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Valencia at Willow Creek

8325 S Highland Dr, Sandy, UT 84093

For pricing & availability:
(866) 374-4058
7.0
Review score
34 reviews
Add review
7.0
Review score
34 reviews
  • 5 star
    43%
  • 4 star
    24%
  • 3 star
    15%
  • 2 star
    3%
  • 1 star
    15%
See all reviews
8.0
Review score
91 reviews
5 facilities
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Valencia at Willow Creek
CompareSaveShare
Valencia at Willow Creek indoor common area
17 photos
Valencia at Willow Creek in google map
street view of Valencia at Willow Creek

Anonymous

Child of resident/client

4.0 out of 5 stars

Review for Valencia at Willow Creek

The staff is nice. They are on top of informing me of appointments, physical therapy, etc. The place is clean. She seems good!

Read all reviews

Valencia at Willow Creek

About the facility

Because Valencia at Willow Creek is a cut above the rest, our reputation, as well as our sustained census, speaks for itself. As our wonderful and appreciative word of mouth continues to spread, our census consistently maintains itself at or around 100 percent. Amply reflecting the professional and caring staff Valencia at Willow Creek is known for, our dedication is to understand not only our residents' needs, but their individual preferences as well. Valencia at Willow Creek's daily goal is to succeed in providing exceptional care, all the way from our specific levels of personal assistance to our very active daily calendar. Call us today for a complimentary lunch to experience one of our sumptuous home cooked meals, see our community in full swing, receive information on all types of financial relief and experience what life is like in a world still filled with endless vim and vigor.

Senior living options offered

  • Assisted Living
  • Memory Care

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Valencia at Willow Creek

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • StudioStarting at $3,500/mo
  • 1 BedroomStarting at $3,925/mo
  • 2 BedroomsStarting at $4,550/mo

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • StudioStarting at $4,295/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Valencia at Willow Creek
Select tour type
Select preferred date

Amenities

at Valencia at Willow Creek

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care

Meals & Dining

  • Kosher
  • Gluten-free
  • Low / No Sodium
  • Vegetarian

Room Amenities

  • Kitchenette
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Central Fireplace
  • Outdoor Common Areas
  • TV Lounge
  • Private Bath

Recreational areas

  • Jacuzzi
  • Billiards Lounge
  • Piano or Organ
  • Movie or Theater Room

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • Spanish
  • English

Activities

  • Activities On-site
  • Happy Hour
  • Stretching Classes
  • Pet-focused Programs

Compare

Valencia at Willow Creek indoor common areaValencia at Willow Creek

8325 S Highland Dr,
Sandy, UT 84093

Crescent Senior LivingCrescent Senior Living

11052 S. Grapevine Cove,
Sandy, UT 84070

Summit Senior Living community exteriorSummit Senior Living

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Salt Lake City, UT 84118

Cottonwood Creek community exteriorCottonwood Creek

1245 E Murray-Holladay Rd,
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7 out of 10
Review Score34 reviews
9.7 out of 10
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9.6 out of 10
Review Score33 reviews
9.6 out of 10
Review Score84 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Not available

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Valencia at Willow Creek

7 out of 10
Review Score1-20 of 34 reviewsWrite a review
Overall Experience
3.7
Cleanliness
4.0
Friendliness
3.9
Care Services
3.5
Staff
4.1
Meals & Dining
4.2
Activities
2.8
Value for Cost
3.6

A Place for Mom has scored Valencia at Willow Creek with 7 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Valencia at Willow Creek has 34 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 34 reviews

Last Updated: 8/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

August 18, 2025

4.0 out of 5 stars
Verified Review

Review for Valencia at Willow Creek

The staff is nice. They are on top of informing me of appointments, physical therapy, etc. The place is clean. She seems good!

Alicia O

Memory Care

Family/friend

December 5, 2023

5.0 out of 5 stars
Verified Review

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

November 15, 2023

4.0 out of 5 stars
Verified Review

A nice community with some room for improvement

I thought the staff was kind and caring. I do think like most faculties they were short staff. My mom did have quite a few falls while being there. She did end up in the hospital from one of the falls and then we had to move her into memory care so she could receive more care. At the time my mom was there they were going through new ownership. When I did my tour and signed the paperwork I was not made aware of the pending change. I was somewhat irritated about that. My mother was there for only about 6 weeks before she passed away. The new owners took over just a few days before she passed. I do find it unusual that we did not receive a condolence card or even a call after her passing. With that being said I still have them fairly high scores. I think the CNA's gave her good care and there was a transition going on. Hopefully the new owners can work on getting the wrinkles iron out.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

June 22, 2023

1.0 out of 5 stars

Memory care Staff ….

I have quite a few bones to pick. First of all, they never do any activity with the residence in memory care they are constantly plopped in front of the TV when I go visit my love one, and on top of that, you walk in and see the CNA sitting down on their phones while you have residence asleep flopping over, watching TV. The fact that the CNA‘s in there does not speak English.( there is nothing wrong with that.) but if we can’t communicate about my loved ones care , how is my love One who has dementia supposed to communicate with them I had to wait 20 minutes just to communicate through a phone app. I still made know progress communicating with the aid . We will be pulling my Love one out soon .As we have already started to look for a facility that can accommodate our needs and wants for our Loved one .

