Ecumen

I liked this one and it had the nicest room. There was a big window and it was next to a pond. All one-level and good activities. There were two sides to each building with 15 people in each and activities were done with both sides, so there were 30 total. The dining area was smaller. They had a personal trainer that came in 3x/wk. and exercise every day. The cost would be close to $7,000.

I can only base my review on the times I visit, but I feel there is a good staff ratio and that they care. I can't say that it is the cleanest place I toured, but the management is very organized and friendly. I don't see as much personal interaction with my dad as I'd like, but again, I'm only there for visits.

They accept more challenging folks, difficult to place folks with behavior histories. They have private suites which is nice for people who get easily agitated around others, so with peopel who are isolate and haven't been around other people or doesn't want to be, or people at certain stages of dementia, having space and quiet is very nice for them.

This community did not stand to another community. The rooms were dark and smaller also the residents were a lot older which made a difference.

I wish this facility could have an upgrade. My loved one has been here for a few years and experienced several plumbing, air conditioning and window issues. The staff is friendly, but I feel underpaid. Most appear to be there for the check, which means the residents suffer. This facility could have so much more, unfortunately, my loved one is at the point of not being healthy enough to move.

Friendly staff...but the residents seem uninvolved.

Very nice looking community. I believe my mom would have loved the 'homey' feel. However, their pricing was ala carte for care services, and was way over the top. Too bad, I really think she would have been comfortable in their atmosphere.

I was impressed when I saw the facility with my friend when she was considering the facility for herself. The manager Jane is friendly and warm and clear. She took more than enough time to help my friend understand what her life would be like once she had moved in. The nurse Linda was warm and friendly and went out of her way to accommodate my friend getting her assessment in by my friend's timetable. She drove through a blizzard to help with that. However, I am concerned that, now that my friend has moved in, on paper she appears to be getting ample and frequent services but I am not entirely convinced that the aides are following the plan, and there have been instances where they were impatient with her speech limitations. This is by report from my friend. I have not seen this myself. I have seen that at least some of the aides are not particularly prompt at answering the cord that can be rung when assistance is needed. I feel the activities available are fairly limited. There is no organized volunteer support, which would be quite helpful to my friend. I am hoping some of the kinks will be worked out over time. It is a big adjustment for my friend and she needs to work on her attitude, so her comments are not entirely all staff-related, I believe. I only went as high as 3 stars for overall rating because my friend just moved there. Over time I feel the rating could become a 4 or even a 5 as everyone adjusts.

I thought it was nice, but it felt too much like a nursing home to us. The residents were a little less physically able. We came at a time when everyone was in their rooms, so we didn't really see any activities.

Their rooms were really, really small and they only had a one bedroom with a tiny bathroom. It was nice, the people there were really nice, but it wasn't something that would have worked for my mom and dad.

Only have single rooms, no kitchenette in room. Bedrooms on both sides of hallway down from dining room, 60 steps. Have larger and smaller room available. Single level building. Near clinic where gets INR draws. Has lift. Low turn-over on staff. Only 30 residents. Waiver, stay in same room, cost $877/month out her ss. And gets $98 spending money. Pendant cost $35/month. $200 for nurse screening. Get to medical appointments on own. Has Bluestone medical option. Guest meals $5. Has add-ons mom would need. No garden area, motel look. Not best activity calendar.

ASSISTED.

It was dark and dank. It was older and when I walked in that was the impression that I got. It just seemed like it needed a face lift. It wasn't bright and cheery. The walls needed to be painted. I'm sure it was clean - I didn't see any dirt on the floor or critters running around or anything like that - it was just rundown.

I toured this community and wasn't impressed. It's very old, small, needs updated, and not a very active community from what I saw.

This may be a good place for someone who is independent and doesn't want very much socialization. We started out in assisted living and then they highly recommended us to move mom to memory care because of all the activities and she would be so much happier. What a crock, does every facility give you the same song and dance? There activities consisted of saying the rosary every day, church 2x's a week, exercise that was mostly just putting a tape into the vcd and letting the residents fend for themselves. Their breakfast was cold cereal and canned fruit. Movie night again was just putting a tape into the player and walking away. NO crafts at all!!! What? Isn't the creative part of ones brain the last to go? During games after dinner no encouragement from the staff to get residents to converse or interact. Even had a staff member pick up a dropped pill and try to have mom take it while I was standing there! What happens when we are not there? Moved mom out in less than 1 year. Don't leave your loved ones someplace and not visit often enough to see what is going on.

Different kind of layout in pods. Did not like that there was no appliances in the rooms and they were very small rooms. This is more like a nursing home that requires all meals to be prepared by staff. People were very friendly and the layout was nice, but not what I would consider assisted living.

I moved my loved one out of the facility after less than 6 months because of overall poor care and supervision. He aquired an infectin from poor hygiene practices and had injuries which couldn't be accounted for. There was poor documentation regarding drug administration (pills missing and not recorded) and services not provided that were part of his monthly cost. Administration was always open to my concerns and said the right things - but I was frustrated and disappointed with the care given. Ecumen has several buildings and this review is only for Summit House.

My father is in assisted living here. He was supposed to get help with laundry and cleaning, and the service is so poor that most of the time he doesn't get this help at all. There was a COVID outbreak because they crammed everyone together in the dining room at one big table, and the staff don't wear masks even around old, sick people. It is impossible to get someone's attention for any kind of problem. They collect a lot of money for little actual care.

Was great to find a facility that provides Ind living, Assisted Living and Memory Care all in one place. Makes transition easier on the residents. My mom enjoyed 3 years of Independent living 3 years in assisted living and 3 years in memory care floor 2.. My experience was very disappointing. High turnover Personal Hygiene of face and hands, bathing and teeth brushed were not performed on a consistent basis . A basic need. Laundry Care, not performed as scheduled. Clothes, bedding and towels disappeared. I believe no softener used for towels. (Stiff) Outdated technology, notify system (motion detector) not working or ignored even for high fall risk. Residents. Wait time for help up to 1 or 2 hours. Memory care residents are unable to use pendant (memory issues) No easy outdoor access Elevator/residents difficult to manage An activity on 1st floor. Care conferences were only initiated by family Care Plans not updated timely and communication to RA’s 0.