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Truewood by Merrill, Keller

200 Keller Smithfield Rd S, Keller, TX 76248

For pricing & availability:
(866) 374-4058
8.5
Review score
89 reviews
Add review
8.5
Review score
89 reviews
  • 5 star
    79%
  • 4 star
    11%
  • 3 star
    2%
  • 2 star
    2%
  • 1 star
    6%
See all reviews
8.9
Review score
3556 reviews
64 facilities
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Truewood by Merrill, Keller
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Truewood by Merrill, Keller community exterior
17 photos
Truewood by Merrill, Keller in google map
street view of Truewood by Merrill, Keller

Victoria

Child of resident/client

4.0 out of 5 stars

Really Good Assisted Living

My dad has had a good experience at Truewood by Merrill. He really like the food, he had food choices on a menu if he doesn't like the meal of the day. Some places don't do that. His linens are changed and washed regularly. His medicines are regular and on time. He says care team is a little slow to come when he clicks his pennant, but he seems to like them all. And we all get a little impatient when waiting on things. The other residents are friendly. Many activities are offered, but residents are not forced to go. Dad likes that. He goes to exercise class. So far we really like it here!

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Truewood by Merrill, Keller

About the facility

If you’re looking for a peaceful yet fulfilling retirement, Truewood by Merrill is for you. Located less than an hour’s drive from Fort Worth and Dallas, your favorite attractions are still within reach. The lodge-style building provides a perfect escape from the hustle and bustle of big city life. The combination of care and amenities is unmatched. Come experience it for yourself!

This community is nestled near Keller Parkway, offering plenty of options for dining, shopping, and entertainment. Residents can also enjoy the fresh air at the nearby parks or country club. Choose from lifestyle options including independent living, assisted living, and memory care to help accommodate your unique lifestyle.

Community Services and Amenities

The community believes in building strong connections between residents, their families, and staff, so they do their best to nurture a friendly environment. The community offers 24-hour staffing, on-site registered nurses, licensed practical nurses, and full-time concierge services to help ensure each resident is properly cared for. The team also aims to take care of daily tasks by offering regular housekeeping and on-site maintenance services. The cooking is also taken care of by in-house chefs who provide nutritious, savory meals daily. Residents can choose to enjoy meals...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

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Truewood by Merrill, Keller

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • StudioStarting at $4,095/mo

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • StudioStarting at $6,795/mo

Independent Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • StudioStarting at $3,995/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Truewood by Merrill, Keller
Select tour type
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Amenities

at Truewood by Merrill, Keller

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Low / No Sodium
  • Meals Provided
  • Pureed Meals
  • Guest Meals

Room Amenities

  • Private patio, deck, or balcony
  • Kitchenette
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Garden View

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Central Fireplace
  • Outdoor Common Areas
  • Indoor Common Areas
  • Meeting Room

Recreational areas

  • Arts and Crafts Center
  • Raised Garden Beds
  • Movie or Theater Room
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician

Languages spoken

  • Spanish
  • English

Activities

  • Current Events Club
  • Other Religious Services
  • Stretching Classes
  • Brain fitness / Dakim

Compare

Truewood by Merrill, Keller community exteriorTruewood by Merrill, Keller

200 Keller Smithfield Rd S,
Keller, TX 76248

Avalon Memory Care - Keller community exteriorAvalon Memory Care - Keller

1137 Rufe Snow Dr,
Keller, TX 76248

Whitley PlaceWhitley Place

800 Whitley Road,
Keller, TX 76248

Brookdale Oak Hollow community exteriorBrookdale Oak Hollow

2016 L Don Dodson Parkway,
Bedford, TX 76021

8.5 out of 10
Review Score89 reviews
9.9 out of 10
Review Score63 reviews
9.9 out of 10
Review Score97 reviews
9.7 out of 10
Review Score47 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

Active promotion

No

Active promotion

  • Moving Help

    Assists with expenses related to relocating and settling in.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Truewood by Merrill, Keller

8.5 out of 10
Review Score1-20 of 89 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.7
Friendliness
4.6
Care Services
4.4
Staff
4.6
Meals & Dining
4.2
Activities
4.4
Value for Cost
4.4

A Place for Mom has scored Truewood by Merrill, Keller with 8.5 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Truewood by Merrill, Keller has 89 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 89 reviews

Last Updated: 9/8/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Victoria

Assisted Living

Family/friend

September 8, 2026

4.0 out of 5 stars

Really Good Assisted Living

My dad has had a good experience at Truewood by Merrill. He really like the food, he had food choices on a menu if he doesn't like the meal of the day. Some places don't do that. His linens are changed and washed regularly. His medicines are regular and on time. He says care team is a little slow to come when he clicks his pennant, but he seems to like them all. And we all get a little impatient when waiting on things. The other residents are friendly. Many activities are offered, but residents are not forced to go. Dad likes that. He goes to exercise class. So far we really like it here!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Kay B