Cleanliness
5.0
Friendliness
1.0
Value for Cost
2.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

May 25, 2023

1.0 out of 5 stars
Verified Review

Not what we expected

We will be moving my loved one out to find another facility. They worked with house doctors and with my loved one in memory care, it seemed like their objective was to get my loved one totally sedated and zonked out to make it easier for them to handle. My wife had concerns about bruises on one of the residents, and then they didn't like that and they accused my wife of pulling my loved ones hair and then wouldn't allow my wife on the property. When calling the resident, the phone at the facility has terrible reception and we are not able to hear my loved one at all.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
3.0

Paul

Assisted Living

Family/friend

March 17, 2023

5.0 out of 5 stars
Verified Review

Our families experience

What we really like about this community is being able to visit at any time and the friendliness and competence of the staff. Given the chance we would recommend the Escalante at Willow Creek community to other families based on the experience we have had so far.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Toured community

September 19, 2022

3.0 out of 5 stars
Verified Review

Our family visited Escalante at Willow Creek, it seemed nice from pictures and all that had researched on. Just didn't feel the right connection for us while on the tour, it was nice but many residents seemed to be unhappy and not as cheerful as expected. Not certain what was the issue or if was just an off day, but did not end up choosing this facility for my loved one.

anonymous

Assisted Living

Family/friend

August 23, 2022

0.5 out of 5 stars
Verified Review

Would not recommend

This is a terrible place, we had major issues with the overall value and cost, it did not meet any expectations. it was our worst experience we would not refer anybody to here it just fell completely apart. They did not have any full time staff there it was temporary and contracted out workers

Cleanliness
3.0
Friendliness
0.5
Value for Cost
0.5
Care Services
1.0
Activities
0.5
Staff
0.5
Meals & Dining
3.0

anonymous

Assisted Living

Toured community

August 15, 2022

5.0 out of 5 stars
Verified Review

Escalante at Willow Creek was my first choice. I would have placed my loved one there had it been my choice to make. It seemed to be a good value. I thought it was a step up in terms of activities and food over the other places we toured. The staff seemed more friendly. My loved one chose a different community because Escalante was slightly more expensive, and he doesn't like to spend money in general.

Anonymous

Assisted Living

Family/friend

August 5, 2022

3.0 out of 5 stars

Rating

Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
4.0

Carolyn

Assisted Living

Toured community

June 13, 2022

5.0 out of 5 stars
Verified Review

The tour experience was wonderful and the staff were all great. The tour guide was fantastic and really interested in my loved one and trying to find out about her. The thing that really appealed to us was the fact that it was a smaller facility with less residents. It looked like everyone was very friendly and we figured the activities provided would help her integrate into the community. It had a fantastic view and beautiful courtyard. We had mom all signed up but unfortunately she was never able to move in due to her health declining.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

A L

Assisted Living

Toured community

April 5, 2022

5.0 out of 5 stars
Verified Review

This community was great. The tour guide was honest and up front. This community was just too far away for where I wanted my loved one located.

J P

Memory Care

Toured community

February 1, 2022

5.0 out of 5 stars
Verified Review

This was a beautiful community but I did not see the interaction with the residents that I was looking for. Beautiful tour but not many residents together or any interactions. There was just another community that I felt my loved one fit in better at.

Kathryn K

Assisted Living

Family/friend

January 20, 2022

5.0 out of 5 stars
Verified Review

A great place

I would say to place your family member here at this community. The staff have been great and respond to me when there is an issue and it has been great for my family and our loved one.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

anonymous

Memory Care

Family/friend

November 30, 2021

2.0 out of 5 stars
Verified Review

Unhappy Experience

I would not recommend them at all. They lost my mother's dentures. They fed her Pine-Sol inadvertently. They lost her hearing aids. She did not get the care that I was promised.

anonymous

Assisted Living

Family/friend

October 19, 2021

4.5 out of 5 stars
Verified Review

Family friendly

This is an excellent community and your loved one will receive great care here. The staff are very friendly with my loved one as well as my family. The food is okay and my loved one has difficulties due to dentures and the community accommodates and makes sure he has something that he can eat.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Sharon S

Memory Care

Family/friend

October 8, 2021

4.0 out of 5 stars
Verified Review

Would Recommend

The staff is friendly and open. I've been going there every day, and they have been very open to me being there and asking questions. At the moment, they're in transition with employee turnover in many departments. So there have been some bumps, but I think given some time they will be back to the level they were when we first moved in. I picked The Wentworth of Willow Creek because of how friendly everyone is. They staff definitely try, and that makes a big difference. The food is good. They try to give variety, and it has flavor, which is helpful. It's not the typical cafeteria food. Activities is one of the areas affected by staffing. They've lost their activities director, so there have been practically no activities because they're' short-staffed. But I would say the cost is just about what everybody else is charging in the area.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Heather

Memory Care

Toured community

August 25, 2021

5.0 out of 5 stars
Verified Review

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

Dianna F

Memory Care

Family/friend

May 13, 2021

5.0 out of 5 stars
Verified Review

Happy with dads home

We chose The Wentworth of WIllow Creek because we were in a time crunch and they were able to take him quickly when we needed it. It seemed a lot more personal when I toured them and they were anxious to fill their empty spots so we did get a good deal as well. My dad did contract covid while he was here. They went above and beyond and moved him to a special facility so he could get extra care and they covered the cost of it and my dad was just fine. They were awesome about the whole situation. Due to covid a lot of normal activities have been limited, but they all know him by name and are all very personal and caring. He has never complained about being here and I would absolutely recommend them to others looking.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

November 23, 2020

4.0 out of 5 stars

my review of Wentworth

There are better places out there but depending on your budget. We do like this facility it is close to us. Room sizes are good and my loved one likes the food. I would definitely recommend this community to others.

Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.5
Care Services
3.0
Activities
1.5

Valencia at Willow Creek

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Valencia at Willow Creek

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Utah’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Utah’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Valencia at Willow Creek

  • Valencia at Willow Creek offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
  • Call (801) 733-6363 to reach a resident at Valencia at Willow Creek.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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