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The Tradition - Prestonwood

5555 Arapaho Rd, Dallas, TX 75248

For more information about senior living options:
(866) 374-4058
1.0
Review score
12 reviews
Add review
1.0
Review score
12 reviews
  • 5 star
    68%
  • 4 star
    8%
  • 3 star
    8%
  • 2 star
    8%
  • 1 star
    8%
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The Tradition - Prestonwood
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The Tradition - Prestonwood community entrance
12 photos
The Tradition - Prestonwood in google map
street view of The Tradition - Prestonwood

Hildegard Jessup

Child of resident/client

5.0 out of 5 stars

A Truly Lovely and Friendly Place

The Tradition is a warm and friendly place. Four years ago, after my mother passed, my father moved into The Tradition on Prestonwood, so that he would not get lonely. The beautiful décor, excellent meals, and friendly company of fellow residents gave him a wonderful home for his last years. I appreciate everything that the staff does to help, the lovely events that are held, and all of the available extra activities and outings. I would highly recommend The Tradition to anyone looking for a home for their aging friend or relative.

Read all reviews

The Tradition - Prestonwood

About the facility

The Tradition at Prestonwood is a premier senior living community in Dallas, Texas. We provide a continuum of care with independent living, assisted living and memory care services. Beautiful interiors are just the beginning at Tradition Senior Living communities, with antique furnishings, abundant light, ultra-inclusive amenities, and impeccable services for unparalleled value. The Tradition at Prestonwood is located in the North Dallas/Richardson area on the southeast corner of Prestonwood Boulevard and Arapaho Road, just east of the Dallas North Tollway. This premier property provides convenient access to first-rate shopping malls, restaurants, medical facilities, country clubs, and an abundance of other local amenities. To discover all that we have to offer, contact an A Place for Mom advisor today.

Our Community

Our communities offer residents 24/7 staffing, with licensed nurses, and the resources you need to maintain and improve your health and wellbeing. Scheduled activities and stimulating programs are provided throughout our common areas, as well as flexible dining and food services in our lovely dining room. Between our fitness center and our beautiful, outdoor courtyards, you always have space to keep an active lifestyle. Some more of our community amenities and services include:

  • Guest suites
  • Movie theater and well-stocked library
  • Great room for speakers...

Senior living options offered

  • Assisted Living
  • Memory Care

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Amenities

at The Tradition - Prestonwood

Healthcare Services

  • Medication Management
  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care

Meals & Dining

  • Meals Provided
  • Room Service
  • Guest Meals
  • Professional Chef

Room Amenities

  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Kitchenette
  • Ground Floor Units
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro
  • Bar or Pub

Transportation & parking

  • Complimentary Transportation
  • Transportation at Cost
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Beauty Salon
  • Outside Patio
  • Meeting Room
  • Library

Recreational areas

  • Movie or Theater Room
  • Game Room
  • Ballroom
  • Billiards Lounge

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Live Musical Performances
  • Jewish Services
  • Sensory-based Programs
  • Trivia Games

Compare

The Tradition - Prestonwood community entranceThe Tradition - Prestonwood

5555 Arapaho Rd,
Dallas, TX 75248

Avalon Memory Care - Royal Circle community exteriorAvalon Memory Care - Royal Circle

7355 Royal Circle,
Dallas, TX 75230

Brookdale Lake Highlands community exteriorBrookdale Lake Highlands

9715 Plano Road,
Dallas, TX 75238

Signature PointeSignature Pointe

14655 Preston Rd,
Dallas, TX 75254

1 out of 10
Review Score12 reviews
10 out of 10
Review Score17 reviews
9.5 out of 10
Review Score87 reviews
9.5 out of 10
Review Score129 reviews

Studio

Not available

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

  • Moving Help

    Assists with expenses related to relocating and settling in.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for The Tradition - Prestonwood

1 out of 10
Review Score1-12 of 12 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.2
Friendliness
4.1
Care Services
4.0
Staff
4.2
Meals & Dining
4.2
Activities
4.1
Value for Cost
3.7

A Place for Mom has scored The Tradition - Prestonwood with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Tradition - Prestonwood has 12 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-12 of 12 reviews

Last Updated: 1/15/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Malena

Memory Care

Family/friend

January 15, 2026

1.0 out of 5 stars

Substandard Care in Memory Facility

I have 8 years of experience managing my mother's dementia care in 3 different memory care. What I learned is this disease is difficult to manage, even in the best of situations. I've seen poor facilities and just ok facilities, but never great ones. So my expectations are low. But Tradition has scored a zero for their care of my mother in law. Three times in the past month we have called the facility and never got through to the staff on her floor. Terminal hold, phone systems down, etc. I asked the receptionist for the direct number to the memory care floor, but was told all calls have to go through the receptionist. Translation "We won't give you that number". My sister-in-law put a video camera in her mom's room so she knows when her mom has fallen and needs staff assistance. The 3 times she needed help, we could not get through to anyone to let them know.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Hildegard Jessup

