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Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

For pricing & availability:
(866) 374-4058
9.6
Review score
111 reviews
Add review
9.6
Review score
111 reviews
  • 5 star
    58%
  • 4 star
    26%
  • 3 star
    7%
  • 2 star
    4%
  • 1 star
    5%
See all reviews
8.9
Review score
3550 reviews
64 facilities
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Truewood by Merrill, New Bern
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Truewood by Merrill, New Bern
14 photos8 floor plans
Truewood by Merrill, New Bern in google map
street view of Truewood by Merrill, New Bern

Truewood by Merrill, New Bern

About the facility

Truewood by Merrill, New Bern offers residents a cordial community and environment. As you approach the community, you’ll catch a glimpse of lovely fountains, boxwood bushes, and vibrant trees. With magnificent amenities and services, you get the chance to enjoy a peaceful yet energizing retirement. The community offers options for independent living, assisted living, and memory care to help accommodate various lifestyles.

Minutes from the community, you have an array of activities to enjoy. Shop big-box grocery and retail stores, choose to dine from a variety of cuisines, hit the putting greens at the local golf clubs, or stroll the area’s many parks. Medical offices and the local health campus are also conveniently close, enabling easy access to medical care for residents. Enjoy the perks of retirement in New Bern, today!

Community Services and Amenities

Independent living at a Truewood by Merrill community means you get to lead the lifestyle you desire without the hassle of daily chores. Team members happily take care of tasks such as housekeeping, home maintenance, and cooking, so that you can dedicate your time to treasured pastimes and friendships.

If you require additional support, the assisted living option offers customized care to offer you the right level...

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

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Truewood by Merrill, New Bern

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • StudioStarting at $3,195/mo
  • 1 BedroomStarting at $3,395/mo

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • StudioStarting at $5,100/mo
  • 1 BedroomStarting at $5,595/mo
  • Semi-PrivateStarting at $4,150/mo

Independent Living

  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • 1 BedroomStarting at $2,595/mo
  • 2 BedroomsStarting at $2,995/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Truewood by Merrill, New Bern
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Amenities

at Truewood by Merrill, New Bern

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management

Meals & Dining

  • Guest Meals
  • Professional Chef
  • Restaurant Style Dining
  • Vegetarian

Room Amenities

  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Full kitchen
  • Garden View
  • Ground Floor Units
  • Bath Tubs

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Pet Care Available
  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Barber Shop
  • Outside Patio
  • Library
  • Private Bath

Recreational areas

  • Game Room
  • Billiards Lounge
  • Piano or Organ
  • Movie or Theater Room

Services

  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Cooking Classes
  • Intergenerational Programs
  • Gardening Club
  • Quilting or Sewing Club

Compare

Truewood by Merrill, New BernTruewood by Merrill, New Bern

2701 Amhurst Dr,
New Bern, NC 28562

Navion of New BernNavion of New Bern

1336 South Glenburnie Road,
New Bern, NC 28562

Home Place of New BernHome Place of New Bern

1309 McCarthy Blvd,
New Bern, NC 28562

Good Shepherd Home for the AgedGood Shepherd Home for the Aged

603 West St,
New Bern, NC 28560

9.6 out of 10
Review Score111 reviews
9.4 out of 10
Review Score38 reviews
6.3 out of 10
Review Score17 reviews

Review Score

Not available

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Truewood by Merrill, New Bern

9.6 out of 10
Review Score1-20 of 111 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.4
Care Services
4.2
Staff
4.5
Meals & Dining
4.1
Activities
4.2
Value for Cost
4.1

A Place for Mom has scored Truewood by Merrill, New Bern with 9.6 out of 10 using our proprietary review score based on 36 reviews in the last 2 years. Over all time, Truewood by Merrill, New Bern has 111 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 111 reviews

Last Updated: 10/1/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Tonya M

Assisted Living

Family/friend

October 1, 2026

5.0 out of 5 stars
Verified Review

Overall would recommend

It was a little of a struggle at first as my mom had to share a room in order to get in. 2 weeks ago she moved into a 1 bedroom efficiency and she is very happy. It is the perfect size for her. She likes the food and the staff are friendly and caring. She enjoys playing bingo and other activities that are offered. The doctor on site has removed some of the meds the original facility had her on and she is much more coherent!

Jennifer S

Independent Living

Family/friend

August 25, 2026

5.0 out of 5 stars
Verified Review

Experience with Truewood by Merrill, New Bern

The staff were excellent, my dad really enjoyed being there and he loved the food for sure! He would've stayed but found love at an older age! I hope he can come back if needed someday!

