Benchmark Senior Living

5 On everything. Outstanding facility and company. We toured in [community name removed] too and they seemed just as close as Billerica in all these categories too. Yes, we would recommend this community to other families. The activities are really great and the director of activities is such a caring wonderful person. My mother in law is always raving about how they are kept busy. It is also pet friendly which was a huge thing for us. Having her dog with her was incredibly important.

My mom has been at Benchmark for 3 weeks. We moved her from another community to Benchmark and have been very happy. We are glad that we decided to move her where she is better cared for. The staff truly cares.

For the Village at Brookfield Common , I would give all 5s. And if it went up to 10 I would give that for all. My mother is in the memory care floor, which is great, and I would recommend it to anyone who needs memory care.

There is a [amount removed] deposit which is an intake fee which they did not say was non-refundable. My loved one is in the memory care community. They are super helpful and reevaluate. Really nice, clean rooms, do laundry and clean daily. Lots of activities. It is cheaper in the memory care vs. regular community. They charge different levels for medications. Different levels for care on top of the rent/meals fee. Medicare does not pay anything. All costs are on you.

Be careful reviewing the financials. Sometime "treatment care packages" were added after mom was there. It was sticker shock. They are very responsive to concerns and good communication

They're very flexible and being a small community it has a family feel. We are very happy with our choice!

Communication with the family is timely and accurate The staff are skilled in redirecting clients who are anxious or agitated Supervisors and management are engaging and aware of client individual needs I am very satisfied

Patient only there 6 days then went to hospital and passed away. So didn't do activities or eat that much but food was a variety and looked appealing. We would absolutely recommend this community to other families! They all were so kind, caring, attentive and supportive to resident as well as family members

Mom moved in to Ashland Farm about six weeks ago. It took very little time for her to meet community members. The staff have been wonderful; caring, attentive, and respectful. Our Dad passed shortly after Mom moved in. The community, staff and residents, were so supportive and understanding. It really has helped our family knowing that our Mom is safe and cared for. Mom has participated in numerous activities ranging from exercise to ice cream socials. Our family visits often and we are always impressed with the sense of community that exists.

The staff is excellent. Caring and attentive. The food is good. I ate with mom several times and enjoyed it. My mom was well taken care of and enjoyed her time at Branches.

My dad has been there for just one year originally planed for a few months till he got stronger but had not improved but is still there and is enjoying being there couldn't be happier. My dad has a small room but it fits him perfectly he does morning exercise and socializes made friends to share meals with.

Sturges Ridge is a wonderful community where seniors can enjoy many activities during the day. The dinning room does a great job with many choices for meals and specials to choose from. The staff is always friendly and helpful, always willing to help in any way.

It was a relatively easy transition for my mom. After meeting my mom they assigned her to a dining table where they thought she would enjoy the women at her table. It was a perfect match. The women are friendly and welcoming. She was given a buddy who walks with her almost every day. My mom has participated in several activities and has enjoyed having a social life again. If my mom needs help she wears a buzzer to summon an aide. The help is there if she asks for it. If my mom falls at has a cut they call me immediately and there is always a nurse on duty. I don’t worry as much about her since there is always someone there to help her.

The residents seem happy. The memory care director, [name removed], is amazing. Very helpful!

Staff are warm and friendly. Residents make new friends easily. The activities are engaging - something for everyone. The food is really good!

I would do a five for pretty much everything. They've been quite outstanding. I'm happy with the amount of service we're getting he likes the food. they have plenty of great activities, but he does not involve himself, but they're always doing something which is nice to see the only drawback that I have is that every time there's a shift change, they change his Depends diapers. So we're going through quite a bit of them even though I've asked them to not change it if he isn't wet yet. But sometimes it's up to six a day that are used. Other than that, staff is fantastic, outstanding polite, really kind and courteous to its residence. My father is in the memory care wing so there's a lot of hands-on with the staff couldn't say anything negative really. I hope others find this assisted living facility comfortable and clean. It is a nice option in this area.

Most of the department directors were very friendly and responsive in a timely manner. All staff we encountered seemed friendly, compassionate and attentive to my mom's needs. I would highly recommend Putnam to those can afford it. It's worth the cost

All of the staff were very helpful and kept me apprised on my sister. Would recommend them to anyone for their loved ones.

I have dealt with [name removed]- all great people. If I have? or concerns they address them immediately. Recommendation, yes.

I would ask- What the costs are and how does the dining room work? Here you sit where ever there is an open seat, not assigned. There are many events so you get to meet different people. Lots of fun exercise programs.