Caleb
Assisted LivingFamily/friend
August 28, 2026
My mom is safe and healthy
It's been a load off my mind knowing my mom is safe and healthy. Helpful staff. Clean facilities. My mom feels comfortable there. Dining staff is pleasant
350 Philomena Dr, Kyle, TX 78640

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Caleb
Child of resident/client
My mom is safe and healthy
It's been a load off my mind knowing my mom is safe and healthy. Helpful staff. Clean facilities. My mom feels comfortable there. Dining staff is pleasant
Read all reviewsThe Philomena
The Philomena
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored The Philomena with 8.5 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Philomena has 24 reviews with an average "overall experience" of 4.2 out of 5.
Caleb
Assisted LivingFamily/friend
August 28, 2026
It's been a load off my mind knowing my mom is safe and healthy. Helpful staff. Clean facilities. My mom feels comfortable there. Dining staff is pleasant
Caleb
Assisted LivingFamily/friend
March 24, 2026
Helpful staff, nice facilities. It's stressful finding an assisted living center. Philomena has been a relief. Consider the balance of features: facility, food quality, proximity of relatives, overall cost
Amy
Assisted LivingFamily/friend
August 27, 2025
Our experience at Philomena has been great so far. They have kind and compassionate caregivers and my mom really feels like they care about her. Although my mom is not very social, I see lots of nice gatherings of residents and everyone seems to be comfortable and happy. My mom has lived in a couple different facilities and it seems that there is not as much turnover of staff at the Philomena, so I hope that means that they are paying and treating their staff well.
Anonymous
Assisted LivingFamily/friend
July 7, 2025
They are always short staffed, mother has been there a year, and they fired most of their staff right after she moved in. Gone through several chiefs. At times, various staff members were doing the cooking.
Anonymous
Memory CareFamily/friend
July 1, 2025
When we first went to Philomena, the Director and Community Relations Director were very friendly and professional. After we signed on, they seemed to ignore us. I have to say they were the best sales people I have ever met. Post-sales, they were unprofessional. The staff was great. They were caring, friendly, and professional. My mother was well cared for. The Director decided to replace many of the people working at Philomena with people she had worked with at a prior location. After that happened, Philomena fell apart. Professionalism was replaced with mediocre and less care. My mother passed not too long after the change. I would not recommend Philomena
Anonymous
Memory CareFamily/friend
November 21, 2024
We had a very good experience. Value for cost is difficult because it is expensive but all the facilities we visited were about the same. I gave Philomena 5s, however, we started to see the evidence of standards lowering due to the director bringing in employees from her prior facility(ies). The individual that we thought was one of the best employees and who treated my mother in an exemplary way was fired after we left. This individual had a feeling he was going to be fired.
Amy C.
Assisted LivingFamily/friend
November 20, 2024
I would probably say that no where is perfect but everything at Philomena is satisfactory and they seem to want to make everyone's experience a good one. It's a nice, cheery facility and the rooms are comfortable. The executive staff seemed more willing to accommodate my mom's needs. They were very accepting of her.
Tanya L Edwards
Assisted LivingFamily/friend
September 25, 2024
I fell in love with this place, was going to call it mom’s new home. Within a month she wasn’t being given all her meds. Her 90 day supply of meds lasted her til August, but not the pain meds… Their promise to be in the room in 4 minutes is not accurate we were luckily if it was 10 minutes. There were a handful of aides, med tech and employees that were exceptional but that does matter when it comes to the safety of your loved one. The director gets you in the door and is great the first 2-3 weeks then doesn’t say a word to you, as if you are bothering her. [name removed] is amazing, so kind and really is a genuine person who cares for the residents. He will always go above and beyond and will try to answer all your questions when the director never reaponds back. Please consider sending your loved one here. They have no type of system and residents have left the premises without supervision. And unless you are in control of the medication definitely don’t let them have control of it!!!
Dave
Memory CareResident/client
September 19, 2024
Most of the employees are friendly and professional. The ED was extremely friendly before we signed with Philomena. Afterwards, it seemed as though we didn’t exist. Any issues we have had were corrected.
Anonymous
Assisted LivingFamily/friend
May 22, 2024
My loved one was previously a resident at The Philomena and the experience was mostly great. Aside from the food, which was okay. The value for cost was good, though I don't really know what is out there to compare it to. Overall, I would recommend The Philomena to others.
