11409 N Central Expressway, Dallas, TX 75243
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Lisa T
Child of resident/client
Our family's experience
Management team is awesome, they stood out to me because they focused on [name removed] and her wants and needs. Staff is very friendly, especially the front desk staff also love [name removed] and [name removed]! Activities and food/dining seem pretty typical. Overall it has been great!
Read all reviewsVitality Living Preston Hollow
Vitality Living Preston Hollow
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
6.3 out of 10 Review Score27 reviews | 10 out of 10 Review Score17 reviews | 9.5 out of 10 Review Score129 reviews | 9.5 out of 10 Review Score104 reviews |
Studio Starting at $X,XXX/moStarting at $5,205/mo | Studio Starting at $X,XXX/moStarting at $5,475/mo | Studio Starting at $X,XXX/moStarting at $4,500/mo | Studio Starting at $X,XXX/moStarting at $1,999/mo |
1 Bedroom Starting at $X,XXX/moStarting at $5,705/mo | 1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $5,500/mo | 1 Bedroom Starting at $X,XXX/moStarting at $4,500/mo |
2 Bedrooms Starting at $X,XXX/moStarting at $6,805/mo | 2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $4,200/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $4,800/mo |
Active promotion No | Active promotion
| Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly No | Pet friendly Yes | Pet friendly Yes |
Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Memory Care, Residential Care Home | Care types offered 3 Assisted Living, Memory Care, Independent Living | Care types offered 2 Assisted Living, Independent Living |
A Place for Mom has scored Vitality Living Preston Hollow with 6.3 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Vitality Living Preston Hollow has 27 reviews with an average "overall experience" of 3.4 out of 5.
Anonymous
Assisted LivingFamily/friend
June 26, 2026
The staff for the most part is great, with some exceptions. The food is decent. The Care is not very good. The activities are nonexistent, practically. That could have something to do with the residents and that they are older and not as interested in leaving their rooms. cleanliness could be better.
Alan S
Not SureToured community
March 31, 2026
[name removed] was excellent. She was available on short notice. She stayed late on a Saturday to accommodate our schedule. She answered our questions and provided additional insight.
Anonymous
Assisted LivingFamily/friend
January 26, 2026
The staff is very friendly and helpful. The facility is very clean and well kept also. However, they need more activities. [facility name removed] had five or six activities a day every day except Sunday.
Lisa T
Assisted LivingFamily/friend
September 11, 2025
Management team is awesome, they stood out to me because they focused on [name removed] and her wants and needs. Staff is very friendly, especially the front desk staff also love [name removed] and [name removed]! Activities and food/dining seem pretty typical. Overall it has been great!
James R
Memory CareFamily/friend
July 9, 2024
I recently had the pleasure of visiting Vitality Assisted Living, and I must say it left a lasting impression. The staff members at Vitality are true gems. They go above and beyond to ensure residents feel valued and cared for. Their dedication and compassion create a sense of family—a true community where everyone looks out for one another. Vitality Living’s mission is to eliminate stereotypes of aging. They empower residents to make choices and create an environment where everyone can thrive.
Mari G
Assisted LivingToured community
July 9, 2024
In summary, Vitality Assisted Living is more than just a place to reside—it’s a vibrant community where seniors can be themselves, live purposefully, and experience a profound sense of belonging. If you’re seeking a supportive and engaging environment for yourself or a loved one, I highly recommend considering Vitality Assisted Living. Independence with Support: Vitality Assisted Living strikes the perfect balance between independence and personalized care. Engaging Activities: The community buzzes with life! Residents have access to a variety of engaging activities, from fitness classes to social gatherings. Maintenance-Free Living: Forget about property taxes, utilities, and home repairs. At Vitality, residents can focus on what truly matters: enjoying life. The community takes care of everything, allowing seniors to indulge in leisure activities, make new friends, and explore their passions
Sophia D
Assisted LivingResident/client
July 8, 2024
Nestled amidst the vibrant heart of Dallas, Vitality Living Preston Hollow is more than just a place to reside—it’s a haven of care, community, and contentment. Here’s why I think it’s exceptional: Expert Staff: Our trained team ensures your loved ones receive top-notch care. Spacious Apartments: Residents enjoy roomy one-bedroom apartments, meticulously maintained and spotlessly clean. Engaging Activities: Our memory care unit keeps minds active with pickleball, puzzles, and creative pursuits. Balconies offer fresh air and scenic views. Delicious Dining: [name removed] in the kitchen ensures meals are not just nourishing but delightful.
