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The Hearth at Greenpoint

150 Old Liverpool Rd, Liverpool, NY 13088

For pricing & availability:
(866) 374-4058
9.2
Review score
59 reviews
Add review
9.2
Review score
59 reviews
  • 5 star
    49%
  • 4 star
    31%
  • 3 star
    10%
  • 2 star
    5%
  • 1 star
    5%
See all reviews
8.3
Review score
491 reviews
17 facilities
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The Hearth at Greenpoint
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The Hearth at Greenpoint
17 photos5 floor plans
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Anonymous

Child of resident/client

4.0 out of 5 stars

The Hearth at Greenpoint

Staff is friendly and competent! Building is clean, food is very good and the atmosphere is welcoming! Apartment size is perfect for my dad! I would Absolutely recommend The Hearth

Read all reviews

The Hearth at Greenpoint

About the facility

The Hearth at Greenpoint offers independent and assisted living to seniors in Liverpool, New York, and the surrounding areas. Spacious, well-lit common areas, intimate seating by the fireplace, and well-manicured courtyards create an inviting atmosphere. You’ll feel welcomed by the staff and caregivers at this pet-friendly community.

Onondaga Lake Park provides breathtaking views and a variety of activities — fishing, boating, biking, and more! For entertainment, you can enjoy a local performance at The Landmark Theater. Those interested in art and culture will delight in the Everson Museum of Art. You’ll also find plenty of other local areas to interest you with golf courses, shopping, and dining — all just minutes away.

Community Amenities and Services

This vibrant community strives to offer a variety of activities to suit the interests of the community members. Walking clubs, dancing, chair yoga, and other physical activities are offered through the community’s Move More program. You can also look forward to intellectually stimulating conversations on a variety of topics, like science or politics, and challenging activities including trivia and puzzles. You can also make your own fun — check out a book from the library or watch a classic film in the theater...

Senior living options offered

  • Assisted Living
  • Independent Living

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The Hearth at Greenpoint

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • StudioStarting at $4,602/mo
  • 1 BedroomStarting at $4,877/mo
  • 2 BedroomsStarting at $5,333/mo

Independent Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • StudioStarting at $3,865/mo
  • 1 BedroomStarting at $4,140/mo
  • 2 BedroomsStarting at $4,596/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at The Hearth at Greenpoint
Select tour type
Select preferred date

Amenities

at The Hearth at Greenpoint

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • No Sugar
  • Professional Chef
  • Guest Meals

Room Amenities

  • Cable or Satellite TV
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Garden View
  • Full kitchen

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Barber Shop
  • Library
  • Outside Patio
  • Beauty Salon

Recreational areas

  • Game Room
  • Movie or Theater Room
  • Fitness Center
  • Golf Course or Putting Green

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping

Languages spoken

  • English

Activities

  • Gardening Club
  • Visiting Chaplain or Priest
  • Community Service Programs
  • BBQs or Picnics

Compare

The Hearth at GreenpointThe Hearth at Greenpoint

150 Old Liverpool Rd,
Liverpool, NY 13088

Park Terrace at RadissonPark Terrace at Radisson

2981 Town Center Rd E,
Baldwinsville, NY 13027

Brookdale LiverpoolBrookdale Liverpool

4055 Long Branch Road,
Liverpool, NY 13090

Brookdale Bellevue AL/MCBrookdale Bellevue AL/MC

4330 Onondaga Boulevard,
Syracuse, NY 13219

9.2 out of 10
Review Score59 reviews
9.4 out of 10
Review Score22 reviews
8.8 out of 10
Review Score58 reviews
8.8 out of 10
Review Score75 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

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Reviews

for The Hearth at Greenpoint

9.2 out of 10
Review Score1-20 of 59 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
4.0
Staff
4.4
Meals & Dining
4.4
Activities
4.0
Value for Cost
4.1

A Place for Mom has scored The Hearth at Greenpoint with 9.2 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, The Hearth at Greenpoint has 59 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 59 reviews

Last Updated: 8/26/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 26, 2026

4.0 out of 5 stars
Verified Review

The Hearth at Greenpoint

Staff is friendly and competent! Building is clean, food is very good and the atmosphere is welcoming! Apartment size is perfect for my dad! I would Absolutely recommend The Hearth

