12400 Preston Rd, Dallas, TX 75230
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Anonymous
Child of resident/client
Review for Juniper Village at Preston Hollow
The staff was super friendly. And they let me know about practical stuff to make dad more comfortable. I really can't stress enough how wonderful Juniper Village was with Dad and us.
Read all reviewsJuniper Village at Preston Hollow
Juniper Village at Preston Hollow is an assisted living and memory care community located north of Dallas, Texas on the Dallas/Preston line and would be ideal for those looking in the north Dallas area. The community features extensive amenities, personalized services, and pet-friendly senior apartments to help your loved one feel at home. Located on about two acres of beautifully landscaped grounds, the community is surrounded by schools, churches, and a quiet residential neighborhood.
At Juniper Village at Preston Hollow, the community is ideally sized with only about 78 residents in assisted living and 24 in memory care. This means your loved one can discover an array of activities to match their preferences without feeling lost in the shuffle.
For example, the arts and crafts studio is a hub of creativity where residents gather to learn new pastimes or perfect old hobbies. To stay active, the community has multiple fitness centers as well as an engaging fitness and wellness program. If residents prefer a more relaxed day, they can find a favorite book in the library or simply take a stroll on the outdoor walking paths.
Other amenities include:
Assisted living residents at Juniper...
Juniper Village at Preston Hollow
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
6.9 out of 10 Review Score56 reviews | 10 out of 10 Review Score17 reviews | 9.5 out of 10 Review Score129 reviews | 9.5 out of 10 Review Score104 reviews |
Studio Starting at $X,XXX/moStarting at $3,255/mo | Studio Starting at $X,XXX/moStarting at $5,475/mo | Studio Starting at $X,XXX/moStarting at $4,500/mo | Studio Starting at $X,XXX/moStarting at $1,999/mo |
1 Bedroom Starting at $X,XXX/moStarting at $6,765/mo | 1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $5,500/mo | 1 Bedroom Starting at $X,XXX/moStarting at $4,500/mo |
2 Bedrooms Not available | 2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $4,200/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $4,800/mo |
Active promotion No | Active promotion
| Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly No | Pet friendly Yes | Pet friendly Yes |
Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Memory Care, Residential Care Home | Care types offered 3 Assisted Living, Memory Care, Independent Living | Care types offered 2 Assisted Living, Independent Living |
A Place for Mom has scored Juniper Village at Preston Hollow with 6.9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Juniper Village at Preston Hollow has 56 reviews with an average "overall experience" of 4.1 out of 5.
Anonymous
Assisted LivingResident/client
October 6, 2025
I wouldn't recommend that place to anybody that wants to be able to get up that can't walk. I didn't care for it. I didn't like it at all. It was a very clean place. It was a new addition or they had really picked up that room. Everything was new. I want that, but I wasn't there for the ambience
Anonymous
Assisted LivingFamily/friend
August 22, 2025
The staff was super friendly. And they let me know about practical stuff to make dad more comfortable. I really can't stress enough how wonderful Juniper Village was with Dad and us.
Debra H
Assisted LivingResident/client
July 9, 2025
My mom used to reside on the assisted living side of the building. The executive director is all talk and never seems to be present when we have problems. When she does show up, she often blames her inheritance of the building and the lack of support from corporate. The sales manager is condescending and believes everyone is beneath her. There are frequent power struggles among the management, and the front desk staff needs extensive training in hospitality and compassion. The nurse wants to move everyone to memory care because that’s where the building makes money. While there are some good staff members, the executive director is likely to drive everyone away.
Amanda
Assisted LivingFamily/friend
April 4, 2025
We were drawn to Juniper because they are dog friendly and allow smoking. What impressed us the most was the kindness and attentiveness of the staff. If there are mistakes, there quickly addressed. Everybody knows my mom and her dog! And they're flexible rather than rigid which I think is vital for having a community and a home. We are very happy here.
