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Orchard Valley At Wilbraham

2387 Boston Rd, Wilbraham, MA 01095

For pricing & availability:
(866) 374-4058
9.7
Review score
46 reviews
Add review
9.7
Review score
46 reviews
  • 5 star
    70%
  • 4 star
    22%
  • 3 star
    4%
  • 2 star
    2%
  • 1 star
    2%
See all reviews
8.7
Review score
2532 reviews
67 facilities
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Orchard Valley At Wilbraham
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Orchard Valley At Wilbraham
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street view of Orchard Valley At Wilbraham

Richard W

Child of resident/client

5.0 out of 5 stars

Review for Benchmark at Orchard Valley

Staff went out of their way to accommodate Mom as conditions evolved. Benchmark shared some expert advice while navigating the escalating care needs. Overall, I would recommend them to others who are searching for care for their loved one.

Read all reviews

Orchard Valley At Wilbraham

About the facility

Life in Wilbraham, Massachusetts looks a little different here. This quintessential small New England town feels like a safe place from the busier world 10 miles away in Springfield. Orchard Valley at Wilbraham blends our small-town atmosphere with high-quality care services. As a community offering some of the area’s finest assisted living and mind and memory care services, residents thrive in our cheerful, welcoming environment.

On Route 20 and just minutes from Mass Pike, Orchard Valley residents love our convenience to all that Western Massachusetts has to offer. From local cafés with friends and neighbors chatting on the front porch to the annual Peach Festival, historical homes, working farms, and townspeople enjoying morning strolls down Main Street, you’ll see just how the Wilbraham community embodies close family ties, fond memories, and lasting traditions.

Community Amenities and Services

With assisted living, memory care, and respite care services all in one place, we offer many amenities and services to meet your current and future care needs. At Orchard Valley, we are focused on providing personalized support as well as recognizing the cultural, dietary, and day-to-day care needs of each individual. We also offer assistance 24 hours a day, seven days a week as well as...

Senior living options offered

  • Assisted Living
  • Memory Care

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Orchard Valley At Wilbraham

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • StudioStarting at $4,305/mo
  • 1 BedroomStarting at $4,915/mo
  • Semi-PrivateStarting at $3,000/mo

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • StudioStarting at $6,740/mo
  • Semi-PrivateStarting at $4,050/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Orchard Valley At Wilbraham
Select tour type
Select preferred date

Amenities

at Orchard Valley At Wilbraham

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care

Meals & Dining

  • Guest Meals
  • Restaurant Style Dining
  • Pureed Meals
  • Vegetarian

Room Amenities

  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Garden View
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Butterfly garden / Hummingbird garden
  • Outside Patio
  • Library
  • Private Bath

Recreational areas

  • Game Room
  • Billiards Lounge
  • Piano or Organ
  • Raised Garden Beds

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Live Well Programs
  • Yoga / Chair Yoga
  • Trivia Games
  • Sensory-based Programs

Compare

Orchard Valley At WilbrahamOrchard Valley At Wilbraham

2387 Boston Rd,
Wilbraham, MA 01095

The Wellington at Springfield community exteriorThe Wellington at Springfield

942 Grayson Dr,
Springfield, MA 01119

Keystone Commons community exteriorKeystone Commons

460 West Street,
Ludlow, MA 01056

The Reserve at East Longmeadow community exteriorThe Reserve at East Longmeadow

741 Parker Street,
East Longmeadow, MA 01028

9.7 out of 10
Review Score46 reviews
9.5 out of 10
Review Score208 reviews
9.2 out of 10
Review Score39 reviews
8.7 out of 10
Review Score93 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Orchard Valley At Wilbraham

9.7 out of 10
Review Score1-20 of 46 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.5
Friendliness
4.6
Care Services
4.3
Staff
4.6
Meals & Dining
4.5
Activities
4.3
Value for Cost
4.1

A Place for Mom has scored Orchard Valley At Wilbraham with 9.7 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Orchard Valley At Wilbraham has 46 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 46 reviews

Last Updated: 10/1/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Richard W

Memory Care

Family/friend

October 1, 2026

5.0 out of 5 stars
Verified Review

Review for Benchmark at Orchard Valley

Staff went out of their way to accommodate Mom as conditions evolved. Benchmark shared some expert advice while navigating the escalating care needs. Overall, I would recommend them to others who are searching for care for their loved one.

