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At arrival, end of June 2026, they didn't tell us they actually didn't have an activity coordinator for the Memory Care side of the facility.\nActivities were not cognitively challenging and regularly getting missed and if I understand correctly, staff and fill ins were responsible for the activities. \nAt one point, it seemed as if they had some random man in charge of an afternoon activity but he didn't engage the residents so no one participated.\nOur mom has been sad and lonely.\nWith all that said, she is eating regular meals, she is getting bathed, and she is safe so those are definitely great.\nActivities and cognitive stimulation would have been a 1 for all of July.\nNow, they hired a new staff member to handle memory care activities and we're seeing improvement. I might now rate that conservatively as a 3 since I haven't been there enough in August to adequately observe\n\nWe know they're juggling a lot of residents. We know we have to acclimate to them and them to us so we're patiently hopeful.\nOur mom is used to puttering around and feeling useful in her own home and that is lacking.\nAdditionally, research shows cognitive stimulation and challenges are critical. And again-that had been lacking. It also seems as if there should be a company that produces more alzheimer-related activities and tools. Coloring markers on cords, Puzzles with multiple pictures of the final image and numbers on back of puzzle and a way to replace pieces when they go missing. But that isn't relevant to SP\nOne more thing, we have talked with at least two families and most seem to be fairly happy with their parents at SP. we've just struggled.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Positive experience for what Matters Most","reviewContent":"I will write it as of four. Most things are really good. The place is clean and stylish. There are many activities. Our loved one feels that she is attended to well by friendly people. There is frequent turnover I believe, especially in the administration. There is an ongoing issue with the elevator. The food is just so so. One thing that she especially likes having here that she did not have in her last senior living place is access to a shuttle for appointments. The other thing she is, especially glad for is the kitchenette space that allows her to make meals of her own or have snacks","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Memory Care & Compassionate Living","reviewContent":"The environment & staff of Story Point assisted & memory care neighborhoods is beyond my expectations.\nMy sister loves the kind yet firm staff, especially when she doesn’t feel like engaging, they are excellent at redirecting her lack of enthusiasm to one of “ now, aren’t you happy you got involved?!”\nShe really enjoys the food, & the service & attention, especially when giving out snacks& treats.\nHer room is always clean, laundry always done,& she is always clean& beautifully dressed with care to have matching outfits each day.\nThank you Story Point ,Birmingham Michigan.","reviewerDisplayName":"Felicia S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great staff, programs and care, especially for memory care.","reviewContent":"My Mom has been at StoryPoint Birmingham for 1 year and has lived in both the Assisted and the Memory Care neighborhoods. Both have been wonderful. The staff are kind and attentive to my mother's needs. They are well trained to deal with Alzheimer's situations and behaviors without upsetting or embarrassing the resident. Even the Kitchen staff and Maintenance crew are warm and well trained for dealing with residents special needs. They feel like family and have helped me and my family navigate this unusual journey. The facilities are bright and clean, food is great and the activities meet the capabilities of the individuals. We especially like the live music and special parties. I highly recommend StoryPoint Birmingham.","reviewerDisplayName":"Sharna M","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Dining room","reviewContent":"My mom has been a resident for a little over a month and we’re very happy with the dining room/food. She is on a very strict, low sodium diet and the dining room chef, management and staff go out of their way to to accommodate her needs. The chef will even make a no salt version of an entrée just for her if needed, which is wonderful. Thanks so much for taking good care of her!","reviewerDisplayName":"Jim R","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"I live with my best friend, \"Nike\" the Cat!","reviewContent":"My favorite thing is the nice girls that help take care of me. The food is good and I like when they cook southern food. I love that I can have my best friend, my cat \"Nike,\" here with me. I wouldn't still be around without him. Also, we have lots of handsome men!","reviewerDisplayName":"Anonymous","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"We went to the Aquarium!","reviewContent":"I love to go on outings on the bus. They organize it well for seniors and always make sure we have good parking. We went to the Aquarium and it was really nice and well done.","reviewerDisplayName":"Anonymous","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":" I LOVE HELPING!","reviewContent":"My favorite thing about living here is helping build things and being involved. I like my friends here and having fun with the other guys!\n","reviewerDisplayName":"Anonymous","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Well run and great care!","reviewContent":"The staff from management to housekeeping have been diligent, attentive and caring. My mom enjoys the meals. The building is keep clean. My mom has a studio with kitchenette that is perfectly sized for for her. Everyone there seems to know her name.","reviewerDisplayName":"Nicole R","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"StoryPoint Group, LLC","providerUrl":"/providers/story-point-group-llc-442","averageReviewScoreDisplay":9.6,"communityCount":117,"reviewCount":12800}},"communityName":"StoryPoint Birmingham","leadgenCompleted":false}
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