Assisted Living

Family/friend

February 4, 2024

5.0 out of 5 stars

A Truly Lovely and Friendly Place

The Tradition is a warm and friendly place. Four years ago, after my mother passed, my father moved into The Tradition on Prestonwood, so that he would not get lonely. The beautiful décor, excellent meals, and friendly company of fellow residents gave him a wonderful home for his last years. I appreciate everything that the staff does to help, the lovely events that are held, and all of the available extra activities and outings. I would highly recommend The Tradition to anyone looking for a home for their aging friend or relative.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Resident/client

December 16, 2022

5.0 out of 5 stars

Satisified Resident

My wife and I are pleased with the services provided by The Tradition. The management consists of trained and experienced professionals. The food service is excellent. Food quality is consistently very good. Activities and entertainemnt are exceptional.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Edward

Assisted Living

Resident/client

December 16, 2022

5.0 out of 5 stars

A truly wonderful place to live. The people are friendly and the staff always ready to assist with your needs. Transportation is a blessing. The food and activities are very good. The right choice at the right time.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Daniel

Assisted Living

Resident/client

December 15, 2022

5.0 out of 5 stars

Best Place to Live

The traditon staff is very competent, friendly and helpful. The facility is first class. It is a priveledge to live here.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Jim J

Assisted Living

Resident/client

November 3, 2021

5.0 out of 5 stars

Excellent clean and good food. I have lived here for 6 years and have nothing to complain about. Staff is very kind and stable employment.

Joyce P

Assisted Living

Resident/client

September 10, 2021

5.0 out of 5 stars

My Review of The Tradition Prestonwood

From our first visit with [name removed], everything has been handled efficiency and with warmth and care. [name removed] was fantastic in helping with our move. She has continued to be actively supportive. All the services are excellent; from maintenance and housekeeping. We've love it here. It was the right move for us.

Lynne

Assisted Living

Resident/client

September 10, 2021

5.0 out of 5 stars

My Review of The Tradition Prestonwood

I just had my 4th anniversary here, and cannot say enough about our wonderful community! We get marvelous kindness, and service and entertainment and recreational opportunities, and especially extra special care and friendships! Our leaders are all outstanding, and we are so appreciative.

Anonymous

Memory Care

Toured community

November 22, 2017

3.0 out of 5 stars

No skilled nursing. Discussed evacuation with firewalls in stairwells so multi-story facility is not as scary. Only met with sales lady, not a nurse. Parking a major issue!! Courtyard disappointing. Food taste, choice and portion-size good.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

George Lancaster

Memory Care

Family/friend

October 19, 2017

1.5 out of 5 stars

The Tradition is a Major Disappointment!

The Tradition was full of promises and very short on delivery. My parents moved in there into Assisted Living in February and are now leaving in September. They have had a revolving door in terms of staff, medical director, and associated consulting physicians. Our car was [Removed](and luckily later recovered) by a Tradition employee. Overall, they are not organized and their care team gets about a 49%. There are a few diamonds in the rough but this place is trading on a well-decorated lobby, a polished initial sales team and a activities director who barely answers an email. It's all about new sales for them. Their daily "activities" are a joke and their food is about a 6.5.

Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5

Anonymous

Memory Care

Family/friend

May 22, 2017

5.0 out of 5 stars
Verified Review

The staff who care

This is a nice community for care. The community is clean and maintained. We are happy with the staff that is always caring. The menu is appealing with healthy choices. The menu if very good and she is happy with the menu. I am happy to see that she is involved with the activities. We would recommend this community for good care and a good value for others

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Karen

Memory Care

Family/friend

April 19, 2017

4.0 out of 5 stars

After visiting several places, traditions seemed like the right fit. We were greeted everywhere we were shown. Staff was knowledgeable when questions arose. Spaces were Bright and clean. We felt a sense of peace that mom was taken care of when moving in.

Cleanliness
5.0
Friendliness
4.5
Value for Cost
4.0
Care Services
4.5
Activities
5.0

The Tradition - Prestonwood

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Tradition - Prestonwood

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Texas’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Texas’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about The Tradition - Prestonwood

  • The Tradition - Prestonwood offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
  • Call (972) 661-1880 to reach a resident at The Tradition - Prestonwood.

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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