Kaplan Development

The staff members are friendly for the most part and the community itself is well organized and clean throughout, but the house keeping could be a little bit better in our loved ones room. Their communication process with the families could be improved - we have had a couple of issues when it comes to the individual care services provided for our loved one like medication management.

The primary reason that we chose Butler Street was the location, it is close to the major hospitals. It also it a newer and clean facility. The price was very reasonable for all that they offered. The room sizes are very good, we are very happy with it. We are also super happy with all of the staff as well. They are friendly and seem to try to meet any questions or concerns that I have had. If they do not have an answer, they get me one as fast as they can. So far things are going. I would recommend the facility and already have. They offer a referral incentive so that was really nice.

The meals provide a lot of options to choose from and the food is good. They show movies, games, beer and pretzel nights, amongst other activities. Housekeeping comes twice a week. Laundry services are as needed. They provide transportation to doctors appointments. They offer group trips periodically. They send me a monthly invoice for billing. They offer a security necklace with an emergency button on it for all residents.

I would recommend this community for you or your loved one. They have activities like movie day, entertainment that comes in and more for the residents to do to stay busy. The tour was good and I was pleased and they gave me all the information I needed about this community.

I liked this community just as well as the other that I was looking at. I just went with another community due to the layout of the room. We felt like the other rooms just worked out better for my loved one.

Our family had an in person tour and our loved one did not really care for the shared suites living situation

I really liked Bentley Commons, we had a good tour experience. The reason we did not choose them was due to the proximity and they had add on fees here so we would not know what we are paying each month.

The meals and dining service and the activities at Butler Street are excellent. It is a very nice community.

Bentley Commons is a very welcoming and very lively place, when we came to tour there was a lot of activity going on. One of the main reasons we chose this community is because they have an arrangement with an outside therapy company that offers physical, occupational, and speech therapy. However since our loved one has not been there they have not had a speech therapist. We know staffing is a struggle but that has been our biggest disappointment so far.

Under the circumstances it is one of the better communities around for your loved one.

We chose Butler Street because of the flexible choice of the level of care. They have a fixed rate for the apartment and up to 5 different levels of care ranging from minimal/none to dementia care that requires full supervision and daily assistance. Overall, I would recommend to others looking.

The community is very clean, the staff members have been great and when it comes to the care services they wait on our loved one hand and foot. She is extremely happy with the meals and dining service, that she really enjoys. They have a very nice activities director there that does a great job keeping the folks busy, our loved one has now kind of became her right hand man. The value for cost is about average compared to other places we checked out.

It is a great community, probably better for people that are healthy. The food isn't enjoyed by my loved one as much as it could be. There is good variety of food available. The staff have been very friendly to work with.

I chose Bentley Commons mostly due to the location. My apartment size is good for what I need, but they do have options of different sizes as well. I have found that the food is very hit or miss. I do think the facility itself needs some updating but I would recommend them to others who are looking.

The activity selections were nice and it was awesome to know that there was an exercise physiologist on staff. My mom felt it seemed more like assistive living vs independent living when she walked in. This facility has both assistive and independent living however assistive living is on the first floor (for safety) but was the most visible. Having this mix did have other benefits such as access to medical services. Staff were super I e a d invited us back to try some activities or a meal.

Overall the community seems to be good and is very neat and clean. The staff is very friendly and kind. I would like to see better communication between the staff and our family. I would recommend this community to others.

We really liked the location it was very close to home, as well as the friendliness of the staff. The rooms are on the smaller side. My aunt is Caribbean and she said they don't have to much of a variety of food to choose from. When we moved her in, some things were not forth coming, for example we were never told we were responsible for her medication.

We chose All American Assisted Living because it was closest to home. The room sizes are decent compared to others. I have eaten here and the food is excellent, they have a lot of variety and my husband hasn't complained about the food at all. The staff friendly and great at communication. My favorite part about this community would be the friendliness of the staff and how they are always willing to help. If my husband is having a problem and I call, they are on it. I would recommend.

Before COVID, the community was great, they have been awesome about things such as regulations and cleanliness, etc. I am more concerned about the mental health that I've watched my mother and other residents that are here struggling with due to the lock-down and lack of socialization. They tend to leave my mother for long periods of times because she is in a wheelchair. The meals are in Styrofoam containers. The residents seem to be very lonely. I love the facility as far as the space, but at the other facilities I toured recently they are getting to socialize. I think they need to be a little more creative and open more things up at Bentley Commons.

The community was always very clean and the building was brand new. The staff was all very caring and very loving. After she fell, the staff showed a lot of concern and compassion to my mother. The activities director took up a special relationship with my mother and showed so much care to her it was wonderful. They were always checking on her and would come in and visit with her to her room. They were also very accommodating with my mother's schedule and they kept her very active. She really spent a lot of time with the other residents and spent hardly any time in her room! They played bingo often and would take suggestions from the residents as to what they wanted to do. They also made sure to get the residents outdoors and off-community if they wanted. They did bump the price in the beginning without telling us, however we did think given the level of care they were offering All American was a good value.