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Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

For pricing & availability:
(866) 374-4058
9.5
Review score
90 reviews
Add review
9.5
Review score
90 reviews
  • 5 star
    54%
  • 4 star
    36%
  • 3 star
    3%
  • 2 star
    6%
  • 1 star
    1%
See all reviews
8.9
Review score
3568 reviews
64 facilities
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Truewood by Merrill, West Covina
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Truewood by Merrill, West Covina
19 photos5 floor plans
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street view of Truewood by Merrill, West Covina

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Anonymous

Child of resident/client

4.0 out of 5 stars

Review for Truewood by Merrill, West Covina

Initially it was great. I know there have been some concerns about proper staffing and dining options (based on my Mom's feedback). They have changed managers and key staff (they left). This was concerning to my Mom as she really liked the staff she met when she decided on this property. It has been difficult for her to get rides to where she needs to go. It was advertised that transportation was available. This has been a challenge. Her apt is nice. She enjoys some of the activities and amenities (beauty salon).

Read all reviews

Truewood by Merrill, West Covina

About the facility

At Truewood by Merrill, West Covina, active seniors can spend their retirement years living a stress-free lifestyle filled with joy, friendships, and hobbies. This community features modern, Spanish villa elements to spark feelings of an endless vacation. Within minutes of the community, residents can easily venture out into the city and visit stores, restaurants, parks, and medical facilities.

Residents embrace the warm California air while relaxing on the shaded front porch of this two-story community. They can also take their pup to stroll along the interweaved walking paths to admire the scattered, lush gardens. And, rainy days can be spent tucked inside the inviting atrium complete with comfortable furnishings. This community combines a homelike setting with superior amenities to offer residents a balance between home and a resort.

This lively community hosts a myriad of activities to keep residents actively engaged. Community members join each other for wine tastings, day trips, game nights, yoga classes, lectures, pet therapy, holiday celebrations, and more. Residents are also free to take advantage of the library, salon, and other facilities.

At Truewood by Merrill, West Covina, residents escape the stressors of household chores. Professional and friendly associates offer a range of convenient services including housekeeping, maintenance, and...

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Independent Living

Truewood by Merrill, West Covina

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Independent Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $2,795/mo
  • Unlocked
    1 BedroomStarting at $3,295/mo
  • Unlocked
    2 BedroomsStarting at $3,995/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Truewood by Merrill, West Covina
Select tour type
Select preferred date

Amenities

at Truewood by Merrill, West Covina

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Medication Management

Meals & Dining

  • Meals Provided

Room Amenities

  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Kitchenette
  • Air Conditioned
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Covered Parking

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Barber Shop
  • TV Lounge

Recreational areas

  • Fitness Center
  • Piano or Organ
  • Movie or Theater Room
  • Billiards Lounge

Services

  • Housekeeping
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Yoga / Chair Yoga
  • Protestant Services
  • Devotional Activities On-Site
  • Gardening Club

Compare

Truewood by Merrill, West CovinaTruewood by Merrill, West Covina

3601 East Holt Ave,
West Covina, CA 91791

Regency Grand of West Covina community exteriorRegency Grand of West Covina

150 S. Grand Ave.,
West Covina, CA 91791

West Park Senior LivingWest Park Senior Living

801 Cypress Way,
San Dimas, CA 91773

Cogir of Brea outdoor common areaCogir of Brea

700 Madison Way,
Brea, CA 92821

9.5 out of 10
Review Score90 reviews
9.7 out of 10
Review Score68 reviews
9.4 out of 10
Review Score167 reviews
9.2 out of 10
Review Score18 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Truewood by Merrill, West Covina

9.5 out of 10
Review Score90 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.5
Care Services
4.6
Staff
4.7
Meals & Dining
4.4
Activities
4.5
Value for Cost
4.4

A Place for Mom has scored Truewood by Merrill, West Covina with 9.5 out of 10 using our proprietary review score based on 37 reviews in the last 2 years. Over all time, Truewood by Merrill, West Covina has 90 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 90 reviews

Last Updated: 9/10/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Jennifer A

Independent Living

Toured community

September 10, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Very clean. Nice people who work there, and very helpful. Great options for just about every budget. Activities daily and some great celebration gatherings for all the residents to attend. Loved it from the moment I toured and now renting a unit for my sister. Last time I toured was 6 months ago and since then there have been beautification improvements in the interior of the facility (not that it needed it) and new elevators. Grounds are kept nice and green and tidy.

Anonymous

Independent Living

Family/friend

September 2, 2026

4.0 out of 5 stars
Verified Review

Review for Truewood by Merrill, West Covina

Initially it was great. I know there have been some concerns about proper staffing and dining options (based on my Mom's feedback). They have changed managers and key staff (they left). This was concerning to my Mom as she really liked the staff she met when she decided on this property. It has been difficult for her to get rides to where she needs to go. It was advertised that transportation was available. This has been a challenge. Her apt is nice. She enjoys some of the activities and amenities (beauty salon).

Miranda E

Independent Living

Family/friend

August 12, 2026

5.0 out of 5 stars
Verified Review

Family's experience

The staff was amazing when we needed to move my mother in law in super fast. [name removed] in particular. The facility is clean and bright. I love the many activities they have as well as the fantastic "restaurant " style cafeteria. I wish they had more transportation options for grocery shopping, church and gym runs. Food seems good. Facility is very clean. The apartments are spacious and Sharon loves her balcony. The mini fridge is a wonderful addition.