Anonymous
Assisted LivingFamily/friend
January 19, 2023
The everyday caregivers were very nice but the administration were unhelpful, unsuportive and clearly cared about filling the rooms, but lacked the support once those rooms were filled.
Phil D
Assisted LivingFamily/friend
October 2, 2022
Our loved one has made the transition from independent living to assisted living well in this elegant, clean, friendly and safe environment. We could not be more pleased. Our loved one tells us all the time that she loves her new home. Than you, Crystal Creek.
P.T.
Assisted LivingToured community
September 13, 2022
I toured Crystal Creek and they were having difficulty finding a place for my parents and that's why we didn't pick it. It was also older and I was looking for something a little prettier.
Thecolokid
Assisted LivingFamily/friend
August 6, 2022
Constant Flux in care staff. Always short staffed. Front desk often unattended and phones unanswered. Asst living director position continually changing or left unfilled. Client never attends activities as no one reminds, encourages or prompts when time. No creative programs to meet needs across interests. If client wasn't opposed to change, would move immediately.
Mike
Assisted LivingFamily/friend
May 23, 2022
I would recommend the community to others for their loved ones. They do a really good job in caring for the residents. The admissions manager is fabulous, and has been able to continue to follow up with my loved one and their care. There are three meals served daily. The community is able to accommodate the residents in where they eat, whether that be in the dining room or in their own room.
Anonymous
Assisted LivingFamily/friend
February 24, 2022
I say a double 5! Most of the staff that comes in are perfect. Then we have a few other staff members that seem a little bothered. When I push the button, sometimes its a few minutes and sometimes that is over 10 minutes waiting for help.
Kelly C
Assisted LivingFamily/friend
February 20, 2022
My Mom was recently admitted for skilled nursing care & rehab (physical, occupational, and speech therapies). The wound care doctor basically never saw her, however, the nurses on duty took great care to treat the wound. Severe lack of communication between physicians that make rounds and the nursing staff and rehab team. Literally lost 3 weeks of meaningful rehab due to communication break down. The food was marginal and often arrived cold (there were times she was not served food at all). Wait times after pressing call button unacceptable (possible labor shortage). Contract CNA’s were not vested and appeared annoyed when asked for assistance. Attention to sanitation, when handling our loved one, was addressed at our request. This is a beautiful facility with so much potential. Better communication could have made a world of difference. Again, nursing staff was great and went out of their way to support our Mom. She loved the activities.
Jenice R
Assisted LivingFamily/friend
February 18, 2022
Loved one was recently at this facility for rehab. Our experience was really bad. Lack of attention bordered on neglect. Long wait times for assistance after ringing call button. Nursing staff great, but CNA’s uninterested in helping patients, made our loved one feel like an imposition. Sanitation was an issue too; CNA’s did not always change gloves between patient rooms and masks not always worn either. Beautiful facility with lovely patient activities, but definitely has staffing issues.
ZEB
Assisted LivingOctober 13, 2021
DO NOT USE THIS FACILITY
Kevin S
Assisted LivingFamily/friend
August 25, 2021
Our mom passed away here after falling as workers tried to put her in a wheelchair. She was in the previous place for several years but needed more care. Not a good place obviously.
Jenny B
Assisted LivingFamily/friend
June 25, 2021
We moved my mom to Crystal Creek into the assisted living about 4 months ago and we are so happy that we did! My mother loves the caregivers and has met so many friends (this was a problem at the last facility) because the activities team works to get the residents involved. She loves the food and has fun with all of the outings. For us the biggest plus was communication is no longer an issue. When we call, we get a prompt response from the Director. Something that seems impossible at other communities. We wished we would have moved her here first but so grateful that we found the best place.
Anonymous
Memory CareFamily/friend
December 10, 2020
We have had an issue getting ahold of the staff, the communication between the staff and is not good. The rooms are good, the food is good and they offer a good variety. I would not recommend this facility to others.
Joel
Memory CareFamily/friend
September 13, 2020
Two of my dear friends moved into the Assisted Living at Crystal Creek around the first of the year and have had nothing but rave reviews for the staff, the food and physical surroundings. They said one of their favorite things, is that it is a medium sized campus, and as such fosters a more intimate and quaint atmosphere that allows friendships to flourish.
Vitality Living Preston Hollow
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members: Test Sanity (KJ)
Know Texas’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Texas’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports. Test Sanity (KJ)
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit. Test Sanity (KJ)
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget. Test Sanity (KJ)
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