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Alison S

Assisted Living

Family/friend

July 6, 2026

5.0 out of 5 stars

A Far Away Land

I recently moved my dad into The Hearth and Greenpoint and it was such an easy and informative experience. I live eight hours away and [name removed], Director of Sales, helped me with every step to make sure the transition was smooth and my dad had the support he needed. Not only did they allow me to have furniture delivered prior to his move-in date, but they helped arrange trnasport for him from his medical rehabilitation facility to The Hearth. His move would not have been possible without [name removed]and her amazing staff. My dad has been thrilled with everything at the facility. He thoroughly enjoys the residents, the staff, the food, all of it. He feels AT HOME which is incredibly important after the whirlwind month and a half he had following a medical incident. I feel like I have a whole support staff at my disposal and they have been very responsive to my emails. He was able to get a primary care check-up within the first month as well! Bravo to [name removed], [name removed], and the entire Greenpoint staff.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Independent Living

Family/friend

June 23, 2026

4.0 out of 5 stars
Verified Review

Review for The Hearth at Greenpoint

Friendly staff, a nice variety of activities (although mom has only participated in a couple). Apartment is small, but sufficient. Generally the facility is clean and cared for, but the apartment was not clean-move-in-ready when we received the keys.

Anonymous

Assisted Living

Family/friend

June 10, 2026

4.0 out of 5 stars
Verified Review

Review for The Hearth at Greenpoint

They are doing what they say they will do....the food/dining experience isn't the best...food is mostly bland, but there are exceptions, just average fare. I would recommend it. compared to other places I visited my family is happy with the place. Its not perfect, but the staff is nice, helpful, and accessible....its a big place, easy for newcomers to get turned around. Every hallway looks the same....but there are always things to do, entertainment, options for peer engagement if you want to....

GW

Assisted Living

Family/friend

May 8, 2026

5.0 out of 5 stars
Verified Review

Good resource for moving Mom to senior living home

APFM was a good starting point for an entirely new experience for me and my family. I would recommend as I also appreciated the articles on again, clearing out a family home and living with your aging parents

Tom L

Assisted Living

Family/friend

March 23, 2026

5.0 out of 5 stars
Verified Review

Review for The Hearth at Greenpoint

I would give it 5 stars. It is very clean, lots of activities, rides to stores, food seems to be pretty good. I think my mother would probably give it a 4. If you don't like what is on the menu for that day, they will make you an alternative. Several levels of care taking their as well. You can do your own laundry or have it done for you. My mother has made many new friends.

Anonymous

Assisted Living

Family/friend

February 12, 2026

5.0 out of 5 stars
Verified Review

Review for The Hearth at Greenpoint

The staff was extremely friendly and easy to work with. The food was amazing. The residence seemed happy. I would like to recommend others. I felt it was a very nice place

Anonymous

Assisted Living

Family/friend

January 14, 2026

3.0 out of 5 stars
Verified Review

our family's experience; would recommend.

Based on my experience and that of my brother who now resides there. Best apartment sizes that i found...wanted two bedrooms. Some glitches during first weeks (lost meds that were delivered, laundry not picked up during first two weeks, apartment had some maintenance issues not fixed prior to move in, but most issues have since been addressed. Staff is responsive, pleasant, and helpful. Environment is nice, residential are freindly and seem happy there. Its a big place and hotel like, so easy to get disoriented at first. Prices are competitive. Apartment space is the big plus. Activities are plentiful. Food is decent, but service can be slow.

Anonymous

Independent Living

Family/friend

December 3, 2025

4.0 out of 5 stars
Verified Review

Review for The Hearth at Greenpoint

Nobody's perfect, but The staff is helpful, having eaten the food it's not bad, the apartments are of average size. Overall we are satisfied.

Gail

Not Sure

Toured community

November 25, 2025

5.0 out of 5 stars

Both staff and residents smiled and greeted us. Rooms are clean and of a good size. We like that we were able to see empty units and an occupied unit. We were able to visit with a resident and know some people who are happy there. My mom is looking forward to moving in next spring.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Laura K

Assisted Living

Family/friend

November 25, 2025

5.0 out of 5 stars

Love this place

My mother lived at The Hearth, unfortunately for a short period of time because her memory loss escalated to a point where she had to be moved. However, in that short period of time, I have totally grown to love this place. The staff is wonderful and caring and helpful. The apartments are extremely comfortable and homey. It is safe. The dining room is spacious and clean and the food is pretty darn good. I like the fact that they allow guests to dine there as well. There are activities in the building, which could be improved slightly, especially for those who enjoy more challenging activities. There are many places to go in the building if one chooses to be out of their apartments. And there are also buses for traveling options. My only possible complaint would be that the custodial staff seems to be terribly overworked. If you need something fixed, they will come in and do it, but sometimes it takes a great deal of time. It is a good value for the money.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

October 23, 2025

5.0 out of 5 stars
Verified Review

Our experience

What we like the most about The Hearth at Greenpoint is that it is very pleasant and welcoming community. Yes, we would recommend The Hearth at Greenpoint community to other families based on the experience so far.

Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

September 30, 2025

4.0 out of 5 stars
Verified Review

In all, I would recommend them

They appear to be short-staffed as is common these days. Also, they can administer meds but do not change bandages for the residents, which seems out of line to me. Apts are nice and roomy and location is good .

Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
3.0

Anonymous

Assisted Living

Family/friend

September 3, 2025

2.0 out of 5 stars
Verified Review

My Perspective on One Senior Living Residence

Staff is not trained to work with visually impaired residents - disrespectful to the residents, loud and spent time on phone talking to boyfriends and children, rude to family members and guests. Food was very good from September to January, but after the new owners took over, the food was noticeably skimpy and poorly prepared. The nurse was seldom available and the Case Manager was disinterested when asked for help. Patient was transported to hospital and left in ER with no assistance.

Anonymous

Assisted Living

Resident/client

August 8, 2025

3.0 out of 5 stars
Verified Review

For now, I am happy with my life at Greenpoint. The facility's common areas are cleaned often and the residents are serviced every week by housekeeping staff. The great majority of the residents are friendly and the staff are friendly and very welling to help. I am a independent resident and do not use care services. But, those that do that I associate with seldom complain. [name removed] has purchased Greenpoint so were we are in a transition period and there are many new people and some problems. So far things are moving along but, and problems are taking longer to get resolved but they do get fixed. We have a new Director that has been here about a month, she is well qualified and commutations has improved considerably. In addition to the transitions, many new residents have come to Greenpoint in the passed four months. Meal times have increased for a while now they improving as the service staff increases. Meals are adequate and there are many choices. I feel the cost is a little high verses the services I get and the new owner has immediately raised the rent. I will wait and see.

Steve Sabella

Independent Living

Family/friend

June 14, 2025

5.0 out of 5 stars

Caring people

Everyone at Greenpoint has been very welcoming and helpful to Mom in this transition. With the recent passing of my father they have all been there supporting and understanding. Also, with a recent purchase of Greenpoint. There have been some transitional issues, but the staff has been very upfront with notifications of different things such as phone lines, repairs, etc

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

BD

Assisted Living

Family/friend

June 9, 2025

5.0 out of 5 stars
Verified Review

Life in Assisted Living

[name removed] was great getting us in there getting the paperwork done helping to move things along. [name removed] was also great. The kitchen staff was fantastic. They were very friendly with my mom had patience with her when she couldn't hear the place was clean and neat. The only downside for my mom was it was really big.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

June 4, 2025

3.0 out of 5 stars
Verified Review

Recently bought by Viva. Price increases. We are researching other facilities. Poor staff to resident ratios. I would recommend this facility for residents not requiring a high level of assistance.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Denise

Assisted Living

Family/friend

December 18, 2024

4.0 out of 5 stars
Verified Review

Hearth at Greenpoint

My loved one was only at The Hearth at Greenpoint for 3 days before she fell and broke her foot. She had to go for PT. I simply cannot say enough about the food that they served back then. Fantastic homemade soups, etc. If families are dealing with seniors that don't eat well, I believe Greenpoint's meals would entice them to eat. But remember, my experience is 2-3 years ago.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Staff
3.0
Meals & Dining
5.0

Mary

Assisted Living

Family/friend

November 5, 2024

4.0 out of 5 stars

A place where residents are repeated and well cared for.

The staff and aides are friendly and respectful. The meals are very good and the dining services are well organized. I am very happy about the prompt delivery of medications. I suggest better communication with caregivers.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

The Hearth at Greenpoint

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Hearth at Greenpoint

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.

Frequently Asked Questions about The Hearth at Greenpoint

  • The Hearth at Greenpoint offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
  • Call (315) 453-7911 to reach a resident at The Hearth at Greenpoint.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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