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Brookdale Charleston Gardens

800 Association Drive / Northgate Business Park, Charleston, WV 25311

For pricing & availability:
(866) 374-4058
9.3
Review score
43 reviews
Add review
9.3
Review score
43 reviews
  • 5 star
    60%
  • 4 star
    26%
  • 3 star
    7%
  • 2 star
    2%
  • 1 star
    5%
See all reviews
8.7
Review score
36341 reviews
644 facilities
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Brookdale Charleston Gardens
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Brookdale Charleston Gardens
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street view of Brookdale Charleston Gardens

Anonymous

Loved one of resident/client

4.0 out of 5 stars

Brookdale Charleston Gardens

My mother-in-law enjoys the interaction with the friendly staff. At first there was frustration over filling prescription medications. It seems most residents use Southern to fill Rxs but Southern did not accept their Rx supplemental insurance. If using Southern was going to be an expectation they should have mentioned it when we first visited Brookdale. It seems to be working ok now. It would be helpful if there was someone on staff that could change the filters on their hearing aids. It seems to me that a good number of the residents probably have hearing aids and assistance with maintenance on them would be a given. Many days my mother-in-law complains about the food selection and the lack of dining room staff. In fact she thinks overall the facility is understaffed.

Read all reviews

Brookdale Charleston Gardens

About the facility

At Brookdale Charleston Gardens, residents can look forward to engaging days, homemade meals, and support when needed. Located in Charleston, West Virginia, a highly navigable riverfront city that is loaded with one-of-a-kind restaurants, you will find there is an abundance of history, music, and recreational activities all around you.

Back at home, you can find personalized assisted living and memory care services, as well as assistance with transportation, meals, housekeeping, and more. Do you need help with activities of daily living, such as bathing, dressing, or managing medications? Brookdale’s staff will create a customized care plan to help ensure that your care needs are promptly met. Residents’ family members find peace of mind knowing staff is available 24 hours a day, seven days a week to be alerted to an emergency. As an extra precaution, a 24-hour security system is in place to provide on-site monitoring. Some convenient perks available here include the community beauty/barber shop, postal and concierge services, pharmacy, and cozy fireside living room. As a pet-friendly community, we encourage you to bring your beloved cat or dog along. Spend an active afternoon together and enjoy the scenic walking paths and fresh air, or relax and embrace the...

Senior living options offered

  • Assisted Living
  • Memory Care

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Brookdale Charleston Gardens

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • StudioGet a quote from your local advisor
  • 1 BedroomGet a quote from your local advisor
  • 2 BedroomsGet a quote from your local advisor
  • Semi-PrivateGet a quote from your local advisor

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • StudioGet a quote from your local advisor
  • 1 BedroomGet a quote from your local advisor
  • Semi-PrivateGet a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Brookdale Charleston Gardens
Select tour type
Select preferred date

Amenities

at Brookdale Charleston Gardens

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Incontinence Care

Meals & Dining

  • Room Service
  • Meals Provided
  • Professional Chef
  • Restaurant Style Dining

Room Amenities

  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Ground Floor Units
  • Kitchenette

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Library
  • Beauty Salon
  • Outside Patio
  • Meeting Room

Recreational areas

  • Piano or Organ
  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Holiday Parties
  • Reminiscence Programs
  • Activities On-site
  • Happy Hour

Compare

Brookdale Charleston GardensBrookdale Charleston Gardens

800 Association Drive / Northgate Business Park,
Charleston, WV 25311

Kanawha PlaceKanawha Place

699 South Park Road,
Charleston, WV 25304

Harmony at Southridge community exteriorHarmony at Southridge

801 Peyton Way,
Charleston, WV 25309

SweetbriarSweetbriar

505 Caldwell Ln,
Dunbar, WV 25064

9.3 out of 10
Review Score43 reviews
9.4 out of 10
Review Score29 reviews
8.1 out of 10
Review Score57 reviews
2 out of 10
Review Score6 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Brookdale Charleston Gardens

9.3 out of 10
Review Score1-20 of 43 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.3
Friendliness
4.5
Care Services
4.3
Staff
4.7
Meals & Dining
4.5
Activities
4.2
Value for Cost
4.0

A Place for Mom has scored Brookdale Charleston Gardens with 9.3 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Brookdale Charleston Gardens has 43 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 43 reviews

Last Updated: 8/7/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Patty D

Not Sure

Toured community

August 7, 2026

4.0 out of 5 stars

We put a deposit down on a room in Memory Care for my Sister. We feel it will meet her needs very well.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Staff
4.0

Anonymous

Assisted Living

Family/friend

June 15, 2026

4.0 out of 5 stars
Verified Review

Brookdale Charleston Gardens

My mother-in-law enjoys the interaction with the friendly staff. At first there was frustration over filling prescription medications. It seems most residents use Southern to fill Rxs but Southern did not accept their Rx supplemental insurance. If using Southern was going to be an expectation they should have mentioned it when we first visited Brookdale. It seems to be working ok now. It would be helpful if there was someone on staff that could change the filters on their hearing aids. It seems to me that a good number of the residents probably have hearing aids and assistance with maintenance on them would be a given. Many days my mother-in-law complains about the food selection and the lack of dining room staff. In fact she thinks overall the facility is understaffed.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

FM

Assisted Living

Family/friend

April 22, 2026

4.0 out of 5 stars
Verified Review

A caring community

My father in law has left the facility. He went to live with his sister. He said it was too expensive. But I think it is a nice facility, with great people who care about the community.

