CareOne Management

My stay was amazing and I have no Complaints. I loved [name removed] the aide she was kind and attentive. I couldn’t find any issues with this building. I stayed in [removed] and really had a great stay. I missed [name removed] anytime she was off. She was my favorite.

I recently placed my mom in the Memory Care Unit at Care One in Hamilton, and I could not be more grateful for the people who work there. From [name removed], the Director of Sales, who truly went above and beyond to make an overwhelming process feel manageable, to [name removed], the Dementia Specialist, who always answers my questions with patience, warmth, and a genuine smile while guiding me to make the best decisions for my mom. The nurses and aides are equally amazing—kind, attentive, and incredibly compassionate. When the time comes to find care for a loved one, Care One is the place to go, and these are the people you want caring for them.

All is well thank you for your support. She is stable and cared for at nice activities and facilities is. Clean. It's very nice.

We’ve had a very positive experience at CareOne at Hamilton for Mom. The environment is consistently clean. The staff is warm and attentive. We appreciate the variety of engaging and fun activities offered. They do a great job of keeping the residence active and involved. We are reassured to know that our mother is in such capable and compassionate hands.

The staff is amazing and the accommodations are great. wish they would check photo ID of visitors. Would highly recommend

CareOne in Hamilton has provided a safe, positive, caring home for Mom. It's also provided her family members with the knowledge that Mom is being well cared for. The staff treat Mom and the other residents with patience and kindness. They encourage engagement with the residents through interactive activities, exercises, and themed events that involve family members. CareOne in Hamilton has brought us peace of mind.

My husband was a former resident, he passed a while ago. But I still come visit all the time. I still keep coming back. I feel they did a good job with his care. I like everyone. I’ve made so many long term relationships with other family members. This place is like a second home and a second family.

We toured this community and really liked the concept of the different neighborhoods for the various stages of dementia. We got to meet the staff and dementia specialist, it seems like it would be a great place for my mom.

I can’t say enough wonderful things about Harmony Village (CareOne) at Jackson. Their dedication to helping residents with dementia reconnect with their personalities and with their families is truly remarkable. My mother absolutely thrived during her time there. We saw a happiness in her that we thought had been lost and those moments meant everything to us. The themed activities were incredible and brought so much joy to everyone involved. A special thank you shout out to[Name Removed] and her recreation team for making Family Days so meaningful and fun. From the Super Bowl to the Celebration of Love to Mardi Gras- the creativity, decorations were perfect and staff even dressed in character making every event unforgettable. Most importantly, they helped bring my mother’s personality and so many others back to life- giving us precious memories we will always cherish. I am deeply grateful to Harmony Village for making my mother’s final days so meaningful, joyful and filled with LOVE ?

Very clean and well maintained atmosphere. Knowledgeable staff. I felt welcome and accommodating my needs and answered all my questions made me feel confident

From the moment I walked in, it felt like home. Residents were sitting on their rollator walkers laughing with the front desk while James Taylor played softly down the hallway. There was such a wonderful sense of life throughout the building. Some residents were enjoying time in the dining room, others gathered in the coffee bistro, and many were simply spending time together around the community. There was a comforting energy everywhere you looked. The Administrator was welcoming and very informative about the services offered, and the Sales Director took the time to answer my questions about what a smooth transition for my mom could look like. I was also introduced to the Dementia Specialist, and we had a meaningful conversation about my mom’s decline and how much life has changed for both of us. It was comforting to speak with someone who truly understood what our family is experiencing. Overall, I know this is the right decision.

From my first visit to Care One I was impressed. As a retired nurse, I have seen many facilities over the years and could tell this one was special. It is clean with a good caring staff. Holly was and still is a tremendous help with navigating my brother’s transition to community living. [Name Removed] in finance is so helpful with understanding the process of payment. All my concerns and needs were and still are addressed instantly. The department directors, medical staff, all the staff are working so diligently for the resident's care and helping family as well. They are easy to reach and eager to help. It has a personal feel due to its size. Thank you for all you do.

We have really valued Harmony village as a place for my mother-in-law. They helped us navigate all of the doctors and medication’s and really took care of everything in a competent and nurturing way. We came in at a very critical moment and since then have not had to worry about or question medications and several different therapies. Everything has been done and taken care of. The administrative staff keeps a very watchful eye. And the nurses are lovely. They always have a ton of activities and things happening and going on each day, which is really important to us. They also involve the families in a lot of the activities, which is nice. She has friends at Harmony now. We feel safe with her there and more importantly, she feels safe and cared for.

The entire staff is professional , friendly, and genuinely enjoys their jobs. I would and have recommended this care one to others

The staff was very helpful and generous. The apartment is very roomy and upgraded. My overall experience was very pleasant.

I visited CareOne at Somerset Valley. I met with [Names Removed], looking for a place for my sister, who has dementia. They took the time to speak with me about their approach to dementia care. The staff looks for behaviors and triggers that can effect dementia patients negatively. If my sister isn't quite ready to get up in the morning, or she does feel like participating in an activity that is ok. I am impressed with the rooms having a system that alerts the staff if a resident is in distress and immediate action is taken. My sister has fallen a few times at her present facility and laid there until a staff member came.

Everything was great staff was friendly and couldn’t feel more at home for my grandfather! Everything was clean and sanitary along with a well oiled staff. The spirits are high here and it couldn’t be more welcoming

We had a very positive experience at Harmony Village. The facility is clean, welcoming, and thoughtfully maintained. Most importantly, the staff is incredibly kind, compassionate, and attentive.

As the caretaker of a parent I knew that one day I would need to make a decision that would not be easy. However, it came out of nowhere and I was not ready. I reached out to Harmony Village for a tour and they were so accommodating. I met with [name removed] and we spent nearly an hour talking. [name removed] wanted to know what brought me to Harmony Village and our current situation. I was impressed by [name removed] and this approach. My family and I needed to act quickly and then I was introduced to [name removed]. [name removed] is one of those people that put you at ease as soon as you start talking. Due to our situation I had to trust [name removed], [name removed], [name removed] and the entire team at Harmony Village. I am forever grateful for their guidance and assistance. My parent is thriving at Harmony Village, everyone is fabulous and always greets us with a smile. Its a blessing that so many great people came into our lives during this time.

We’ve been extremely pleased with the care my aunt receives at Harmony Village. The community is always spotless, the activities are engaging and thoughtfully planned, and the staff is genuinely exceptional. If living independently at home is no longer possible, Harmony Village truly feels like a welcoming and comforting second home.