SAK Management, LLC

We chose The Winfield at Richmond because the staff seemed very knowledgeable and attentive when we went to visit. Even with covid, they made sure we were able to see the facility and made a lot of accommodations for us and were just very helpful. The meals were chef prepared and my mom really enjoyed them. She needed help bathing and I felt we had to constantly check to make sure that that was being done, so that was a big concern for us. I would recommend to others looking.

Beautiful community offering Memory Support and Assistant Living. Spacious apartments close to parks, churches, casino, restaurants, etc. So much is close by making this location prime. The staff are caring, well trained professionals. Nursing is their 24/7. The culinary staff offer delicious choices daily which are all from scratch cooking. The grounds are beautiful. Each apartment offers spectacular views. This community is a gem. The activities staff are busy keeping all the residents engaged and having fun!

We had a wonderful experience, it was clean. They were very accommodating. A wonderful place. The room sizes were good. The staff was very accommodating. They furnished things and made my aunt feel at home. We only had my aunt from out of town stay there for a week. It was a very positive experience.

I would recommend The Woodlands Of Middletown to everyone! The ENTIRE staff is amazing! They are so caring and loving to our (resident) loved ones. The facility is beautiful and feels like "home".

My mother has been a resident at the Waterford in both Independent Living and Assisted Living as her needs changed for 8 years. She has really enjoyed living here. Her independent living apartment was spacious, and she enjoyed a number of the activities as well as the staff members who encouraged her participation. When mom needed more assistance, she moved to Assisted Living which is in a different wing of the building but she was able to eat with her friends and participate in the activities that she enjoyed when in independent living. This was a real plus as it would have been difficult for her to move to a new facility and get used to new routines, staff, friends etc. There was an adjustment period when mom moved to Assisted Living. However, with the addition of a new director of assisted living and nursing supervisor there have been changes in communication, level of care and follow through that have been very positive. The caregivers in general are kind and helpful and stop by to greet mom even when she does not need assistance. Because of mom’s additional health and cognitive concerns, the staff has worked with the family to put in place additional interventions that have been very helpful in allowing mom to maintain some independence and improve her physical and mental well being. Although this is not a memory care facility, the nursing administrators are well versed in dementia care and offer suggestions to the family as well as directing the nursing staff and caregivers to provide effective interventions. Waterford also provides on-site physical, occupational and speech/cognitive therapy, and can offer an on-site medical doctor and nurse if the family chooses. Providing these services on site is very helpful to the family since we do not need to take her to multiple medical appointments. She thoroughly enjoys her physical therapy sessions and the great staff. Our family works closely with the Waterford staff and we appreciate the listening, care and professionalism that so many of the staff exhibit especially during the challenges presented by the Covid19 pandemic.

We have been very happy at Hearthstone so far. I would recommend Hearthstone. They have a variety of room sizes. The staff is there to help and support my dad. My dad likes the food. They are now with the virus all eating in their rooms, my dad misses the socialization of being in the dining room with the friends he has made at Hearthstone.

This community surprised me! As we explored several area care options for our Dad, we were drawn to Harbor Court for the combination of their loving staff, beautiful building, fantastic surrounding community, and flexible cost. The entire team was recently assembled, but they work together as a precision machine.

This community has a warm atmosphere with caring staff with 24 hour nursing and aides! The activity schedule is well thought out and engages everyone! The dining team is attentive and excited to serve the wonderful cuisine prepared by the chef.

We have been very happy having her mother at Symphony Manor. She has made a number of friends in this building and the care she received is fantastic! We live close to this building so we visit frequently and my mom is always happy and clean, this was very important to us. Place smells good and it’s clean and it’s a beautiful community. If we have a question the nurse always gets back with us quickly. I would definitely recommend this beautiful community.

I have had 2 family members as residents, one is deceased and one is presently living at Waterford. He has enjoyed being a resident for 4 years, and appreciates the good food and the activities. In addition, the nursing care is superb along with the cleanliness and the friendliness of the staff. It was easy to have this gentleman choose Waterford because of these amenities and attributes, and all has proven to be true for him during these past 4 years. I have recommended Waterford to others and some have lived there.

Very impressed, having a family mtg this weekend including Dad.

Very impressed, so very clean on every floor, no smells The rooms we went into very clean and ready to move in. My Aunt loved the independent living apartment, she loved it so much that before we left she wanted to visit it again. I think this will be the place.

Like it. is nice and a good location.

Mom is well looked after by caring staff.

This facility is nonprofit, but it is well kept and undergoing renovations to rooms and common areas. The main building is mixed IL and AL. Across the street is another building for residents who need more care. I liked how the main building had a library and several outdoor spaces for nice weather. Plus some rooms have an attached patio. [Name removed] gave us a lengthy tour and I feel like she really enjoys working there. I got that sense from other employees too. There is no community fee. Care is priced in levels and goes by the point system as other places use. Many couples live here too. We are interested in a studio room. It was a decent size. Same for the closet. Each apartment has a kitchenette with a stove and refrigerator.

A beautiful place. Lovely staff large rooms

I should have made this decision for my parents a long time ago! The staff is amazing and the management is so kind. They always go out of their way to make sure mom is comfortable. The activities keep them busy and the food is delicious. From the moment you walk in the door you can feel a sense of family and love for the people that there.

The room size is great. I enjoyed the residents who were sitting in the main lobby, listening to the pianist and looking forward to their afternoon pizza party.

This is a great community for my father. I like that the staff who are caring and attentive to his needs. The menu seems to be good and alot of variety to choose from. they have activies that are offered to the residents who want to participate. We would recommend the good care and value for others.

This is a great comment for the care for my mom.I like the staff who are caring and friendly. The community. is clean and we like the menu of healthy meals that are available. I like knowing that my mom is allowed to walk the entire community. We would highly recommend that families tour this community for the care and the good value for a loved one.