True Connection Communities

Staff are wonderful. Helpful, friendly, compassionate. Food is very good and plentiful. A little noisy with traffic but can't be helped if we want to be near services. Cost is less than others we looked at for same services.

Yes, I recommend this place. For some reason, we have a number of people leaving. Some that I know of need more services. They don't serve meals here, but have a continental breakfast M-F as well as a monthly community dinner and a monthly potluck dinner, where the property provides the entrée. There are weekly outings on Wednesdays where they take residents on a bus to a shopping spot or two. Last week it was Walmart and Kroger, this week it's Central Market and TJ Maxx. They also take people in the bus to various lunch spots on Fridays. Last week was Asian Mint; this week is Blue Goose. Usually on the last Friday of the month they go to the JCC, where they hand out an extra meal or two, frozen, to take home, although I have one friend who doesn't care for their meals. We've had some people talk about forming "dinner" clubs where they could get together and alternate who prepares the dinner for the group. To my knowledge, none of these have formed as of yet. They usually do something to celebrate any big event or holiday. Hat decorating and a party for the Kentucky Derby; celebrations for Cinco de Mayo and Mother's Day. We have a new Activities Director who seems to be very enthusiastic about her job.

My tour went very well. Cleanliness and friendly staff stood out the most. The apartment was clean and inviting.

Since relocating to Texas in 2014, I had visited several "adult" facilities over the years, even though many were out of my price range, the hospitality towards a visitor was disappointing . The first contact with ' A Place for Mom, and especially the initial contact with The Oaks at Plano was warm and inviting. I felt like I belonged!

We really love how much they care about their tenants. They actually interact with and know their tenants. When they have a holiday and the dining room is closed they make sure to deliver sandwiches to each tenant so that they have dinner or a snack so that the kitchen staff can have time with their families. They are also very quick to get back with my family when we have questions.

Very nice facility. The residents were quite pleasant and friendly. Buildings and grounds are well kept and neat. [name removed], our guide was excellent. Very nice, well informed and professional. She answered all our questions and showed did a very good job of showing us around.

I love my place so far. Staff has been great. Not quite as busy as I thought it would be but I've been very busy moving in. So far, so good. The apartment size is roomy. I am very happy with the staff and the way they respond to requests.

Beautiful buildings landscape people were very nice easy access by sidewalk to every area of the place. The clubhouse was excellent and the exercise safe room was very nice and I viewed the one bedroom apartment which had a very nice open floor plan and lots of storage I would move in tomorrow, except I’m not ready yet.

The overall experience is that the residents go out there way to get to know you and are helpful in accommodating you to various activities. Warm atmosphere with nice accommodations. Residents are concern about their surroundings.

This is a great Independent Living Community! The staff is caring and friendly, the food and amenities are great, and there are plenty of activities for everyone to enjoy. It’s a warm, welcoming place to live, and I highly recommend it!

The facility is beautiful and well maintained. The residents we spoke with were friendly and told us how much they like living there. We even had lunch, which was delicious!

They are great! They are meeting all the needs for my sister and brother in love. I would recommend.

The setting is like being on an island of cottages. Some have a view, but all have an access to a pathway that has a view of a lake and spillway area with trees lining one bank. The wild life includes geese, mallard ducks, cranes and turtles. The staff includes , [Names Removed]. All three investors a lot effort and time are excellent at their positions. The activities are varied and new ideas are well received and implemented when possible . I moved which was a hard decision , but necessary for medical and support issues not offered by this type of community. The Tennants are awesome, whether on the walking path or driving through there's always a smile and wave for everyone.

Our Mother has been happy with the staff and facility. The facility is well maintained and the social activities have been great for her.

As with most independent living places the experience is as good as you make it. Pine Ridge provides good surroundings to make you feel at home. It can be up to you whether it is a good or no so good move.

I'd give it a five based on the friendliness of the people - both the residents and the staff. I immediately felt at home here - Very comfortable. I do recommend

I couldn’t be more grateful for the care and compassion shown at this independent living community where my mother lived. From the moment she walked through the doors, she felt a genuine sense of warmth. The residents and staff consistently go above and beyond—getting to know each resident as an individual. Their kindness, patience, and staff professionalism gave our family complete peace of mind knowing our mom was happy and enjoying all the amazing activities this community has to offer! If you're looking for a wonderful place for your loved one - THIS IS IT!

It has been a great place to live. You get 3 meals a day and the food is good. There are several activities and pretty much something for everyone. Laundry and housekeeping are offered on a weekly basis or you can do your own laundry in the laundry room. Other amenities include a hair and nail salon, an excercise room, a library, a puzzle room, a chapel, a movie theatre, a music room, arts & crafts and other games take place in an activity room which is also a kitchen. The staff is great. They are fun, friendly, and reliable.

The workers are my family. I love come down each morning and visiting with them. It’s the same staff who take care of the residents. You can tell they enjoy working at Plumbrook and they enjoy the residents

We've lived at Pine Ridge of Plumbrook or 3 years and have been very happy here, as is our little dog. The place is well maintained, the amenities as well as the food are great. The entire staff is wonderful and treat us like family!