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Brookdale Northwest Hills

5715 Mesa Drive, Austin, TX 78731

For pricing & availability:
(866) 374-4058
9.3
Review score
53 reviews
Add review
9.3
Review score
53 reviews
  • 5 star
    58%
  • 4 star
    23%
  • 3 star
    15%
  • 2 star
    2%
  • 1 star
    2%
See all reviews
8.7
Review score
36302 reviews
644 facilities
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Brookdale Northwest Hills
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Brookdale Northwest Hills
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Anonymous

Child of resident/client

4.0 out of 5 stars

Mixed Experience

My mother complained that they misrepresented the mental capacities of the others living there and that people are generally not capable enough for conversing. She said the food was mediocre. My feeling is that it was reasonably well run and the facilities are well kept and that we did well there. But what old person isn't going to complain! As she became better and more ready for independent living she became less satisfied with the place. As for a score she would give it 2.5 stars and I would give it a solid 4 stars.

Read all reviews

Brookdale Northwest Hills

About the facility

You can find Brookdale Northwest Hills in the adventurous city of Austin, Texas. Here, you can embrace sunshine, support, and good times with peers while enjoying plenty of daily activities.

Whether you’re looking for a helping hand taking a bath in the morning, managing your medications, or with other personal tasks, a variety of assisted living services are available when you need them most. The skilled team members of Brookdale Northwest Hills also provide memory care and can help residents flourish throughout every stage of dementia. Through the Clare Bridge program — a research-based cognitive program — memory care residents particpate in six activities each day, which are designed to promote retention and socialization. From pet-therapy, to soothing hand massages, root beer socials, and more, the care team is dedicated to helping each resident feel comfortable and fulfilled.

Regardless of your short- or long-term care needs, you will never have to look far to find support. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency. A 24-hour security system is also on-site to provide extra monitoring and safety. In addition to safety and tailored care, residents have access to a variety of...

Senior living options offered

  • Assisted Living
  • Memory Care

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Brookdale Northwest Hills

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • StudioGet a quote from your local advisor
  • 1 BedroomGet a quote from your local advisor

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • StudioGet a quote from your local advisor
  • 1 BedroomGet a quote from your local advisor
  • Semi-PrivateGet a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Brookdale Northwest Hills
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Select preferred date

Amenities

at Brookdale Northwest Hills

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care

Meals & Dining

  • Vegetarian
  • Pureed Meals
  • Gluten-free
  • Restaurant Style Dining

Room Amenities

  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Garden View
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Kitchenette

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • TV Lounge
  • Library
  • Outside Patio
  • Barber Shop

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • Chinese
  • English
  • Spanish

Activities

  • Bridge Club
  • Christian Services
  • Men's Club
  • Protestant Services

Compare

Brookdale Northwest HillsBrookdale Northwest Hills

5715 Mesa Drive,
Austin, TX 78731

Village on the Park Onion Creek community exteriorVillage on the Park Onion Creek

11300 Farrah Ln,
Austin, TX 78748

Brookdale Gaines RanchBrookdale Gaines Ranch

4409 Gaines Ranch Loop,
Austin, TX 78735

Brookdale Beckett MeadowsBrookdale Beckett Meadows

7709 Beckett Road,
Austin, TX 78749

9.3 out of 10
Review Score53 reviews
9.8 out of 10
Review Score53 reviews
9.8 out of 10
Review Score68 reviews
9.6 out of 10
Review Score93 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Brookdale Northwest Hills

9.3 out of 10
Review Score1-20 of 53 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.3
Friendliness
4.4
Care Services
4.4
Staff
4.9
Meals & Dining
4.5
Activities
4.4
Value for Cost
4.0

A Place for Mom has scored Brookdale Northwest Hills with 9.3 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Brookdale Northwest Hills has 53 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 53 reviews

Last Updated: 8/4/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 4, 2026

4.0 out of 5 stars
Verified Review

Mixed Experience

My mother complained that they misrepresented the mental capacities of the others living there and that people are generally not capable enough for conversing. She said the food was mediocre. My feeling is that it was reasonably well run and the facilities are well kept and that we did well there. But what old person isn't going to complain! As she became better and more ready for independent living she became less satisfied with the place. As for a score she would give it 2.5 stars and I would give it a solid 4 stars.

Vicki Ravenburg

Not Sure

Toured community

July 6, 2026

5.0 out of 5 stars

Very informative 1 hour visit with a gentleman who answered all our questions and gave us a tour of the facility and of a sample one bedroom. We were very impressed!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Anonymous

Memory Care

Resident/client

May 29, 2026

5.0 out of 5 stars
Verified Review

My experience

They are very caring. It's a beautiful, well-situated place. I would recommend them to others who are searching for a place.

Anonymous

Memory Care

Family/friend

November 17, 2025

3.0 out of 5 stars
Verified Review

Things to know

They appear to be adequate. They stick to the schedule of providing medications. They won't help with personal care like showering, changing my father's clothes, brushing his teeth, clipping his nails, shaving and doing his washing his clothes. Those are left to be taken care of by family members's better than Arden Courts Assisted Living where my mother was at. Extra help from the Helping Hands organization was needed twice, when family members were out of town.

Anonymous

Assisted Living

Family/friend

October 7, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Northwest Hills

Brookdale---and [name removed]---have been incredibly accommodating and taken great care of our folks.. We are very happy there---[name removed] runs a great ship.