Anonymous

Assisted Living

Family/friend

September 15, 2026

5.0 out of 5 stars
Verified Review

Review for Benchmark at Orchard Valley

The staff are super friendly and always make us feel welcome! Our loved one is just going as a day participant, so no opinion on the apartments but the food is good.

Nancy L

Not Sure

Toured community

August 25, 2026

5.0 out of 5 stars

It was a great learning experience! [name removed] conducted a tour of the facility showing me a variety of residence selections, dining and social areas, balconies along with views of the grounds and balconies. She talked about services and finances then took the time to listen to my concerns and answer my questions. I came home feeling positive and comfortable about moving forward into a new and safe lifestyle. An unexpected gift was a package containing a freshly baked bread that the Chef gave me as a thank you for considering Benchmark.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Anonymous

Assisted Living

Family/friend

June 18, 2026

4.0 out of 5 stars
Verified Review

Room for improvement

The cna staff on the memory unit are not overly ambitious. The food is inconsistent. For example, last Sunday dinner was a chicken salad sandwich or a crabcake. No salad /chips/ or pasta. Nursing was informed that I needed advanced notice when he would need refills because he gets them from VA and he missed several days of different meds because I wasn't given notice that he needed refills. The activity staff were great. I will add that they did work with us when dad was running out of money.

RW

Assisted Living

Family/friend

April 8, 2026

5.0 out of 5 stars
Verified Review

Great guidance when we needed it most

I feel like Orchard Valley had a very adaptable process to accommodate Mom's needs as they evolved. Adaptable includes accepting outside services as needed. Orchard Valley also advocated for Mom on intake to be sure things were done the best way for her

Patty Kane

Assisted Living

Family/friend

February 18, 2026

5.0 out of 5 stars

Grateful for the Exceptional Care My Mom Received

Benchmark at Orchard Valley was a truly special place for my mom, and I am deeply grateful for the care she received there. From the start, the strong sense of community and genuine compassion made a meaningful difference during her year in assisted living. As her health needs changed, she transitioned to Harbor for additional care and memory support, and that transition was handled with kindness, professionalism, and respect. The administration and medical care were excellent, and the support I received as her caregiver had a lasting impact on both my life and hers. The facility was always immaculate, my mom enjoyed the food, and the aids, nurses and executive director were incredibly supportive as her health declined. They also helped connect me with excellent alternative care when it was needed. Most importantly, they truly cared about my mom until the end of her life. I highly recommend Benchmark at Orchard Valley at Wilbraham for assisted living and memory care.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Jackie S

Not Sure

Toured community

February 5, 2026

5.0 out of 5 stars

Staff is friendly and knowledgeable, the facility is absolutely beautiful. Pricing above [removed] à la carte just doesn’t work for me.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Staff
5.0

Shannon P

Assisted Living

Family/friend

November 25, 2025

5.0 out of 5 stars
Verified Review

Review for Benchmark at Orchard Valley

Staff was kind and attentive, activities were plentiful, the rooms were good size. It's a great place for someone who has difficulty walking long distances as it is not a big place, but it is well taken care of.

Kerry S

Assisted Living

Family/friend

August 18, 2025

5.0 out of 5 stars
Verified Review

My experience at Benchmark at Orchard Valley

The facility itself is dated. However the staff is lovely and seem to genuinely care about it residents. The food was somewhat sold as 5 star but it is not. It's however decent. I am overall very happy so far with the care mom is getting. I will always appreciate "A place for moms' guidance while I was looking.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Anonymous

Assisted Living

Family/friend

August 15, 2025

5.0 out of 5 stars
Verified Review

I would recommend, but with changes

I think for the price the staff could of checked in on my mother a bit more often, she has since passed away. Meds were left out, room not cleaned on the scheduled day and laundry and bed sheets were not laundered, I took her clothes and bedding home most weeks. Aids sitting in hallways on there phones

Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

March 28, 2025

5.0 out of 5 stars
Verified Review

Benchmark at Orchard Valley Experience

The staff is very caring, and friendly makes you feel right at home like you are part of their family! The facility is on the smaller size which is perfect, much more individual attention . The food is amazing, a different menu each night to choose from ! Families can join their loved one for a meal in a separate dining room. The facility is extremely well maintained.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Kenyon Family

Assisted Living

Family/friend

March 13, 2025

5.0 out of 5 stars
Verified Review

Very happy with our choice

They're very flexible and being a small community it has a family feel. We are very happy with our choice!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

KERRY

Memory Care

Family/friend

November 13, 2024

5.0 out of 5 stars
Verified Review

Would recommend!