Jo-Anne Garside

Not Sure

Toured community

August 22, 2026

4.0 out of 5 stars

[name removed] gave us a tour of the facility and a 2 bedroom 2 bath Villa. A galley kitchen area vs full kitchen. This would fit or needs and budget. With meals, housekeeping and electricity. No lease was senseable . Included Adequate parking. And short time guest allowed. Hallway laundry units were the only negative. Have a second option to visit in New Bern [date removed]

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
4.0

Anonymous

Independent Living

August 21, 2026

5.0 out of 5 stars
Verified Review

Overall would recommend

The staff had been accommodating, especially the dining room.[name removed] can be picky at times and they always take care of him. All the questions I have had are answered in a timely manner. [name removed] has been a tremendous help as well as [name removed] with any questions or concerns. The apartment building is clean. No complaints.

Kim H

Assisted Living

Family/friend

August 5, 2026

5.0 out of 5 stars
Verified Review

Overall would recommend

The staff is well trained and friendly. Activities are appropriate and scheduled for multiple times every day. The rooms are a nice size and the facilities are very well maintained.

Paula C

Independent Living

July 31, 2026

5.0 out of 5 stars

Caring

My mom and dad moved into Truewood and the staff has been amazing. They are so helpful and caring, from the maintenance to the caregivers and the security that makes everyone is safe. Every time my mom needs something they are there to help. [name removed] was the person that contacted us and helped us so much. He has gone above and beyond to help me and my parents. I would recommend this place to anyone and ever to everyone.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Vicki K

Independent Living

Resident/client

July 27, 2026

5.0 out of 5 stars
Verified Review

my experience, friendly staff overall would recommend

Overall experience would be five stars. I gave a five because every person here is very nice. The people here I enjoy. They're all very pleasant, they say good morning even when they didn't even know me and they still don't know me, but they know me by my dog. The staff is very good and take care of any issues I have in a timely manner. Activities I haven't done too many of those yet because I'm still trying to unpack my boxes. Although I did go to the barbecue here on Third of July and that was great. The food was excellent. The activities were great and everyone seemed to have a good time, including myself. The food is good what I have had so far but I have only been over there a few times. The cleanliness is good. I have seen more cat or dog poop around that I didn't see when I first got here. In fact I didn't see any. I felt confident to take my dog out, who I pick up his poop all the time and dispose of it, but I never worried about stepping on somebody else's poop after going around this property a number of times. But now I see that and I don't know it could be the cats. I don't know But now I have to use a flashlight at night time so I don't step on some poop and during the day I have to be much more aware. The last place I lived at it started out that people would really pick up their poops and stuff and then of course it was a place that had a lot of marines and a lot of people renting and a lot of people going And nobody paid attention to what the management said or I won't say nobody but a lot of people and that was very disturbing and a lot of people were complaining about it. The cleanliness of the buildings and my Villa here is pretty good. My apartment is very good and I can't speak for anybody else, but Mary does a good job. I did have some problems with some bugs and I will report that to the office and I started to look at possibly moving into a different apartment And even considered a apartment with a porch, but I really can't afford that and I really like the people from my villa and we sit outside and chitchat and chitchat with people that go by and and so forth out on the end where there is a roof over piece of it so we go out there with our chairs and talk in the day in the evening whenever I also have made friends with a gal in the Next fell over in 25 and one and 23 the one and 23 comes over and sits with the people from my villa and the one from 25 I just got to know and she has a lot of number of issues. I can't remember she broke her foot or something and she's very nice person. Very nice so I talked to her if she's out when I take Cooper out and then we go around the property The whole property and we do that like three times a day and we stop and talk with the people from my villa. But it makes life more livable, more enjoyable, and peaceful. I really can't say a lot of bad things about it or even negative things because they're really aren't. Everybody is willing to help you if you want it And that's the people that live here staff or whoever. So I'm very happy to be here for many reasons.

Chris K

Memory Care

Family/friend

July 17, 2026

4.0 out of 5 stars

The best choice for our Mother

I feel our mother is receiving the best care possible. I also feel that she is in the safest environment she can be in. She isn't 100% happy about being there but she wouldn't be receiving the care and attention she needs now at home. A number of times she has told me how the care givers are her "Angels". She lived independently on her own terms for as long as possible, but after a series of health issues, she now needs help with everything. Truewood has the professional staff helping her 24/7 which gives us peace of mind, and her compliments of the staff who help her re-enforces our feeling that we made the right decision.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

July 7, 2026

3.0 out of 5 stars
Verified Review

Very costly for our family

The caregivers are really nice. But every time we went to see our mom, her room was dirty. Her bed was dirty. Her level of care was changed and therefore her cost to live there went up. Nothing was explained to us that she was going to be charged an astronomical amount to stay there. Where we could have found somewhere else for her to go before she got too far in debt. Now they are going to put a lien on her home til everything is paid in full. My advice. Don't get caught up in something that you may not be able to afford. I told them to begin with what she could afford. We were guaranteed it would never go over that amount. It actually tripled. And now she may lose everything.

