Parallel Management Group

Light housekeeping transportation up to 10 miles month to month all paid excluding phone, cable Internet etc. nursing available

We chose Maple Heights because it was recommended to us from A Place for Mom, the lady we dealt with said if she had to place a family member that she would choose here. Also the affordability played a factor as well . Her apartment size is perfect for her needs, shes got all of her things here and still has plenty of walking space. I would definitely recommend to others looking.

Mom likes to participate in many of the activities offered at this community. The food is ok according to my sister in law and my mom does not complain about it. The staff are great I have not met anyone I do not like. The community seems pretty clean.

We placed mom there 2 weeks ago. Nursing staff, the director and all of the staff are doing a very impressive job. Mom is getting comfortable and I would recommend maple heights to others. The meals served are delicious. The food staff takes her diabetes seriously. Take a tour. You won't be disappointed.

Pops has been at Maple Heights for several months now and I have to say that it is nice being able to sleep at night knowing he is someplace safe. The staff is always friendly and when ever a situation arises that requires our attention we are notified very quickly. They let us know when he is having a difficult day, if he missed a meal, refused meds, or has experienced any other event that we need to know about. They are prompt in letting us know these things. I often see many of the residents socializing in the commons area and they all seem rather content with their surroundings. I also like that there was no buy in required to get Dad his apartment. All in all it is an above standard facility and doesn't have that hospital feel to it. The apartments are also larger than any others we have seen, even at high end senior living complexes. They are real apartments not just an over sized closet with a kitchenette. We have had as many of six visitors in his apartment and it was a comfortable visit. If you fail to take the time to check Maple Heights out, you have missed an exceptional opportunity.

The only reason I didn't give All fives is because there were staffing issues but they made the best of it and they were really nice people so it was easy to overlook that deficit by staffing issues. I mean nobody wants to work. They offer quite a few studios and one and two bedroom apartments as well. They also have an onsite medical team that we took full advantage of and that is the staff that was short handed. I thought it was reasonable too.

We picked this community because of the location. The activities needs to improve, and it would be nice if the had games, and exercises. Overall, it's a good place but they are short on activities.

The staff were accommodating and helpful. Unfortunately our experience here was very short, but we were pleased. I would definitely recommend Maple Heights to others.

It's a nice facility, but the food is not very good. We chose it because it was in our price range. It was the cleanest and nicest facility in our price range. I would recommend this facility to others and have.

Nice place

Maple Heights Retirement Community was a very nice community. The accommodations were very nice. The people were great and did their best to try and take care of my loved one. It ended up that he needed a more secure facility. I wish they could have provided me with a statement I needed so that I could gain POA sooner and get him into a proper facility. But due to legal obligations that I don't fully understand on their part, it turned into quite a lengthy process.

I was very impressed with my tour of this community. Everybody was very kind and friendly. My tour guide was very kind and informative. They were great with their follow up. They even offered me a nice sweet deal. It was a pleasant tour, this is a nice community.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. However, I don't think the care was the best match for what my loved one was needing at the time. Overall it seems like a nice place, and is definitely worth a look!

I loved the director here. I thought the people here seemed very happy. But the facility was old and really needed updating. The units were probably the largest apartments I had seen. The administration knocked my socks off. But the elevator was really old and rickety, and was scary. There also weren't any outside grounds.

This place looked GREAT! It was bright, cle open. I was able to schedule a tour during dinner. The food was tasty and the restaurant style dining was nice. Each resident has a dedicated table with dedicated waitstaff so they become very familiar with their eating habits. The apartments were REALLY apartments (not rooms) and they were very nicely appointed. I would love to have my dad live here. I gave it only 4 stars because it's a bit expensive.

We toured this community when we were looking into care options and Maple Heights was a very nice looking place overall. The staff were friendly and helpful, the apartment we saw was clean and well maintained, and the surrounding area looked very nice as well.

Overall I'm very pleased with how things have gone at Maple Heights! It's a very nice looking place, and everyone has been very very friendly! They really welcomed my Mom with open arms. They've got a good variety of activities, and a great meal service as well! The only real issue I have is that they really need more elevators, things can get quite backed up during busy times. But overall they do an excellent job here, and I would highly recommend it!

I really want my Mom to move here when she is ready.

The personal spaces could be kept a little cleaner, the overall public areas are kept pretty clean. They have plenty of activities, my loved one chooses not to participate. The food seems to be fine. I would like to see them be a little more prompt when a call is put in. We liked the location, and the fact that they had a full time medical staff onsite. Some of the aides could be trained a little better.

Requires separate in home care. Pleasant and active staff. Happy residents. Very clean facility. The director of the facility is on the Alzheimer board.