Victoria N
Memory CareJanuary 10, 2025
My Grandmother passed on[date removed] the memory care was amazing to my family and grandmother they were very supportive and the cook [name removed. The one person that gave condolences was [name removed] know one else from the office not a call card nothing
Anonymous
Assisted LivingFamily/friend
October 28, 2024
Food is mediocre. Bad or non existent communication between aides and nurse. We moved out. When asked for corporates phone number...I was told no one at Juniper had it....looked it up on internet. Gave them a call. They were very receptive to my complaints and concerns. No hot water for over 30 days. Told to shower in another room...
Ed B
Assisted LivingFamily/friend
October 1, 2024
Only challenge has been the water pressure is weak. They have been working on it and it has improved. Initially it was bad. Could barely take a shower or get the shampoo rinsed out of her hair.
VN
Assisted LivingFamily/friend
August 7, 2024
It was a good experience and I would recommend to others.
Anonymous
Assisted LivingFamily/friend
May 30, 2024
We chose Juniper Village because of the room sizes and the flexibility of care. The staff is certainly very friendly and competent.
Anonymous
Assisted LivingFamily/friend
May 21, 2024
It was a good option for my dad because they do not do background checks. My dad has a misdemeanor we are trying to get thrown out but it kept him out of other facilities. I'd have picked another location if I had the choice. I would recommend the assisted living to others but not the memory care. My dad is in memory care.
Jan B
Assisted LivingFamily/friend
May 13, 2024
So many of staff here have been with the community for many years! The Chef has been there 15 years! You know the food is good if he is still there. The Med Tech has been there 9 years! The care staff, I saw some had been there over 10 years. All in all, friendly, caring and great care.
Ed
Assisted LivingFamily/friend
December 14, 2023
The decision to move to Juniper Village at Preston Hollow has made a remarkable improvement in my sister's life. The staff has been so supportive and helpful. She is very happy and is enjoying herself. I feel comfortable knowing she is with people I trust to watch over her. She is enjoying the food and personal treatment. Her room is kept clean and the staff was very helpful during her move in. Communication with the staff has been very good. I would recommend this facility to others.
anonymous
Assisted LivingFamily/friend
March 28, 2023
With the care services - the physical and occupational therapy that was paid extra by our family was excellent, they were great. However the care provided by the community was the opposite. We had pulled our loved one our early due to being sent to the hospital twice and on the second trip the hospital told us to find a different option for our loved one - that spoke volumes to us since our loved one pretty much digressed upon move in. With the meals our loved one had issues with constipation - they weren't the healthiest and did not have a good variety.
Anonymous
Assisted LivingToured community
March 7, 2023
Juniper Village was similar to another community we toured. The staff were great to work with. The location was a little further from family than we wanted.
anonymous
Assisted LivingFamily/friend
December 5, 2022
Juniper Village is working out well for my mom. The people are really nice. It's a nice facility, and they're taking good care of my mom. I feel comfortable having her there.
Jim and Mary
Assisted LivingFamily/friend
September 8, 2022
We have been very pleased with Juniper Village at Preston Hollow, they get all 5 stars. What sticks out most about the facility is the friendly staff and they take excellent care of their residents.
anonymous
Assisted LivingFamily/friend
September 6, 2022
This community is always very clean they do a really good job with that and all of the staff members are good people. What we have seen of the meals they look to be fine. Bingo is a big thing here and [name removed] is their activities coordinator who does a lot of things to really get the residents included. They are about at 50% capacity and the facility coordinator [name removed] is so sweet and is very engaged and has been helpful with the process. We would absolutely recommend this community to other families.
anonymous
Assisted LivingFamily/friend
July 18, 2022
We felt very comfortable having Mom there, and she felt good there as well.
anonymous
Assisted LivingFamily/friend
July 13, 2022
We had a very good experience, everything was really good and our loved one was overall very happy and they were very happy with her. We are even recommending some neighbor's to go check out Juniper Village for their loved one. Sometimes after 7pm it was a little difficult to gain access because sometimes there wouldn't be anybody at the desk so that is maybe something they could work to improve on
David B
Assisted LivingToured community
June 28, 2022
I toured Juniper Village at Preston Hollow and had a good first impression & tour. I noticed that the rooms were very small and a bit rough. It looked like they took an office building and converted it into an apartment. We chose another community mainly because the rooms were not well finished here at Juniper Village.
Juniper Village at Preston Hollow
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know Texas’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Texas’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
