Holiday by Atria

Mom has been in her apartment a little over a month and loves it. She says that the food is great and is always a balanced meal. Three great meals each day. If there is something else you would want to eat, they will make it for you. Very clean atmosphere and very friendly staff is available should you need anything. Lots of activities and amenities if you're interested. An all around great place. Highly recommend!

In addition to the Administrative staff, we are very impressed with the housekeeping staff and the wait staff in the dining area. Resident apartments are cleaned on a weekly basis and bedding is also changed weekly. The housekeeping staff each have particular apartments to which they are assigned. They clean the apartments as if they live in them themselves. They understand what is particularly important to each resident and make sure the residents are pleased. Dining room wait staff know the residents and what they like. They make each resident feel special by anticipating the residents requests before they make them. We are very pleased with Columbia Holiday Pines.

Everyone has been super helpful at Illahee from helping obtain used furniture to moving packages for my Mom. The food is tasty and they have gotten her a good deal on her one bedroom apartment. They have daily activities and games and my Mom says she likes it there. Her apartment is especially well suited to her given she's a smoker.

Orchid terrace was great I wish she had moved there sooner. The extra care services were very reliable. We had to move her out mostly because of her dementia and she was needing more care.

[name removed] the sales manager was so wonderful and took care of my mom finding her just the right studio. She loves the art classes, live Hawaiian music and dancing. She feels welcome there and loves how they serve her during each meal. The food she likes as well.

5 stars most definitely, the staff here have been so good and friendly, as well as very helpful. Food so far has been quite tasty and I like the fact they give you options to choose from. The one bedroom we have is a good size as we wait for a 2 bedroom to open up.

We are very satisfied with the apartment. We would recommend the community to others who are searching for senior living for their loved one.

The one common issue with Copley Place and so many other similar facilities is the high turnover. I'm sure the issue is related to compensation. Since my in-laws moved in this past February, there have been 2 or 3 maintenance people who have left. There have been a couple new cooks, and the transportation driver took 2 or 3 months to hire. The activities were also suspended for a while because that position was vacated. And, the housekeeper position for the 3rd floor has been unfilled for a couple months. That's my biggest concern is the high employee turnover. The staff is very friendly and helpful. Communication to the residents and their families has been very good. My in-laws are very pleased with the food, and they enjoy the socialization with the residents and activities. The pricing is very reasonable for this type of facility and amenities offered. It was the only place that my in-laws could afford. The apartment is more than suitable for two people, and they are pleased with the layout.

The staff is very friendly and often helping out with multiple jobs. Our studio apartment is spacious and certainly large enough for both of us. I don't want anything larger to have to take care of. The multiple activities offered keep me as busy as I want to be. It has been the right choice for us

5 on everything. Our dad loves it. The best part are the people who work there. They genuinely care about all the residents. The apartment size and storage in the apartment is far superior to anything else we saw.

Warmly welcomed upon arrival. The facility was clean and nicely decorated. All of the staff members we came in contact with were friendly. Lots of areas for different types of gathering. The grounds were well maintained and clean.

The staff are very friendly and helpful. Helped us through everything when we moved in very accommodating. Activities are very enjoyable. The facility is extremely clean and the room and apartment sizes are very spacious.

We had a fantastic visit last Friday. The staff were very welcoming and helpful. The tour of the facilities was thorough, and we learned a lot about the new techniques being implemented. Overall, it was a very productive and enjoyable day.

Staff is wonderful. [name removed] is the best. Room/apt. sizes are very large and clean. Food smells and looks good. They have quite a lot of activities from what I have seen.

[name removed] and [name removed] are outstanding. They are my second and third pair of eyes when I am out of town due to travel. They keep me updated on my mom's activity level as well as keep an eye on the food she is eating. ( She is diabetic and if you don't watch her closely, she will eats sweets)

I recently visited this home and was given a tour by The director, [name removed]. I cannot tell you how pleasantly surprised I was at the living conditions and the love and care that the staff shows their residents. [name removed] showed us the facility which includes a large dining room, recreations areas and seating areas where family can visit; a demo of their one bedroom apartment that had a nice living room area and a kitchen (very cozy), a gym and a pool. I could feel the pride she takes in the facility and as we walked along she knew everyone by their first name and the residents reciprocated and struck up such friendly and funny conversations! She showed us where the artwork made by the seniors were displayed and the area where they bring in outside entertainment for the seniors to enjoy. My dad has been staying there and I live 2000 miles away and wanted to surprise him, hence why I toured the facility. I would highly recommend this home! I don't think it would disappoint! Best wishes!

5 stars. They listened to the needs of my mom and helped her get the perfect apartment. The apartment was freshly painted, clean and everyone was friendly and helpful. The housekeeper even came to welcome my mom and introduced herself and let us know when the next cleaning day would be.

I’ve lived there over a yr and a half and i’m so glad I came here. The Staff stands out the most I love them all. i recently moved my Granddaughter needed help for a month and i will be going to a place closer to my Daughter after this. The foods Great [name removed] and [name removed] they are Wonderful Friends to me now The housekeepers are so nice to you their to they work hard doing housekeeping and serving meals. Dishwashers work hard to they Are Great workers for everyone. [name removed] Amazing activity Director she works so many jobs their many. [name removed] is so kind to residents and staff helping wherever she can , so easy to talk to stands out most. [name removed] works hard our tv helper when we have issues she means a lot to me too. [name removed] works hard does alot for residents too, she’s also driving our bus here at this time. Residents are nice their i’ve made many friends being ambassador their i enjoyed meeting new residents. [name removed] maintenance is a sweetheart he don’t stop when he clocks in. [name removed] Amazing too.

Lively and very lovely community. The space and facilities are very clean, there is lots of activity and action happening which was great, and the staff seems very friendly. They have a good range of pricing options for their apartments and they gave us cookies from their chef which were delicious!

Our tour at Columbia Pines was so nice. Our tour guide was a felt of information. She answered all our questions. You could tell she knows her job inside and out! The facility and has been updated. The dining area was great, common areas, gathering spaces were clean and well kept. The residence there seemed happy and welcoming. The rooms were a little dated but clean and very functional. The outside was under construction/new roof. so again the facility was being repaired and updated. It was a relief to feel so good about our first ever tour.