Greg H

Assisted Living

Family/friend

September 23, 2025

5.0 out of 5 stars
Verified Review

A community to call home

My father passed away at Brookdale. Every member of that staff was kind, courteous, and caring. The compassion they all have is a direct result of [name removed] the director. While I was cleaning out dad's apartment many staff came to me with kind words and heartfelt condolences. They didn't have to do that, that wanted to and that cannot be taught that is leadership. His time a Brookdale was great and he met some good people his own age and I never worried for a minute about his care. 5 stars doesn't do this place justice, there just not enough stars for this place to call home!

Louise G

Assisted Living

Family/friend

July 28, 2025

4.0 out of 5 stars
Verified Review

Review for Brookdale Northwest Hills

We had been told that we would not pay for staff helping mom with her nebulizer each day. But when the bill came, we were charged for that. The Brookdale staff was absolutely wonderful and the care was excellent! We felt that they loved our mom:).

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Susan Wheeler

Memory Care

Family/friend

March 17, 2025

5.0 out of 5 stars
Verified Review

Kind caregivers

Brookdale NWH is a perfect place for my mother. We are very happy with the care she receives. My mother is well taken care of. The caregivers are kind and compassionate. She has a spacious room and the food is good.

JP

Assisted Living

Family/friend

March 5, 2025

5.0 out of 5 stars

Feel comfortable having my mom live here

Staff is awesome, facility is clean, and lots of fun activities for my mom. The staff are attentive, kind, and helpful. My mom has fun doing the activities and it’s great to see her have more socialization as compared to when she lived alone. Thankful I found Brookdale NW Hills!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Greg H

Assisted Living

Resident/client

December 6, 2024

5.0 out of 5 stars

Good people

It all starts with the leader and [name removed] is awesome. She has a genuine concern for her staff and the residence. The staff has a friendly demeanor towards all the residence. Communication is good and consistent which makes me comfortable knowing my fathers over all living situation.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

November 13, 2024

4.0 out of 5 stars
Verified Review

Review for Brookdale Northwest Hills

It feels like a home. My parents have already made good friends. We picked this community because of the size of the apartment and the trees

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

SS

Assisted Living

Family/friend

November 6, 2024

5.0 out of 5 stars
Verified Review

Review for Brookdale Northwest Hills

Fairly close to where my house is, good neighborhood, place/staff seemed to have really good energy on my initial visit and still today when I visit.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Kelly

Assisted Living

Family/friend

September 12, 2024

5.0 out of 5 stars
Verified Review

Best place in Austin!

All the staff was amazing. Particularly [name removed] . They all obviously care deeply for all the residents and based on the experience we have had so far, we would absolutely recommend this community to others!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

July 22, 2024

4.0 out of 5 stars
Verified Review

A safe place for dad

He is safe; nice front staff; had some issues with the nursing staff at the very beginning not letting us know his meds needed to be refilled, but I pretty much straighten that out. It looks like they have good activities, but my dad can't see and he's not mobile so he's just not that interested. as with most places, keeping staff is really serious. They're not on a bus line and that creates a problem I believe for all the facilities that are not on a bus line. But they seem pretty good.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0
Meals & Dining
4.0

Susan

Memory Care

Family/friend

May 13, 2024

5.0 out of 5 stars
Verified Review

Our Experience

My mother is currently a resident at Brookdale Northwest Hills and the experience has been great. I am very happy with Brookdale Northwest Hills. This facility is a good fit for my mother and it is very close to me.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Marshall H

Assisted Living

Family/friend

October 9, 2023

4.0 out of 5 stars

Two parents

Two parents…one in memory care the other in assisted living. Lots went on…Covid, the Freeze of ‘21, ice storm….Brookdale kept in good contact with me & kept my parents safe. I never felt like the staff didn’t want me visiting. They loved my parents & appreciated that.

Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
1.0
Staff
4.0
Meals & Dining
4.0

Gail

Assisted Living

Family/friend

October 4, 2023

5.0 out of 5 stars

Happy Mom is Here

I feel like Mom is getting great care here. The staff always comment on how they enjoy her. She loves the activities and the ones she participates in, especially the helper dogs! This place is also pretty and welcoming.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Dean B

Assisted Living

Family/friend

September 22, 2023

5.0 out of 5 stars

Brookdale

Brookdale Northwest Hills was there for our family when our Dad could no longer live by himself. It was a difficult decision that was made easier by the caring and personalized staff of Brookdale. Dad now feels right at home and the staff continues to keep him comfortable and involved in daily activities, his favorite being the music during "happy hour". Thank you [name removed] and everyone at Brookdale Northwest Hills.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

September 22, 2023

5.0 out of 5 stars

Excellent Care

My loved one receives holistic care at this facility. Most importantly, the nursing and medication team is reliable and caring. The building is well-maintained. The servers at the restaurant encourage my mother to eat and know the dishes she prefers. The social activities are varied and creative. There is live music several times a week. The front desk staff goes above and beyond in promptly and professionally assisting family. Every manager is accessible. Employees at all levels are open to questions and concerns.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

GEORGE

Assisted Living

Family/friend

September 21, 2023

5.0 out of 5 stars

Cruise ship!

Brookdale NWH has a great and caring staff. It's a smaller community where they know everyone by name. They have daily and almost constant activities for the residents to enjoy. They make the extra effort to bring in outside entertainment regularly and especially on holidays and special occasions. They have off site trips for shopping and sight seeing. I kind of think of it as a cruise ship with great meals and activities!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Northwest Hills

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Northwest Hills

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Texas’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Texas’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Brookdale Northwest Hills

  • Brookdale Northwest Hills offers 1 Bedroom and Studio. Learn more.
  • Call (512) 454-5900 to reach a resident at Brookdale Northwest Hills.

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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