in the dining room and they made a point of introducing everyone and made us comfortable. There was a wide variety of meal choices as well. [name removed] had to go back to the hospital for additional surgery but they are holding the room for her for when she returns to the Crossings. Probably in another week or so.
Anonymous
Memory CareFamily/friend
July 23, 2025
They always call to let me know about any medical situation. They keep them safe in the memory care section. They feed them very well.
Joseph J
Assisted LivingFamily/friend
April 23, 2025
I think with any facility their will be good and bad but I have been very pleased overall. I believe you always want to stay involved and build that relationship with staff and administration. I have been most impressed with the activities coordinator...[name removed]. She makes sure to include him and with his dementia they tell him let's go to this activity and he is just as happy to go. I am grateful and he is happy there.
Angela C
Memory CareFamily/friend
February 13, 2025
I found the initial contact to be very warm, reassuring and efficient. Place is clean and well run. However I do feel that my loved one was incorrectly assessed as being a fit for Memory Care. While my loved one had memory impairment she did not have the physical capacity to live independently at Crossings. Frankly the assessment was flawed and we believed she’d be okay because of nice staff and marketing. For the company it’s checking a few boxes but for family it’s an agonizing emotional investment. We would have been happier if she had been rejected and referred to SNF. So my advice is for families to take their time and go with their gut, not financial incentives and extras. This is a nice place but ONLY meant for mildly cognitive impaired fairly self sufficient physically healthy people who don’t require frequent monitoring. If your loved one requires more than that this is not the place for you.
Anonymous
Assisted LivingFamily/friend
May 14, 2024
Very disappointed Ready to look elsewhere Always tacking on extra fees but not providing the service the extra fee is for Said there would have transportation to doctor's appointments, but I have to fight for it It shouldn't be a fight My loved one pushes the call button repeatedly and no one comes My loved one has to call me and I call the front desk and really fuss, then my loved one is immediately cared for
Anonymous
Assisted LivingFamily/friend
March 6, 2024
The regular staff make sure they make you feel like family as much as possible. Every one has been supportive and helpful. I would definitely recommend The Crossings at Ironbridge to others.
Anonymous
Assisted LivingFamily/friend
March 5, 2024
Friendly, Work well with each other, supportive Focus on how would you want your family cared for. Treat them with love and care. Meet their needs and understand their concerns.
Anonymous
Assisted LivingFamily/friend
December 27, 2023
As of the first of 2024 they are increasing their fees and I feel that to be unfair due to the fact that they are very understaffed. Since being involved with them since March of 2033 the staff has had major changes and are constantly leaving. How can you justify an increase with this being a constant issue. My mom has been in rehab for the past few weeks from a fall and my fear is that even though she has a private caregiver with her doing the day Monday - Friday, I worry about her during the nights and weekends. The nursing staff is very short and I worry that she will not get the attention that she is going to need when she rerurn's to the facility. Even though they are short staffed, everyone that I have dealt with has been very nice.
Anonymous
Assisted LivingFamily/friend
June 13, 2023
The management staff is responsive to the questions and issues we may have. I feel that our loved one is taken care of. The Crossings at Ironbridge has provided our family with piece of mind and we would recommend the community to other families looking for a community for their loved ones.
Anonymous
Assisted LivingFamily/friend
June 9, 2023
Over all good. But the food and laundry service is not good. I've repeatedly asked them to fix the door in my mom's room going out to the courtyard. My husband can barely open it. And every room on my mom's side of the building gets water in it when it rains. They just put absorbing mats down. There is also not sufficient enough staffing either. Far as laundry, they have caused bleach stains on some items and shrunk quite a few items as well.
anonymous
Assisted LivingToured community
January 24, 2023
I had no real issues with this facility at all. They gave us a great tour with all the information we could have needed and did a good job thoroughly showing us around and what they had to offer. We just felt a strong pull from another facility so we went with our gut.
anonymous
Memory CareFamily/friend
August 22, 2022
The Crossings at Ironbridge has been very accommodating since the beginning. We like how the rooms are a decent size. We have not been there during meal time but our loved one does not complain so we assume the meals are good. There seems to be a good amount of activities on the floor our loved one is on. Based on our experience so far we would recommend this community to other families.
Cheryl
Assisted LivingToured community
July 12, 2022
Nice place but care services/activities were not offered, which were needed for mom.
anonymous
Memory CareToured community
March 22, 2022
We had a really good tour experience with The Crossings at Ironbridge. This was our second choice and we feel that it would be a great facility to have a loved one in.
Archer R
Assisted LivingFamily/friend
October 29, 2021
We chose The Crossings because the marketing person actually knew my sister who is now a resident there. I also spoke with the administrator there and she was very easy to work with. The room sizes at the facility are very adequate for her needs. The staff are very accommodating and communicative. They have tons of activities provided here and the staff help to get everyone involved. They do have a lot of levels of care and they really try to work with your loved ones needs. I would definitely recommend them to families looking.
anonymous
Assisted LivingFamily/friend
October 12, 2021
This is a nice community for your loved one. I would recommend it. They are currently having some staffing issues however, they are working through it. They have activities like crafts, puzzles, art , learning hula dances and themed gatherings.
John
Memory CareFamily/friend
April 22, 2021
They kept changing the way they did the laundry, which was fine. But 50% of my loved one's clothes just disappeared, even after we tagged them. The food was not very good here. And they really didn't have much meal planning for you if you had needs or preferences off the main stream. I could see they had a lot of activities, but my loved one didn't participate. The management was very good. If you had an ear to management, they would help you out a lot. It's not like they ignored you. For instance, I wanted to put cameras in my loved one's room, and they were very open to that and helped me to get that achieved. Overall, after looking at several places, I'm glad I chose them. The marketing director was very supportive from the beginning to the end. I could run questions by her, and she was very helpful. We ended up needing hospice care, and they helped get that set up. The hospice service they recommend there was excellent. I got to talk to a chaplain once a week, and the home office would call me once a week. The hospice nurse was outstanding. It was like having a sister there.
The Crossings at Ironbridge
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know Virginia’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Virginia’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