Anonymous

Independent Living

Family/friend

August 5, 2026

4.0 out of 5 stars
Verified Review

Truewood by Merrill, West Covina

Everything is fine overall. The only major room for improvement is the food quality consistency. They're working on it.

Anonymous

Independent Living

Family/friend

July 30, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

5 star review

The Truewood team has been wonderful - friendly, welcoming and incredibly helpful from the start. We were truly impressed with how well kept and inviting the community is. The pricing was affordable and includes 3 meals a day, cable, some transportation and a wide variety of activities, which really adds to the value. So far, my sister absolutely loves living here. It's comforting to know she's happy, engaged and well cared for. Highly recommend!!! My sister is still very very happy here.

Anonymous

Independent Living

Family/friend

July 9, 2026

4.0 out of 5 stars
Verified Review

Review for Truewood by Merrill, West Covina

The apartment was clean and the staff was nice. They are very helpful to my mom and the assisted living care was great. I would recommend Truewood as an affordable independent living facility

Lalo

Independent Living

Resident/client

June 8, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Truewood by Merrill

The staff is very helpful and encouraging to make you feel comfortable and welcomed.

Anonymous

Independent Living

Family/friend

May 8, 2026

4.0 out of 5 stars
Verified Review

On Balance, A Great Place to Retire

> Staff is great. > On-site care is available and affordable based on need. > Activities are varied and fun. > Cleanliness is very high. > Apartment size adequate, but not luxurious. > Food quality needs to improve in both quantity and quality. > Meal service wait times exceedingly long for almost a year now. Starting to make improvements.

Anonymous

Independent Living

Family/friend

May 5, 2026

5.0 out of 5 stars
Verified Review

Review for Truewood by Merrill, West Covina

Welcoming staff. Yes I would recommend. Take time to visit and eat in their dining room!

Anonymous

Independent Living

Family/friend

May 4, 2026

4.0 out of 5 stars
Verified Review

Truewood Review

The people are nice but not always as competent or responsive as we'd like, socially on maintenance. The food is subpar

Maureen

Independent Living

Resident/client

April 15, 2026

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
5.0
Staff
1.0
Meals & Dining
1.0

Sadly disappointed

Be sure to check in on your family member to make sure they're okay. I'm very disappointed. I was hopeful that things would get better. I was not planning to have to move again but will have to. I don't hold it against you, just my circumstances.

Miranda E

Independent Living

Toured community

March 31, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Beautiful place with lovely facilities and caring people. My mother in law signed the lease and is moving in. Thank you for everything!!

Linette N

Independent Living

Family/friend

March 20, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wouldn't want my father anywhere else

5 stars across the board! The staff the amazing! They are knowledgeable, friendly and helpful. They go above and beyond. The facility is very clean and the food is delicious with many options. I also like that there are plenty of activities for all to participate.

Anonymous

Independent Living

Family/friend

March 13, 2026

4.0 out of 5 stars
Verified Review

Great property, wonderful community

Property is great, and community is wonderful. Their biggest challenge is the efficiency of the dining hall and kitchen operations. They need to reduce the excessively long waiting time for residents to be served their food for all the meals throughout the day.

Anonymous

Independent Living

Family/friend

March 12, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Unassuming, Approachable and Competent

All 5s except food is a 4. It is very difficult job to please everybody all the time especially with vast array of what people eat. The complex's landscaping and layout is well maintained and easy to move about in. The employees are friendly. The care provider is flexible and its people compassionate.

Anonymous

Independent Living

Family/friend

February 27, 2026

5.0 out of 5 stars
Verified Review

Great value for great care

I found that everything on balance is pretty good. The facility, the staff, especially the personal care that my mother receives from Saving Grace. It's also a lot of value for the money in that you cost a lot less than everybody else, including other Merrill properties.

Anonymous

Independent Living

Family/friend

February 19, 2026

4.0 out of 5 stars
Verified Review

Review for Truewood by Merrill, West Covina

Staff was very helpful. I would recommend

Anonymous

Independent Living

Family/friend

February 12, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful place for my sister

The Truewood team has been wonderful - friendly, welcoming and incredibly helpful from the start. We were truly impressed with how well kept and inviting the community is. The pricing was affordable and includes 3 meals a day, cable, some transportation and a wide variety of activities, which really adds to the value. So far, my sister absolutely loves living here. It's comforting to know she's happy, engaged and well cared for. Highly recommend!!!

Anonymous

Independent Living

Family/friend

January 29, 2026

4.0 out of 5 stars
Verified Review

Review for Truewood by Merrill, West Covina

You know I am her friend that called you and it was a Godsend for what she needed. Her being able to have her emotional support dog...Staff has been friendly and helpful. The activity at around Christmas were fun. The food is very good. I guess she said it is a little too repetitive. But she is glad she can have substitutions for the sides

Anonymous

Independent Living

Resident/client

January 2, 2026

4.0 out of 5 stars
Verified Review

Home away from home

I felt this is a home away from home. The staffs are kind and very helpful to the residents. Most of the residence senior activities are participated by residents and their scheduled dinner and lunch buffets are eagerly anticipated by the residents sometimes with guest musicians and/or band. I will be living this place next month to relocate to another state but I will always remember this place once my home with lasting memories.

Truewood by Merrill, West Covina

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Truewood by Merrill, West Covina

Frequently Asked Questions about Truewood by Merrill, West Covina

  • Truewood by Merrill, West Covina offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
  • Call (626) 332-1135 to reach a resident at Truewood by Merrill, West Covina.

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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