Anonymous

Assisted Living

Family/friend

January 8, 2026

5.0 out of 5 stars
Verified Review

Review for Brookdale Charleston Gardens

I have not visited my in-laws in over a month but I talk to her every day. She mostly comes across being very happy at Brookdale Charleston Gardens. She always says positive things about the staff. I don't know what more I can say other than my husband and I feel they made a wise decision to move there and we do not worry about their care. We live 12 hours from them thus the reason we could not give them help on a daily basis. We look forward to seeing them again in two weeks and hope we find things there was positive as when we last visited.

Anonymous

Assisted Living

Family/friend

September 8, 2025

5.0 out of 5 stars
Verified Review

Worth looking into

I would recommend to others. I would add that the staff is very nice and professional.

Gina

Assisted Living

Family/friend

August 26, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Charleston Gardens

The staff genuinely care about the residents! Definitely, I would recommend Brookdale to others. The medical staff are knowledgeable and on top of any medical changes in their residents. The PT department is excellent and really seem to care. The rest of the staff are even attentive to family who visit and have concerns.

David

Assisted Living

Family/friend

August 8, 2025

5.0 out of 5 stars

The right fit.

The experienced and dedicated professionals made an impression during our initial tours and continue to deliver courteous & prompt service during and after move in. In the several months of residency the facility and staff continue to exceed our expectations.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

July 17, 2025

5.0 out of 5 stars
Verified Review

Our Family Experience

They were great. Information about the Memory Unit. Yes, we would recommend this community to other families based on the experience so far.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Christy M

Assisted Living

Family/friend

May 22, 2025

5.0 out of 5 stars

The best in town

In a world where more and more require assistance just to live, we are fortunate to have such a warm and caring facility to look after our loved ones. Enrichment programs, chef-prepared meals, innovative solutions to difficult matters this makes Charleston Gardens the premier-place for those who can't live alone. Caregivers love our family like we do.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

May 16, 2025

5.0 out of 5 stars

Great Management, direct care and campus

Not enough space to express how much Charleston Gardens means to me as POA/MPOA and my aunt. My aunt hasn't just lived at Charleston Gardens for nine years, she has THRIVED! At 97, they've taken such amazing care and interest in her whole health. So many people to credit but it starts at the top with management. [name removed],[name removed],[name removed],[name removed][name removed],[name removed][name removed],[name removed], and all director I've encounter are phenomenal and consider every resident their family. I live over an hour 1/2 away and had the opportunity to move her closer to me. Although it would be more convenient for me, it would be unfair for her to move from the safe space she's considered home for 9 years. The facility and campus are beautiful and well-maintained. It doesn't feel like an "institution" or nursing home. It is always seasonally decorated and festive. If the time has come for your family to make the difficult decision about placement for your loved one(s) please don't hesitate choosing Charleston Gardens. Nine years is long time to see people for who they are. Skilled, compassionate, dedicated staff is what you will find at Charleston Gardens. This has been the best choice for my family and I'm confident it will be the right choice for yours.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

March 20, 2025

3.0 out of 5 stars
Verified Review

Review for Brookdale Charleston Gardens

Most staff very friendly. Some treat every patient as if they were children. I would with the recommendation that you stay on top of oversight to make sure all is going as promised

Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

G. Frye

Assisted Living

Family/friend

November 14, 2024

4.0 out of 5 stars
Verified Review

Review for Brookdale Charleston Gardens

These people went to bat for my FIL when a rehab center was going to kick him out no matter what and it was a weekend. Normally Brookdale doesn't admit on the weekend, but the rehab center got belligerent with them. So Brookdale stepped up and admitted him that day. They went above and beyond what most places would have done.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

October 4, 2024

5.0 out of 5 stars
Verified Review

Brookdale Charleston Gardens review

We've been very pleased with Brookdale. We like the staff the most, they are very friendly and have good communication.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

May 1, 2024

4.0 out of 5 stars
Verified Review

Quality care/ facilities

The staff in memory care is wonderful. Sad that [name removed] is leaving, hats off to her . The other girls treat my mother very well also. I would and already have recommended Brookdale Charleston Gardens to others I know, looking for care for their loved ones.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Jerry M

Assisted Living

Family/friend

April 30, 2024

5.0 out of 5 stars

A good place for my father to be.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Meals & Dining
5.0

Beu W

Assisted Living

Family/friend

April 10, 2024

5.0 out of 5 stars

Fantastic Facility

I currently have a relative living at BCG and my MIL was a past a resident. I can't say enough good things abut the physical facility and especially the staff. From top down management the knowledge and competent advice we received was so beneficial. The clinical staff are well trained and competent.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Resident/client

April 5, 2024

5.0 out of 5 stars

Great place

Excellent experience, staff friendly nad helpful, beautiful location. Outdoor area for walking. Appreciate how caring the staff is to everyone.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

John A

Assisted Living

Family/friend

April 3, 2024

5.0 out of 5 stars

Like family

The caregivers treat my dad like he is part of their family. Gentle and kind.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Lynn A

Assisted Living

Family/friend

April 3, 2024

5.0 out of 5 stars

We have been very pleased with the Brookdale Community. Mom has been well for. The facility is convient, clean, cared food is nutritious, dining room well appointed and service is very good. I'm very happy with nursing.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Shamblin family

Memory Care

Family/friend

July 11, 2023

5.0 out of 5 stars
Verified Review

no complaints, couldn't be happier, well run facility

Everything has been great. The facility is well maintained, all of the staff, regardless of position has been wonderful. No complaints from this family! Every staff member has my mothers well being at heart, we as a family all agree.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Charleston Gardens

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Charleston Gardens

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know West Virginia’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about West Virginia’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Brookdale Charleston Gardens

  • Brookdale Charleston Gardens offers 1 Bedroom, 2 Bedrooms, Semi-Private and Studio. Learn more.
  • Call (304) 343-6600 to reach a resident at Brookdale Charleston Gardens.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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