Assisted Living

Family/friend

March 3, 2026

5.0 out of 5 stars
Verified Review

Caring staff

They are caring and loving they are just going through some staff changing right now. That's why they didn't get five on those questions as far as activities. My father-in-law really hasn't joined into any of them. It's just who he is. [name removed], the director that just left, [name removed] and [name removed] at the front desk and even [name removed] Maintenance were all very kind. I could tell they truly cared and did the best they could. Just for full disclosure we have moved [name removed] into a different facility mainly because it was bigger and they had more staff available. Otherwise we would not have moved him.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
3.0

CR

Memory Care

Family/friend

January 20, 2026

1.0 out of 5 stars

Terrible for memory care

Terrible experience for memory care Our experience at Truewood Memory Care was a nightmare of mismanagement and medical disregard. We moved my father here in late [date removed], and within the first week started looking for a new facility. We started here because they had no wait list. Issues: 1. Lack of Staff Training: Despite being a specialized memory care unit, the staff seemed untrained in dementia behaviors. They labeled typical symptoms like agitation, talking loudly, not following directions, or being easily distracted when someone is talking as "aggression." Instead of utilizing prescribed medications or redirection techniques, staff called the police on my agitated father. 2. Safety & Communication Failures: My father suffered two falls in the first week that led them to send him to the ER. He lived with me 3 years prior to going to this facility and never needed ER care or police escalation. After the second fall, he was in the ER and no one notified our family. We are moving

Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
2.0

Anonymous

Assisted Living

Family/friend

December 10, 2025

5.0 out of 5 stars
Verified Review

Feels like family

All 5 except for the food. My dad complained of very small portions especially the protein. I would rate the food a 3. The staff treated us like family. My dad and I both very much felt a sense of community, care and commitment from the staff.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Anonymous

Assisted Living

Family/friend

June 5, 2025

4.0 out of 5 stars
Verified Review

I would stay here!

Overall experience, I would rate it about a four. The reason of four is because sometimes it's hard to get help from Staff specially after hours or on the weekends. Cleanliness of facility I would say it's very clean certainly appears to be so I'd give it a five Friendliness they're very friendly there the guest as well as most of the staff I give you a five The staff does a good job with the amount of people they have to take care of which is appropriate amount. It's just still difficult. [name removed] tends to be a little shy and won't ask for help which doesn't help things at all so I'd give that a four. The administrative staff has always been helpful and friendly so I would think I'd give them a five As far as food goes, I hear it's pretty good. They don't give you very much of it. I think [name removed] goes in hungry a little bit. Of course I think you can ask for more if you. That's probably also a four Truthfully activities is hard for me to rank because my father-in-law just has a hard time getting involved. I see that they have things scheduled, but again I think that would be unfair for me to rank that. Value for your dollar that one's hard as well because I don't have a lot to compare it to you. It does feel a little bit like he's not taking full advantage of what he's paying for which is on him and not them.

Cleanliness
5.0
Friendliness
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

Barbara

Memory Care

Family/friend

April 8, 2025

4.0 out of 5 stars
Verified Review

Friendly and caring staff

I really love most of the staff!!! The night time staff is not as good. That would be what they could improve on, but overall based on the experience I have had so far, I would definitely recommend Truewood by Merrill, Keller community to other families!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Cheryl

Assisted Living

Family/friend

April 4, 2025

5.0 out of 5 stars
Verified Review

A true family feel at Truewood

The family feel is one of the best things about Truewood. Everyone who works there makes my mom and myself feel like family. When she was in hospital and rehab, several would text me just checking in. And all the warms hugs when she returned just totally made her day

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

December 5, 2024

3.0 out of 5 stars
Verified Review

Not great for memory care

Stayed for only 6 months and moved to facility with much better activities. At Truewood the residents were set in front of the TV for most of the day. Not unusual for aides sitting with them busy on their phones. I think they do much better with the assisted living group. Not really equipped to take care of those with memory disabilities. Probably Not Great for Memory Care as the assisted living group seems much more active. I guess you get what you pay for. Truewood is $[removed] a day, current memory care facility $[removed] a day.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
1.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

October 31, 2024

4.0 out of 5 stars
Verified Review

Caring community for residents with memory loss

[name removed] the director at garden house (memory care) is very responsive to concerns. Easy to talk to. The only thing I wish they would improve on is a schedule of daily simple activities for the residents.

