Baldwin House Management, LLC

Here at American House Oakland you really get your money worth. There are so many wonderful activities, and the food is good too. I have made so many new friends.

When I came here everyone was so friendly. The activities are great, and all the staff are friendly. Overall a great place to live.

My loved one has really enjoyed the residents that are in this community. They are all very friendly and welcomed her right into her new living environment making her feel right at home. The staff has a great activity program and often brings entertainment. I am very satisfied with this facility and would recommend it to anyone.

They offer all kinds of activities including exercise classes and field trips. The staff are very nice, help with our questions we have good communication and they are very accommodating. The food is really good and they offer dessert with every meal. The community looks nice and is kept very clean.

Everyone has been friendly and helpful. They understand the emotional change from living on one's own to living in a community. The staff and residents have been encouraging.

My mother in law is adjusting nicely to her apartment at Baldwin House. It is quite spacious and we were able to move much of her furniture with her...thus making it feel like 'home' almost instantly. She really appreciates the meals, activities and amenities ( such as the salon, grocery deliveries and house keeping ) which make everyday living more interesting and pleasant. It was the right move and we are grateful for her care at BH.

What we like the most about the community is the Friendliness, descent sized and nice rooms. Quick process to get moved in. To change, menu, more choices, more elevators, stationary call buttons. Electronic room locks.

I would recommend. I chose them because of the affordability.

Overall, it's a great place and my parents have really enjoyed living there and the activities that are offered. As for the meals, they are good but higher in carbohydrates, which is not great for someone that is pre diabetic or diabetic. It would be great if there were more healthy options that aren't pasta or rice based.

We chose this facility initially because it had a warmer, home-like feel to it versus the others. There have just been a few occasions where some of the staff did not seem helpful.

Very nice place if you can afford it. We picked this community because they had porch.

Change in manager had a negative effect with many residences. Management change was negative. Activities usually organized by the residents. Changes to community celebrations changed with new management. Baldwin House has really nice apartments, library with a huge assortment of books, a meeting room for residents games , family gatherings. Don't know how management is now but the facility is good

It is a clean place with lots of events for residence. I think the price is very high for please independent living and on a fixed income. The staff is friendly. There are activities that the residents can enjoy monthly.

He was able to afford a place at Baldwin House but not other facilities we looked at. Staff seem friendly. My uncle doesn't interact much with staff as he doesn't eat his meals with the residents. He also plays euchre but they do not play it there. I would recommend Baldwin House to others looking.

The residents are very friendly. The staff is wonderful. There are some activities, but not a lot. I would recommend this place to anyone. The "aging in place" concept is very good. I will not have to move my mom as she needs more assistance.

The community tries its best to give my loved one, what is needed but if they refuse to go down for meals or other care activities, it's hard to devalue the caregivers. Overall, I think it's a good place to be. Yes I would recommend. I think all places are suffering from high turnover at this point in time.

Very friendly staff. Not enough washing machines/dryers for the building and limited time to use them. They need more activities such as art, lectures, silly games etc. They need a larger budget for the food. It would be nice if they had small menu style meals - home cooked and larger portions.

I have moved from here. Most categories are great except for the value. Rent goes up every year, some people are paying $[removed]. I am not sure why the rent is so high for seniors because they are going by each individual income vs Mshda scale!

I would recommend. It is Independent Living now.

The leader ship of Baldwin house have been wonderful to work with. Their communication is excellent. When my mother encountered an illness, the staff engaged appropriately, assessed her condition, and got her to the emergency room quickly. It is a comfort to know that they can be the eyes and ears for the family When needed. The facility smells clean, and that is not true of others that we visited. One thing that could be improved is adjusting food choices to individual resident needs. A great deal of the food has a significant salt content and that is not good for many elders. It is just an opportunity for improvement.