The facility itself is fairly old so climate control can be an issue at times. The food in dining room is fair but not great. Service can be difficult as they are only allowed 2 servers. Space is limited and often times seating can take some time. That said, they are making adjustments to allow for more seating. I find the activities are a bit lacking but perhaps that has to do with the clientele ie memory compromised. I feel that the deficits of the facilities age are reflected in the price. Overall it is a lovely safe place. Mom gets what she needs and the staff is very friendly and cares about the residents. She has adjusted well and is very happy there. I would recommend it.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Lori D

Assisted Living

Family/friend

October 8, 2024

2.0 out of 5 stars

Very Satisfied

Very happy with Orchard Valley, staff is friendly and attentive, facility is clean and well maintained. Mom is very happy and loves her apartment. I would recommend OV to anyone looking for their loved one.

Cleanliness
1.0
Friendliness
1.0
Value for Cost
3.0
Care Services
2.0
Activities
1.0
Staff
2.0
Meals & Dining
2.0

Phil K

Assisted Living

Family/friend

May 3, 2024

5.0 out of 5 stars

So happy

My mom is so very happy at Orchard Valley. The administrative staff is very flexible and easy to work with. My mom loves the food and the many activities that take place. The staff that takes care of her is patient, caring and supportive. She loves her room and they keep everything so clean. She couldn’t be happier.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Pete Vinson

Assisted Living

Resident/client

July 24, 2023

5.0 out of 5 stars

Absolutely wonderful!

I spent a month at Orchard Valley for respite care. I entered in a wheelchair. Progressed to a walker. And walked out barely using a cane for balance. My studio apartment was very nice and the food was restaurant quality, especially breakfast and dessert. Breakfast was what you wanted and cooked to order. The staff was efficient, caring and friendly. They actually threw a farewell Happy Hour party for me the day before I went home. I was sorry I needed it but thank God places like this exist when we need them! Thanks and bless you!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Rebecca

Assisted Living

Family/friend

June 22, 2023

5.0 out of 5 stars

A wonderful place for my mom

My mother lived at Orchard Valley until her passing earlier this year. She really enjoyed all of the activities especially bingo and cooking in the country kitchen. The staff is wonderful and treat all of tds he residents with compassion and respect. My mother's apartment was beautiful. She really liked it and the building and grounds are kept up immaculately. The meals were fabulous.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

anonymous

Memory Care

Toured community

December 9, 2022

4.0 out of 5 stars
Verified Review

I thought Orchard Valley was very nice. But the facility was kind of dated, and we preferred a newer facility.

Anonymous

Assisted Living

Family/friend

October 6, 2022

5.0 out of 5 stars
Verified Review

This facility is a great place. Location is great. They're very responsive to questions and concerns. We've had a very positive experience. Housekeeping is daily and could be been a little better as far as her room. At times, there were spills on the floor, etc. But it could have been that she didn't let them in, too. I'm not sure. The facility itself is always clean, though. I don't have experience with the meals or activities. I would recommend them to friends and family.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0

Lynn

Assisted Living

Toured community

February 25, 2022

5.0 out of 5 stars
Verified Review

Great community with a full time Activities Director. They have a transition to a nursing home if necessary.

Orchard Valley At Wilbraham

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Orchard Valley At Wilbraham

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Massachusetts’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Massachusetts’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Orchard Valley At Wilbraham

  • Orchard Valley At Wilbraham offers Semi-Private, Studio and 1 Bedroom. Learn more.
  • Call (413) 284-3527 to reach a resident at Orchard Valley At Wilbraham.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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