Cleanliness
4.5
Friendliness
4.5
Value for Cost
3.0
Care Services
4.5
Activities
3.0
Staff
4.5
Meals & Dining
4.5

Alyce Payne

Assisted Living

Toured community

September 7, 2024

5.0 out of 5 stars

We were 100% impressed by this facility - the staff, the rooms, the amenities offered. The knowledge Alan shared with us was heartfelt and comforting. We wish we had known about Truewood 3 years ago when we first looked for a wonderful place for our mother.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Merissa

Memory Care

Family/friend

August 15, 2024

5.0 out of 5 stars
Verified Review

Attentive and dedicated staff

Price increase was fair after a discussion. Staff is VERY attentive. Even the weekend staff. Everyone there cares. They ask how the family is doing and are very genuine. The facility could use an update and a deep clean. Fresh paint would help.

Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Susan W

Assisted Living

Family/friend

July 3, 2024

5.0 out of 5 stars

My Mom’s Experience at Truewood by Merrill, Keller

My Mom’s experience at Truewood by Merrill, Keller, has been very enjoyable. Everyone there is very professional and knowledgeable - the people at the front desk, the move-in coordinator, the business office director, the caregivers, the medtechs, the health director and nurse, PT and OT, the chefs and all the people in the kitchen, and housekeeping. Hopefully, I didn’t leave anyone out at this wonderful place. My Mom has received very good care here. Also, they organize many functions for all the Holidays plus weekly functions including music, games, shopping, and exercise classes. It’s an overall great place.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

June 21, 2024

5.0 out of 5 stars
Verified Review

A very nice community

What we like the most about Truewood by Merrill, Keller is just how friendly everyone at the community is. It is a great community for loved ones and we would recommend this community to other families based on the experience we have had so far.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

March 28, 2024

2.0 out of 5 stars

Not a True Memory Care

The memory care unit was not as presented. I was told there were activities for residents, but upon every visit, at various times of day and night, residents, often appearing drugged, were seated in wheelchairs in front of the TV. Because of some typical Alzheimer's behaviors exhibited by my loved one, along with only two staff working at night, I was told I had to hire around the clock "sitters" at $[removed] an hour in addition to the almost $[removed] I was paying for so-called "memory care." That would have been around $[removed] per month total! Fortunately, I was able to find an actual memory care facility that truly knew how to care for Alzheimer's patients. They knew how to deal with behaviors without forcing families to pay extra for "sitters." They also provided everything including furniture down to toilet paper! Also, the new place was about $[removed] a month less for much better professional care. They actually had lots of activities every day! I felt blessed to find a much better place!

Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
3.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

February 14, 2024

4.5 out of 5 stars
Verified Review

Recommend this homelike friendly facility

Smaller and more homey than the larger facilities we looked at. Staff seem to be very caring and patient. The cost for memory care is all inclusive as opposed to paying rent and then additional care fees, which is nice. The overall and value i didn't give a full 5 because the rooms are quite small in the memory care unit.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.5

Anonymous

Memory Care

Family/friend

August 8, 2023

5.0 out of 5 stars
Verified Review

Great community for loved ones

Everyone at the Truewood by Merrill, Keller, community is so friendly and based on the experience we have had so far with this community, we would recommend them to other families who are looking for a place for their loved ones.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

anonymous

Assisted Living

Toured community

March 21, 2023

4.0 out of 5 stars
Verified Review

We toured with Truewood by Merrill in Keller and thought it was a very nice facility. The reason we did not choose it was because we did not like the multiple levels and floors. We thought that could be very confusing especially for dementia residents.

Amy Johansen

Memory Care

Family/friend

February 20, 2023

1.0 out of 5 stars

“misplaced” diamond ring

My mother’s diamond ring was “misplaced” from her right finger. She is in memory care, has had a stroke, and doesn’t talk or walk anymore. Her rings were very tight on her fingers. After this ring went missing, my dad had to take her wedding ring off for fear of it also being “misplaced.” He and one of the caregivers had difficulty removing her wedding ring. The response from the facility was, “Things happen.” I’m disappointed for my family that this heirloom is gone.

Value for Cost
1.0

JR

Assisted Living

Family/friend

November 22, 2022

5.0 out of 5 stars
Verified Review

Would Recommend

Nicest staff. They really seem to care. Cost was reasonable.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Leslie

Assisted Living

Family/friend

February 3, 2022

4.5 out of 5 stars
Verified Review

Nice facility

We chose Truewood by Merrill because of the cleanliness and the nice staff members. The facility itself is very nice and the location is great for me. The room sizes are good. She loved the food in the beginning but now she does complain a lot. They do provide a lot of activities provided and I wish my mom would get more involved and meet some more people. I would recommend to others looking.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Truewood by Merrill, Keller

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Truewood by Merrill, Keller

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Texas’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Texas’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Truewood by Merrill, Keller

  • Truewood by Merrill, Keller offers Studio. Learn more.
  • Call (817) 993-0757 to reach a resident at Truewood by Merrill, Keller.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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