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The Phoenix at Union Hill

9651 Union Hill Road, Canton, GA 30115

For pricing & availability:
(866) 374-4058
7.7
Review score
19 reviews
Add review
7.7
Review score
19 reviews
  • 5 star
    42%
  • 4 star
    26%
  • 3 star
    11%
  • 2 star
    5%
  • 1 star
    16%
See all reviews
8.1
Review score
1500 reviews
49 facilities
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The Phoenix at Union Hill
CompareSaveShare
The Phoenix at Union Hill aerial view of community exterior
13 photos15 floor plans
The Phoenix at Union Hill in google map
street view of The Phoenix at Union Hill

Melina C

Child of resident/client

5.0 out of 5 stars

Highly recommend and Excellent staff

It's been an amazing experience. From the tour to my father's assessment. When my father arrived on first day the entire staff was there to great him.

Read all reviews

The Phoenix at Union Hill

About the facility

The Phoenix at Union Hill is a picturesque community that includes the highest standards in dining, senior activities, and quality care. Located in the sunny Canton, Georgia, they offer a wealth of amenities for those seeking independent living, assisted living, and memory care experiences. Set apart by their exclusive dining, wellness, and activities programs, this peerless team of highly trained caregivers are truly passionate about providing the best in senior care.

The Phoenix at Union Hill Amenities and Services

At The Phoenix, attentive team members keep the property sparkling clean for residents’ safety and enjoyment, offering services like housekeeping, laundry, and dry cleaning. Through their care program, they also provide professional healthcare workers and therapists who are available on site and provide specialized care for those with incontinence, ambulatory, and diabetic needs or enhanced memory care needs.

Perhaps the most inviting aspect of all is the home cooked meals served fresh every single day. Having put tremendous thought into their dining program, they offer everything from appetizing, chef-prepared meals to friendly, restaurant-style service. The dining area itself is neat, comfortable, and spacious, creating the perfect place to share warm laughter and conversation with new friends!

Residents can reap the health benefits that come...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

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The Phoenix at Union Hill

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • 1 BedroomStarting at $5,000/mo
  • 2 BedroomsStarting at $6,500/mo

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • StudioStarting at $5,450/mo

Independent Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • StudioStarting at $3,250/mo
  • 1 BedroomStarting at $3,900/mo
  • 2 BedroomsStarting at $5,050/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at The Phoenix at Union Hill
Select tour type
Select preferred date

Amenities

at The Phoenix at Union Hill

Healthcare Services

  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Diabetic Care

Meals & Dining

  • Low / No Sodium
  • Vegetarian
  • Special Dining Programs
  • Anytime Dining

Room Amenities

  • Wheelchair Accessible Showers
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Handicap Accessible
  • Full kitchen

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Pet Care Available
  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outdoor Common Areas
  • Main Street Shops
  • Indoor Common Areas
  • Indoor Atrium

Recreational areas

  • Arts and Crafts Center
  • Jacuzzi
  • Swimming Pool
  • Piano or Organ

Services

  • Beautician
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Happy Hour
  • Activities On-site
  • Community Service Organizations
  • Dances

Compare

The Phoenix at Union Hill aerial view of community exteriorThe Phoenix at Union Hill

9651 Union Hill Road,
Canton, GA 30115

Cedarhurst of Canton community exteriorCedarhurst of Canton

3100 Hidden Valley Dr,
Canton, GA 30114

Oaks at Towne Lake outdoor common areaOaks at Towne Lake

4580 Towne Lake Parkway,
Woodstock, GA 30189

Cameron Hall of Canton community exteriorCameron Hall of Canton

240 Marietta Highway,
Canton, GA 30114

7.7 out of 10
Review Score19 reviews
9.2 out of 10
Review Score52 reviews
8.6 out of 10
Review Score23 reviews
8.5 out of 10
Review Score58 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for The Phoenix at Union Hill

7.7 out of 10
Review Score1-19 of 19 reviewsWrite a review
Overall Experience
3.7
Cleanliness
4.3
Friendliness
4.1
Care Services
4.0
Staff
3.8
Meals & Dining
3.6
Activities
4.0
Value for Cost
3.8

A Place for Mom has scored The Phoenix at Union Hill with 7.7 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Phoenix at Union Hill has 19 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-19 of 19 reviews

Last Updated: 6/23/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Carla smith

Assisted Living

Resident/client

June 23, 2026

1.0 out of 5 stars

Complaining

Today [Date Removed] I called my mom/dad and asking how is she. Yesterday night [Date Removed] the dinner service was late. 3:30 is the dinner service the residents that live in 2nd 3rd floor did not eat until 6:30. I’ve been irritated about this complains the GM in the kitchen always feed the residents same food. My mom/dad and the rest of the residents want to leave the facility. They need to replace the Food and beverage manager. Sometimes NO milk, the food are all the same.

