Heritage Management Services Inc

This is a lovely place. has everything you could possibly need. I would have picked this except for the price. And the halls smelled so good.

Orchard Pointe Glendale is a compassionate assisted living community. It is a lovely facility run by a supportive team of caregivers. The meals are tasty with a variety of choices. There are a variety of activities (music, games, lectures, library, visiting areas, learning center, gardening) to stimulate the residents. The caregivers are friendly, like “Cheers”, a place where everyone knows your name. The residents are checked on and well cared for. Each resident has a button to push for assistance when needed. There is weekly housekeeping. Orchard Pointe Glendale is a happy place and feels like home for residents and visitors alike.

I have enjoyed living at Orchard Pointe at Glendale for the past 3+ years. The employees are carefully selected, well-trained, and professional. They are compassionate and friendly. The environment is comfortable, with pleasing decor and a small town atmosphere. The activities team offers many types of past-times. We enjoy games, educational events, exercise activities, crafts, Bible studies, worship services , outings to lunch, and shopping. Once a week we gather in the dining room for a fun happy hour with professional entertainers. Transportation by car or bus is available for doctors’ visits. Most of the food is made from scratch and very good. The chefs provide a large variety of foods and many choices for each meal. We have access to a primary care provider who makes house calls one day a week. There is a gym available, along with physical therapists who can provide rehabilitation and strengthening services. I am happy to endorse Orchard Pointe as my friendly home sweet home.

Dad lived in another assisted living place for 8 years. It changed hands and went downhill. We moved him and mom to Morningstar in 2024 and it was so much nicer. Orchard Pointe purchased Morningstar last year and we were concerned about new ownership. However, we were pleasantly surprised. The staff is very caring and kind. The building has stayed clean and the activities are outstanding. Rarely is there any issue and if something happens, it is resolved quickly. My father is 101 and loves it here. Has made many friends.

My wife and I arrived here in [Date Removed]. She has dementia. We lived together for a while. However as her condition worsened she was moved to the memory section. She is well cared for. Her needs are met and she is as comfortable as she can be under the circumstances. I am doing quite well in assisted living. The staff are very friendly,capable and eager to please. I have no complaints and would highly recommend Orchard Pointe Glendale.

The building always appears well kept and pleasant. The staff are friendly and truly care about the residents. Definitely would recommend The Heritage at Northern Hills to others.

The staff are all very friendly and helpful. They were very flexible when working with our schedule.

I really liked the small neighborhoods of only 14 residents each. Benton House was very clean. The common area is very comfortable for residents and also inviting for family to be able to visit. I am happy that we’ve chosen this facility for our father. I believe that he will do well here.

The atmosphere is bright and welcoming. The staff are pleasant and encourage positive attitudes. Residents are treated with dignity and respect. They have freedom to live their lives as they choose with the help they need to remain safe.

Excellent facility

Staff has been excellent, in particular [name removed] who was my initial contact. Very knowledgeable, extremely helpful on making decisions on what was best for my mother. When we moved in, everyone of the staff who would be responsible for my mother's care came by and said hello to my mother. The food ad rate is a 3 to 4, pretty average, but I only tried it once and my mother seems to be pretty happy with that so far. The rooms in January area are clean, so I'd rate it a 4. We had one small problem with move in and that the door lock for my mother's apartment for whatever reason I was not working. They did fix it the next day. They have daily activities which my mother is taking part in and those seem to be pretty good. The staff is very good about encouraging residents to take part and letting them know what is going on. Sad rate that a 5. Unfortunately, for my mother, she started out an assisted living, and we determined pretty quickly that she needed to be moved into a more secure and safe area for her, so she was moved into memory care a few days after moving into assisted living. So they may need a more thorough process to determine what is appropriate for the resident in situations like ours. It's difficult to know how she was going to respond, but it became pretty clear that she just didn't have the skills anymore to manage on her own. I will say that their process did not seem to be any different than the other places I researched. All of them said they believed she could manage on her own in an assisted living. My mother seems happy in the memory care unit and at Benton House in Raymore so far. Can't rate the memory care unit yet as I have not gotten as much feedback. However, the staff has been very helpful and I think they're doing a great job with her.

What we like the most about Benton House is that it seems to be the perfect place for my mother in law. She is surrounded by people her own age and they have plenty of events to keep her busy if she likes. Timing was perfect.

From the very beginning, working with Emily and the entire team at this facility has been nothing short of a blessing. Emily's warmth, professionalism, and genuine heart made a world of difference during what can often be a difficult transition. She took the time to answer every question, ease every concern, and made us feel like family from day one. What truly sets this community apart is the deep level of care and intentionality the staff brings to each and every resident. They aren’t just doing a job - they are living out a mission. The team prioritizes creating not just a safe space, but a joyful, enriching, and dignified environment for everyone who calls this place home.

Prices are in line with other places. It is a nice neighborhood. The staff communicate very well, which is extremely important.

I love benton house. Wonderful and caring people. The staff is professional and caring. They take time to know each resident. The food is good and choice is a good variety. There is an excellent choice of activities appropriate for residents.

The staff is amazing. They truly care. They also have so many activities for the residents. It keeps them involved and encourages socialism and that's very important. It's quite expensive but worth every penny. I can't say enough good about this facility. The staff is incredible. The facility itself is beautiful. The administration is very caring. Everyone from the administrator down to housekeeping and laundry are simply wonderful people.

The staff have worked hard to help my mom feel welcomed and always have a positive attitude. Lots of various activities are offered each week from music to ministry to outings. Everything is kept very clean and tidy so always looks nice. Mom likes the food and visiting with the other ladies in her area. We feel mom is in a safe place with great care and mom seems content.

I moved here last October and I'm so glad I did. it's my happy place. The people and staff are friendly and helpful. [name removed] is the social director and she has lots of fun things to do. it's nice to always have someone around to talk to.

My wife is an RN who works at various nursing homes. She told me Benton House is by far the best she has seen. My mom gives praise to the attentive staff and excellent food. The cleanliness and orderly appearance gives confidence to my mom and her care. I give exceptional praise to the staff, they keep the place running smooth.

So far it has been a positive experience, the staff is friendly and helpful. Dining is transitioning with new staff and they are listening to the residents making positive changes. The facility is clean and maintained. The maintenance department is very attentive to the residents wants and needs.