Cleanliness
3.0
Friendliness
5.0
Value for Cost
1.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

RM

Not Sure

Toured community

May 19, 2026

3.0 out of 5 stars

The girl giving the tour hadn’t been there long and couldn’t answer many of our questions. Was ok, since we are still very early in the looking process. We did find a unit that would great for parents and Tyler has been able to answer all our questions.

Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Staff
3.0

Anonymous

Memory Care

Family/friend

May 15, 2026

5.0 out of 5 stars
Verified Review

Truewood by Merrill New Bern

The only complaint we had was that at the beginning they weren't up front about the costs and fees. Our first payment was[Amount Removed]and that was all out of pocket. We wish they would've prepared us better for the fees because it's all out of pocket. We knew what it would be monthly and were prepared for that but the fees were debilitating. Positive parts: friendly, social environment. Not a lot of staff turnover so we had mostly the same staff start to finish. The staff seemed very well trained. Decorated in a nice way but not over decorated to where you feel any money was wasted. It is an expensive service but when you break it down to hourly, you can absolutely see the value... especially if you had been a caretaker yourself. If we had the money I would personally donate to them because what they do is so important. I'm so grateful that our loved one spent her final days there. It really felt like home and she was treated like family.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Kimberly

Independent Living

Family/friend

May 8, 2026

5.0 out of 5 stars
Verified Review

Truewood

We had some issues with my father in the beginning, he didn't want to be there, he wanted to go home to Pennsylvania but we got him involved with some activities so that he would meet people and so things are much better, bingo and happy hour are his favorites

Steve D

Not Sure

Toured community

April 13, 2026

5.0 out of 5 stars

Have decided to stay in my house. When it comes time to move, Truewood will be my number one choice.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Jennifer S

Independent Living

Family/friend

March 6, 2026

5.0 out of 5 stars
Verified Review

Dad loved it

My dad really loved it there, he moved out in February, just met a lady and they had other plans! He especially loved the food and the staff! Hopefully if he needs too he can go back there!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Debbie R

Not Sure

Toured community

February 17, 2026

5.0 out of 5 stars

We met with [name removed]and he was GREAT!! Very personable, knowledgeable and could answer all our questions regarding care and pricing. The facility is somewhat older but it was CLEAN, smelled FRESH an was tastefully decorated. When showing us around the facility he knew the residents by name and brief conversations about their friends or family. We were visiting just after lunch a the food smelled amazing!! I have family who work as EMTs a now using home health care for my mom and they all LOVE TRUEWOOD! Because they are in an out of the facility basically unannounced and at all times, they say it is always like that!!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Anonymous

Memory Care

Family/friend

February 13, 2026

5.0 out of 5 stars
Verified Review

Truewood is the best

I would give them all a 5. They do charge more than I was quoted at the beginning. But she's very well taken care of and that makes everything penny worth it. Yes we would most definitely recommend this community to other families.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

February 10, 2026

5.0 out of 5 stars
Verified Review

Great Staff

Friendly staff, my father is happy and health is doing better. They let me know if my father needs anything and they help with any questions I have.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Matthew

Not Sure

Toured community

February 3, 2026

5.0 out of 5 stars

Wonderful, clean, vibrant community with an incredible staff that loves their residents. Several acres of beautifully landscaped grounds, multiple options for each meal and so many activities! Truewood by Merrill is the ideal senior living community for seniors!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Anonymous

Assisted Living

Family/friend

January 20, 2026

4.0 out of 5 stars
Verified Review

Truewood by Merrill, New Bern

Mom is settling in nicely and seems to like it there.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Independent Living

Family/friend

December 8, 2025

5.0 out of 5 stars
Verified Review

Truewood by Merrill, New Bern

Truewood has been the perfect location for my dad. Good food, great care, good location near all his doctors, readily available transportation, very reasonable price. Lots of activities and good service. Yes, we would recommend the community to other families.

Truewood by Merrill, New Bern

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Truewood by Merrill, New Bern

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know North Carolina’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about North Carolina’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Truewood by Merrill, New Bern

  • Truewood by Merrill, New Bern offers Studio and 1 Bedroom. Learn more.
  • Call (252) 632-0240 to reach a resident at Truewood by Merrill, New Bern.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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