Christian
Memory CareResident/client
May 4, 2024
My family needed to unfortunately get my dad in a nursing home because of a series of falls and his advancing Parkinson’s. We did our due diligence and visited 4 homes with the Philomena checking all the boxes, close to our house, new facility, seemed like a caring environment. We were very wrong. The level of care was not only poor, at times, it was non-existent. Small things like my dads clothes missing, not being dressed right or wearing others clothes. To larger issues like breaking equipment (bed and wheelchair) to as bad as not help feed him meals and missing administering essential medication to him. The staff was just as bad, [name removed], head of nursing, was not helpful, did not know the first thing about care and after numerous corrective meetings still did not correct level of care. A warning for all people looking into this facility. Do not subject your loved ones to neglect. It got so bad for us we needed to bring my dad home and set up our house for in home care.
KW
Assisted LivingFamily/friend
December 21, 2023
I would definitely recommend the Philomena!It was clean and reasonable. The staff is very nice and my mom seems to like it. They communicate to us regarding her and are very helpful.
Jamie
Memory CareFamily/friend
December 13, 2023
Staff are super friendly, they care about the residents. They call regularly with updates and questions. They make a real effort to get to know each residents' likes and dislikes. My mom is a picky eater. The staff regularly make her cheeseburgers when she doesn't like the offered dish. It is always clean and well staffed. Residents are well cared for and always dressed and clean. Rooms are clean and each is decorated individually. You can call or text the management at any time with questions or issues.
Anonymous
Assisted LivingFamily/friend
April 13, 2023
Right as Mom moved in the Exec. Dir. was replaced. Several of the issues discussed with the previous E.D. have not been accurate. Our issues: 1)They do not make the beds everyday as we were told. 2)Laundry is not picked up on the same day each week, occasionally not at all. 3) The few movies they have played in their small theater have not been of interest to elderly. 4) They do not recycle. The food was exceptional at first, but is not always even room temperature. A new chef has been hired; several changes have been tried. Overall, it is the best. We have had a number of issues; but still feel it is the best. Bright, clean, and friendly staff! The staff is great. We especially like [name removed] who runs the front office. She is always friendly, and she follows through on promises!
DA
Assisted LivingFamily/friend
April 7, 2023
Our experience with Philomena is very good. They are always working hard to meet the needs of our loved ones. There is very good communication with staff. They offer; Meals, house keeping. Med management, art, exercise, social events. On-site medical support. On-site beauty salon. Rides to off-site appointments and local shopping, and etc. I would recommend to others, and I already have.
anonymous
Assisted LivingFamily/friend
November 17, 2022
It is very clean, and everyone from the Director to the housekeeper are all so helpful. It has everything in house like a hairstylist, pedicure, physician assistant, and mobile x-ray/blood, and therapy. So I only need to take my husband out of the facility for doctor visits to a medical specialists. I would recommend The Philomena, I am here every day visiting.
Ingrid
Assisted LivingFamily/friend
July 27, 2022
The helpfulness of the staff really stood out to us, our loved one received phenomenal care while she was there. The value was incredible for everything our loved one received and the quality of everything. We have recommend The Philomena to other families and will continue to do so
Shawn
Assisted LivingFamily/friend
May 18, 2022
The Philomena community is clean, bright and it does not make you feel like you are entering into a senior living facility - it has a really happy feeling to it. The dining facilities are just fabulous and there is an extra dining room where the families can come and ding with their loved ones there. Especially with covid we have utilized it a lot. The staff has really gone out of their way to make things inclusive with the families and we comment them for that. Based on the experience we have had so far we would recommend this community to others.
Melinda S
Assisted LivingFamily/friend
February 23, 2022
I looked at a lot of facilities and the price here was lower than most other places for what you got and it is a brand new facility. When we started the whole process, [name removed], the intake guy was a wonderful man and made everything go very smoothly. He was amazing with my dad and he is great at what he does. My dad is very happy here which I was not expecting. I would absolutely recommend them to others looking.
anonymous
Assisted LivingFamily/friend
January 24, 2022
We chose The Philomena because of the layout of the building it is all on one story. My loved one has a care plan and it did not get followed which is why the care got a 3. There is not good follow through when they make promises on the care plans. Every time I go, there are things that are not done that should have been. When I let people know, I get no response. It is frustrating when we pay the amount of money that we do and are not getting the care that is needed. My dad does absolutely love the caregivers that come in and knows all of their names, the individual people are great it is just the communication as a whole is where the issue lies. My dad is super happy here, there are just some things that I think need improvements.
The Philomena
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.