Melina C

Independent Living

Family/friend

May 12, 2026

5.0 out of 5 stars
Verified Review

Highly recommend and Excellent staff

It's been an amazing experience. From the tour to my father's assessment. When my father arrived on first day the entire staff was there to great him.

Anonymous

Assisted Living

Family/friend

November 17, 2025

2.0 out of 5 stars
Verified Review

Family member of resident

The Phoenix has increased prices twice in the past year and are, in my opinion, ridiculously high at this point.

Hampton W

Memory Care

Family/friend

August 8, 2025

4.0 out of 5 stars
Verified Review

Review for The Phoenix at Union Hill

The Phoenix at Union Hill building layout is very good, rooms are most adequate, and the location is within 3-5 miles of restaurants, grocery, clothing stores, Walmart, Home Depot, etc. . My wife is in Memory Care (MC) and I am in Independent Living. Overall house cleaning services are adequate. We have been here a little over a year and for about the first nine months a continental breakfast was provided for Independent Living but then it was taken away (no cost reduction). MC meals are included but getting what is ordered has been a chore. Food has not been bad but is frequently just piled on the plate leaving the "presentation" with something to be desired. There have been three chefs in a year. I don't generally use the restaurant except for a very few special occasions. Services and care in Memory Care has been adequate but is minimal. They get the job done using minimum legal help. When we got here there were three people but for a few months now it has been only two, a MedTech and one care giver. Things overall are taken care of much slower, especially getting ready for meals. Personnel turnover in MC is frequent and Phoenix has to utilize outside agencies to fill their requirements. MC activities were very good at first, then dwindled to almost nothing before it has gotten much better now. We are here because of cost and cost only. n addition, management has been okay, especially with a new Executive Director. Staff has been friendly as one would expect.

BB

Assisted Living

Resident/client

May 8, 2025

4.0 out of 5 stars
Verified Review

The way it should be at this stage of life!

The overall feeling, and it's close to the hospital. It feels like home; everyone is very friendly and helpful.

Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
4.0
Meals & Dining
3.0

Anonymous

Memory Care

Family/friend

March 5, 2025

1.0 out of 5 stars
Verified Review

I would not recommend if your family member needs memory care and is ambulatory. Expect to be told additional support...

Administration did not provide the services they presented us with when we signed on. We were told we could have a camera to monitor our patient, others had cameras, then we were not allowed to have a camera. I had to ask for the toilet and floor in front of to be cleaned often. Nurses, med tech and other staff on the floor were very pleasant and helpful. Administration staff said one thing and did another. There were mostly non ambulatory patients. My husband was able to walk, and was not often engaged in activities. He would wander up and down the halls, and I was told I needed to hire a sitter for him which I did. We were told there would be a ratio of 1 to 4 for patient care. That did not happen. They presented a glowing picture and they did not provide. This is a generous score. One day they provided slices of pizza for dinner for some and lasagna for others. When I ask for lasagna for my husband as he could not bite and chew the pizza they took his pizza away, and brought it back having been ground up in a food processor. Activities The staff was good but not a lot of engagement. Due to lack of supervision my husband fell several times. I was told I had to hire a sitter to keep him safe. It was prohibitive and I moved him to another place that truly had the ratio they said. I would not recommend if your family member needs memory care and is ambulatory. Expect to be told additional support is required at your expense.

Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
3.0

Anonymous

Independent Living

Family/friend

January 25, 2025

5.0 out of 5 stars
Verified Review

Great place Overall

The staff is great. My brother felt so welcomed. They have always been pleasant and helpful when I have interacted with them. The residents are also so very friendly and welcoming. The facility itself is very nice. The rooms are large and comfortable. They always seem to have plenty of activities going on so the residents can socialize and be entertained.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

JOEL

Assisted Living

Family/friend

December 4, 2024

4.0 out of 5 stars
Verified Review

Review for The Phoenix at Union Hill

I would recommend to others. I picked them because of the location and the fact that it felt new and clean.

Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Independent Living

Family/friend

October 7, 2024

5.0 out of 5 stars
Verified Review

A perfect fit

Phoenix Assisted Living at Union Hill Road is a 5/5. So glad we made this move. My mom is much happier and living the independent life she wanted. They are prompt to fix any issues or concerns. The facility is peaceful, quiet and clean. Food is excellent and lots of activities are offered and residents can go to any or not at all. Very reasonably priced.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Hampton

Memory Care

Toured community

October 1, 2024

4.0 out of 5 stars

Rooms are good size in Memory Care and Independent Living. Kitchen choices are minimal in Memory Care and hardly a day goes by that something on the menu is not available. Substitutes are common. Many food items not chosen are on the plate anyway. Bread, i.e. dinner rolls, that is on the menu is almost never available. A few times there was no milk in the kitchen to put on dry cereals. The kitchen tries, but is not always flexible.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Staff
4.0

Sherron

Independent Living

Resident/client

August 25, 2024

1.0 out of 5 stars

Horrible Management

My mom had a stroke on12-29, after she and I had planned on moving in November to the facility. Her short term memory suffered so she stayed in Chattanooga for Rehab. She made leaps and bounds thanks to ST and PT. The Physicians Medical Evaluation (PME) ordered mom was to be placed in AL. The wellness director, whose job is a facilitator - NOT A DECISION MAKER - took it upon himself to place my mother into memory care. Stroke victims need rest and those with short term memory need assistance with routine. The wellness director forced her to be woken every two hours during every night and she had to stay in memory care for 2.5 months before she was finally placed in AL. She did not get the PT or ST that were ordered by her physician until it was almost too late. My mother was extremely depressed and upset daily. So much more happened! We made upper management aware eventually causing my mother to be evicted due to lies from a staff member about me. HORRIBLE EXPERIENCE!!!!!!

Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
4.0
Meals & Dining
1.0

V.M.

Memory Care

Family/friend

December 13, 2022

3.0 out of 5 stars
Verified Review

Work in progress

This facility is essentially brand new, considering their recent re-opening. I don't really feel like they've come out with a bang. Definitely a work in progress. They had a stellar reputation previously. But that's gone and I think they're going to have to work hard to retrieve it. The Physical Therapist is good. The Nursing Techs have been ok so far. Communication with the family has been okay. The activities are very limited, but they do have a new Activities Director and we are hoping that helps change things. Overall, we're hoping for improvement as they get settled and work things out here at this facility. I wouldn't necessarily recommend them to family and friends at this point.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Activities
3.0
Staff
3.0

Anonymous

Independent Living

Family/friend

October 13, 2022

3.0 out of 5 stars
Verified Review

The only 2 complaints I have are the food and the maintenance.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Grace

Assisted Living

Family/friend

February 8, 2022

4.5 out of 5 stars
Verified Review

Would recommend

We chose The Phoenix because of the convenient location, I needed her to be close since i am her primary caregiver. I also liked that they have transitional care, it goes from independent living to assisted living to memory care. The staff really do their job. My loved one fell last night and when she pushed her button they came and got her right away and called the paramedics, there was no wait time for them to help. I would recommend The Phoenix others looking.

Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.5
Care Services
4.5
Staff
4.0
Meals & Dining
5.0

John Y

Independent Living

Resident/client

December 23, 2021

5.0 out of 5 stars

When I have a problem, it is solved. My wife has dementia, she has great care. The staff are great especially the front desk staff.

anonymous

Assisted Living

Family/friend

November 5, 2021

5.0 out of 5 stars
Verified Review

Highly recommend

We chose The Phoenix at Union Hill because of the friendliness of the staff and the way we were treated. The facility itself is beautiful and we felt that it had a nice mix of independent and assisted living for our dad. The room sizes are beautiful and perfect for what he needs. We would definitely recommend to others looking.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Kari C.

Memory Care

Family/friend

October 1, 2020

5.0 out of 5 stars
Verified Review

Review of The Phoenix At Union Hill

Beautiful facility with extremely professional and caring staff. Highly recommend!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Anonymous

Memory Care

Resident/client

September 30, 2020

4.0 out of 5 stars
Verified Review

Review of The Phoenix At Union Hill

Employees are very pleasant. The food is good.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

ROBERT GILLIAM

Memory Care

Resident/client

August 26, 2020

5.0 out of 5 stars

Awesome place!

Aside from being brand new, beautiful, and offering many different activities for people depending on our interests, the entire staff is simply fantastic! Every time you encounter a member of the staff they are pleasant, courteous, and always ask whether they can help you with anything and they will do so regardless of whether it's in their "normal" responsibilities. The food is great and the chefs are also always receptive to suggestions from the residents. Every resident we've met has been glad that they have chosen The Phoenix at Union Hill.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The Phoenix at Union Hill

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Phoenix at Union Hill

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Georgia’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Georgia’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about The Phoenix at Union Hill

  • The Phoenix at Union Hill offers 1 Bedroom and 2 Bedrooms. Learn more.
  • Call (470) 632-3200 to reach a resident at The Phoenix at Union Hill.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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